Qureos Mentor

United Ground Express

<div><p><b>What to Expect:</b></p>
<p>
The Human Resources Representative is responsible for providing first-line HR support, guidance, and information to employees and managers. This role coordinates data and information which includes but is not limited to: processing general requests related to employment information, I-9 maintenance, leave management and FMLA review, HR-related system support, and administration and data tracking of reports. The HR Representative plays a crucial role in improving efficiency, productivity and delivery of hassle-free service to employees system wide.
</p><p><b>How you will make an impact:</b></p>
<p>
Customer Service &amp; Support</p>
<ul>
<li>Respond promptly to general HR-related inquiries via phone, email and post.</li>
<li>Create positive employee experience through consistent communication and accurate information on HR policies, procedures, and programs.</li>
<li>Diagnose and resolve HR-related issues and appropriately escalate complex or unresolved issues to specialized HR team members.</li>
</ul>
<p>Documentation &amp; Reporting</p>
<ul>
<li>Track and document employee interactions and solutions provided.</li>
<li>Maintain employee records in HRIS and other systems.</li>
<li>Update and maintain electronic employee HRIS records.</li>
<li>Prepare and disseminate HR related reports.</li>
<li>Vendor and data management related to state and Federal EEO reporting requirements.</li>
<li>Perform other administrative tasks as assigned such as special projects, HR processes, onboarding and offboarding, seniority and travel management.</li>
</ul>
<p>Policy &amp; Compliance</p>
<ul>
<li>Support leave management and tracking.</li>
<li>Ensure compliance with company policies, labor laws, and regulations.</li>
<li>Educate or inform employees on company policy.
</li></ul><p>Continuous Improvement</p>
<ul>
<li>Identify opportunities for improving HR processes and service delivery.</li>
<li>Participate in HR projects and initiatives aimed at enhancing employee experience and operational efficiency.</li>
<li>Other duties as assigned.
</li></ul><p><b>What you will bring:</b><br>
<i>Required Experience, Qualifications &amp; Skills</i></p>
<ul>
<li>High School Diploma/GED
</li><li>Two years of customer service experience.</li>
<li>One year of Human Resources and data entry experience.
</li><li>Knowledge of HRIS systems.</li>
<li>Expert written and oral communication skills.</li>
<li>Ability to successfully manage competing priorities.</li>
<li>Ability to maintain confidentiality when handling sensitive information.</li>
<li>Attention to detail related to data entry and maintaining data integrity.</li>
<li>Strong problem solving and conflict resolution skills.</li>
<li>Proficiency in Microsoft Office Suite.</li>
<li>Ability to work both independently and as part of a team.</li>
<li>Ability to travel as required.</li>
</ul>
<p><i>Preferred Experience, Qualifications &amp; Skills</i></p>
<ul>
<li>Bachelor's Degree</li>
<li>ADP Workforce Now experience.</li>
<li>TIBCO Spotfire experience.</li>
<li>Experience with ticketing software.</li>
</ul>
<p><b>Total Rewards:</b></p>
<div><i>
Salary will be competitive and commensurate with experience.</i>
</div><div></div><div><i>As a UGE employee you'll receive the following:</i>
</div><ul><li>Flight privileges: Our employees and their families can fly anywhere in the world on stand-by across United Airlines' amazing global network.
</li><li>Discount Program: 20% off for flight tickets with United Airlines
</li><li>Vacation, Sick Time, and Floating Holidays</li>
<li>Access to Medical Plan Options including PPO, Dental, Vision, Personal Accident, and Life Insurance
</li><li>Flexible Spending Accounts, Long Term Disability,
</li><li>401(k)
</li><li>Paid Training</li>
<li>Paid parking or transportation assistance</li>
<li>Participation in the UGE annual incentive plan</li>
</ul>
<div></div><div><b>ADA Specifications</b>
</div><ul><li>Requires ability to speak audibly and listen actively.
</li><li>Requires ability to use computers and other office equipment.
</li><li>Requires ability to sit, stand and walk for extended periods of time.
</li><li>May require occasional bending and lifting up to 20, 50, 100 pounds.
</li><li>Repetitive motions that may include the wrists, hands, and/or fingers.</li>
</ul>
<div></div><div><i>UGE is an Equal Opportunity Employer &ndash; Minorities/Women/Veterans/Disabled/LGBTQ</i>
</div><div><i>United Ground Express, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.</i></div></div>

HR Service Representative

Join United Ground Express and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

United Ground Express

ABOUT_COMPANY

HR Service Representative