Qureos Mentor

University Living

<div></div><div><div><div>3-5</div>
</div><div></div><div><div>Noida</div>
</div><div></div><div><div>Full-Time</div></div></div>
<br><div><div>Role Overview</div><div></div><div><br>
The Process Trainer will be responsible for developing, delivering, and evaluating training programs that enhance employee performance and support organizational goals. This role requires strong communication, facilitation, and process understanding to ensure teams are equipped with the knowledge and skills to execute their tasks efficiently.</div><div></div><div><br>
Key Responsibilities-</div><div>
Training Delivery</div><div>
1. Conduct onboarding sessions for new hires, ensuring they understand company policies, processes, and tools.</div><div>
2. Deliver process-specific and skill-based training modules across teams.</div><div>
3. Facilitate refresher training to improve performance and bridge skill gaps.</div><div>
4. Ensure training content is engaging, interactive, and aligned with business needs.</div><div></div><div><br>
Content Development</div><div>
1. Create training materials, SOPs, manuals, and process guides.</div><div>
2. Update existing training modules based on process updates or feedback.</div><div>
3. Collaborate with process owners to maintain accuracy and relevance of training documentation.</div><div></div><div><br>
Assessment &amp; Evaluation</div><div>
1. Evaluate learner performance through assessments, quizzes, and practical tasks.</div><div>
2. Monitor training effectiveness using feedback surveys, performance reports, and on-floor outcomes.</div><div>
3. Identify training needs through TNI/TNA and create action plans accordingly.</div><div></div><div><br>
Stakeholder Management</div><div>
1. Collaborate with team leaders, managers, and SMEs to understand knowledge gaps.</div><div>
2. Provide regular training reports to management.</div><div>
3. Suggest improvements in processes to enhance productivity and quality.</div><div></div><div><br>
Process Enhancement</div><div>
1. Stay updated on process changes and communicate them timely to the workforce.</div><div>
2. Assist in quality audits, RCA discussions, and performance improvement plans.</div><div>
3. Ensure compliance with organizational standards and best practices.</div><div></div><div><br>
Skills &amp; Qualifications-</div><div>
1. Bachelor&rsquo;s degree in any discipline.</div><div>
2. 3&ndash;5 years of experience as a Process Trainer / L&amp;D Executive / Training Specialist.</div><div>
3. Excellent communication and presentation skills.</div><div>
4. Strong understanding of training methodologies and adult learning principles.</div><div>
5. Ability to simplify complex processes for diverse learners.</div><div>
6. Proficiency in MS Office, especially PowerPoint &amp; Excel.</div><div></div><div><br>
Preferred-</div><div>
1. Experience in EdTech, SaaS, Shared Services, or a fast-growth startup environment.</div><div>
2. Certifications in L&amp;D, Training, or Instructional Design (added advantage).</div><div>
3. Experience handling large batches and operational training.</div><div></div><div><br>
Key Competencies-</div><div>
1. Strong facilitation &amp; public speaking skills</div><div>
2. Attention to detail</div><div>
3. Analytical mindset</div><div>
4. Time management</div><div>
5. Problem-solving</div><div>
6. Stakeholder collaboration</div><div>
7. Adaptability and continuous learning mindset</div><div></div><div><br>
Why Join Us</div><div>
1. Opportunity to contribute to building strong organizational capabilities.</div><div>
2. Collaborative and growth-oriented work environment.</div><div>
3. Exposure to cross-functional learning initiatives and career development.</div></div>

Training & Development

<div></div><div><div><div>1-3</div>
</div><div></div><div><div>Noida</div>
</div><div></div><div><div>Full-Time</div></div></div>
<br><div><div>Key Responsibilities:</div><ul><li>Conduct regular audits of sales interactions to ensure adherence to company standards and compliance requirements.</li><li>Analyze performance data and generate reports highlighting key insights and areas for improvement.</li><li>Assist in the development and delivery of training programs aimed at enhancing the skills and knowledge of the sales team.</li><li>Analyze sales performance data, including key metrics and KPIs, to identify trends, areas for improvement, and opportunities to enhance sales outcomes.</li><li>Evaluate the effectiveness of sales representatives in terms of product knowledge, communication skills, objection handling, and compliance with sales scripts.</li></ul><div></div><div><br>
Required Skills:</div><ul><li>
Proven experience in sales quality audits and escalations.</li><li>
Strong analytical skills with the ability to interpret data and draw actionable insights.</li><li>
Excellent communication and interpersonal skills.</li><li>
Proficiency in using quality monitoring tools and software.</li></ul></div>

Quality Analyst-Sales

<div></div><div><div><div>0-3</div>
</div><div></div><div><div>Noida</div>
</div><div></div><div><div>Full-Time</div></div></div>
<br><div><div><b>About us</b></div><div>
University Living is a global student housing marketplace that helps international students find the best place to stay</div><div>
near university campuses around the world. Currently, our platform offers 1.75Mn beds in 35K properties across 265+</div><div>
International education hubs in the UK, Ireland, USA, Canada, Europe, Australia, New Zealand, Singapore &amp; UAE.</div><div>
Students can consult a 24/7 support team of accommodation experts to discover, compare and book value-for-money</div><div>
accommodation based on their budget, desired location, and other personal preferences.</div><div></div><div><b><br>
Key Responsibilities:</b></div><ul><li>To be able to derive numbers and better commissions from existing service partners</li><li>Work closely with the founder's office and coordinate between departments</li><li>Should have basic knowledge of tech integrations and marketing campaigns</li><li>Ownership of strategic partnerships</li><li>Support the sales team with the right supply and Reporting Function</li><li>Should be able to build business connections to derive results and sustain relations with existing service</li></ul><div>
partners</div><ul><li>Basic knowledge of MS Office is a must, excellence will be highly appreciated</li><li>Knowledge of business tools like Salesforce, CRM, Zoho &amp; SAAS platforms will be an additional key point</li><li>Create and manage a strong reputation by demonstrating consistent and clear communication between</li></ul><div>
internal and external parties. Provide insights on market activity and present them to the leadership team.</div><div></div><div><b><br>
Required Skills:</b></div><ul><li>A result-oriented mindset</li><li>Impeccable verbal and written communication skills.</li><li>Creative bent of mind</li><li>Self-motivation to work independently and strong work ethic.</li><li>Strong attention to detail</li></ul><div></div><div><b><br>
Qualification:</b> Postgraduate or equivalent degree in Marketing</div><div></div><div><b><br>
Disclaimer</b></div><div>
The above roles and responsibilities are a basic requirement of the role, however not inclusive, and all related</div><div>
activities may be added as per the business needs and updated</div></div>

Business Development- Senior Associate/ Associate/ Intern

Join University Living and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

University Living

ABOUT_COMPANY

Training & Development

Quality Analyst-Sales

Business Development- Senior Associate/ Associate/ Intern