Qureos Mentor

United Community Bank

<div>Overview:
<div>
United Community is looking for a Universal Banker I to deliver exceptional customer experiences while supporting financial wellness. In this role, you will assist with everyday transactions and engage in needs-based conversations to identify solutions tailored to each customer. You&rsquo;ll combine service and sales expertise to strengthen relationships, educate customers on banking tools and technology, and ensure compliance with regulations. This position offers the opportunity to make a meaningful impact by helping customers achieve their financial goals.</div>
What You&rsquo;ll Do:
<ul><li>Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions, and appointment setting.</li><li>Maintain a comprehensive understanding of retail banking products and services.</li><li>Identify opportunities to enhance existing customer relationships and cultivate new ones by thoroughly understanding and addressing customers&rsquo; needs, while considering their unique perspectives and priorities.</li><li>Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions.</li><li>Identify opportunities and make referrals to cross-sell banking products and services to other areas of the bank.</li><li>Educate customers on options for managing transactions using technology and all other tools and resources available.</li><li>Apply product and service knowledge to effectively solve customer problems.</li><li>Process deposits, withdrawals, and other routine transactions with accuracy and confidentiality.</li><li>Ensure adherence to banking regulations and internal policies.</li></ul>
Requirements For Success:
<div><b>
Required Skills/Experience/Education:</b><br>
<ul><li>1+ years of previous banking, cash handling, or retail experience.</li><li>Demonstrated analytical, accuracy, and problem-solving skills.</li><li>Strong verbal and written interpersonal communication skills.</li></ul></div>
Conditions of Employment:
<ul><li>Must be able to pass a criminal background and credit check</li><li>
This is a full-time, non-remote position</li></ul><div><b>
FLSA Status:
</b></div><ul><li>Non-Exempt</li></ul><div></div><div><b><br>
Ready to take your career to the next level? Apply now and become a vital part of our team!</b></div><div></div><div><br>
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.</div><div></div><div><br>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><br>
<div></div>
Pay Range: USD $20.19 - USD $21.57 /Hr.</div>

Universal Banker I

<div><b>Job Description:</b><br>
<br>
Shift: First Shift,Second Shift,Weekend<p><br>
United Community Bank is in search of a part-time teller for our Macomb, IL West Branch. Candidates will assist customers with various banking needs, offer product information and provide exceptional customer service while presenting a positive image of the Bank. This position meets the needs of customers by providing quality service in the receiving and paying out of money, and accurate record keeping of money and negotiable instruments involved in the bank's various transactions. Flexible hours Monday thru Friday with some potential weekend rotations.
</p><p>Essential Duties and Responsibilities:
</p><ul><li>Kindly greet all customers immediately upon entry to maintain a welcoming and helpful environment</li><li>
Assist customers with the various financial transactions including but not limited to inquiries regarding their balances, statements, and general account information</li><li>
Ensure all customers have been fully assisted</li><li>
Use integrated teller and customer data base software to verify customer information and answer questions they may have about their accounts</li><li>
Process loan payments, savings bonds, cashier's checks, and registration stickers</li><li>
Handle checks and cash for deposit; verify amounts and examine checks for endorsement before processing</li><li>
Promptly answer, screen, and forward incoming phone calls</li><li>
Assist and transfer customers to the correct department by using the employee/department directories</li><li>
Work towards obtaining qualified customer product referrals each month</li><li>
Cross sell and/or refer applicable bank products via the telephone or to customers in person</li><li>
Maintain a clear understanding of when to put a &quot;hold&quot; on funds and know how to explain that to a customer</li><li>
Capture images on the NDP machine</li><li>
Adhere to cash handling policies</li><li>
Process deposits from the night depository box and mailed deposits</li><li>
Adhere to dual control policies</li><li>
Issue Ace/Gift cards</li><li>
Re-pin debit cards</li><li>
Have in-depth knowledge of bank products and services</li><li>
Knowledgeable of all regulatory standards</li><li>
Complete all training and online testing requirements as assigned</li><li>
Maintain familiarity with the Bank policies and procedures related to this position including but not limited to Secrecy Act, OFAC, Check Cashing, and Teller Guidelines</li><li>
Other related duties as assigned</li></ul><br>
<b>
Experience and Skills:</b><p>
Qualifications:
</p><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</p><p>Computer Requirements:
</p><ul><li>Proficiency in Microsoft Office (Word, Excel, Access, and Power Point)</li><li>
Experience using Web Teller and check imaging software is a plus</li></ul><p>
Education/Experience Requirements:
</p><ul><li>High school diploma or equivalent</li></ul><p>
Additional Requirements:
</p><ul><li>Previous customer service skills preferred</li><li>
Strong attention to detail</li><li>
Strong time management and organizational skills</li><li>
Ability to practice discretion and handle confidential information in a professional manner</li><li>
Ability to perform duties independently with limited direct supervision</li><li>
Problem Solving/Analysis skills</li><li>
Ability to communicate effectively with customers and coworkers</li><li>
Written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor</li><li>
Ability to explain the benefits of bank products and services and answer customer questions regarding these products and services</li><li>
Knowledge of financial institution regulations
</li><li>Ability to multitask</li><li>
Strong professional integrity in compliance with company policy, and ethical and legal standards</li><li>
General knowledge of bank procedures and how they apply to other areas of the bank</li></ul><p>
Attendance Requirements:
</p><p>Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided.
</p><p>Certificates, licenses, or registrations:
</p><ul><li>None Required</li></ul><p>
Working Conditions:
</p><p>This job operates in a retail banking setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
</p><p>Physical requirements:
</p><ul><li>Ability to stand for up to eight hours</li><li>
Requires bending, stooping or standing as necessary</li><li>
Requires the ability to hear, speak and/or signal people</li><li>
Effectively communicate verbally, in writing, and in English</li><li>
Requires manual dexterity, typing, and the ability to count money and key in transactions</li><li>
The employee may occasionally lift and/or move up to 25 pounds</li></ul><br>
<b>
Job Benefits:</b><p>
The following benefit programs are available to all employees:
</p><ul><li>401(k) retirement plan (requires 30 days of employment, age 20)</li><li>
Paid Leave Time</li><li>
Free checking account including identity theft and cellphone protection, Roadside Assistance and more
</li><li>Free savings account &amp; Safety Deposit Box</li><li>
Cashier's checks</li></ul><p>
Some benefit programs require contributions from the employee and all begin on the first of the month after eligibility is met. Certain benefits provided by United Community Bank are governed by plan documents.
</p><p>Please visit https://ucbbanks.com/careers for more information on UCB's complete benefit package.
<br>
<br>
From: United Community Bank</p></div>

Part-Time Teller

<div><b>Job Description:</b><br>
<br>
Shift: First Shift,Second Shift,Weekend<p><br>
Mercantile Bank, a United Community Bank, is in search of a part-time teller for our Walmart branch. Candidates will assist customers with various banking needs, offer product information and provide exceptional customer service while presenting a positive image of the Bank. This position meets the needs of customers by providing quality service in the receiving and paying out of money, and accurate record keeping of money and negotiable instruments involved in the bank's various transactions. Flexible hours Monday thru Friday with some potential weekend rotations.
</p><p>Essential Duties and Responsibilities:
</p><ul><li>Kindly greet all customers immediately upon entry to maintain a welcoming and helpful environment</li><li>
Assist customers with the various financial transactions including but not limited to inquiries regarding their balances, statements, and general account information</li><li>
Ensure all customers have been fully assisted</li><li>
Use integrated teller and customer data base software to verify customer information and answer questions they may have about their accounts</li><li>
Process loan payments, savings bonds, cashier's checks, and registration stickers</li><li>
Handle checks and cash for deposit; verify amounts and examine checks for endorsement before processing</li><li>
Promptly answer, screen, and forward incoming phone calls</li><li>
Assist and transfer customers to the correct department by using the employee/department directories</li><li>
Work towards obtaining qualified customer product referrals each month</li><li>
Cross sell and/or refer applicable bank products via the telephone or to customers in person</li><li>
Maintain a clear understanding of when to put a &quot;hold&quot; on funds and know how to explain that to a customer</li><li>
Capture images on the NDP machine</li><li>
Adhere to cash handling policies</li><li>
Process deposits from the night depository box and mailed deposits</li><li>
Adhere to dual control policies</li><li>
Issue Ace/Gift cards</li><li>
Re-pin debit cards</li><li>
Have in-depth knowledge of bank products and services</li><li>
Knowledgeable of all regulatory standards</li><li>
Complete all training and online testing requirements as assigned</li><li>
Maintain familiarity with the Bank policies and procedures related to this position including but not limited to Secrecy Act, OFAC, Check Cashing, and Teller Guidelines</li><li>
Other related duties as assigned</li></ul><br>
<b>
Experience and Skills:</b><p>
Qualifications:
</p><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</p><p>Computer Requirements:
</p><ul><li>Proficiency in Microsoft Office (Word, Excel, Access, and Power Point)</li><li>
Experience using Web Teller and check imaging software is a plus</li></ul><p>
Education/Experience Requirements:
</p><ul><li>High school diploma or equivalent</li></ul><p>
Additional Requirements:
</p><ul><li>Previous customer service skills preferred</li><li>
Strong attention to detail</li><li>
Strong time management and organizational skills</li><li>
Ability to practice discretion and handle confidential information in a professional manner</li><li>
Ability to perform duties independently with limited direct supervision</li><li>
Problem Solving/Analysis skills</li><li>
Ability to communicate effectively with customers and coworkers</li><li>
Written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor</li><li>
Ability to explain the benefits of bank products and services and answer customer questions regarding these products and services</li><li>
Knowledge of financial institution regulations
</li><li>Ability to multitask</li><li>
Strong professional integrity in compliance with company policy, and ethical and legal standards</li><li>
General knowledge of bank procedures and how they apply to other areas of the bank</li></ul><p>
Attendance Requirements:
</p><p>Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided.
</p><p>Certificates, licenses, or registrations:
</p><ul><li>None Required</li></ul><p>
Working Conditions:
</p><p>This job operates in a retail banking setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
</p><p>Physical requirements:
</p><ul><li>Ability to stand for up to eight hours</li><li>
Requires bending, stooping or standing as necessary</li><li>
Requires the ability to hear, speak and/or signal people</li><li>
Effectively communicate verbally, in writing, and in English</li><li>
Requires manual dexterity, typing, and the ability to count money and key in transactions</li><li>
The employee may occasionally lift and/or move up to 25 pounds</li></ul><br>
<b>
Job Benefits:</b><p>
The following benefit programs are available to all employees:
</p><ul><li>401(k) retirement plan (requires 30 days of employment, age 20)</li><li>
Paid Leave Time</li><li>
Free checking account including identity theft and cellphone protection, Roadside Assistance and more
</li><li>Free savings account &amp; Safety Deposit Box</li><li>
Cashier's checks</li></ul><p>
Some benefit programs require contributions from the employee and all begin on the first of the month after eligibility is met. Certain benefits provided by United Community Bank are governed by plan documents.
</p><p>Please visit https://ucbbanks.com/careers for more information on UCB's complete benefit package.
<br>
<br>
From: United Community Bank</p></div>

<div>Overview:
<div><b>
United Community</b> is seeking a <b>Head Teller</b> to join our team. As the Head Teller, you will utilize your strong attention to detail while being responsible for managing the daily operations of the teller line, ensuring that all transactions are processed accurately and efficiently. You will also be responsible for supervising and training tellers, as well as providing exceptional customer service to our clients. Your attention to detail and ability to multitask will be essential in this role</div><br>
<div></div>
What You&rsquo;ll Do:
<ul><li>Manage the daily operations of the teller line, including processing transactions and balancing the vault</li><li>
Supervise and train tellers to ensure that they are providing exceptional customer service and following all policies and procedures</li><li>
Assist customers with account inquiries, deposits, withdrawals, and other transactions</li><li>
Identify opportunities to cross-sell bank products and services to customers</li><li>
Ensure that all teller transactions are processed accurately and efficiently</li></ul><br>
<div></div>
Requirements For Success:
<ul><li>3+ years of previous banking experience in teller related function, including formal teller training</li><li>
Strong attention to detail and ability to multitask</li><li>
Excellent verbal and written interpersonal communication skills</li></ul>
Conditions of Employment:
<ul><li>Must be able to pass a criminal background &amp; credit check</li><li>
This is a full-time, non-remote position</li></ul><div><b>
FLSA Status:</b></div><ul><li>
Non-exempt</li></ul><div><b>
Ready to take your career to the next level? Apply now and become a vital part of our team!</b></div><div></div><div><br>
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.</div><div></div><div><br>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div>
Pay Range: USD $20.19 - USD $21.57 /Hr.</div>

Head Teller

<div>Overview:
<p><b>
United Community </b>is seeking a highly skilled <b>Universal Banker II</b>.<b> </b>As a Universal Banker, you will have the opportunity to deliver excellent experiences to customers and prospects. In addition to assisting with everyday transactions, you will support customers with their financial wellness by having needs-based conversations, identifying appropriate solutions.</p>
What You&rsquo;ll Do:
<ul><li><b>NMLS License required</b></li><li>
Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions and appointment setting</li><li>
Maintain a comprehensive understanding of retail banking products and services</li><li>
Identify opportunities to enhance existing customer relationships and cultivate new ones by thoroughly understanding and addressing customers&rsquo; needs, while considering their unique perspectives and priorities</li><li>
Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions</li><li>
Identify opportunities and make referrals cross-sell banking products and services, to other areas of the bank</li><li>
Educate customers on options for managing transactions using technology and all other tools and resources available</li><li>
Apply product and service knowledge to effectively solve customer problems</li><li>
Process deposits, withdrawals, and other routine transactions with accuracy and confidentiality</li><li>
Ensure adherence to banking regulations and internal policies</li></ul>
Requirements For Success:
<ul><li>1+ years of previous banking and cash handling</li><li>
1+ years of lending experience</li><li>
NMLS License required</li><li>
Demonstrated analytical, accuracy, and problem-solving skills</li><li>
Strong verbal and written interpersonal communication skills</li><li>
Ability to uncover and provide solutions to meet customer needs</li></ul><div>
Preferred Skills/Experience:</div><ul><li>
Current Notary Public Certification preferred</li></ul>
Conditions of Employment:
<ul><li>Must be able to pass a criminal background &amp; credit check</li><li>
This is a full-time, non-remote position</li></ul><div><b>
FLSA Status</b></div><ul><li>
Non-Exempt</li></ul><p>
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.</p><p></p><p><br>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p>
Pay Range: USD $34,102.00 - USD $49,382.00 /Yr.</div>

Universal Banker II

<div>Overview:
<div><b>
United Community </b>is in search of a <b>Teller I </b>to join our team. As a Teller I, you will engage in a wide range of financial transactions and services for our valued customers. Whether it&rsquo;s answering questions, addressing banking needs, or identifying opportunities to introduce new or enhanced UCB products and services, our ideal candidate will be committed to providing exceptional assistance. Core responsibilities include ensuring accurate and timely transaction processing, safeguarding both bank and customer assets by adhering to established procedures, and fostering strong customer relationships through outstanding service.</div>
What You&rsquo;ll Do:
<ul><li>Process customer transactions accurately and efficiently</li><li>
Identify customer needs and refer them to appropriate banking services</li><li>
Provide exceptional customer service</li><li>
Maintain a balanced cash drawer</li><li>
Adhere to all banking regulations and security procedures</li></ul>
Requirements For Success:
<ul><li>1+ years of experience in a cash handling/customer service role</li><li>
Strong attention to detail and ability to multitask</li><li>
Excellent verbal and written interpersonal communication skills</li></ul>
Conditions of Employment:
<ul><li>Must be able to pass a criminal background &amp; credit check</li><li>
This is a full-time, non-remote position</li></ul><div><b>
FLSA Status:</b></div><ul><li>
Non-Exempt</li></ul><div><b>
Ready to take your career to the next level? Apply now and become a vital part of our team!</b></div><div></div><div><br>
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.</div><div></div><div><br>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><br>
<div></div>
Pay Range: USD $29,309.00 - USD $39,068.00 /Yr.</div>

Teller I

Join United Community Bank and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

United Community Bank

About Company

Universal Banker I

Universal Banker I

Part-Time Teller

Part-Time Teller

Head Teller

Universal Banker II

Teller I