Qureos Mentor

United Community Bank

<div>Overview:
<p><b>
United Community</b> is looking for a <b>Universal Banker I</b> to deliver exceptional customer experiences while supporting financial wellness. In this role, you will assist with everyday transactions and engage in needs-based conversations to identify solutions tailored to each customer. You&rsquo;ll combine service and sales expertise to strengthen relationships, educate customers on banking tools and technology, and ensure compliance with regulations. This position offers the opportunity to make a meaningful impact by helping customers achieve their financial goals.</p>
What You&rsquo;ll Do:
<ul><li>Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions, and appointment setting.</li><li>Maintain a comprehensive understanding of retail banking products and services.</li><li>Identify opportunities to enhance existing customer relationships and cultivate new ones by thoroughly understanding and addressing customers&rsquo; needs, while considering their unique perspectives and priorities.</li><li>Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions.</li><li>Identify opportunities and make referrals to cross-sell banking products and services to other areas of the bank.</li><li>Educate customers on options for managing transactions using technology and all other tools and resources available.</li><li>Apply product and service knowledge to effectively solve customer problems.</li><li>Process deposits, withdrawals, and other routine transactions with accuracy and confidentiality.</li><li>Ensure adherence to banking regulations and internal policies.</li></ul>
Requirements For Success:<div><br>
<ul><li>1+ years of previous banking, cash handling, or retail experience.</li><li>Demonstrated analytical, accuracy, and problem-solving skills.</li><li>Strong verbal and written interpersonal communication skills.</li></ul></div>
Conditions of Employment:
<ul><li>Must be able to pass a criminal background and credit check</li><li>
This is a full-time, non-remote position</li></ul><p><b>
FLSA Status:
</b></p><ul><li>Non-Exempt</li></ul><p></p><p><b><br>
Ready to take your career to the next level? Apply now and become a vital part of our team!</b></p><p></p><p><br>
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.</p><p></p><p><br>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><br>
<p></p>
Pay Range: USD $18.00 - USD $21.73 /Hr.</div>

Universal Banker I

<div>Overview:
<div><b>
United Community </b>is in search of a <b>Teller I </b>to join our team. As a Teller I, you will engage in a wide range of financial transactions and services for our valued customers. Whether it&rsquo;s answering questions, addressing banking needs, or identifying opportunities to introduce new or enhanced UCB products and services, our ideal candidate will be committed to providing exceptional assistance. Core responsibilities include ensuring accurate and timely transaction processing, safeguarding both bank and customer assets by adhering to established procedures, and fostering strong customer relationships through outstanding service.</div>
What You&rsquo;ll Do:
<ul><li>Process customer transactions accurately and efficiently</li><li>
Identify customer needs and refer them to appropriate banking services</li><li>
Provide exceptional customer service</li><li>
Maintain a balanced cash drawer</li><li>
Adhere to all banking regulations and security procedures</li></ul>
Requirements For Success:
<ul><li>1+ years of experience in a cash handling/customer service role</li><li>
Strong attention to detail and ability to multitask</li><li>
Excellent verbal and written interpersonal communication skills</li></ul>
Conditions of Employment:
<ul><li>Must be able to pass a criminal background &amp; credit check</li><li>
This is a full-time, non-remote position</li></ul><div><b>
FLSA Status:</b></div><ul><li>
Non-Exempt</li></ul><div><b>
Ready to take your career to the next level? Apply now and become a vital part of our team!</b></div><div></div><div><br>
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.</div><div></div><div><br>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><br>
<div></div>
Pay Range: USD $18.00 - USD $19.00 /Hr.</div>

Teller I

<div>Overview:
<div><b>
United Community </b>is in search of a <b>Teller I </b>to join our team. As a Teller I, you will engage in a wide range of financial transactions and services for our valued customers. Whether it&rsquo;s answering questions, addressing banking needs, or identifying opportunities to introduce new or enhanced UCB products and services, our ideal candidate will be committed to providing exceptional assistance. Core responsibilities include ensuring accurate and timely transaction processing, safeguarding both bank and customer assets by adhering to established procedures, and fostering strong customer relationships through outstanding service.</div>
What You&rsquo;ll Do:
<ul><li>Process customer transactions accurately and efficiently</li><li>
Identify customer needs and refer them to appropriate banking services</li><li>
Provide exceptional customer service</li><li>
Maintain a balanced cash drawer</li><li>
Adhere to all banking regulations and security procedures</li></ul>
Requirements For Success:
<ul><li>1+ years of experience in a cash handling/customer service role</li><li>
Strong attention to detail and ability to multitask</li><li>
Excellent verbal and written interpersonal communication skills</li></ul>
Conditions of Employment:
<ul><li>Must be able to pass a criminal background &amp; credit check</li><li>
This is a full-time, non-remote position</li></ul><p><b>
FLSA Status:</b></p><ul><li>
Non-Exempt</li></ul><p><b>
Ready to take your career to the next level? Apply now and become a vital part of our team!</b></p><p></p><p><br>
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.</p><p></p><p><br>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><br>
<p></p>
Pay Range: USD $37,400.00 - USD $39,068.00 /Yr.</div>

<div>Overview:
<div>
Assist with consumer and commercial loans in compliance with financial institution policies and procedures<b>. </b>Input and update loan data into financial institution computer system; assemble and verify loan documents for accuracy.</div>
What You&rsquo;ll Do:
<ul><li>Provide administrative assistance to the loan officer and staff, including updating loan data or inputting loans into the system as needed, and assembling of loan documentation</li><li>
Ensure loan files contain documents with proper signature, dates, and other relevant data</li><li>
Assemble and verify accuracy of loan documentation</li><li>
Check documents for proper vesting, legal descriptions, closing dates, and signatures</li><li>
Perform variety of clerical duties requiring knowledge of departmental procedures and use office computers for data input and other activities
</li><li>Order credit reports</li><li>
Answer customer inquiries
</li><li>Be familiar with bank products and services and look for opportunities to develop new customer relationships and strengthen existing customer relationships using United&rsquo;s need-based sales approach
</li><li>Work loan exceptions</li><li>
Obtain and work insurance list</li><li>
Create and/or verify wire transfers</li><li>
Assist other departments on a temporary basis as needed during peak hours</li></ul>
Requirements For Success:
<ul><li>High School diploma or equivalent
</li><li>Minimum of 1 year experience in a financial organization preferred</li><li>
Experience in commercial and consumer lending preferred</li><li>
Successful completion of in-house training program or approved external training program</li><li>
Good interpersonal communication and organizational skills</li><li>
Proficient keyboarding skills</li><li>
Proficient in Microsoft office programs</li><li>
Good understanding of financial institution products and services and procedures pertaining to loan operations and compliance</li><li>
Attention to detail</li><li>
Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.
</li></ul>Conditions of Employment:
<ul><li>Must be able to pass a criminal background &amp; credit check</li><li>
This is a full-time, non-remote position</li></ul><p><b><br>
FLSA Status: </b>Non - Exempt</p><p></p><p><b><br>
Ready to take your career to the next level? Apply now and become a vital part of our team!</b></p><p></p><p><br>
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.</p><p></p><p><br>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p>
Pay Range: USD $19.23 - USD $27.82 /Hr.</div>

Commercial Loan Operations Assistant

<div>Overview:
<div>
The Fraud Data &amp; Technology Analyst drives data-informed decision-making through analytics, reporting, technology support, and rule optimization. This role delivers actionable insights, evaluates fraud trends and program performance, and supports initiatives that strengthen detection, prevention, and mitigation capabilities. Working closely with the Fraud Data &amp; Technology Lead and cross-functional partners, the analyst helps optimize fraud technologies, enhance controls, improve operational effectiveness, and strengthen customer protection.</div><div></div><div><br>
This position is available in Greenville, SC and Blairsville, GA.</div>
What You&rsquo;ll Do:
<ul><li><b>Reporting &amp; Analytics</b><ul><li>
Build, automate, and maintain fraud KPIs, dashboards, and reports to measure program performance, loss drivers, mitigation outcomes, and emerging fraud trends.</li><li>
Analyze fraud data and translate complex findings into actionable insights, recommendations, and strategic reporting for leadership, operations, and frontline teams.</li>
Conduct performance assessments, cost-benefit analyses, business case development, and industry research to support fraud strategy, risk identification, and continuous improvement initiatives.<br>
<li>
</li></ul></li><li><b>
Fraud Technology Support</b><ul><li>
Support the administration, maintenance, optimization, and performance of fraud-related applications, platforms, tools, and system enhancements.</li><li>
Coordinate and participate in testing, validation, implementation, troubleshooting, issue resolution, and performance monitoring to ensure technology effectiveness and operational reliability.</li><li>
Partner with internal technology teams, business stakeholders, and vendors to support fraud technology initiatives while documenting business processes, system functionality, and operational workflows for governance and knowledge sharing.<br>
</li></ul></li><li><b>
Rules &amp; Model Management</b><ul><li>
Tune, calibrate, and optimize fraud detection rules, models, and decisioning strategies to improve detection effectiveness while balancing operational efficiency and customer experience.</li>
Analyze rule and model performance through testing, alert reviews, and performance metrics, recommending enhancements to fraud monitoring strategies and detection controls.<br>
<li>
</li></ul></li><li><b>
Data Management</b></li><li>
Ensure the accuracy, integrity, reliability, and quality of data used in fraud reporting, analysis, and decision-making.</li><li>
Support data governance initiatives through documentation, maintenance of data dictionaries and reporting methodologies, quality validation, issue identification, and adherence to reporting standards.<br>
</li><li><b>
Cross-Functional Partnership</b><ul><li>
Collaborate with stakeholders to identify opportunities for process improvements, automation, and enhanced fraud controls.</li><li>
Partner with Fraud Operations, Risk, Compliance, IT, and business teams to support fraud mitigation efforts.</li><li>
Provide analytical support and subject matter expertise for fraud-related initiatives.</li></ul></li></ul>
Requirements For Success:
<ul><li>Bachelor's degree or higher preferred</li>
3+ years of experience in fraud analytics, fraud technology or operations, risk management, or a related field.<br>
<li>
</li><li><b>
Required Skills:</b><ul><li>
Hands-on experience with fraud and/or banking platforms.</li><li>
Experience with data visualization and reporting tools (e.g., Tableau, Power BI, etc.).</li><li>
Experience querying and analyzing large datasets using SQL or similar data analysis tools.</li><li>
Knowledge of fraud typologies across payments, digital identity, account takeover, and application fraud.</li><li>
Strong analytical, problem-solving, and communication skills.</li><li>
Demonstrated ability to collaborate effectively with cross-functional teams.<br>
</li></ul></li><li><b>
Preferred Skills:</b><ul><li>
Experience with machine learning concepts or partnering with data science teams.</li><li>
Experience creating or maintaining process maps for technical or operational processes</li><li>
Familiarity with APIs, system integrations, or cloud-based data environments.</li><li>
Ability to present complex data insights in a clear and concise manner to both technical and non-technical audiences.</li></ul></li></ul>
Conditions of Employment:
<ul><li>Must be able to pass a criminal background &amp; credit check</li></ul><ul><li>
This is a full-time, non-remote position that requires schedule flexibility to work evenings and weekends as needed.</li><li>
Up to 10% of travel may be required.</li></ul><div></div><div><b><br>
FLSA Status: </b>Exempt</div><div></div><div><b><br>
Ready to take your career to the next level? Apply now and become a vital part of our team!</b></div><div></div><div><br>
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.</div><div></div><div><br>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div>
Pay Range: USD $49,972.00 - USD $76,958.00 /Yr.</div>

Fraud Data & Technology Analyst

Join United Community Bank and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

United Community Bank

About Company

Universal Banker I

Teller I

Teller I

Commercial Loan Operations Assistant

Fraud Data & Technology Analyst