Qureos Mentor

United States Cold Storage

<div>Software Development Manager

Lead the teams building the next-generation warehouse management platform.

Who We Are

US Cold owns and operates one of the most complex temperature-controlled logistics networks in North America. Every day, our systems coordinate the storage and movement of food at national scale across a network of state-of-the-art distribution centers, including multiple highly automated warehouse facilities.

We continue to advance our core warehouse and logistics platforms. Our current focus is on modular, event-driven, API-first and cloud architectures. We continue to enhance reliability and accelerate engineering productivity by strengthening our SRE and AI practices. This is a large investment in innovation to continue to drive operational excellence at our facilities.

If you want to build durable systems that operate in the physical world at scale, this is that opportunity. 
<div></div>

The Role

 The Software Development Manager will lead multiple teams to modernize our warehouse management system. Your teams will incrementally extract services from a large-scale, production Java monolith into an API-first, event-driven microservice architecture on Azure. You will be an active technical participant: engaging in architecture decisions, conducting code reviews, and ensuring your teams make sound design tradeoffs that balance delivery velocity with long-term maintainability. You will collaborate with architecture, site reliability, QA, and platform teams to drive alignment, contribute to US Cold's technical standards, and own team performance and delivery outcomes. You will serve as a credible technical voice for your teams with senior leadership and across the organization.

What You Will Own
<ul><li> Manage two engineering teams of 3&ndash;6 engineers each, including a new internal team and an existing European-based consulting team</li></ul>
<ul><li> Build and staff the new internal team; define the technical hiring bar and own the full hiring process</li></ul>
<ul><li> Lead and hold accountable the existing offshore consulting team, including managing delivery commitments and vendor relationship</li></ul>
<ul><li> Provide coaching, performance feedback, and career development for the internal team</li></ul>
<ul><li> Establish measurable objectives and key results at the team and individual level</li></ul>
<ul><li> Own roadmap execution and delivery outcomes</li></ul>
<ul><li> Monitor progress, remove delivery blockers, and escalate risks appropriately</li></ul>
<ul><li> Champion standards in architecture, testing, observability, and operability</li></ul>
<ul><li> Communicate risks, tradeoffs, and resource needs clearly to leadership</li></ul>
<ul><li> Drive cross-functional alignment with Architecture, Platform, QA, and Product</li></ul>
<ul><li> Create an environment of accountability, clarity, and continuous improvement</li></ul> 
<div></div>

Technical Environment
<ul>
<li>Legacy Java monolith with Spring and Hibernate backed by Oracle database &ndash; actively being decomposed into microservices</li>
<li>Azure microservices with appropriate databases</li>
<li>Cloud-native, API-first, event-driven architecture</li>
<li>Multi-region high availability for operationally critical systems</li>
<li>Infrastructure as Code using Terraform and Ansible</li>
<li>GitHub Actions for CI/CD</li>
<li>Observability using Dynatrace and Azure Monitor</li></ul> 
<div>
</div>What We Are Looking For
<ul>
<li>10</li>
<li>5+ years of engineering leadership experience including managing multiple teams</li>
<li>Demonstrated record of modernizing monolith applications into microservices</li>
<li>Working knowledge of microservice based architectures to contribute meaningfully to architecture decisions and code reviews</li>
<li>Strong understanding of system design principles including 12-factor app methodology, observability, and performance optimization</li>
<li>Experience with Azure or a similar cloud platform</li>
<li>Ability to communicate technical decisions, delivery risk, and resource tradeoffs clearly to senior leadership</li>
<li>Bachelor&rsquo;s degree in Computer Science, Engineering, or related field. Master&rsquo;s degree preferred</li>
</ul>
Preferred Experience
<ul>
<li>Relational and non-relational database design and tuning</li>
<li>Experience defining and managing OKRs or similar structured goal frameworks</li>
<li>Logistics, warehousing, or supply chain experience</li></ul> 
<div>
</div>Why This Role is Different

In this role you will:
<ul>
<li>Inherit an existing team and build a new team
</li><li>Contribute to architecture and implementation which will define the platform for years to come</li>
<li>Bring operational rigor to distributed agile teams operating in an always-on environment</li>
</ul>
This is not a coordination role.

You are responsible for the quality and reliability of what ships. 
<div></div>

Compensation &amp; Structure
<ul>
<li>Salary Range: $160,000 - $180,000</li>
<li>Bonus Eligible</li>
<li>Location: Hybrid Greater Philadelphia</li>
<li>Travel: Less than 10%</li>
<li>Reports to: Associate Director, Software Development</li></ul> 
<div>
</div>Operational Context 
 
This role is primarily technical and office-based, with occasional interaction in operational environments depending on system needs.

Benefits Include 


If annual hours are attained, these benefits may apply. Medical, Dental, Vision, Prescription, Legal Insurance, Pet Discount, Critical Illness, Accident Insurance, Hospital Indemnity, Long Term Care + Permanent Life Insurance, Identity Theft Protection, Short Term Disability Insurance, Long Term Disability Insurance, Supplemental Disability Insurance, Basic Life Insurance, Accidental Death and Dismemberment Insurance, Supplemental Life Insurance, Supplemental Spouse Life Insurance, Child Life Insurance, Loan Solution, Health Flexible Spending Account, Dependent Flexible Spending Account, Telemedicine, Virtual Primary Care, Prescription Savings Plan, Prescription Specialty Copay Assistance Program, Weight Management Program, Chronic Condition Management, Care Navigator Program, 24/7 Nurse Line, Expert Medical Opinion, Precious Additions Maternity Program, Health Advocacy, Employee Assistance Program, Digital Cognitive Behavioral Therapy, Digital Physical Therapy, Behavioral and Mental Health Platforms, Auto and home discount program, Secure Travel Protection, Discount Programs, 401(k) plan, Education Assistance, Paid Time Off, Referral program &amp; Commuter Benefit (NJ ONLY). 


Physical &amp; Operational Context

May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities. Effective communication, vision, and hearing are essential for safety and productivity. Operate scanners, tablets, radios, phones, computers, and other essential equipment as required. Additional work hours may be requested by management to help manage employee production, projects, and/or special events. Engage in frequent personal interaction and communication. Attend in-person meetings and/or training on a regular basis. Possess strong arithmetic and reading skills. Follow verbal instructions, written instructions, and company policies. Work independently and coordinate with others. Fast-paced environment, managing stress and meeting productivity standards.

Additional Information

Job functions may vary based on the area of operation. This description outlines the most common tasks required for the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential duties. This job description may not encompass all tasks necessary to complete the role.

#INDIT</div>

SOFTWARE DEVELOPMENT MANAGER - MODERNIZATION

<div><div><div>Software Development Manager

Lead distributed engineering teams building systems that operate critical logistics infrastructure.

Who We Are

US Cold owns and operates one of the most complex temperature-controlled logistics networks in North America. Every day, our systems coordinate the storage and movement of food at national scale across a network of state-of-the-art distribution centers, including multiple highly automated warehouse facilities.

We continue to advance our core warehouse and logistics platforms. Our current focus is on modular, event-driven, API-first and cloud architectures. We continue to enhance reliability and accelerate engineering productivity by strengthening our SRE and AI practices. This is a large investment in innovation to continue to drive operational excellence at our facilities.

If you want to build durable systems that operate in the physical world at scale, this is that opportunity. 


The Role

 The Software Development Manager will lead multiple offshore development teams, primarily based in Colombia. You will collaborate closely with architectural, site reliability, quality assurance, and platform teams to ensure strategic alignment and operational effectiveness. Through active participation in design sessions and code reviews, you will ensure your teams build software that aligns with US Cold's standards. You will drive delivery roadmaps, own team performance outcomes, and represent your teams across the organization. 


What You Will Own
<ul>
<li>Lead and develop offshore engineering primarily in Medell&iacute;n and Bogot&aacute;</li>
<li>Establish measurable objectives and key results</li>
<li>Own roadmap execution and delivery outcomes for offshore teams</li>
<li>Monitor progress, remove delivery blockers, and escalate risks appropriately</li>
<li>Ensure sprint commitments align with long-term architectural goals</li>
</ul><ul><li>Champion standards in architecture, testing, observability, and operability</li>
<li>Align offshore teams with U.S.-based architecture and product direction</li>
<li>Serve as the operational bridge between U.S. and offshore teams</li>
<li>Communicate risks, tradeoffs, and resource needs clearly to leadership</li>
<li>Drive cross-functional alignment with Architecture, Platform, QA, and Product</li></ul> 
<div></div>
<div>
</div>Technical Environment
<ul>
<li>Distributed engineering organization across the U.S., Colombia and more</li>
<li>Azure and OCI Multi-Region Infrastructure</li>
<li>Java monoliths and microservices with Spring and Hibernate</li>
<li>Infrastructure as Code using Terraform and Ansible</li>
<li>GitHub Actions and Jenkins for CI/CD</li>
<li>Observability using Dynatrace and Azure Monitor</li></ul> 
<div></div>
<div>
</div>What We Are Looking For
<ul>
<li>10</li>
<li>2+ years of engineering leadership experience</li>
<li>Strong experience with Java including Spring and Hibernate</li>
<li>Demonstrated record of delivering production systems at scale</li>
<li>Strong understanding of system design principles including SOLID, technical debt management, observability, and performance optimization</li>
<li>Experience defining and managing OKRs</li>
<li>Experience implementing Agile and Scrum practices in distributed teams</li>
<li>Ability to communicate technical decisions and delivery risk clearly</li>
<li>Bachelor&rsquo;s degree in Computer Science, Engineering, or related field. Master&rsquo;s degree preferred</li>
</ul>
Preferred Experience
<ul>
<li>Azure or other cloud experience</li>
<li>Relational and non-relational database design and tuning</li>
<li>Logistics, warehousing, or supply chain experience</li></ul> 
<div></div>
<div>
</div>Why This Role is Different

Leading offshore delivery in a mission-critical environment requires:
<ul>
<li>Both technical fluency and operational leadership
</li><li>Strong communication across time zones and cultures</li>
<li>Operational rigor in distributed Agile environments</li>
<li>The ability to translate architecture into consistent execution</li>
</ul>
This is not a coordination role.

You are responsible for the quality and reliability of what ships. 
<div></div>

Compensation &amp; Structure
<ul>
<li>Salary Range: $160,000 - $180,000</li>
<li>Bonus Eligible</li>
<li>Location: Hybrid Greater Philadelphia</li>
<li>Travel: 25&ndash;50%, primarily to Medell&iacute;n and Bogot&aacute;</li>
<li>Reports to: Associate Director, Software Development</li></ul> 
<div></div>
<div>
</div>Operational Context 
 
This role is primarily technical and office-based, with occasional interaction in operational environments depending on system needs.

Benefits Include 


If annual hours are attained, these benefits may apply. Medical, Dental, Vision, Prescription, Legal Insurance, Pet Discount, Critical Illness, Accident Insurance, Hospital Indemnity, Long Term Care + Permanent Life Insurance, Identity Theft Protection, Short Term Disability Insurance, Long Term Disability Insurance, Supplemental Disability Insurance, Basic Life Insurance, Accidental Death and Dismemberment Insurance, Supplemental Life Insurance, Supplemental Spouse Life Insurance, Child Life Insurance, Loan Solution, Health Flexible Spending Account, Dependent Flexible Spending Account, Telemedicine, Virtual Primary Care, Prescription Savings Plan, Prescription Specialty Copay Assistance Program, Weight Management Program, Chronic Condition Management, Care Navigator Program, 24/7 Nurse Line, Expert Medical Opinion, Precious Additions Maternity Program, Health Advocacy, Employee Assistance Program, Digital Cognitive Behavioral Therapy, Digital Physical Therapy, Behavioral and Mental Health Platforms, Auto and home discount program, Secure Travel Protection, Discount Programs, 401(k) plan, Education Assistance, Paid Time Off, Referral program &amp; Commuter Benefit (NJ ONLY). 


Physical &amp; Operational Context

May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities. Effective communication, vision, and hearing are essential for safety and productivity. Operate scanners, tablets, radios, phones, computers, and other essential equipment as required. Additional work hours may be requested by management to help manage employee production, projects, and/or special events. Engage in frequent personal interaction and communication. Attend in-person meetings and/or training on a regular basis. Possess strong arithmetic and reading skills. Follow verbal instructions, written instructions, and company policies. Work independently and coordinate with others. Fast-paced environment, managing stress and meeting productivity standards. 


Additional Information 


Job functions may vary based on the area of operation. This description outlines the most common tasks required for the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential duties. This job description may not encompass all tasks necessary to complete the role. 


#INDIT</div></div></div>

SOFTWARE DEVELOPMENT MANAGER

<div>Site Reliability Engineering Manager

Ensure Reliability of Systems that Move the Nation's Food Supply 


Who We Are

US Cold owns and operates one of the most complex temperature-controlled logistics networks in North America. Every day, our systems coordinate the storage and movement of food at national scale across a network of state-of-the-art distribution centers, including multiple highly automated warehouse facilities.

We continue to advance our core warehouse and logistics platforms. Our current focus is on modular, event-driven, API-first and cloud architectures. We continue to enhance reliability and accelerate engineering productivity by strengthening our SRE and AI practices. This is a large investment in innovation to continue to drive operational excellence at our facilities.

If you want to build durable systems that operate in the physical world at scale, this is that opportunity. 
<div></div>

The Role

The SRE Manager will design and implement the company&rsquo;s SRE framework from the ground up.

You will define what reliability means at US Cold. 
You will establish SLIs and SLOs. 
You will modernize monitoring and incident response. 
You will build the playbook others will follow.

This is both a hands-on technical role and a practice-building leadership position.

You will report to the Director of IT Operations and 
<div></div>

What Own
<ul>
<li>Establish the company&rsquo;s first SRE practice including principles, standards, tooling, and operational processes</li>
<li>Define SLIs, SLOs, and error budgets across SaaS, on-prem, and custom services</li>
<li>Build reliability dashboards and executive-level reporting</li>
<li>Implement and evolve observability across logs, metrics, and distributed tracing</li>
<li>Mature incident response, outage management, and post-incident review processes</li>
<li>Partner with engineering to design resilient systems and reduce operational toil</li>
<li>Strengthen CI/CD reliability using safe deploy strategies such as canary and blue/green patterns</li>
<li>Implement cost visibility and cloud governance in partnership with Finance</li>
<li>Build runbooks, playbooks, and operational standards</li>
<li>Establish on-call structures and escalation clarity</li>
<li>Assist in hiring, mentoring, and developing future SRE team members</li>
</ul>
This is foundational work. The systems and practices you design will shape how engineering operates for years. 
<div></div>

Technical Environment
<ul>
<li>Azure cloud infrastructure</li>
<li>Infrastructure as Code using Bicep, Terraform, or ARM</li>
<li>GitHub Actions for CI/CD orchestration</li>
<li>Safe deployment patterns including gated releases, canary, and blue/green</li>
<li>Observability across logging, metrics, and distributed tracing</li>
<li>Python scripting for automation and reliability tooling</li>
<li>SaaS integrations, on-prem infrastructure, and custom-built services</li></ul> 
<div>
</div>What We&rsquo;re Looking For
<ul>
<li>5&ndash;7+ years in SRE, DevOps, Infrastructure, or Production Engineering</li>
<li>Hands-on ownership of production services</li>
<li>Proven experience implementing SLIs, SLOs, observability, and automation</li>
<li>Leadership in major incident response and post-incident reviews</li>
<li>Deep CI/CD expertise, particularly GitHub Actions</li>
<li>Strong Python scripting for automation and operational tooling</li>
<li>Practical knowledge of cloud cost optimization and FinOps principles</li>
<li>Ability to influence cross-functional teams</li> 
</ul>
Education: 
Bachelor&rsquo;s degree in Computer Science, Engineering, or equivalent experience. 
<div></div>

Why This Role Is Different

This is not an inherited SRE function. 
There is no existing framework to simply maintain.

You will:
<ul>
<li>Define the reliability bar</li>
<li>Build the operating model</li>
<li>Influence architectural decisions</li>
<li>Establish executive-level visibility into system health</li>
<li>Create a culture where reliability is engineered, not reactive</li>
</ul>
This is an opportunity to build something durable inside a company modernizing its core technology platform. 


Compensation &amp; Structure
<ul><li> Salary Range: $160,000 - $190,000</li></ul>
<ul><li> Bonus Eligible</li></ul>
<ul><li> Full-time, exempt</li></ul>
<ul><li> Reports to:</li></ul>
<ul><li> Travel less than 10%</li></ul>
<ul><li> Location : Hybrid Greater Philadelphia</li></ul> 


Operational Context

This role is primarily technical and office-based, with occasional interaction in operational environments depending on system needs.

Benefits Include 


If annual hours are attained, these benefits may apply. Medical, Dental, Vision, Prescription, Legal Insurance, Pet Discount, Critical Illness, Accident Insurance, Hospital Indemnity, Long Term Care + Permanent Life Insurance, Identity Theft Protection, Short Term Disability Insurance, Long Term Disability Insurance, Supplemental Disability Insurance, Basic Life Insurance, Accidental Death and Dismemberment Insurance, Supplemental Life Insurance, Supplemental Spouse Life Insurance, Child Life Insurance, Loan Solution, Health Flexible Spending Account, Dependent Flexible Spending Account, Telemedicine, Virtual Primary Care, Prescription Savings Plan, Prescription Specialty Copay Assistance Program, Weight Management Program, Chronic Condition Management, Care Navigator Program, 24/7 Nurse Line, Expert Medical Opinion, Precious Additions Maternity Program, Health Advocacy, Employee Assistance Program, Digital Cognitive Behavioral Therapy, Digital Physical Therapy, Behavioral and Mental Health Platforms, Auto and home discount program, Secure Travel Protection, Discount Programs, 401(k) plan, Education Assistance, Paid Time Off, Referral program &amp; Commuter Benefit (NJ ONLY). 


Physical &amp; Operational Context

May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities. Effective communication, vision, and hearing are essential for safety and productivity. Operate scanners, tablets, radios, phones, computers, and other essential equipment as required. Additional work hours may be requested by management to help manage employee production, projects, and/or special events. Engage in frequent personal interaction and communication. Attend in-person meetings and/or training on a regular basis. Possess strong arithmetic and reading skills. Follow verbal instructions, written instructions, and company policies. Work independently and coordinate with others. Fast-paced environment, managing stress and meeting productivity standards.

Additional Information

Job functions may vary based on the area of operation. This description outlines the most common tasks required for the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential duties. This job description may not encompass all tasks necessary to complete the role. Collaborate across Software Engineering, Customer Integration Technology, Data Engineering, Infrastructure and Security
<div>
<div><div>#INDIT</div></div></div></div>

SITE RELIABILITY ENGINEERING MANAGER

<div>Software Quality Assurance Senior Manager

Ensure the quality behind the systems that move the food supply.

Who We Are

US Cold owns and operates one of the most complex temperature-controlled logistics networks in North America. Every day, our systems coordinate the storage and movement of food at national scale across a network of state-of-the-art distribution centers, including multiple highly automated warehouse facilities.

We continue to advance our core warehouse and logistics platforms. Our current focus is on modular, event-driven, API-first and cloud architectures. We continue to enhance reliability and accelerate engineering productivity by strengthening our SRE and AI practices. This is a large investment in innovation to continue to drive operational excellence at our facilities.

If you want to build durable systems that operate in the physical world at scale, this is that opportunity. 


The Role

 The Sr Quality Assurance Manager will lead and grow an existing QA team while building a cross-functional quality program spanning software development, data analytics, and customer technology. You will define and implement a modern testing strategy from the ground up &mdash; establishing standardized practices with quality gates across all three domains. Through close partnership with development, data, and customer technology leads, you will ensure every system we ship is validated through automated functional, integration, load, performance, and contract tests. You will own quality outcomes across the organization and drive the transformation of how US Cold Storage thinks about and delivers software quality. 


What You Will Own
<ul>
<li>Build and lead a high-performing QA organization of managers, architects, and automation engineers</li>
<li>Coach teams to treat quality as a shared engineering responsibility</li>
<li>Define and implement a unified quality engineering strategy across development, data engineering, and customer technology teams</li>
<li>Establish automation-first standards that scale with distributed systems</li>
<li>Embed quality gates into CI/CD pipelines across multiple platforms</li>
<li>Ensure test suites are performant, maintainable, and aligned with architecture</li>
<li>Build a metric-driven program tracking coverage, defect escape rates, performance benchmarks, and release quality</li>
<li>Establish OKRs and hold teams accountable to measurable improvements</li>
<li>Communicate risks, tradeoffs, and resource needs clearly to leadership</li></ul> 
<div>
</div>Technical Environment
<ul>
<li>130+ engineers across software, data, and customer technology teams</li>
<li>20+ QA engineers across multiple disciplines</li>
<li>Java monoliths and microservices; Azure data factory and Snowflake; EDI</li>
<li>CI/CD-driven releases</li>
<li>Real-time streaming pipelines sourcing disparate systems</li>
<li>Mission-critical production systems supporting daily operations</li></ul> 
<div>
</div>What We Are Looking For
<ul>
<li>10+ years of automated software quality assurance experience</li>
<li>5+ years of QA management experience</li>
<li>Demonstrated success building metric-driven QA programs with measurable improvements in reliability and release quality</li>
<li>Strong understanding of test pyramids spanning unit, integration, contract, and end-to-end testing</li>
<li>Experience embedding quality gates into CI/CD pipelines</li>
<li>Experience building automated test systems for distributed APIs, EDI integrations, event-driven architectures, and data pipelines</li>
<li>Experience building and leading QA teams across multiple disciplines and skill levels</li>
<li>Ability to communicate technical tradeoffs, quality risks, and program outcomes to audiences ranging from engineers to executives</li>
<li>Ability to represent your team's work, priorities, and resource needs across the organization</li>
<li>Bachelor&rsquo;s degree in Computer Science, Engineering, or related field</li>
</ul>
Preferred Experience
<ul>
<li>QA automation platforms such as QA Wolf, Tricentis, LambdaTest or Equivalent.</li>
<li>Testing ETL/ELT and streaming data transformations</li>
<li>EDI validation and trading partner compliance testing</li>
<li>Azure or Snowflake cloud delivery environments</li>
<li>Logistics, warehousing, or supply chain systems</li></ul> 
<div>
</div>Why This Role is Different

In this role you will:
<ul><li> Build and lead a dedicated QA organization while influencing quality across teams you don't directly own</li></ul>
<ul><li> Define what quality means across distributed microservices, B2B/EDI integrations, and real-time streaming data &mdash; then build the program to prove it</li></ul>
<ul><li> Shape architecture through quality standards, not just validate what others build</li></ul>
<ul><li> Own quality in mission-critical systems where reliability, data integrity, performance, and operational resilience are non-negotiable</li></ul>

This role is for someone who believes quality must be engineered in &mdash; and wants to build a durable quality program inside a technology organization that operates critical infrastructure. 
<div></div>

Compensation &amp; Structure
<ul><li> Salary Range: $160,000 - $190,000</li></ul>
<ul><li> Bonus Eligible</li></ul>
<ul><li> Location: Hybrid Greater Philadelphia</li></ul>
<ul><li> Travel: less than 10%</li></ul>
<ul><li> Reports to: Associate Director, Software Development</li></ul> 
<div></div>

Operational Context 
 
This role is primarily technical and office-based, with occasional interaction in operational environments depending on system needs.

Benefits Include 


If annual hours are attained, these benefits may apply. Medical, Dental, Vision, Prescription, Legal Insurance, Pet Discount, Critical Illness, Accident Insurance, Hospital Indemnity, Long Term Care + Permanent Life Insurance, Identity Theft Protection, Short Term Disability Insurance, Long Term Disability Insurance, Supplemental Disability Insurance, Basic Life Insurance, Accidental Death and Dismemberment Insurance, Supplemental Life Insurance, Supplemental Spouse Life Insurance, Child Life Insurance, Loan Solution, Health Flexible Spending Account, Dependent Flexible Spending Account, Telemedicine, Virtual Primary Care, Prescription Savings Plan, Prescription Specialty Copay Assistance Program, Weight Management Program, Chronic Condition Management, Care Navigator Program, 24/7 Nurse Line, Expert Medical Opinion, Precious Additions Maternity Program, Health Advocacy, Employee Assistance Program, Digital Cognitive Behavioral Therapy, Digital Physical Therapy, Behavioral and Mental Health Platforms, Auto and home discount program, Secure Travel Protection, Discount Programs, 401(k) plan, Education Assistance, Paid Time Off, Referral program &amp; Commuter Benefit (NJ ONLY). 


Physical &amp; Operational Context

May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities. Effective communication, vision, and hearing are essential for safety and productivity. Operate scanners, tablets, radios, phones, computers, and other essential equipment as required. Additional work hours may be requested by management to help manage employee production, projects, and/or special events. Engage in frequent personal interaction and communication. Attend in-person meetings and/or training on a regular basis. Possess strong arithmetic and reading skills. Follow verbal instructions, written instructions, and company policies. Work independently and coordinate with others. Fast-paced environment, managing stress and meeting productivity standards. 


Additional Information

Job functions may vary based on the area of operation. This description outlines the most common tasks required for the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential duties. This job description may not encompass all tasks necessary to complete the ro<div><div> 
<div>
#INDIT</div></div></div></div>

SENIOR MANAGER QUALITY ASSURANCE AUTOMATION

<div>Who We Are: USCS is driven to advance, innovate and serve companies seeking the best service, facilities, and logistics in the cold chain. We are employee focused, an equal employment opportunity employer and would love to have you join our team. 

The Job Details: Working closely with Supervisors, Customer Service, Transportation Department, Warehouse Staff and the local USCS management team. The Scheduler is responsible for ensuring that all customer inbound and outbound loads are set up for delivery or pickup. Gather and maintain all data and records relative to scheduling. This individual will consistently contribute to USCS&rsquo;s key performance areas, including sales, customer satisfaction, cost controls, productivity, accuracy, safety, and sanitation, while maintaining a positive work environment. 

<ul>
<li>Assist in meeting scheduling demands while building good customer relationships and ensuring that all requests are responded to in the highest professional manner.</li>
<li>Set up all customer pickups and deliveries in our WMS/Phenix (if applicable), including our customer account specific transportation driven systems if required. (i.e. BluJay, OTM, etc.)</li>
<li>Utilizes IAS tool as able to assist with scheduling.</li>
<li>Respond to all customer and carrier calls and emails that are received in the highest professional manner.</li>
<li>Distribute documentation to appropriate party.</li>
<li>Maintain facilities pickup and delivery schedule.</li>
<li>Ensure the accuracy of all scheduling documents.</li>
<li>Assist Superintendent and Operations Manager with any requests or projects as assigned.</li>
</ul>
The Job Specifics:
<ul><li> Location, Department and Work Hours: Warehouse, Site Specific</li></ul>
<ul><li> Reports To: CAS Supervisor</li></ul>
<ul><li> Travel Amount: 5%
</li></ul><ul><li> Job Type, EEO, and Job Code: Full-Time, Non-Exempt JOB CODE C2-10</li></ul> 


What We Are Looking For: 
Education
<ul><li> High School Degree or equivalent</li></ul>

Experience
<ul><li> 1 to 3 years preferred.</li></ul>
<ul><li> Excellent communication skills, written and oral.
</li></ul><ul><li> PC, leadership and planning skills helpful.</li></ul>
<ul><li> Experience in AS400, SAP, Word, Excel and PowerPoint preferred.</li></ul>
<ul><li> Experience with warehouse paperwork preferred.</li></ul>

Other Abilities You Will Need to Have: The physical demands described below are representative of those required of an individual performing the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
<ul><li> Good arithmetic, reading, and typing skills
</li></ul><ul><li> Sit and/or stand for extended periods of time</li></ul>
<ul><li> Be able to see, speak and hear
</li></ul><ul><li> Ability to work overtime as needed</li></ul>
<ul><li> May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities.
</li></ul><ul><li> Understand and follow verbal instruction, written instruction and company policies.
</li></ul><ul><li> A starter that can work independently and coordinate with others
</li></ul><ul><li> Follow safety procedures at all times.</li></ul>
<ul><li> Ability to manage stress and productivity guidelines</li></ul>

 The Standard Details:
<ul><li> Always maintain a professional manner in appearance and communications.</li></ul>
<ul><li> Participate in staff and/or customer meetings if required.</li></ul>
<ul><li> Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality systems.
</li></ul><ul><li> Identify and record any issues relating to product, processes and/or quality.</li></ul>
<ul><li> Initiate, recommend, or provide solutions through appropriate channels.</li></ul>
<ul><li> Verify the implementation of solutions.</li></ul>
<ul><li> Follow posted security procedures at all times while in the building.</li></ul>
<ul><li> Participate in Safety and Educational Training.</li></ul>

What&rsquo;s In It For You:
A great company with great people. Full-time employees not under contract are offered: 401K and Educational Assistance after 1 year, If elected Blue Cross Blue Shield and after 90 days of service, Company Life Insurance, and a bunch of other great perks.
Things We Need To Mention:
<ul><li> The above job description may not include all tasks necessary to complete the job.
</li></ul><ul><li> Job functions may vary based on area of operation. The job description is a listing of the most common tasks the associate will be required to perform in that job area.
</li></ul><ul><li> Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.</li></ul> 


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SCHEDULER