Urwah Admin

UnitedHealth Group

<div>Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together. 
The Security Architect serves as a technical security authority supporting mergers and acquisitions (M&amp;A) security implementation programs. This role is responsible for defining, influencing, and implementing security architectures and controls that are being developed to be included within Optum's current security portfolio, while ensuring integrations are executed securely, efficiently, and in alignment with enterprise risk tolerance. 
This role operates at the intersection of integration delivery, security architecture, and product/platform evolution. The Principal Security Architect partners closely with M&amp;A targets, Enterprise Security, Infrastructure, Cloud, Application, and Product teams to translate integration-driven security needs into actionable architectures, capability gaps, roadmap recommendations, and ready to implement accordingly both individually and by others within the organization. 
Success in this role requires the ability to lead through influence without authority, operate effectively amid ambiguity, and balance identified risks with long-term platform and product strategy. 
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. 
Key Accountabilities:<ul><li>
Serve as an architect for M&amp;A integration initiatives, accountable for the overall security architecture, risk posture, and strategic alignment of acquired entities</li><li>
Lead security discovery and architecture assessments of acquisition targets to identify gaps between current UHG capabilities and required future-state security outcomes</li><li>
Define and recommend security solutions and architectural patterns where capabilities do not yet exist, including interim, compensating, and long-term solutions</li><li>
Partner with downstream internal teams (Enterprise Security, Infrastructure, Cloud, IAM, Application Security, Product, and Engineering) to:</li><li>
Understand existing technical offerings and constraints</li><li>
Translate integration-driven security requirements into capability enhancements or net-new solutions</li><li>
Influence and shape security product and platform roadmaps to close identified gaps</li><li>
Act as a trusted advisor to business and technology leaders, clearly articulating security risk, trade-offs, and architectural options</li><li>
Lead the development of future-state security architectures, reference designs, and integration patterns applicable across multiple acquisitions</li><li>
Provide architectural oversight through early implementation phases to ensure security intent is preserved and delivered</li><li>
Drive alignment across multiple stakeholders with competing priorities, using influence rather than authority</li><li>
Mentor and provide architectural guidance to other security and integration architects across the organization</li><li>
Represent security architecture in executive-level discussions related to M&amp;A strategy, integration planning, and risk decisions</li></ul> 
 
Primary Responsibilities:<ul><li>
Own and evolve security architecture standards and patterns for M&amp;A, including:</li><li>
Identity and Access Management (IAM)</li><li>
Network and perimeter security</li><li>
Cloud and hybrid security</li><li>
Data protection and privacy controls</li><li>
Evaluate and document security risks, assumptions, dependencies, and constraints associated with protecting acquired environments</li><li>
Produce high-quality internal artifacts including:</li><li>
Security architecture diagrams and reference architectures</li><li>
Gap analyses and capability assessments</li><li>
Roadmap input and security design recommendations</li><li>
Provide guidance on secure adoption of Optum platforms while recognizing when non-standard or emerging solutions are required</li><li>
Develop automation where applicable that enables security deployments to be faster, more programmatic, and reduce human intervention</li></ul> 
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 
Required Qualifications:<ul><li>
Bachelor's degree in Computer Science, Information Security, Engineering, or equivalent experience</li><li>
8+ years of experience in security architecture, enterprise security, or platform security roles, with demonstrated impact at an enterprise level</li><li>
Proven experience supporting M&amp;A integrations, complex enterprise transformations, or large-scale platform initiatives</li><li>
Solid breadth across IT and security domains, including:<ul><li>
Cloud (public, private, hybrid) security architectures</li><li>
IAM, zero trust, and secure access models</li><li>
Network, endpoint, and infrastructure security</li><li>
Security orchestration &amp; automated response</li></ul></li><li>
Demonstrated ability to operate in high ambiguity environments where requirements, solutions, or products are not yet fully defined</li><li>
Experience influencing product, platform, or service roadmaps based on architectural and security needs</li><li>
Exceptional ability to communicate complex security concepts to technical and non-technical audiences</li><li>
Proven track record of leading through influence across organizational boundaries</li></ul> 
Preferred Qualifications:<ul><li>
Healthcare or other highly regulated industry experience</li><li>
Expert level experience with the following tools:<ul><li>
Zscaler</li><li>
Palo Alto</li><li>
Microsoft Entra</li><li>
Splunk</li><li>
Tanium</li></ul></li><li>
Experience designing or influencing enterprise security platforms or shared services</li><li>
Familiarity with regulatory and compliance frameworks (e.g., HIPAA, NIST, ISO, SOC)</li><li>
Experience working with executive stakeholders during acquisition due diligence and integration planning</li><li>
Mentorship or thought leadership experience within architecture or security communities that can effectively span down towards younger engineers</li><li> 
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.</li></ul> 
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. 
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. 
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.</div>

Security Architect- Remote or Hybrid in MN or DC

<div>This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.
A Production Supervisor Analyst (PSA) within the Optum Financial Contact Center (OFCC): 
This role is a vital component, and directly supports the supervisory team for the Resolution Experience Team (RET). PSAs are responsible for: Executing projects and initiatives, building and analyzing reports, managing call escalations, performing research inquires, handling inbound and outbound calls (outreach), maintaining Queue and Real-Time Adherence (RTA) support, assisting Customer Service Representative Leads via Help Desk/Chat support, along with coaching and presentation management.
This position is full time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 11:30am - 08:00pm CST. Mandatory overtime is required during peak season (first few weeks of January) - may require weekend and evenings, per business need.
We offer 5 weeks of on-the-job training during an 8‑hour shift, scheduled between 8:00 AM and 8:00 PM CST. 
Primary Responsibilities:<ul><li>
Manage daily, weekly, monthly, and quarterly deliverables: perform and audit agent call listening sessions, present call calibrations for Quality Assurance</li><li>
Solid working knowledge of how to execute on project deliverables in a fast-paced environment</li><li>
Prepares and presents information to leadership for next steps and decision making; provide explanations and information to Operations</li><li>
Capture, analyze, organize, and prioritize business requirements for moderately complex technical projects</li><li>
Handle inbound/outbound calls to support Service Levels and Operational Performance; assist with inbound calls queues due to increased call volume</li><li>
Execute outreach campaigns to improve customer satisfaction</li><li>
Create reports and present team results by using AI and analytical tools; NPS and Customer Experience focused</li><li>
Coach Tier 1 agents on Performance Metrics; manage KPI performance</li><li>
Responsible for owning projects and ensuring they meet deadlines</li><li>
Prepare and present monthly business reviews, including creating presentation decks using Microsoft PowerPoint</li></ul> 
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:<ul><li>
High School Diploma / GED</li><li>
Must be 18 years of age OR older</li><li>
Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications</li><li>
Experienced in monitoring and meeting key performance indicators (KPIs)Experience working in a call center or handling a high volume of customer service inquiries</li><li>
Intermediate experience in creating professional Microsoft PowerPoint decks and presenting to stakeholders and leadership</li><li>
Intermediate experience with Microsoft Excel (data entry, sort / filter, and work within tables)</li><li>
Ability to attend training for the first five weeks during an 8‑hour shift, scheduled between 8:00 AM and 8:00 PM CST</li><li>
Ability to work any of our 8- hour shifts between 11:30AM - 08:00PM CST, Monday - Friday. Mandatory overtime is required during peak season (first few weeks of January) - may require weekend and evenings, per business need</li></ul> 
Preferred Qualifications:<ul><li>
2+ years of customer service experience analyzing and solving customer problems OR 2+ years of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties</li><li>
1+ years of call center experience</li><li>
Experienced in First Call Resolution (FCR), with a focus on identifying and addressing the root causes of customer issues</li><li>
Advanced Microsoft Excel experience - PivotTables and VLOOKUP for data analysis and reporting</li><li>
Experience using Miro boards for journey mapping and collaborative workflow design</li><li>
Experience using Glassbox or Jukebox tools to support post call survey systems and identify insights within digital user interactions</li></ul> 
Telecommuting Requirements:<ul><li>
Ability to keep all company sensitive documents secure (if applicable)</li><li>
Required to have a dedicated work area established that is separated from other living areas and provides information privacy</li><li>
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service</li></ul> 
Soft Skills:<ul><li>
Demonstrates strong grammar, spelling, and formatting skills in professional correspondence</li><li>
Speaks confidently and professionally with internal and external stakeholders</li><li>
Ability to handle escalations professionally and effectively, with a focus on de-escalating situations and resolving issues in a calm and solution-oriented manner</li></ul> 
<ul><li>All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.</li></ul> 
<div>Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.89 - $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.</div><div></div><div> 
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.</div> 
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.<div> 
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.</div><div></div><div> 
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.</div></div>

Production Supervisor Analyst

<div>Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. 
The Implemenation Manager will be responsible for supporting the successful implementation of new retailers and 3rd party payment integrators joining the S3 retail network. This role will coordinate tasks, manage resources, track progress, and ensure timely project delivery across several projects under the guidance of the Implementation Director. 
The Implemenation Manager must be able to manage several projects at one time and manage dependencies both within the project and across similar workstreams across the entire program. This role will need to think creatively and push business objectives forward and remove barriers for the project team. Strong project and program management skills are required to ensure proper alignment across all functional areas. 
This role will need to be able to communicate clearly and concisely to project stakeholders. Communications include leading meetings, using e-mail to communicate to internal and external stakeholders, writing status updates, and documenting action items. 
The Implementation Manager should be a self-starter and show an ability to problem-solve with limited guidance. This role will need to be viewed as the gatekeeper to the S3 network and the projects being delivered under the program. 
The position requires a desire to grow with an expanding team. As part of that growth, the Implementation Manager should be ready to take on new challenges that drive personal and professional growth. 
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. 
Primary Responsibilities:<ul><li>
Drive planning, organizing, and executing projects within scope and on time</li><li>
Coordinate tasks between internal/external teams and stakeholders</li><li>
Manage similar projects across the S3 Network program</li><li>
Monitor project progress and provide status updates</li><li>
Identify risks and escalate issues to senior leadership</li><li>
Maintain project documentation, including reports, schedules, agendas, and meeting minutes</li><li>
Use project management tools to track tasks and milestones</li><li>
Translates complex concepts into ways understood by a variety of audiences</li><li>
Collaborates with cross-functional teams to develop new ways to solve problems</li><li>
Participate in the development of business strategy</li><li>
Other duties as assigned</li></ul> 
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:<ul><li>
5+ years project management experience</li><li>
3+ years leveraging project management tools, such as, MS Project, Smart sheets or other tools</li><li>
2+ years communicating project status at all levels within an organization</li><li>
3+ years project planning and risk management experience</li><li>
Advanced to Expert proficiency with Microsoft Excel, Visio, PowerPoint, and SharePoint</li></ul> 
Preferred Qualifications:<ul><li>
Basic knowledge of Project Management theories, best practices and procedures</li><li>
High level of proficiency with Microsoft Project or other project management tools</li><li>
Proven to use existing procedures and facts to solve routine problems or conduct routine analyses</li><li>
Proven to exhibit natural leadership qualities</li><li>
Proven excellent time management, organizational, and prioritization skills and ability to balance multiple priorities</li><li>
Proven solid written and verbal communication skills with the ability to write error-free, professional proposals and executive summaries for management</li><li>
Proven solid presentation and facilitation skills</li><li>
Proven ability to build and maintain connections</li></ul><ul><li> 
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy</li></ul> 
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable. 
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. 
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. 
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.</div>

Implementation Manager S3 Retail Network - Remote

<div>Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Senior Compliance Testing Analyst will support the Bank's Compliance Management System (&quot;CMS&quot;) by primarily conducting 2nd line testing and monitoring activities of consumer protection compliance regulations to identify and mitigate compliance risks of the Bank. This individual will report to the Director of the Compliance Program and will also support the ongoing refinement and execution of various risk assessments and the control environment.
Location:<ul><li>
If within 30 miles of the office, you will be required to work onsite at 12921 S VBista Station Blvd, Draper, UT 84020 4 days per week</li><li>
Remote work from home nationwide, if not within 30 miles of the office</li></ul>
You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:<ul><li>
Assist with the design, development, delivery, and maintenance of a best-in-class compliance program</li><li>
Conduct compliance testing and monitoring to detect, evaluate, and mitigate potential compliance concerns and ensure compliance with relevant consumer protection regulations, regulatory best practices, and consistency with applicable Bank policies and procedures</li><li>
Perform and document relevant risk assessments to determine current risk levels and assist in developing the annual compliance review schedule</li><li>
Assist in establishing, documenting, and revising applicable compliance policies and procedures</li><li>
Engage with business partners/colleagues to receive documents to review and analyze data and processes to ensure regulatory adherence</li><li>
Ensure timely communication throughout the compliance review process, and document and share written compliance testing and monitoring results with key stakeholders</li><li>
Prepare and present reporting to the Compliance Committee, and other governance committees as may be required</li><li>
Participate in and provide support (testing documentation/information) for regulatory examinations, internal audits and internal risk reviews</li><li>
Stay abreast of changing laws and regulations relating to bank and lending partner products</li><li>
Support the Compliance Training area by providing information for custom training courses and periodically assist with Learning Management System Administration</li></ul>
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:<ul><li>
6+ years of experience working in a bank or other financial institution in a Compliance, Internal Audit, Risk Management, Legal, or Operations role</li><li>
4+ years of experience (of the 6 + above) developing and executing testing focused on Federal consumer protection compliance regulations for at least 8 of the 16 regulations listed below<ul><li>
UDAAP</li><li>
ECOA/Fair Lending</li><li>
TILA</li><li>
FCRA/FACTA</li><li>
SCRA, MLA</li><li>
Flood</li><li>
FDCPA</li><li>
TCPA, CAN-SPAM</li><li>
E-SIGN</li><li>
Privacy - GLBA, RTFPA</li><li>
TISA</li><li>
EFTA</li><li>
EFAA</li></ul></li><li>
Must work onsite 4 days per week if within a 30-mile commute from 12921 S Vista Station Blvd, Draper, UT 84020</li><li>
Ability to travel ~4-6 times/year (primarily to Draper, UT) per business need</li></ul>
Preferred Qualifications:<ul><li>
Certified Regulatory Compliance Manager (CRCM) designation</li><li>
Compliance experience working with one of the following Regulatory Agencies: FDIC, CFPB, FRB, OCC, NCUA, a State Department of Financial Institutions, or experience working with/conveying information to banking regulators or Internal Audit</li></ul>
Soft Skills:<ul><li>
Ability to demonstrate strong critical thinking skills in identifying, analyzing, managing, and resolving complex issues, concerns, or potential regulatory issues</li><li>
Must have good people-management and interpersonal skills, with the ability to successfully discuss and convey testing results to applicable business owners and management</li><li>
Ability to read, analyze and interpret laws, regulations, legal documents, and regulatory guides and manuals</li><li>
Assertive self-starter, with the ability to work independently or in a team environment (in person or virtually), while demonstrating exceptional organizational, verbal, and written skills</li><li>
Must be able to appropriately prioritize time, manage multiple tasks, and work effectively under tight deadlines, in a fast-paced environment</li><li>
Demonstrate high integrity and excellent judgment and problem-solving capabilities</li><li>All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.</li></ul> 
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. 
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. 
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. 
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. 
#RPO #GREEN</div>

Consumer Protection Compliance Testing Senior Analyst

Join UnitedHealth Group and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

UnitedHealth Group

About Company

Security Architect- Remote or Hybrid in MN or DC

Production Supervisor Analyst

Implementation Manager S3 Retail Network - Remote

Consumer Protection Compliance Testing Senior Analyst