Qureos Mentor

Uniscans & Labs Pvt Ltd

Job Purpose:The Senior Marketing Manager is responsible for developing, implementing, and overseeing strategic marketing and business development initiatives to drive patient volume, brand awareness, and revenue growth across all diagnostic and scan centres. The role involves leading the marketing team, managing doctor and hospital relationships, and ensuring consistent business performance in line with company goals.Key Roles and Responsibilities:1. Strategic Planning &amp; Execution<ul><li>Develop and implement annual marketing and business development strategies for all diagnostic and scan centres.</li><li>Identify market opportunities, competitor activities, and emerging healthcare trends to support growth initiatives.</li><li>Work closely with the management team to define and achieve monthly, quarterly, and annual revenue targets.</li><li>Prepare marketing budgets, campaign plans, and business performance reports for management review.</li></ul>2. Business Development &amp; Networking<ul><li>Establish and maintain strong relationships with referring doctors, clinics, hospitals, and corporate clients.</li><li>Conduct regular field visits to generate new business leads and strengthen existing partnerships.</li><li>Organize and participate in medical camps, health check-up programs, and community outreach activities.</li><li>Develop referral tie-ups and MoUs with hospitals, wellness centres, and corporate clients.</li></ul>3. Branding &amp; Promotion<ul><li>Oversee all brand communication and ensure consistency across branches (signage, brochures, digital presence, etc.).</li><li>Plan and execute digital marketing, print advertisements, radio campaigns, and outdoor promotions.</li><li>Coordinate with creative agencies for promotional materials and content development.</li><li>Monitor ROI and effectiveness of marketing campaigns through performance analytics and feedback.</li></ul>4. Team Leadership &amp; Training<ul><li>Lead, mentor, and monitor a team of marketing executives and field officers across all centres.</li><li>Set clear targets, review performance periodically, and provide training for continuous improvement.</li><li>Foster a culture of accountability, collaboration, and high performance within the marketing team.</li></ul>5. Market Analysis &amp; Reporting<ul><li>Conduct periodic market and competitor analysis to identify potential areas of expansion or improvement.</li><li>Maintain and analyze patient referral data, doctor engagement records, and business conversion ratios.</li><li>Submit detailed MIS reports to the management highlighting performance, trends, and recommendations.</li></ul>6. Collaboration &amp; Coordination<ul><li>Coordinate with Operations, HR, and Finance teams for marketing initiatives, recruitment drives, and brand events.</li><li>Ensure smooth communication between the marketing department and centre managers for effective execution of plans.</li><li>Support new centre launches and ensure marketing readiness prior to opening.</li></ul>7. Compliance &amp; Ethical Practices<ul><li>Ensure all marketing activities comply with healthcare marketing ethics and statutory regulations.</li><li>Promote patient trust and transparency through ethical branding and service communication.</li><li>Protect confidential business data and patient information at all times.</li></ul>Key Skills &amp; Competencies:<ul><li>Strong knowledge of healthcare, diagnostics, or hospital marketing.</li><li>Excellent interpersonal and communication skills.</li><li>Strategic thinking, planning, and analytical skills.</li><li>Leadership and team management capabilities.</li><li>Proficiency in MS Office, CRM tools, and digital marketing platforms.</li><li>Ability to handle field operations, multitask, and meet tight deadlines.</li></ul>Educational Qualification:<ul><li>MBA / Master&rsquo;s Degree in Marketing, Business Administration, or Healthcare Management.</li><li>Bachelor&rsquo;s degree in Science, Healthcare, or related discipline preferred.</li></ul>Experience Required:<ul><li>Minimum 8&ndash;12 years of experience in healthcare marketing, preferably in diagnostics, scan centres, or hospitals.</li><li>Proven track record in business development, referral management, and marketing leadership roles.</li></ul>Key Performance Indicators (KPIs):<ul><li>Monthly revenue growth and patient footfall targets.</li><li>Number of new doctor/hospital tie-ups.</li><li>Marketing ROI and lead conversion ratio.</li><li>Brand visibility and patient satisfaction index.</li><li>Team productivity and retention rates.</li></ul>Job Title: Senior Marketing ManagerDepartment: Marketing &amp; Business Development Reporting To: Managing Director / Chief Operating Officer (COO) Location: Chennai &amp; Virudhachalam, Tamil NaduNo of Positions: 3Salary: As per the industrial Standard + Allowances Industry: Diagnostics, Scans, and Laboratory Services***Immediate Joiners Required***Please share the openings to your friends and groups too.Job Types: Full-time, PermanentPay: Up to &#8377;75,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Senior Marketing Managers

Job Purpose:The Operation Executive is responsible for ensuring the smooth functioning of day-to-day operations at diagnostic and scan centres. This includes coordinating patient services, managing resources, ensuring quality standards, maintaining compliance, and supporting administrative and operational efficiency under the supervision of the Centre Manager or Operations Head.Key Roles and Responsibilities:1. Centre Operations Management<ul><li>Oversee and coordinate all daily operational activities within the diagnostic and scan centre.</li><li>Ensure smooth patient flow from registration to billing and report delivery.</li><li>Monitor front desk, billing, housekeeping, maintenance, and other support services for efficiency and discipline.</li><li>Ensure proper utilization of manpower and operational resources to maximize productivity.</li></ul>2. Patient Service &amp; Experience<ul><li>Ensure high-quality patient experience through prompt service, courteous communication, and professional handling of queries or complaints.</li><li>Coordinate with front desk, technicians, and doctors to minimize patient waiting time.</li><li>Maintain patient satisfaction records and take corrective actions on feedback received.</li><li>Assist in resolving patient grievances promptly and effectively.</li></ul>3. Staff Coordination &amp; Supervision<ul><li>Supervise front office executives, technicians, and housekeeping personnel in their daily activities.</li><li>Ensure all staff adhere to duty timings, grooming standards, and company policies.</li><li>Prepare and monitor duty rosters, attendance, and leave schedules.</li><li>Conduct briefings and coordinate with HR for staff training and performance review.</li></ul>4. Administrative &amp; Documentation Responsibilities<ul><li>Maintain records of daily patient counts, revenue, inventory, and operational reports.</li><li>Ensure accurate billing, daily cash reconciliation, and deposit as per finance procedures.</li><li>Coordinate with the accounts team for invoice submission, vendor payments, and petty cash management.</li><li>Maintain proper documentation for equipment maintenance, calibration, and AMC (Annual Maintenance Contracts).</li></ul>5. Coordination with Departments<ul><li>Liaise with radiologists, pathologists, and other medical professionals to ensure timely service delivery.</li><li>Coordinate with logistics and lab departments for sample collection, dispatch, and report delivery.</li><li>Support the marketing and operations team in implementing business development activities.</li><li>Communicate effectively with corporate clients and insurance partners for smooth workflow.</li></ul>6. Quality, Compliance &amp; Safety<ul><li>Ensure compliance with NABL, AERB, and other healthcare quality and safety standards.</li><li>Monitor radiation safety protocols and waste management systems as per government regulations.</li><li>Conduct regular internal audits of operational processes and maintain checklists.</li><li>Ensure hygiene, housekeeping, and infection control measures are followed throughout the centre.</li></ul>7. Equipment &amp; Inventory Management<ul><li>Monitor the working condition of diagnostic equipment and coordinate with engineers for timely maintenance.</li><li>Maintain stock records for consumables, reagents, and other materials.</li><li>Ensure timely indenting and replenishment of required materials.</li><li>Prevent wastage and manage cost efficiency.</li></ul>8. Reporting &amp; Performance Monitoring<ul><li>Prepare and submit daily, weekly, and monthly operational reports to the Centre Manager or Operations Head.</li><li>Track KPIs such as patient footfall, turnaround time (TAT), staff efficiency, and customer satisfaction.</li><li>Assist management in operational audits, analysis, and improvement initiatives.</li></ul>9. Support in Business Growth<ul><li>Assist marketing and business development teams in patient engagement and promotional activities.</li><li>Coordinate with doctors, clinics, and corporate clients for referrals and partnerships.</li><li>Participate in camps, awareness programs, and other field events as directed by management.</li></ul>10. Professional Conduct<ul><li>Maintain discipline, punctuality, and professional appearance at all times.</li><li>Uphold confidentiality of patient data and organizational information.</li><li>Demonstrate teamwork, accountability, and problem-solving attitude.</li><li>Be flexible to work in shifts and travel between centres when required.</li></ul>Key Skills &amp; Competencies:<ul><li>Strong interpersonal and communication skills.</li><li>Good understanding of healthcare operations, especially diagnostic and lab services.</li><li>Excellent organizational, multitasking, and time management abilities.</li><li>Basic knowledge of computer systems (MS Office, ERP, Hospital Information System).</li><li>Leadership and coordination skills.</li><li>Problem-solving and decision-making ability under pressure.</li></ul>Educational Qualification:<ul><li>Bachelor&rsquo;s Degree in Hospital Administration, Life Sciences, Business Administration, or related field.</li><li>MBA / Diploma in Hospital or Healthcare Management preferred.</li></ul>Experience Required:<ul><li>Minimum 2 to 5 years of experience in operations within diagnostic centres, hospitals, or healthcare facilities.</li><li>Experience in handling patient flow, staff management, and centre administration will be an added advantage.</li></ul>Key Performance Indicators (KPIs):<ul><li>Daily patient footfall and service turnaround time.</li><li>Patient satisfaction and feedback ratings.</li><li>Operational efficiency and reduction in errors.</li><li>Compliance with safety and quality standards.</li><li>Timely submission of reports and data accuracy.</li></ul>Job Title: Operation ExecutiveDepartment: Operations Reporting To: Centre Manager / Zonal Operations Head / Chief Operating Officer (COO) Location: Virudhachalam, Tamil Nadu Industry: Healthcare / Diagnostic &amp; Laboratory ServicesSalary: Upto Rs.35000/-No of Positions: 2***Immediate Joiners Required***Please share the openings to your friends and groups too.Job Types: Full-time, PermanentPay: Up to &#8377;35,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Operations Executives

Job Description &ndash; Patient Coordinator (Scans &amp; Labs)Job Title: Patient Coordinator Department: Operations / Front Office Location: Valasaravakkam, Tondiarpet, Karapakkam (OMR), Avadi, Tambaram, Vadapalani, Redhills, Virudhachalam &amp; VelloreNo of Post: 10Salary : Upto Rs.22000/-Experience : 1 - 3 years Reports To: Centre Manager / Operations Manager1. Purpose of the RoleTo provide a seamless patient experience by coordinating patient appointments, assisting with registrations, guiding patients through diagnostic procedures, and ensuring excellent customer service while maintaining operational efficiency.2. Key ResponsibilitiesA. Patient Handling &amp; Customer Service<ul><li>Welcome patients and visitors courteously and professionally.</li><li>Assist patients with registration, appointment scheduling, and report collection.</li><li>Provide clear and accurate information regarding tests, procedures, and preparation instructions.</li><li>Coordinate with doctors, technicians, and administrative staff to ensure smooth patient flow.</li><li>Address patient queries and concerns promptly and escalate issues when necessary.</li></ul>B. Coordination &amp; Communication<ul><li>Maintain effective communication between patients and internal teams (technical, operations, and billing).</li><li>Ensure patients are guided properly to different departments or diagnostic procedures.</li><li>Follow up with patients regarding report availability and delivery timelines.</li></ul>C. Administrative Support<ul><li>Maintain patient records, daily attendance, and appointment logs accurately.</li><li>Assist in billing coordination and ensure proper documentation of payments and receipts.</li><li>Monitor patient waiting areas to ensure cleanliness and comfort.</li><li>Generate reports related to patient visits, feedback, and operational efficiency.</li></ul>D. Professionalism &amp; Compliance<ul><li>Maintain a professional appearance and adhere to dress code standards.</li><li>Follow SOPs and regulatory guidelines for patient handling and data privacy.</li><li>Ensure confidentiality of patient information at all times.</li></ul>E. Process Improvement<ul><li>Identify opportunities to improve patient experience and operational workflows.</li><li>Support new initiatives and projects related to patient management.</li></ul>3. Qualifications &amp; Experience<ul><li>Education: Graduate / Diploma in Healthcare, Hospital Administration, Life Sciences, or related field.</li><li>Experience: Minimum 1&ndash;3 years in patient coordination, front office, or healthcare operations in hospitals or diagnostic centres.</li><li>Skills Required:</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Customer service-oriented with empathy and patience.</li><li>Basic computer knowledge (MS Office, patient management software).</li><li>Ability to handle high-pressure situations calmly and professionally.</li></ul>4. Working Conditions<ul><li>6-day working schedule (may include rotational shifts if required).</li><li>Must be presentable, well-groomed, and maintain high standards of personal hygiene.</li><li>Interactions with patients, doctors, and staff require professional and courteous behavior at all times.</li></ul>Job Types: Full-time, PermanentPay: Up to &#8377;22,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Patient Coordinator (Scans & Labs)

Join Uniscans & Labs Pvt Ltd and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Uniscans & Labs Pvt Ltd

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Senior Marketing Managers

Operations Executives

Patient Coordinator (Scans & Labs)