Qureos Mentor

Universal Orlando Resort

<div><h3 class="jobSectionHeader"><b>JOB SUMMARY:</b></h3>
<p>
The Assistant Director, Revenue Operations Technology leads the Revenue Operations Technology team and is responsible for overall operation, maintenance, and support of key revenue systems for UDX. This role is responsible for the implementation, support and upgrade of critical business applications and system availability. Working with key leadership, this role ensures all systems are monitored and fully operational to support the growth of Universal Destination and Experiences. This role requires extensive technical expertise in point-of-sale systems and processes.</p>
<h3 class="jobSectionHeader"><b>
MAJOR RESPONSIBILITIES:</b></h3>
<p>
Strategy, Planning, Partnership</p>
<ul>
<li>Facilitate the implementation and support of Point of Sales systems for merchandise and Food &amp; Beverage revenue operations teams.</li>
<li>Proactively identify and propose business process and/or system enhancements.</li>
<li>Identify gaps or issues and provide work around solutions when necessary.</li>
<li>Collaborate with business &amp; technology groups, third party partners to develop &amp; co-create cutting edge technology solutions</li>
<li>Implement and support innovative technology capabilities</li>
<li>Generate &amp; manage short term/long term execution plans</li>
<li>Develop scalable system architecture to enable business flexibility and growth</li>
<li>Deliver high-quality, scalable, and maintainable software for a variety of applications &amp; channel solutions; contribute technically to projects</li>
<li>Key contributor to annual strategic planning process for assessment of critical resources and financial estimation in support of advancing the organization vision &amp; mission.</li>
</ul>
<p>Delivery &amp; Execution, Support</p>
<ul>
<li>Manage implementation of large complex IT systems, ensure high quality, performance, and compliance with the information security standards</li>
<li>Build &amp; lead a high performing team of technologists to achieve operational excellence to achieve and exceed goals and objectives.</li>
</ul>
<p>Cross-Team Collaboration, Team Culture, Staff Development</p>
<ul>
<li>Lead and mentor direct reports/team members in day-to day management and administration of UDX digital transformation.</li>
<li>Provides clear executive decision-making and priority management; coaches and builds confidence in staff to make good business decisions using technology &amp; analytical thinking.</li>
<li>Promote working culture of accountability and technology depth to support Universal&rsquo;s physical and virtual business aspirations.</li>
<li>Drive Universal Culture of team-member satisfaction through effective communication, planning, risk management, and coaching of high-potential candidates at every level of the organization.</li>
<li>Work seamlessly with other Digital and Technology &amp; business units to architect and build best in class solutions and experiences.</li>
<li>Understands and actively participates in Environmental, Health &amp; Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.</li>
<li>Performs other duties as assigned.</li>
</ul><h3 class="jobSectionHeader"><b>EDUCATION:</b></h3>
<ul><li>Bachelor&rsquo;s degree is required. Advanced degree preferred.</li>
<li>Undergraduate degree (preferred) in engineering, technology, analytics or related fields.</li>
</ul><h3 class="jobSectionHeader"><b>EXPERIENCE:</b></h3>
<ul><li>9+ years in progressive technology delivery and implementation:</li>
<li>7+ years experience in global large scale/enterprise system implementations; cross-functional/ERP experience; proven success deploying highly integrated complex applications in a food/retail/hospitality industry</li>
<li>5+ years&rsquo; experience in a leadership position with complex integration and support activities.</li>
<li>Demonstrated technical strategic ability (design to implementation to support) and ability to manage complex technical delivery at a global scale</li>
<li>Proven experience building long-term strategic technology partner relationships</li>
<li>Demonstrated experience with food/retail application/technology that combines digital and legacy technology stacks; migrations and system modernization experience a plus</li>
<li>Experience in executive communication, relationship building and decision making; expert at stakeholder and partner management</li>
</ul><h3 class="jobSectionHeader"><b>ADDITIONAL INFORMATION:</b></h3>
<ul><li>This position requires frequent domestic &amp; international travel.</li>
</ul>
<p>Your talent, skills and experience will be rewarded with a competitive compensation package.</p>
<p>
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.</p>
<p>
Universal Orlando Resort. <b>.</b></p>
<p>
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM &amp; &copy; 2026 Universal Studios.</p></div>

Assistant Director, Global Revenue Operations Technology

<div><h3 class="jobSectionHeader"><b>Universal Destinations &amp; Experiences Internship Program:
</b></h3><ul><li><b>Applications Close: </b>June 26th, 2026, at 11:55PM ET. Submit your application as soon as possible &ndash; don&rsquo;t delay!</li>
<li><b>Spring 2027 Program Dates:</b> Approximately January 2027 &ndash; April 2027</li>
</ul><h3 class="jobSectionHeader"><b>JOB SUMMARY</b><b>:</b></h3>
<p>
Intern will assist leadership in creating and executing internal communication strategies to increase connectivity and understanding across teams globally in the Digital Technology group. By helping with the communication and integration strategy, Intern will learn the ins and outs of internal communication, executive support as well as grow interpersonal communication skills and problem-solving abilities.</p>
<h3 class="jobSectionHeader"><b>
MAJOR RESPONSIBILITIES:</b></h3>
<ul><li>Collects and prepares communication tactics that support the broader Digital Technology team, including town halls, weekly updates, email newsletters, leadership meetings, team initiatives, and more.</li>
<li>Supports ongoing initiatives such as executive roundtables, event planning, onboarding, and orientation.</li>
<li>Oversees maintenance of the Digital &amp; Technology SharePoint site.</li>
<li>Supports the Sr. Manager, Communications &amp; Integration with any executive support that may require design and communication efforts.</li>
<li>Understands and actively participates in Environmental, Health &amp; Safety responsibilities by following established UO policy, procedures, training, and Team Member involvement activities.</li>
<li>Performs other duties as assigned.</li>
</ul><h3 class="jobSectionHeader"><b>MINIMUM QUALIFICATIONS:</b></h3>
<ul><li>In pursuit of an Associate, Bachelor or Graduate degree at an Accredited Institution with current class standing of Junior or above.</li>
<li>Recent graduates will not be eligible for this program.</li>
<li>Minimum cumulative 2.8 GPA is required.</li>
<li>An official transcript may be required upon request.</li>
<li>Preferred majors include: Communications, Journalism, Strategic Communications.</li>
</ul><h3 class="jobSectionHeader"><b>PREFERRED SKILLS &amp; KNOWLEDGE:
</b></h3><ul><li>Proficiency Adobe Photoshop/Illustrator SharePoint required.</li>
<li>Strong writing and proofreading skills required.</li>
<li>Passion for technology and theme parks preferred.</li>
<li>Must be efficient in Microsoft Office Programs including, but not limited to: Word, Excel, and PowerPoint.</li>
<li>Strong interpersonal skills, problem-solving abilities and organization.</li>
<li>Exceptional attention to detail.</li>
<li>Superior written &amp; verbal communication skills.</li>
<li>Work in a fast-paced environment and adhere to deadlines.</li>
<li>Ability to work autonomously and/or in teams.</li>
<li>Consistent attendance.</li>
</ul>
<p><b>Please note the following:</b></p>
<ul>
<li>This internship will be an in-person experience, based in our Orlando offices.</li>
<li>Interns must be currently pursuing a degree at an accredited university, and must have a graduation date later than April 2027.</li>
<li>Universal Orlando does not provide housing. Interns are responsible for their own housing and transportation.</li>
<li>All of our internships are paid, and you may also qualify for housing financial assistance if applicable. The Recruiter will provide specific eligibility details.</li></ul><br>
<p><br>
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.</p>
<p>
Universal Orlando Resort. <b>.</b></p><b>
</b>
<p>Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM &amp; &copy; 2026 Universal Studios.</p></div>

Internship – Communications & Integration, Global Technology & Innovation (Spring 2027)

<div><h3 class="jobSectionHeader"><b>Universal Destinations &amp; Experiences Internship Program:
</b></h3><ul><li><b>Applications Close: </b>June 26th, 2026, at 11:55PM ET. Submit your application as soon as possible &ndash; don&rsquo;t delay!</li>
<li><b>Spring 2027 Program Dates:</b> Approximately January 2027 &ndash; April 2027</li>
</ul>
<h3 class="jobSectionHeader"><br>
<b>JOB SUMMARY</b><b>:</b></h3>
<p>
The Data Scientist Intern will be part of UDX&rsquo;s Global Pricing Analytics team. The intern will train under the guidance of a data scientist in price optimization for admissions. The intern will learn end-to-end (systems, models, processes, and business) how admission prices are optimally generated and implemented.</p>
<h3 class="jobSectionHeader"><b>
MAJOR RESPONSIBILITIES:</b></h3>
<ul><li>Learns the process, systems, models, and business rules in the optimization of admissions pricing at Universal Destinations &amp; Experiences.</li>
<li>Prototypes models for forecasting demand and optimizing prices of admissions.</li>
<li>Creates forecasting models at the optimal level of disaggregation and fine-tunes regressors/parameters for optimal accuracy.</li>
<li>Creates optimization models in dynamic programming and fine-tunes parameters for generating actionable price recommendations.</li>
<li>Conducts data analysis and identifies pricing strategies to generate incremental revenue.</li>
<li>Constructs hypotheses to test pricing strategies and implements, measures, and reports on pricing tests.</li>
<li>Practices programming skills in Python, SQL; working with Tensorflow, Prophet, SciPy, NumPy libraries; working in AWS, Snowflake.</li>
<li>Understands and actively participates in Environmental, Health &amp; Safety responsibilities by following established UO policy, procedures, training, and Team Member involvement activities.</li>
<li>Performs other duties as assigned.</li>
</ul><h3 class="jobSectionHeader"><b>MINIMUM QUALIFICATIONS:</b></h3>
<ul><li>In pursuit of an Associate, Bachelor or Graduate degree at an Accredited Institution with current class standing of Senior or graduate student.</li>
<li>Minimum cumulative 2.8 GPA is required.</li>
<li>A transcript is required upon application.</li>
</ul><h3 class="jobSectionHeader"><b>PREFERRED SKILLS &amp; KNOWLEDGE:
</b></h3><ul><li>Preferred majors include: Operations Research, Statistics, Data Science, or similar.</li>
<li>Preferred coursework completed: Linear Programming, Mixed-Integer Programming, Probability, Statistics, Machine Learning, or similar.</li>
<li>Preferred modeling skills in forecasting and optimization.</li>
<li>Familiarity with Revenue Management, Dynamic Programming, Price Elasticity of Demand, Tensorflow, Prophet, SciPy, NumPy, AWS, Azure, Snowflake, PowerBI, and/or Excel</li>
</ul><h3 class="jobSectionHeader"><b>Please note the following:</b></h3>
<ul><li>This internship will be an in-person experience, based in our Orlando offices.</li>
<li>Interns must be currently pursuing a degree at an accredited university, and must have a graduation date later than April 2027.</li>
<li>Universal Orlando does not provide housing. Interns are responsible for their own housing and transportation.</li>
<li>All of our internships are paid, and you may also qualify for housing financial assistance if applicable. The Recruiter will provide specific eligibility details.</li></ul><br>
<p><br>
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.</p>
<p>
Universal Orlando Resort. <b>.</b></p><br>
<p>
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM &amp; &copy; 2026 Universal Studios.</p></div>

Internship – Data Scientist, Global Pricing Analytics (Spring 2027)

<div><h3 class="jobSectionHeader"><b>Universal Destinations &amp; Experiences Internship Program:
</b></h3><ul><li><b>Applications Close: </b>June 26th, 2026, at 11:55PM ET. Submit your application as soon as possible &ndash; don&rsquo;t delay!</li>
<li><b>Spring 2027 Program Dates:</b> Approximately January 2027 &ndash; April 2027</li>
</ul><h3 class="jobSectionHeader"><b>JOB SUMMARY</b><b>:</b></h3>
<p>
This role will assist with the creation and publishing of Discover Universal video content on YouTube, from brainstorming ideas and talking points to implementing best practices on our Discover Universal channels. They will also provide and collect feedback and analyze results. Intern will receive a comprehensive overview of what it means to be a content creator and a marketer for a major brand. They will develop as a professional, honing their organizational, strategic thinking, and marketing skills.</p>
<h3 class="jobSectionHeader"><b>
MAJOR RESPONSIBILITIES:</b></h3>
<ul><li>Assists team to manage and identify ways to optimize YouTube channels.</li>
<li>Research talking points for show episodes.</li>
<li>Assists with providing and collecting feedback on creative.</li>
<li>Partners with other Discover Universal Audio/Video team members to publish content.</li>
<li>Assists with project workflow.</li>
<li>Assesses and interpreting YouTube analytics.</li>
<li>Assists on set when needed.</li>
<li>Writes blog articles when needed.</li>
<li>Understands and actively participates in Environmental, Health &amp; Safety responsibilities by following established UO policy, procedures, training, and Team Member involvement activities.</li>
<li>Performs other duties as assigned.</li>
</ul><h3 class="jobSectionHeader"><b>MINIMUM QUALIFICATIONS:</b></h3>
<ul><li>In pursuit of an Associate, Bachelor or Graduate degree at an Accredited Institution with current class standing of Sophomore or above.</li>
<li>Minimum cumulative 2.8 GPA is required.</li>
<li>A transcript is required upon application.</li>
</ul><h3 class="jobSectionHeader"><b>PREFERRED SKILLS &amp; KNOWLEDGE:
</b></h3><ul><li>Preferred majors include: Marketing, Communications, Film/TV, Social Media, Public Relations, or similar.</li>
<li>Preferred coursework completed: Marketing, Communication, Writing, Production, Project Management, or similar.</li>
<li>Familiarity with YouTube and content creation.</li>
</ul><h3 class="jobSectionHeader"><b>Please note the following:</b></h3>
<ul><li>This internship will be an in-person experience, based in our Orlando offices.</li>
<li>Interns must be currently pursuing a degree at an accredited university, and must have a graduation date later than April 2027.</li>
<li>Universal Orlando does not provide housing. Interns are responsible for their own housing and transportation.</li>
<li>All of our internships are paid, and you may also qualify for housing financial assistance if applicable. The Recruiter will provide specific eligibility details.</li></ul><br>
<p><br>
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.</p>
<p>
Universal Orlando Resort. <b>.</b></p><b>
</b>
<p>Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM &amp; &copy; 2026 Universal Studios.</p></div>

Internship – Discover Universal Video Content Strategy (Spring 2027)

Join Universal Orlando Resort and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Universal Orlando Resort

About Company

Assistant Director, Global Revenue Operations Technology

Internship – Communications & Integration, Global Technology & Innovation (Spring 2027)

Internship – Data Scientist, Global Pricing Analytics (Spring 2027)

Internship – Discover Universal Video Content Strategy (Spring 2027)