Qureos Mentor

Universal Orlando Resort

<div><p><b>***Please note this is NOT a remote position. Sales/Service Counselors are required to work on-site at the Universal Orlando Guest Contact Center.***</b></p>
<h3 class="jobSectionHeader"><b>
SALES COUNSELOR</b></h3>
<h3 class="jobSectionHeader"><b>JOB SUMMARY:</b></h3>
<p>
Sales Counselor is responsible for providing outstanding customer service for all UO guests by working in a high paced phone environment, handling sales and guest service; including processing orders for Universal Orlando&rsquo;s products and services which include Annual Passes, Tickets, Vacations and online support. This position fields incoming live calls to address a variety of needs including, but not limited to, customer service, sales, basic troubleshooting and general product information for all Universal Orlando products and services.</p>
<h3 class="jobSectionHeader"><b>
MAJOR RESPONSIBILITIES:</b></h3>
<ul><li>Meet monthly assigned sales goals including but not limited to: Conversion, Average Order Value (AOV), Length of Stay (LOS) and Multi-Park Ticket Sales.</li>
<li>Meet monthly Quality standards, as outlined by GCC Quality program.</li>
<li>Support and deliver a World Class destination experience by offering additional enhancements to every guest.</li>
<li>Meet monthly productivity metrics such as: Aux 9, Adherence, AHT, Attendance, Order Entry Errors and others as defined by the company.</li>
<li>Understand and actively participate in Environmental, Health &amp; Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.</li>
<li>Perform other duties as assigned.</li>
</ul><h3 class="jobSectionHeader"><b>EDUCATION:</b></h3>
<ul><li>High school degree is required.</li>
<li>Associate&rsquo;s degree is preferred.</li>
</ul><h3 class="jobSectionHeader"><b>EXPERIENCE:</b></h3>
<ul><li>Minimum of two or more years working in an inbound Omni Channel Contact Center with a Travel or Sales related background.</li>
<li>Will also consider candidates with successful face to face sales or back of house hospitality industry experience.</li>
</ul><h3 class="jobSectionHeader"><b>SERVICE COUNSELOR</b></h3>
<h3 class="jobSectionHeader"><b>JOB SUMMARY:</b></h3>
<p>
Service Counselor is responsible for providing outstanding customer service for all UO guests and client groups by working in a high paced Omni Channel support environment, handling guest service inquiries; including processing orders for Universal Orlando&rsquo;s products and services which include: Annual Pass Renewals, Flex Pay, Dining, E-mail, and Amazon. This position fields incoming live calls and email correspondences to address a variety of guest needs, including but not limited to: customer service, limited sales, basic troubleshooting and general product awareness and education for all Universal Orlando products and services.</p>
<h3 class="jobSectionHeader"><b>
MAJOR RESPONSIBILITIES:</b></h3>
<ul><li>Handle all inquiries regarding Flex Pay Annual Pass Accounts, Annual Pass Renewals, Dining and general Universal Resort information.</li>
<li>Educate guests on features and benefits of various tiers of annual pass products.</li>
<li>Handle assisting both external and internal guests with creating/modifying dining reservations for all UOR full-service restaurant venues via Zomato and OpenTable booking systems.</li>
<li>Assist guests with Print@Home ticket errors and resend requests for all supported Universal Theme Parks and Resorts.</li>
<li>Provide general information via inbound or electronic channels.</li>
<li>Meet and maintain monthly performance metrics as defined by the company.</li>
<li>Maintain high quality standards including professionalism, product knowledge, policy and procedure.</li>
<li>Team Members will be required to be multi-skilled and will be cross-utilized within all channels within the Guest Contact Center based on service needs. This includes all inbound and written forms of communications supporting the internal/external client groups and stakeholders across Universal Orlando including, but not limited to, Annual Pass Brand Ops, Guest Services, Entrance Ops, Amazon, Universal Parks &amp; Resorts Vacations, USH, E-Commerce, and E-mail.</li>
<li>Meet and maintain daily/monthly productivity metrics as defined by the company for Aux 9 (Personal Aux), Adherence, Attendance, Invalid Calls to GSS, Others as defined by the company.</li>
<li>Understand and actively participate in Environmental, Health &amp; Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.</li>
<li>Perform other duties as assigned.</li>
</ul><h3 class="jobSectionHeader"><b>EDUCATION:</b></h3>
<p>
High school degree or GED is preferred.</p>
<h3 class="jobSectionHeader"><b>
EXPERIENCE:</b></h3>
<ul><li>2+ years call center experience preferred;</li>
<li>or equivalent combination of education and experience.</li>
<li>Working knowledge of the Internet and Microsoft Office is required.</li>
</ul><h3 class="jobSectionHeader"><b>ADDITIONAL INFORMATION:</b></h3>
<ul><li>Successful candidates will work with multiple clients per day in a regimented and highly structured work environment.</li>
<li>PC skills must be above standard to be successful in this role. Candidates must be comfortable working within multiple operating systems simultaneously within several different system windows.</li>
<li>Semi-routine and highly structured with constant operational changes; majority of work covered by established policies and procedures however decision-making skills are required to ensure both a positive guest experience and the company and its assets are represented according to company standards.</li>
<li>Exchange of information, which occasionally requires tact and/or diplomacy with both internal and external customers.</li>
</ul>
<p>Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.</p>
<p>
Universal Orlando Resort. <b>.</b></p>
<p>
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM &amp; &copy; 2026 Universal Studios.</p></div>

Inbound Call Center Opportunities (Sales/Service Counselor)

<div><h3 class="jobSectionHeader"><b>JOB SUMMARY:</b></h3>
<p>
Supervises the operations, maintenance, monitoring, scheduling, installation and improvements of resort wide life safety, security control, environmental building management and utilities related systems, infrastructure associated equipment and components to include: Electrical, Heating, Ventilation, Air Conditioning, Mechanical, Plumbing, Electronic Control and Energy Management. Formulates, implements, tracks and validates energy conservation initiatives to reduce consumption of site wide Utility commodities. Oversees Utility services, meter readings, billings and payments.</p>
<h3 class="jobSectionHeader"><b>
MAJOR RESPONSIBILITIES:</b></h3>
<ul><li>Develops and communicates resort wide MEP maintenance &amp; utilities annual budgets for utility departments. Supervises all Electrical, HVAC, Mechanical, Plumbing, Electronic Control and Fire Alarm work such as routine, quick calls, preventative &amp; predictive maintenance, discretionary and emergency repairs.</li>
<li>Coaches and counsels all utility trade technicians. Develops, reviews and delivers employee performance evaluations as well as personnel development plans.</li>
<li>Supervises routine utilities maintenance, PM schedules, and operations. Ensures all emergency work and repairs are being performed. Ensures safety related items are completed as soon as possible. Coordinates activities with other Utilities Supervisors.</li>
<li>Establishes, implements and monitors site wide energy conservation goals and initiatives. Strives to reduce utility costs as they relate to Electrical, HVAC, Mechanical, Plumbing and Environmental equipment and operations. Ensures inspections and adjustments are performed on all utility controls to achieve maximum equipment efficiency and reduces variable operational costs as they apply to monthly billing cycles.</li>
<li>Communicates with utilities and government agencies to secure reliable service, cost effective rates, and meet or exceed all applicable regulatory responsibilities.</li>
<li>Assists and coordinates, as requested through work orders, with ride &amp; show and facility maintenance on all utilities / M.E.P. issues to ensure ride / venue readiness, reliability and maximum operational availability.</li>
<li>Understands and actively participates in Environmental, Health &amp; Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.</li>
<li>Performs other duties as assigned.</li>
</ul><h3 class="jobSectionHeader"><b>EDUCATION:</b></h3>
<ul><li>High school degree or GED. (Required)</li>
<li>Associate&rsquo;s degree (AA) or equivalent from two-year college or technical school. (Preferred)</li>
</ul><h3 class="jobSectionHeader"><b>EXPERIENCE:</b></h3>
<ul><li>3-5 Years: Supervisory experience required in conjunction with 5-7 Years: (Required) Combination of operation and maintenance of Industrial / Commercial Utilities systems &amp; components and associated auxiliary equipment</li>
<li>Or equivalent combination of education and experience.</li>
</ul><h3 class="jobSectionHeader"><b>CERTIFICATIONS, LICENSES, REGISTRATIONS:</b></h3>
<ul><li>(Required): Licensed as one or more of the following: Journeyman Electrical, Journeyman Plumber, HVAC License A or B and Universal Refrigerant Handling EPA Certification</li>
<li>(Preferred): Contractor license as one or more of the following: Electrical, HVAC, Plumbing</li>
<li>(Preferred): Government or military Utility trade designation or certification</li>
</ul>
<p>Your talent, skills and experience will be rewarded with a competitive compensation package.</p>
<p>
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.</p>
<p>
Universal Orlando Resort. <b>.</b></p>
<p>
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM &amp; &copy; 2026 Universal Studios.</p></div>

Supervisor, Utilities – HVAC – Universal Epic Universe

<div>
 <strong>
  JOB SUMMARY:
  <br/>
  <br/>
 </strong>
 Provides support to Hiring Managers by partnering, interviewing, assessing candidates, coordinating and supporting second interviews and interacting/assisting Hiring Managers to make sound hiring decisions for hotel and park frontline roles up to and possibly including operational leadership positions. This includes sourcing, recruiting, screening, interviewing, recommending finalists, making job offers to both internal and external candidates, and supporting the onboarding process.
 <br/>
 <br/>
 <strong>
  High Volume Recruiting Experience in a hospitality setting highly desired. Experienced in front-line/hourly employees.
  <br/>
  <br/>
 </strong>
 <strong>
  JOB RESPONSIBILITIES:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Determines applicant qualifications by reviewing applications and interviewing Hourly and Exempt applicants face-to-face, via phone screen or virtual interview; analyzing responses and comparing qualifications to job requirements (which includes up-to-date knowledge of the skills and abilities required for each role). Makes hiring decisions for roles not requiring management interviews by extending job offers or communicating no interest to the candidate. Identifies candidates for alternate roles, when applicable. Schedules candidate interviews for positions requiring Management second interviews.
  </li>
  <li>
   Partners and collaborates with Operational Leadership to identify staffing needs for hotel and park frontline roles up to and possibly including operational leadership roles with a focus on key competencies, backgrounds, education and skills required. Plans, organizes and coordinates the second interview process with hiring managers when applicable. Coaches management on interviews and assists with making solid hiring decisions.
  </li>
  <li>
   Processes candidate offers, schedules orientations, and utilizes necessary resources to assess and complete tasks related to Work Authorization, I-9 documentation, references, background checks and new hire onboarding. Retains and secures documentation as applicable to support eVerify, Child Labor Law requirements and compliance with all mandatory requirements. Maintains confidentiality and documentation in accordance with retention policies. Ensures data has been entered correctly and makes corrections as applicable.
  </li>
  <li>
   Represents Universal Kids Resort at both on-property and off-site job fairs, expos, and community events. Completes preparation and follow-up duties for events and actively participates in the event by promoting available job opportunities and information.
  </li>
  <li>
   Understand and actively participate in Environmental, Health &amp; Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
  </li>
  <li>
   Perform other duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  SUPERVISORY RESPONSIBILITY:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Individual Contributor
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  ADDITIONAL INFORMATION:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Role will occasionally include travel to off-site job fairs and hiring events. Travel may involve using a personal or company vehicle.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must have the ability to handle complex multiple tasks and projects simultaneously.
  </li>
  <li>
   Must have excellent guest relations, written communication and verbal communication skills.
  </li>
  <li>
   Ability to maintain a high level of confidentiality.
  </li>
  <li>
   Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  </li>
  <li>
   Consistent attendance is a job requirement.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  EDUCATION:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelors&rsquo; degree in Human Resources, Psychology, Business, or Communications preferred.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  EXPERIENCE:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2+ years in Human Resources and/or Talent Acquisition experience required; or equivalent combination of education and experience.
  </li>
  <li>
   Experience with high-volume recruiting in hospitality preferred.
   <br/>
   <br/>
  </li>
 </ul>
 Your talent, skills and experience will be rewarded with a competitive compensation package.
 <br/>
 <br/>
 Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Kids Resort via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Kids Resort HR/Recruitment will be deemed the sole property of Universal Kids Resort. No fee will be paid in the event the candidate is hired by Universal Kids Resort as a result of the referral or through other means.
 <br/>
 <br/>
 Universal Kids Resort.
 <strong>
  Here you can.
  <br/>
  <br/>
 </strong>
 Universal Kids Resort is an equal opportunity employer. Universal elements and all related indicia TM &amp; &copy; 2025 Universal Studios. All rights reserved. EOE.
</div>


Recruiter - Universal Kids Resort (Operations - High Volume)

<div><h3 class="jobSectionHeader"><b>Universal Destinations &amp; Experiences Internship Program:
</b></h3><ul><li><b>Applications Close: </b>March 13th, 2026, at 11:55PM ET. Submit your application as soon as possible &ndash; don&rsquo;t delay!</li>
<li><b>Fall 2026 Program Dates:</b> Approximately September 2026 &ndash; December 2026</li>
</ul>
<h3 class="jobSectionHeader"><br>
<b>JOB SUMMARY</b><b>:</b></h3>
<p>
The feature writer on the Discover Universal Blog team will play a role in contributing to the overall editorial strategy and execution of high quality and rich storytelling with a focus on articles that build our brand. They&rsquo;ll help establish and sustain our brand tone in a way that connects emotionally with our customers and assist in executing a guest-first editorial content strategy. This experience will help the intern hone their writing, interviewing, and editing skills, while polishing their ability to recognize stories with high potential for provocative, compelling storytelling.</p>
<h3 class="jobSectionHeader"><b>
MAJOR RESPONSIBILITIES:</b></h3>
<ul><li>Understands and actively participates in Environmental, Health &amp; Safety responsibilities by following established UO policy, procedures, training, and Team Member involvement activities.</li>
<li>Develops, writes and edits news/evergreen content, planning series, destination guides, guest stories, etc.</li>
<li>Participates in editorial brainstorms and weekly editorial meeting.</li>
<li>Assists with the management of the Discover Universal Blog as a digital platform &mdash; uploads content, resizes images, and ensures updates are made on content homepage.</li>
<li>Works with Senior Editor on SEO initiatives and best practices.</li>
<li>Understands and actively participates in Environmental, Health &amp; Safety responsibilities by following established UO policy, procedures, training, and Team Member involvement activities.</li>
<li>Performs other duties as assigned.</li>
</ul>
<ul><li>This position requires a portfolio of work examples &ndash; if available, include a web address with your resume.</li></ul>
<h3 class="jobSectionHeader"><b>
MINIMUM QUALIFICATIONS:</b></h3>
<ul><li>In pursuit of an Associate, Bachelor or Graduate degree at an Accredited Institution with current class standing of Sophomore or above.</li>
<li>Minimum cumulative 2.8 GPA is required.</li>
<li>A transcript is required upon application.</li>
</ul><h3 class="jobSectionHeader"><b>PREFERRED SKILLS &amp; KNOWLEDGE:
</b></h3><ul><li>Preferred majors include: Journalism, Communications, Public Relations, or similar.</li>
</ul>
<p><b>Please note the following:</b></p>
<ul>
<li>This internship will be an in-person experience, based in our Orlando offices.</li>
<li>Interns must be currently pursuing a degree at an accredited university, and must have a graduation date later than December 2026.</li>
<li>Universal Orlando does not provide housing. Interns are responsible for their own housing and transportation.</li>
<li>All of our internships are paid, and you may also qualify for housing financial assistance if applicable. The Recruiter will provide specific eligibility details.</li></ul><br>
<p><br>
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.</p>
<p>
Universal Orlando Resort. <b>.</b></p><br>
<p>
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM &amp; &copy; 2026 Universal Studios.</p></div>

Internship – Editorial Writing, Discover Universal Blog (Fall 2026)*

<div><h3 class="jobSectionHeader"><b>Universal Destinations &amp; Experiences Internship Program:
</b></h3><ul><li><b>Applications Close: </b>March 13th, 2026, at 11:55PM ET. Submit your application as soon as possible &ndash; don&rsquo;t delay!</li>
<li><b>Fall 2026 Program Dates:</b> Approximately September 2026 &ndash; December 2026</li>
</ul>
<h3 class="jobSectionHeader"><br>
<b>JOB SUMMARY</b><b>:</b></h3>
<p>
The Digital Asset Librarian Intern will learn about the asset lifecycle and to help manage the post-production process. The intern will have hands on experience applying proper metadata and keywords to assets for searchability within the Digital Asset Management (DAM) system. The intern will communicate with end users for library search services, new user set ups and general help tickets. This internship is a good fit for a student who is looking to learn more about production, data management, and digital asset management.</p>
<h3 class="jobSectionHeader"><b>
MAJOR RESPONSIBILITIES:</b></h3>
<ul><li>Assisting in managing the asset lifecycle from upload to sunset.</li>
<li>Applying proper keywords and metadata to digital assets</li>
<li>Maintaining the organization of Universal&rsquo;s digital asset management system.</li>
<li>Providing library search services to our system users.</li>
<li>Understands and actively participates in Environmental, Health &amp; Safety responsibilities by following established UO policy, procedures, training, and Team Member involvement activities.</li>
<li>Performs other duties as assigned.</li>
</ul><h3 class="jobSectionHeader"><b>MINIMUM QUALIFICATIONS:</b></h3>
<ul><li>In pursuit of an Associate, Bachelor or Graduate degree at an Accredited Institution with current class standing of Junior or above.</li>
<li>Minimum cumulative 2.8 GPA is required.</li>
<li>A transcript is required upon application.</li>
<li>Preferred majors include: Film, Video Production, Photo Production, Graphic Design, Library and Information Services, or similar.</li>
</ul><h3 class="jobSectionHeader"><b>PREFERRED SKILLS &amp; KNOWLEDGE:
</b></h3><ul><li>Experience with Adobe Creative Cloud.</li>
<li>Knowledge of Photo, Video, or Design workflows preferred.</li>
<li>Experience in Photo and/or Video production, including editing, post-production, and digital marketing.</li>
</ul>
<p><b>Please note the following:</b></p>
<ul>
<li>This internship will be an in-person experience, based in our Orlando offices.</li>
<li>Interns must be currently pursuing a degree at an accredited university, and must have a graduation date later than December 2026.</li>
<li>Universal Orlando does not provide housing. Interns are responsible for their own housing and transportation.</li>
<li>All of our internships are paid, and you may also qualify for housing financial assistance if applicable. The Recruiter will provide specific eligibility details.</li></ul><br>
<p><br>
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.</p>
<p>
Universal Orlando Resort. <b>.</b></p><br>
<p>
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM &amp; &copy; 2026 Universal Studios.</p></div>

Internship – Digital Asset Librarian, Global Marketing Platform (Fall 2026)

<div><h3 class="jobSectionHeader"><b>Universal Destinations &amp; Experiences Internship Program:
</b></h3><ul><li><b>Applications Close: </b>March 13th, 2026, at 11:55PM ET. Submit your application as soon as possible &ndash; don&rsquo;t delay!</li>
<li><b>Fall 2026 Program Dates:</b> Approximately September 2026 &ndash; December 2026</li>
</ul>
<h3 class="jobSectionHeader"><br>
<b>JOB SUMMARY</b><b>:</b></h3>
<p>
The Social Media Intern plays a major role in growing Universal Epic Universe&rsquo;s presence in the social media space. In this role, you will act as a content creator by developing and editing compelling content across various owned social channels for Universal Orlando Resort. Responsibilities include planning, capturing and curating best-in-class videos, photography and written content in addition to monitoring and identifying industry trends to optimize content. You&rsquo;ll also collaborate with internal creative partners and strategy teams to deliver social-first content that speaks to our passionate theme park audience.</p>
<ul>
<li>Generates engaging and compelling content for various social media platforms, including but not limited to Facebook, X (formerly Twitter), Instagram, and TikTok.</li>
<li>Participates in social content and/or other projects as talent.</li>
<li>Produces and edits photography and/or videography using editing software such as Adobe Lightroom, Premiere Pro, and Photoshop.</li>
<li>Develops visually appealing graphics to enhance social media posts.</li>
<li>Supports day-to-day social content brainstorms, channel management, and publishing across Universal Orlando Resort&rsquo;s owned social channels (Facebook, Instagram, X, TikTok, Pinterest etc.).</li>
<li>Assists with social media campaigns and projects, including but not limited to managing projects within Adobe Workfront, meeting and communicating with internal partners, and fulfilling partner requests.</li>
<li>Monitors social media channels for industry trends and competitor activities to optimize content.</li>
<li>Works closely with social leads, marketing, communications, and internal creative teams to ensure consistent messaging and branding across all channels.</li>
<li>Engages with guests via social media monitoring tools by responding to comments, messages and mentions while building brand advocacy with our passionate theme park community.</li>
<li>Assists with influencer campaign strategy and outreach across owned channels.</li>
<li>Understands and actively participates in Environmental, Health &amp; Safety responsibilities by following established UO policy, procedures, training, and Team Member involvement activities.</li>
<li>Performs other duties as assigned.</li>
</ul>
<h3 class="jobSectionHeader"><br>
<b>MINIMUM QUALIFICATIONS:</b></h3>
<ul><li>In pursuit of an Associate, Bachelor or Graduate degree at an Accredited Institution with current class standing of Sophomore or above.</li>
<li>Minimum cumulative 2.8 GPA is required.</li>
<li>A transcript is required upon application.</li>
</ul><h3 class="jobSectionHeader"><b>PREFERRED SKILLS &amp; KNOWLEDGE:
</b></h3><ul><li>Preferred majors include: Advertising &amp; Public Relations, Marketing, Business Administration, Digital Media, or similar.</li>
<li>Preferred experience in content creation, preferably within the travel, theme park, and hospitality industries.</li>
<li>Proficiency in content creation tools (e.g., Adobe Creative Suite and Canva).</li>
<li>Experience managing multiple projects and deadlines.</li>
</ul>
<p><b>Please note the following:</b></p>
<ul>
<li>This internship will be an in-person experience, based in our Orlando offices.</li>
<li>Interns must be currently pursuing a degree at an accredited university, and must have a graduation date later than December 2026.</li>
<li>Universal Orlando does not provide housing. Interns are responsible for their own housing and transportation.</li>
<li>All of our internships are paid, and you may also qualify for housing financial assistance if applicable. The Recruiter will provide specific eligibility details.</li></ul><br>
<p><br>
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.</p>
<p>
Universal Orlando Resort. <b>.</b></p><b>
</b>
<p>Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM &amp; &copy; 2026 Universal Studios.</p></div>

Internship – Social Media Content Creation- Universal Epic Universe (Fall 2026)

<div>
 <strong>
  <strong>
   Universal Destinations &amp; Experiences Internship Program:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Applications Close: March 13 th , 2026, at 11:55PM ET. Submit your application as soon as possible &ndash; don&rsquo;t delay!
  </li>
  <li>
   Fall 2026 Program Dates: Approximately September 2026 &ndash; December 2026
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   JOB SUMMARY
  </strong>
  :
  <br/>
  <br/>
 </strong>
 The Producer Intern will gain comprehensive, hands on experience supporting the full spectrum of creative production within the MarComm Creative Production team. They will have the opportunity to work in a fully-enclosed production agency, which will give them access to shadow Content Creators, Editors, Art Directors, and the various positions that are needed to pull off our large scope of work. Under the mentorship of experienced producers, the intern will learn how to support pre production, production, and post production workflows while contributing to active projects and campaigns.
 <br/>
 <br/>
 This internship is designed to prepare a student for a long term career in production. Through real world training, the intern will develop skills in planning shoots, building schedules and budgets, coordinating with internal partners, assisting on set, managing creative assets, and supporting post production processes.
 <br/>
 <br/>
 By the end of the internship, the goal is for the intern to gain the confidence, knowledge, and practical abilities necessary to step into roles such as Production Coordinator or Associate Producer upon graduation.
 <br/>
 <br/>
 <strong>
  <strong>
   MAJOR RESPONSIBILITIES:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Assist in creating and distributing call sheets and pre-production communications.
  </li>
  <li>
   Support producers in building budgets and production schedules.
  </li>
  <li>
   Help coordinate and organize location scouts with internal partners.
  </li>
  <li>
   Serve as a production assistant on shoot days.
  </li>
  <li>
   Take stock of props, backgrounds, and creative inventory.
  </li>
  <li>
   Scan, organize, and catalog releases.
  </li>
  <li>
   Assist with Food &amp; Beverage post-production photography workflow.
  </li>
  <li>
   Collaborate with producers and cross-functional teams.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   MINIMUM QUALIFICATIONS:
  </strong>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   In pursuit of an Associate, Bachelor or Graduate degree at an Accredited Institution with current class standing of Sophomore or above.
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   Minimum cumulative 2.8 GPA is required.
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   A transcript is required upon application.
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  <strong>
   PREFERRED SKILLS &amp; KNOWLEDGE:
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   Preferred majors include Media Production, Film &amp; Media Studies, Digital Media, Mass Communication, Communication, Marketing, Journalism, or related.
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   Coursework in Media Production, Film, Communication, Digital Media, Marketing, or related fields.
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   Interest in creative production and storytelling.
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   Basic knowledge of production workflows.
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   Strong organization and communication skills.
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   Familiarity with Adobe Creative Cloud is a plus.
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  Please note the following:
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   This internship will be an in-person experience, based in our Orlando offices.
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   Interns must be currently pursuing a degree at an accredited university, and must have a graduation date later than December 2026.
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   Universal Orlando does not provide housing. Interns are responsible for their own housing and transportation.
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   All of our internships are paid, and you may also qualify for housing financial assistance if applicable. The Recruiter will provide specific eligibility details.
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 Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
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 Universal Orlando Resort.
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  Here you can.
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 Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM &amp; &copy; 2026 Universal Studios. All rights reserved.
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Internship – Producer Intern, Popcorn Creative (Fall 2026)

Join Universal Orlando Resort and explore 19   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.