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United Imaging Healthcare Solutions

<div>Description: 
Who we are?
United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization. 
Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career. 
Company Page: http://www.united-imaging.com/en/home/ 
Job Summary
The Regional Director Corporate Accounts will be working with a cross functional group, consisting of modality, commercial, and executive team members to increase United Imaging&rsquo;s presence in the corporate healthcare market space, by developing, nurturing, and maintaining relationships with Integrated Delivery Networks (IDN), including national imaging centers, and Group Purchasing Organizations (GPO). Successful candidates will demonstrate the characteristics of authenticity and integrity that are needed to build meaningful and lasting relationships with our customers. Directors of Corporate Accounts will serve as the architect and strategic hub to provide a holistic approach to corporate account management. 
Benefits
When joining our team, we offer benefits including: medical, dental, vision, short- &amp; long-term disability and life insurance, 401(k) with company matching, paid time off and (12) paid holidays annually. 
Duties &amp; Responsibilities<ul><li>
Develop strategy and business plan for corporate account penetration with a given region, leveraging the product and business solution portfolio to increase United Imaging&rsquo;s market presence.</li><li>
Establish United Imaging brand with the region, growing the installed base and reputation by delighting customers with consistent and expeditious customer expectation management.</li><li>
Navigate the intricate environment complexities of a corporate account and be able to navigate and match UIH personnel to the environment needs.</li><li>
Lead and support a deal team consisting of account executives, modality managers, product management and executive leadership to develop and execute a strategy that will result in adoption of UIH brand and product.</li><li>
Develop and maintain an understanding of the unique customer needs and be able to represent and shape those needs into a mutually beneficial partnership.</li><li>
Be the voice of the customer, present their perspective and needs related to imaging trends.</li><li>
Consult and present for customers on product offerings business solutions and guide customers through the sales process.</li><li>
Cultivate and maintain relationships with clients that have influence in UIH equipment decisions, including clinical leaders and decision teams, supply chain leaders, IDN and GPO executives, etc.</li><li>
Support the account team with strategy to develop and maintain a qualified sales funnel to ensure over-achievement.</li><li>
Develop, nurture, and maintain customer references and installed base in support of national show sites.</li><li>
Maintain deep domain expertise in healthcare as pertaining to all imaging modalities, including market and competitive intelligence.</li></ul>
Requirements:

Education<ul><li>
Bachelor&rsquo;s degree or above or/ equivalent work experience required</li></ul> 
Experience<ul><li>
Candidates will have minimum of 10+ years of experience in strategic healthcare accounts.</li><li>
Extensive knowledge of medical imaging in healthcare market trends</li><li>
Managed cross functional teams</li></ul>
Required Skills or/ Attributes<ul><li>
Ability to navigate complex situations and organizational structures and drive team towards successful outcomes.</li><li>
Proven ability to build a strong sales funnel and impactful client relationships</li><li>
Demonstration of a strong customer orientation, high energy and motivation, and willingness to travel within an assigned region (50% travel or more, business needs dictate)</li><li>
Integrity/Resourceful/Self-Starter/Prospecting Skills/Consultative &amp; Solutions Selling</li><li>
Strong Communication Skills/Strong Business Acumen/Competitive Spirit/Coachable</li><li>
Objection Handling Skills/Negotiation and Closing Skills/Results Driven/Flexible</li><li>
Strong Presentation Sills/Executive Presence/Collaborative</li></ul>
Diversity, Equity, and Inclusion
United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</div>

Regional Director, Corporate Accounts - Midwest (Central)

<div>Description: 
Who we are?
United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization.
Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.
Company Page: http://www.united-imaging.com/en/home/
 Job Summary
The Sr. IT Specialist is a full-time, fully on-site role based in Houston, Texas, requiring in-office presence five days per week to provide day-to-day enterprise IT support for North American employees. This position supports endpoint services, Microsoft 365 applications, account administration, Active Directory-related support, asset management, meeting support, and basic network-connected workplace technologies. The ideal candidate is a hands-on IT support professional with strong troubleshooting, communication, judgment, and documentation skills, able to independently resolve common enterprise IT issues and escalate appropriately when needed.
Benefits
When joining our team, we offer benefits including: medical, dental, vision, short- &amp; long-term disability and life insurance, 401(k) with company matching, paid time off and (12) paid holidays annually. 
Duties &amp; Responsibilities<ul><li>
Provide on-site and remote first-level IT support for North American employees, contractors, and consultants through phone, email, chat, remote support tools, and in-person support.</li><li>
Troubleshoot and resolve day-to-day end-user issues involving desktops, laptops, Microsoft 365 applications, printers, peripherals, meeting room technology, IP phones, and other office IT equipment; escalate issues to appropriate IT teams when necessary.</li><li>
Support Microsoft 365 end-user applications, including Outlook, Teams, Word, Excel, and other approved business tools.</li><li>
Provision, manage, and disable user accounts and access in accordance with company procedures, including support for Active Directory-related account administration and other approved account management systems.</li><li>
Support enterprise endpoint operations, including installation and support of approved operating systems, business applications, software distribution tools, and standard desktop configurations.</li><li>
Maintain accurate IT asset and end-user equipment records, including device assignment tracking, inventory accuracy, and support for ongoing asset management activities.</li><li>
Document troubleshooting steps, issue resolution details, and escalation information in accordance with service management and documentation requirements, including maintaining supporting records in approved tools such as Excel or Lark sheets.</li><li>
Create, review, and update knowledge base articles, support documentation, and team procedures to improve service consistency and operational efficiency.</li><li>
Support large meetings, conference rooms, and workplace IT needs to help ensure smooth business operations.</li><li>
Follow department procedures, IT operating standards, and relevant company policies, and provide guidance to Service Desk or local support staff when appropriate.</li><li>
Travel to other office locations as needed to provide on-site support.</li></ul>
Requirements: 
Education<ul><li>
An associate degree in Information Technology, Computer Science, Computer Information Systems, or a related field, or an equivalent combination of education is required.</li></ul>
Experience<ul><li>
Minimum 3 years of hands-on IT support experience in a corporate or enterprise environment.</li><li>
Experience supporting end users in a Windows-based environment, including desktops, laptops, peripherals, printers, and Microsoft 365 applications.</li><li>
Experience with user account administration and enterprise support processes.</li><li>
CCNA or Microsoft MCITP certification is a plus.</li></ul>
Required Skills or/ Attributes<ul><li>
Strong hands-on troubleshooting skills in end-user computing and workplace IT support.</li><li>
Working knowledge of Microsoft 365 applications, especially Outlook, Teams, Word, and Excel, from an end-user support perspective.</li><li>
Working knowledge of Active Directory, including basic user and computer account administration, password/account support, and general domain environment awareness.</li><li>
Understanding of endpoint support processes, including software installation, standard device setup, and support for approved operating systems and business applications.</li><li>
Basic knowledge of TCP/IP, DNS, DHCP, IPv4, printers, and general network connectivity troubleshooting.</li><li>
Ability to support common office and endpoint-related technologies, including desktops, laptops, network printers, IP phones, conference room technology, and remote support tools.</li><li>
Strong documentation habits, with the ability to record troubleshooting steps, support activities, and resolution details accurately.</li><li>
Strong communication, organization, and customer service skills.</li><li>
Ability to work independently, prioritize issues appropriately, and support a fast-paced business environment.</li></ul>
Preferred Qualifications<ul><li>
Experience supporting users in a corporate Microsoft 365 environment.</li><li>
Exposure to Group Policy, endpoint management tools, or software deployment tools.</li><li>
Familiarity with basic networking concepts such as VLAN purpose, trunk fundamentals, IP addressing, routing basics, VPN, and NAT.</li><li>
Exposure to VMware or other enterprise infrastructure platforms is a plus.</li><li>
Experience supporting IT asset management, service documentation, or knowledge base maintenance.</li><li>
Bilingual in English and Mandarin is a plus.</li></ul>
Diversity, Equity, and Inclusion
United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</div>

Senior IT Specialist

Join United Imaging Healthcare Solutions and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

United Imaging Healthcare Solutions

About Company

Regional Director, Corporate Accounts - Midwest (Central)

Senior IT Specialist