Urwah Admin

United Airlines

<div>Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. 
 
Come join us to create what&rsquo;s next. Let&rsquo;s define tomorrow, together. 
<h2 class="jobSectionHeader">
Description</h2><div>
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they&rsquo;re well taken care of and ready to get our customers to their desired destinations. If you&rsquo;re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
Job overview and responsibilities
United's Digital Technology Operation collects mountains of data, including operational performance, task sign-offs, schedule reliability performance, Service Management, and more. The Manager wil be responsible to lead the Digital Technology Operation India Analytics and Business Intelligence teams. The Analytics team needs to partner with business owners to pursue opportunities to improve United's Digital Operations, provide data driven insights and drive innovation through analytics across various divisions. This role requires not only analytics skills, but also strategic thinking and strong communication skills. The team will be responsible to deliver the right information to the right people in the right format at the right time, all with the goal of enabling better operational decisions that improve United's Digital Operations, MTTR performance, and productivity.<ul><li>
Design, develop and automate PowerBI reports for United&rsquo;s leadership, and individual business teams throughout the organization</li><li>
Identify opportunities to improve United's Digital Operations and provide various divisions data driven insights through analytics</li><li>
Develop improved analysis methodologies and statistical models to improve forecasts, and operational performance, etc.</li><li>
Document the Digital Operations data landscape, maintain an inventory of reports, and plan for report consolidation, elimination, and/or improvement</li><li>
Continuously interface with business groups throughout Digital Operations to understand organizational needs and design solutions, &amp; IT</li><li>
Communicate and share updates with US and India based senior leadership, along with putting together regular insight presentations</li></ul> 
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.</div><h2 class="jobSectionHeader">
Qualifications</h2><h3 class="jobSectionHeader">
What&rsquo;s needed to succeed (Minimum Qualifications):</h3><ul><li>
Bachelor's degree in Engineering, Data science or another quantitative field (i.e. mathematics, statistics, economics, etc.)</li><li>
6+ years experience in Data Analysis, Business intelligence, analytics, and data engineering, with 3+ of those years in a Fortune 1000 company</li><li>
1+ year experience in a leadership/supervisory role</li><li>
Deeply understands both the business functionality of applications/systems being analyzed and digital performance of the applications/systems providing the functionality</li><li>
Develops and implements predictive/prescriptive data business intelligence Experience with ServiceNow / Foundry / Microsoft SQL Server</li><li>
Management Studio Previous airline or travel industry experience is a plus Experience with AWS - Redshift, Quicksight, Athena Experience with Big Query</li><li>
Develops streamlined and comprehensive data analytics workstreams</li><li>
Areas of focus will include, but are not limited to:</li><li>
Predictive and prescriptive analytics</li><li>
Data Visualizations</li><li>
Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing</li><li>
infrastructure for greater scalability</li><li>
Modeling and coding of data</li><li>
Application performance analysis</li><li>
Reporting and automation</li><li>
Consulting with data customers</li><li>
Intermediate to expert level BI dashboarding experience (e.g. PowerBI, Tibco Spotfire, etc...) to produce meaningful, elegant dashboards.</li><li>
Advanced Excel knowledge</li><li>
Experience analyzing operational systems: coming up with ideas on dashboards that would provide insights into existing and new applications systems, and also translating insights into non-technical, lay terms, and putting Experience with Quantum Metrics and Akamai, Technologies and languages: Python, Spark, R, etc. Continuous integration &amp; delivery using Agile methodologies Data engineering experience with transportation/airline industry 
together presentations for stakeholders and leaders at a MD and VP level.</li><li>
Ability to study/understand business needs, then design a data/technology solutions that connect business processes with quantifiable outcomes</li><li>
Ability to prepare presentations for senior leadership and interact with all levels of management 
Strong problem-solving skills, using data to tackle problems</li><li>
Outstanding writing, communication, and presentation skills</li><li>
Proven People/Team Management</li><li>
Expert level SQL skills</li><li>
Hands-on experience working with massive data sets (SQL and Non-SQL)</li><li>
Must be legally authorized to work in India for any employer without sponsorship</li><li>
Must be fluent in English (written and spoken)</li><li>
Successful completion of interview required to meet job qualification</li><li>
Reliable, punctual attendance is an essential function of the position</li></ul><h3 class="jobSectionHeader"> 
What will help you propel from the pack (Preferred Qualifications):</h3><ul><li>
Master's degree in Computer Science, Information Systems, aviation management or related degree, Operations Research , MBA</li><li>
Google Data Analytics Professional Certificate, Power BI Data Analyst Associate, AWS Certified Data Analytics, Enterprise Data Warehouse certificaitons, Palantir, Client Side performance metrics tools e.g. Quantum Metrics cert</li><li>
3+ years in a leadership supervisory role</li><li>
2+ years experience working at a Fortune 500 company</li><li>
1+ years experience working at a International location other than home country</li><li>
Experience with Foundry/Microsoft SQL Server Management Studio</li><li>
Previous airline or travel industry experience is a plus</li><li>
Experience with AWS - Redshift, ServiceNow, UDH</li><li>
Experience with Big Query</li><li>
Experience with Quantum Metrics and Akamai, Technologies and languages: Python, Spark, R, etc.</li><li>
Continuous integration &amp; delivery using Agile methodologies</li><li>
Data engineering experience with transportation/airline industry</li></ul></div>

Mgr - Tech Ops Analytics & Business Intelligence

<div>
 Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.
 
 
 Come join us to create what&rsquo;s next. Let&rsquo;s define tomorrow, together.
 
 
 
 Description
 
 
 
 The
 
 Analyst - Planning &amp; Strategy
 
 supports strategic and technical initiatives across the Customer Travel Experience (CTE) portfolio within Digital Technology, with a strong focus on operational coordination, financial tracking, resource management, and onboarding. This individual will partner closely with leadership, Finance, Project Teams, and cross-functional groups to ensure visibility, alignment, and progress across a wide range of efforts.
 
 
 This role acts as a central operations point for the CTE team, with responsibilities including but not limited to:
 
 
 
 Portfolio, Project &amp; Team Enablement
 
 
 
 <ul>
 <li>
 Coordinate and manage weekly team accomplishments.
 </li>
 <li>
 Coordinate and manage bi-weekly CTP Sync presentations.
 </li>
 <li>
 Coordinate updates to internal training documentation and resource guides.
 </li>
 <li>
 Manage CTP Resource File updates; work with senior managers to ensure team lists are accurate and manage locked sections.
 </li>
 <li>
 Act as liaison for questions regarding project tools and team onboarding processes.
 
 
 </li>
 </ul>
 
 Financial &amp; Resource Management
 
 
 
 <ul>
 <li>
 Lead PlanPlus coordination:
 </li>
 <ul>
 <li>
 Financials: Add and route cost plans and IDEAS for Capex/Opex funding approval. Partner with Finance and Fixed Assets teams to validate funding structure. Coordination of project forecasting with each program/project manager related to their respective budgets.
 </li>
 <li>
 Resource Management: Create tasks, assign resources, and coordinate updates to ensure alignment with Power BI reporting and analytics. Communicate changes to the CTE Analytics team.
 </li>
 </ul>
 <li>
 Refresh Power BI financials weekly and update related funding documentation accordingly in conjunction with the CTE analytics team. Files are pulled from Actual Transactions in PlanPlus.
 </li>
 <li>
 Update the CTP Funding spreadsheet after each refresh.
 </li>
 <li>
 Maintain and update team resource rosters, including allocations, time tracking compliance, and contractor rosters.
 
 </li>
 </ul>
 
 Onboarding &amp; Operational Support
 
 
 
 <ul>
 <li>
 Own onboarding process for contractors and FTEs:
 </li>
 <ul>
 <li>
 Post jobs in Fieldglass/Taleo.
 </li>
 <li>
 Maintain and update onboarding documentation.
 </li>
 <li>
 Coordinate access, hardware, and software provisioning via Help Hub.
 </li>
 <li>
 Add contractors to IDC and work with resource managers on adoption.
 </li>
 </ul>
 <li>
 Manage timesheet compliance reporting, providing guidance and support to resolve submission issues. Send out weekly timesheet compliance reports and assist with Help Hub ticket creation if needed.
 </li>
 <li>
 Maintain CTP distribution lists in Exchange and oversee access requests.
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Required
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree
 </li>
 <li>
 2+ years of professional experience in project coordination, business analysis, or technical operations
 </li>
 <li>
 Strong written communication and presentation skills
 </li>
 <li>
 Excellent organization, multi-tasking, and time management
 </li>
 <li>
 Experience with Microsoft Office, including Excel and PowerPoint
 </li>
 <li>
 Familiarity with Azure DevOps, PlanPlus, Teams Planner, and JIRA
 </li>
 <li>
 Proactive problem-solving and critical thinking ability
 </li>
 <li>
 Strong attention to detail and ability to work independently
 </li>
 <li>
 Understanding of software development life cycles and project workflows
 </li>
 <li>
 Legally authorized to work in the United States without sponsorship
 </li>
 <li>
 Successful interview and punctual, reliable attendance are essential
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 1&ndash;3 years of airline industry experience
 </li>
 <li>
 Degree in Communications, Marketing or Business preferred
 </li>
 <li>
 Working knowledge of Power BI or experience supporting database dashboard updates
 
 
 </li>
 </ul>
 The base pay range for this role is $64,885.00 to $84,514.00.
 
 
 The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
 
 
 You may be eligible for the following competitive benefits: medical, dental, vision, life, accident &amp; disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
 
 
 United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
 
 
 We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
</div>

Analyst - Planning and Strategy

Join United Airlines and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

United Airlines

ABOUT_COMPANY

Mgr - Tech Ops Analytics & Business Intelligence

Analyst - Planning and Strategy