Qureos Mentor

University of Birmingham Dubai

Timetabling<ul><li>Develop, coordinate, and maintain teaching timetables in collaboration with Programme Administration and academic leads.</li><li>Allocate teaching spaces efficiently, ensuring optimal utilization of campus facilities.</li><li>Ensure timetable data is accurate in student systems, minimizing clashes and enabling smooth registration.</li><li>Resolve timetable and registration issues, including monitoring class sizes, venue changes, and oversubscribed sessions.</li><li>Provide advice and training to staff and students on timetable and registration processes.</li></ul>Examinations<ul><li>Lead on the production, coordination, and publication of examination timetables each semester.</li><li>Manage examination logistics including paper production, secure storage, rooming, invigilator rostering, and alternative sittings.</li><li>Ensure examinations are fair, transparent, and compliant with institutional and regulatory requirements.</li><li>Provide training and supervision for staff during examination periods.</li></ul>Room Booking<ul><li>Process ad hoc room booking requests using the timetabling scheduling system.</li><li>Provide user support for room bookings and liaise with stakeholders such as Security, Facilities Management, and the Events Bureau to maintain bookings.</li><li>Build strong professional relationships to ensure accurate and timely room booking services.</li></ul>Mobility Liaison<ul><li>Act as the Dubai campus contact point for student mobility matters.</li><li>Provide practical guidance to outgoing students on various implications related to their study abroad or exchange period, referring them to the Edgbaston teams for detailed mobility arrangements.</li><li>Ensure that incoming mobility students are appropriately integrated into timetables and assessment schedules, and that any specific needs are communicated early to academic and administrative teams.</li><li>Collaborate with the Edgbaston Go Global team to ensure consistency and data sharing.</li><li>Maintain oversight of mobility student numbers to support capacity planning.</li></ul>Cross-Functional Coordination &amp; Student Services Support<ul><li>Work closely with Student Services to align immigration, enrolment, and academic scheduling requirements.</li><li>Provide operational support for student lifecycle activities during quieter periods (e.g., registration, ID cards, graduation logistics).</li><li>Contribute to continuous improvement initiatives across timetabling, examinations, and mobility processes.</li></ul>General<ul><li>Promote equality, diversity and inclusion, acting as a role model and fostering an inclusive working culture.</li><li>Undertake continuous personal and professional development.</li><li>Provide excellent customer service at all student interaction points, ensuring queries are managed from initial contact to resolution, including handling and resolving complaints where appropriate.</li></ul>Additional Responsibilities<ul><li>Ensure compliance with University policies, regulations, and data protection requirements.</li><li>Support Welcome, Graduation, and campus-wide student experience activities as required.</li><li>Undertake cultural sensitivity training and apply awareness in daily interactions.</li><li>Engage with quality assurance and continuous improvement processes.</li><li>Undertake Health &amp; Safety duties as per University policy.</li></ul>

Examinations & Timetabling Officer

The post holder will be expected to teach English for Academic Purposes across a range of programmes or modules including, Foundation EAP modules, Academic English in-sessional courses and Pre-sessional English which are delivered in collaboration with the Colleges and Birmingham International Academy. BIA sits within Academic Services and has a strong international profile.
The post holder will be expected to teach on average 18 hours per week (with reduction being given for administrative, managerial or other duties as directed and agreed) and conduct 1 to 1 tutorials. The post holder will be expected to teach for 39 weeks per year. S/he will teach across all programmes but may predominantly be attached to a specific programme for materials development or managerial purposes (specialist duties may include assessment development, teacher development, VLE development, quality systems and audits).
The post holder will also undertake other teaching related activities and any other relevant duties, as laid down by the BIA Operations and Development Director /EAP TNE Programme Manager.
Main Duties
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 <li>To plan and prepare own teaching, including materials, handouts and use of VLE in accordance with the established objectives of the teaching programmes.</li>
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 To prepare students with the English language and academic skills they will need for their chosen academic programme using research-informed teaching methodology.
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 To deliver teaching flexibly where required within a classroom environment or remotely as required using the LMS and video conference technology.
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 To contribute to the design of modules with other colleagues.
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 Monitor students academic learning outcomes, track progress and benchmark achievement against set targets 
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 <li>Supervise student projects, and generally assist students to improve their academic communications skills, develop relevant study skills and habits and transition socially and academically.</li>
 <li>Undertake a full range of responsibilities in relation to supervision, marking and examining of all summative assessment (subject to validation by academic supervisor), as well as to any progress checks, presentations and coursework implemented during the course.</li>
 <li>Provide pastoral care and academic advice in a prompt and effective manner.</li>
 <li>Provide cover for other teachers when necessary.</li>
 <li>Provide, where possible in advance, a lesson plan and materials for any lessons to be covered by a substitute teacher in the event of an unavoidable absence.</li>
 <li>Frequently update own subject expertise and complete all mandatory training as requested.</li>
 <li>Undertake personal professional development in teaching, including self-reflection on own teaching, using feedback from management observations as well as student and peer review feedback, to enhance own teaching and learning processes.</li>
 <li>Develop an approach to planning and developing own teaching through participation in Continuous Professional Development.</li>
 <li>Attend all staff meetings and contribute ideas for the improvement of the programme.</li>
 <li>Be conversant with and uphold the principles inherent in the core competencies of an EAP practitioner, as detailed in the TEAP competency framework, developed by BALEAP.</li>
 <li>Undertake management/administration arising from teaching.</li>
 <li>Contribute to knowledge transfer on own specialism that is of manifest benefit to the College and the University, often under supervision of a project leader.</li>
 <li>Contribute to BIA teaching-related activities and teaching-related administration.</li>
 <li>Promote equality and values diversity acting as a role model and fostering an inclusive working culture.</li>
</ul>

Teaching Fellow

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University of Birmingham Dubai

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Examinations & Timetabling Officer

Teaching Fellow