Qureos Mentor

University of Colorado

<div></div><div><div>University Staff<div>
</div></div><div><b>
Description</b><div></div><div><b><br>
University of Colorado Anschutz Medical Campus</b></div><div><b>
Department: Pharmacology</b></div><div><b>
Job Title: Senior IT Professional</b></div><div><b>
Position #: </b><b>841360</b><b> &ndash; Requisition #: </b><b>38105</b></div><p>
</p><div><div><p><b>Job Summary:</b></p><div><p><br>
The Department of Pharmacology is actively engaged in uncovering fundamental mechanisms of biological systems, so that they can be targeted and manipulated in a therapeutic context to treat or prevent disease. Our mission is to advance the field of Pharmacology through innovative and impactful research, and through training the next generation of scientists. While the classic definition of Pharmacology is the study of drugs, their toxicology, and their therapeutic use, we define pharmacology more broadly.</p><p>
We are seeking applications for an IT Senior Professional. This position is an integral part of the Department of Pharmacology administration team and will also support the Neurotechnology Center (NTC). They will provide desktop, application, server, and website support, serving as a backup and collaborator for the Communications administrator. This individual will serve as a departmental resource relating to all information technology needs and policies. They will be part of a closely knitted administrative team who thrives under collaboration and a respectful work ethic.</p><p><b>
Key Responsibilities:</b></p><p>
Desktop support</p><ul><li><div>
Desktop support for Pharmacology owned resources (Dell and apple computers, Konica Minolta copiers, iPads, local printers, peripherals, televisions, Cisco phones, and other basic AV equipment).</div></li><li><div>
Assist in the purchase, installation, and ongoing maintenance of new and existing computers, software, and peripherals.</div></li><li><p>
Maintain monthly logs of copier usage, Isilon data storage usage, and Track OIT Billing reports to ensure all phone lines are needed.</p></li><li><p>
Attend off-site and after-hour events as needed to ensure IT needs are met for department.</p></li><li><div>
Create and implement efficiencies with existing software and devices in department (i.e. television screens or overhead projectors for departmental conference rooms).</div></li></ul><p>
Application support</p><ul><li><div>
Implement University information systems and protocols, confirming compliance with accessibility and IT procurement policies.</div></li></ul><p><br>
</p></div></div><br>
<p></p><div><p><b>Work Location:</b></p><div><p><br>
Hy<i>brid </i>&ndash; this role is eligible for a hybrid schedule of 4 days per week on campus and as needed for in-person meetings in <b>Aurora, CO</b>.</p><p><br>
</p></div></div><br>
<div><div><p><b>Why Join Us:</b></p><p><br>
</p></div><p></p><div><p>Located on the beautiful University of Colorado Anschutz Medical Campus, and near the Rocky Mountains, the Department of Pharmacology is housed in the Research 1 North and South buildings. We are one of six basic science departments on campus. The candidate will have the opportunity to help contribute towards the success of our rapidly growing Department. We recently hired three new faculty and will be onboarding a fourth in July 2025. The department has continuously ranked among the top fifteen Pharmacology departments across the nation for NIH funding to individual researchers and academic institutions by the Blue Ridge Institute for Medical Research.</p><p><br>
</p></div></div><br>
<div><p><b>Qualifications:</b></p><div><p><b><br>
Minimum Qualifications:</b></p><ul><li><div>
A bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</div></li><li><div>
At least 2 years of professional level experience that includes experience in a research or educational environment.</div><ul><li><div>
A combination of education and related technical/paraprofessional experience may be substituted for the bachelor&rsquo;s degree on a year for year basis.</div></li></ul></li></ul><p>
</p><p><i>Applicants must meet minimum qualifications at the time of hire.</i></p><p><b>
Preferred Qualifications:</b></p><ul><li><div>
Experience with University of Colorado systems.</div></li><li><div>
Experience with Windows, macOS, and Linux.</div></li><li><div>
Experience with computer networking as well as hardware troubleshooting and assembly.</div></li><li><div>
Experience with Smartsheet.</div></li><li><div>
Experience with Web Design</div></li><li><div>
Experience supporting AV equipment</div></li><li><div>
Experience with using remote support tools</div></li></ul><p>
</p><p><b>Knowledge, Skills and Abilities:</b></p><ul><li><div>
Ability to convey technical information to technical and non-technical users and to communicate effectively, both in writing and orally.</div></li><li><div>
Professional, service-oriented, meticulous, and detail oriented. Readily takes ownership and responsibility for work.</div></li><li><div>
Inquisitive, self-starter with the ability to work independently while also contributing to team efforts.</div></li><li><p>
Ability to create and maintain business requirements and other technical documentation.</p></li></ul><div>
Detail-oriented, responsible, conscientious in the observance of deadlines.</div><p><br>
</p></div></div><br>
<div><p><b>How to Apply:</b></p><div><p><br>
For full consideration, please submit the following document(s):</p><p>
1. Curriculum vitae / Resume</p><p>
2. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address</p><p>
3. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position.</p><div><br>
</div></div></div><br>
<div><p><b>Screening of Applications Begins:</b></p><div><p><br>
</p><p>Immediately and continues until the position is filled.</p><p><br>
</p></div></div><br>
<p></p><div><p><b>Anticipated Pay Range:</b></p><div><p><br>
The starting salary range (<i>or hiring range</i>) for this position has been established as <b>$68,114 &ndash; $86,641</b><i>.</i></p><p>
Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.</p><p>
Total Compensation Calculator</p><p><br>
</p></div></div><br>
<div><div><p><b>Equal Employment Opportunity Statement:</b></p><p><br>
</p></div><p></p><div><p>CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.</p><p><br>
</p></div></div><br>
<div><p><b>ADA Statement:</b></p><div><p><br>
The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.</p><p><br>
</p></div></div><br>
<div><p><b>Background Check Statement:</b></p><div><p><br>
The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.</p><p><br>
</p></div></div><br>
<div><p><b>Vaccination Statement:</b></p><div><p><br>
CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.</p></div></div></div></div><p></p><div><div><br>
</div><div>
</div><b>Application Materials Required</b><b>:</b> Cover Letter, Resume/CV, List of References<br>
<div></div>
<div>
</div></div><div><b>Job Category</b><b>:</b> Information Technology<div>
</div></div><div><b>
Primary Location</b><b>:</b> Hybrid<div>
</div></div><div><b>
Department</b><b>:</b> U0001 - Anschutz Med Campus or Denver - 20120 - SOM-PHARM GENERAL OPERATIONS<div>
</div></div><div><b>
Schedule</b><b>:</b> Full-time<div>
</div></div><div><b>
Posting Date</b><b>:</b> Oct 24, 2025<div>
</div></div><div><b>
Unposting Date</b><b>:</b> Ongoing<div>
</div></div><div><b>
Position Number</b><b>:</b> 00841360</div></div>

Senior IT Professional

<div></div><div><div>University Staff<div>
</div></div><div><b>
Description</b><div></div><div><b><br>
University of Colorado Anschutz Medical Campus</b></div><div><b>
Department: Emergency Medicine</b></div><div><b>
Job Title: Research Services Clinical Sciences Professional (Senior or Principal)</b></div><p><b>
Position #: 00841368 &ndash; Requisition #: </b><b>38110</b></p><p>
</p><div><div><p><b>Job Summary:</b></p><div><p><br>
The Department of Emergency Medicine and the principal investigator, Dr. Elizabeth Goldberg, MD, ScM,, is seeking applications for a <b>Clinical Science Professional (Open Rank: Senior-Principal)</b>. This is a full-time University staff position to support ongoing grant-funded studies focused on geriatric emergency medicine, injury prevention, and digital health. Funding support comes from multi-year project grants from Health and Human Services and the National Institutes of Health. This research team focuses on observational studies and interventional trials related to emergency care. The candidate will play a key role in a new Health and Human Services grant to expand the reach of evidence-based fall prevention programs throughout Colorado, in collaboration with the Colorado Department of Human Services and the Areas on Aging. The candidate will assume the role of <b>Clinical Science Professional</b> within a highly collaborative and exciting multi-disciplinary team.</p><p><b>
</b></p><p><b>Key Responsibilities:</b></p><ul><li><p>
Assist with and oversee the day to day operations of clinical trials and studies, and act as primary coordinator, including team meetings, steering committee engagement, collaboration with the health system, institutional review board and university research infrastructure</p></li><li><p>
Independently master study materials, including but not limited to protocols, informed consent forms, and all other essential study documents for assigned studies, and perform study related processes, procedures, and assessments as defined in study protocols and in compliance with regulating bodies</p></li><li><p>
Assist with developing protocol-specific systems and documents including process flows, training manuals, Standard Operating Procedures (SOPs) and Case Report Forms (CRFs)</p></li><li><p>
Conduct standard research activities such as performing literature searches and creating annotated bibliographies, preparing and administering data collection tools, conducting qualitative coding and analysis, and contributing to manuscripts and presentations. <i>Principal Professional level: act as a Subject Matter Expert and authority in the area(s) of community engagement, data science, clinical informatics systems (e.g. EMR or EHR, Epic, etc) or other relevant areas</i></p></li></ul><p><b>
Senior Professional and all the above:</b></p><ul><li><p>
Assist with developing or develops protocol-specific systems and documents including process flows, training manuals, Standard Operating Procedures (SOPs) and Case Report Forms (CRFs). Maintains subject level documentation and prepares documents, equipment and/or supplies</p></li><li><p>
Assist with identifying issues related to operational efficiency and shares results with leadership</p></li><li><p>
Collect information to determine feasibility, recruitment and retention strategies. Employ, evaluate and assist with the implementation of innovative solutions to maximize recruitment and retention</p></li><li><p>
Serve as a resource and participate in study initiation and close out duties</p></li></ul><p><b>
Principal professional and all the above:</b></p><ul><li><p>
Coordinate and administer patient care in compliance with protocol requirements</p></li><li><p>
Disburse investigation drug and provide patient education regarding administration</p></li><li><p>
Oversee the preparation of orders by physicians to assure that protocol compliance is maintained. Independently review patients for changes in condition, adverse events, concomitant medication use, protocol compliance, response to study drug and thoroughly document and report all findings to physician and care team</p></li></ul><p><b>
Additional Duties &amp; Responsibilities</b></p><ul><li><p>
Manage and conduct moderately complex research activities that are part of larger project from initiation to close.</p></li><li><p>
Create complex data management and tracking tools (REDCap, ACCESS, Excel) to support tracking of project/recruitment activities.</p></li><li><p>
Oversee student worker(s) or junior research assistants as it relates to a specific project.</p></li><li><p>
Travel to study sites including fall prevention programs and referral partner sites (clinical offices and hospitals)</p></li><li><p>
Participate in instrument creation and/or analytical structures as appropriate to the project.</p></li><li><p>
Participate in tactical and strategic program/project development and planning.</p></li><li><p>
Collect study data via complex patient visits, surveys, observations or focus groups. Provide leadership in data collection to other research assistants and students.</p></li><li><div>
Carry out straightforward data analysis (e.g., summary data, histograms) and have basic skills in interpretation of descriptive statistics.</div></li><li><div>
Leverage creative problem-solving skills to ensure high data quality from a team of national data collectors</div></li><li><p>
Participate in audits, monitoring visits, and quality control checks of data collection, equipment maintenance, and study procedures.</p></li><li><p>
Help develop study findings for presentation to team and external audiences.</p></li><li><p>
May lead publication development (abstract/manuscript)</p></li><li><p>
Help with budget management/tracking (under direction of PM/PI)</p></li><li><p>
Lead manuscript preparation for publication or presentation in scientific forums.</p></li><li><p>
Work with members of the UCD and UCHealth community as needed to set up labs, participant visits, and access shared University resources.</p></li><li><p>
Manage study participant incentive program.</p></li><li><p>
Other duties as assigned.</p></li></ul><p><br>
</p></div></div><br>
<div><p><b>Work Location:</b></p><div><p><br>
Onsite &ndash; this role is expected to work onsite and is in Aurora, CO.</p><p>
</p><p>The job is predominantly in-person and duties will be performed in the U.S. from office buildings on the University of Colorado Anschutz Medical Campus in Aurora, CO. This position will exercise building independence and work under the supervision of the PI and project coordinator to assist the team to conduct clinically relevant research.</p><p><br>
</p></div></div><br>
<div><p><b>Why Join Us:</b></p><div><p><br>
The Department of Emergency Medicine at the University of Colorado School of Medicine is dedicated to delivering superlative patient care, providing an environment where training and education thrive and innovation and discovery are fostered.</p><p>
</p><p>The Department of Emergency Medicine is based at the Anschutz Medical Campus in Aurora Colorado. The campus is a state of the art medical campus home to the University of Colorado Schools of Medicine, Nursing, Dentistry, Pharmacy, the Colorado School of Public Health; as well as the University of Colorado Hospital and Children's Hospital Colorado both of which serve as major training sites for the Denver Health Residency in Emergency Medicine.</p><p>
</p><p><b>Why work for the University?</b></p><p>
</p><p>We have AMAZING benefits and offer<b> </b>exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:</p><p>
</p><ul><li><div>Medical: Multiple plan options</div></li><li><div>
Dental: Multiple plan options</div></li><li><div>
Additional Insurance: Disability, Life, Vision</div></li><li><div>
Retirement 401(a) Plan: Employer contributes 10% of your gross pay</div></li><li><div>
Paid Time Off: Accruals over the year</div></li><li><div>
Vacation Days: 22/year (maximum accrual 352 hours)</div></li><li><div>
Sick Days: 15/year (unlimited maximum accrual)</div></li><li><div>
Holiday Days: 10/year</div></li><li><div>
Tuition Benefit: Employees have access to this benefit on all CU campuses</div></li><li><div>
ECO Pass: Reduced rate RTD Bus and light rail service</div></li></ul><p>
</p><p>There are many additional perks &amp; programs with the CU Advantage.</p><p><br>
</p></div></div><br>
<div><p><b>Qualifications:</b></p><div><p><b><br>
Minimum Qualifications:</b></p><p><b><i>
Senior Professional:</i></b></p><ul><li><div>
Bachelor&rsquo;s degree in any field</div><ul><li><div>
A combination of education and related technical/paraprofessional experience may be substituted for the bachelor&rsquo;s degree on a year for year basis</div></li></ul></li><li><div>
Two (2) years clinical research or related experience</div></li></ul><div>
</div><p><b><i>Principal Professional</i></b></p><ul><li><p>
Bachelor&rsquo;s degree in any field</p><ul><li><p>
A combination of education and related technical/paraprofessional experience may be substituted for the bachelor&rsquo;s degree on a year for year basis</p></li></ul></li><li><p>
Three (3) years clinical research or related experience</p></li></ul><p><i>
</i></p><p><i>Applicants must meet minimum qualifications at the time of hire.</i></p><p><b>
</b></p><p><b>Preferred Qualifications:</b></p><p><b><i>
Senior Professional:</i></b></p><ul><li><p>
Bachelor&rsquo;s degree in science or health related field</p></li><li><p>
Three (3) years of clinical research or related experience</p></li><li><p>
Experience with clinical informatics systems (e.g. EMR or EHR, Epic, etc)</p></li><li><p>
Experience in customer discovery, stakeholder or community engagement, or related work</p></li></ul><p>
</p><p><b><i>Principal Professional</i></b></p><ul><li><p>
Bachelor&rsquo;s degree in science or health related field</p></li><li><p>
Master&rsquo;s degree in data science, public health, or a research-related discipline</p></li><li><p>
Four (4) years of clinical research or related experience</p></li><li><p>
Experience with clinical informatics systems (e.g. EMR or EHR, Epic, etc)</p></li><li><p>
Experience in customer discovery, stakeholder or community engagement, or related work</p></li></ul><p><b>
</b></p><p><b>Knowledge, Skills and Abilities:</b></p><ul><li><div>
Knowledge and understanding (principal professional level: advanced knowledge and understanding) of federal regulations and Good Clinical Practice (GCP)</div></li><li><p>
Ability to communicate effectively, both in writing and orally</p></li><li><p>
Ability to establish and maintain effective working relationships with employees at all levels throughout the institution</p></li><li><p>
Outstanding customer service skills</p></li><li><p>
Familiarity with medical/research terminology</p></li><li><p>
Ability to understand and interpret medical terminology and medical charts</p></li><li><p>
Excellent organizational, analytical and interpersonal skills</p></li><li><p>
Ability to think creatively, adapt quickly and work independently</p></li><li><p>
Excellent team player</p></li><li><p>
Enjoys working with human research subjects</p></li><li><p>
Self-starter with a desire to improve human health through research</p></li><li><p>
High Level Skills with Computer-Based Tools (Word, Outlook, PowerPoint, Etc.)</p></li><li><p>
Principal professional level: expert level knowledge of community engagement, data science, clinical informatics systems (e.g. EMR or EHR, Epic, etc) or other relevant areas</p></li></ul><p><br>
</p></div></div><br>
<div><p><b>How to Apply:</b></p><div><p><br>
For full consideration, please submit the following document(s):</p><p>
1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position</p><p>
2. Curriculum vitae / Resume</p><p>
3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address</p><div>
Questions should be directed to: Amy Wayne, amy.wayne@cuanschutz.edu</div><p><br>
</p></div></div><br>
<div><p><b>Screening of Applications Begins:</b></p><div><p><br>
Immediately and continues until position is filled. For best consideration, apply by (11/7/2025).</p><p><br>
</p></div></div><br>
<p></p><div><p><b>Anticipated Pay Range:</b></p><div><p><br>
The starting salary range (<i>or hiring range</i>) for this position has been established as <b>HIRING RANGE:</b></p><p><b>
Senior: $56,995 - $72,498</b><br>
<b>Principal: $65,545 - $83,373</b></p><p>
The above salary range (<i>or hiring range</i>) represents the University&rsquo;s good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.</p><p>
Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.</p><p>
Total Compensation Calculator</p><p><br>
</p></div></div><br>
<div><div><p><b>Equal Employment Opportunity Statement:</b></p><p><br>
</p></div><p></p><div><p>CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.</p><p><br>
</p></div></div><br>
<div><p><b>ADA Statement:</b></p><div><p><br>
The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.</p><p><br>
</p></div></div><br>
<div><p><b>Background Check Statement:</b></p><div><p><br>
The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.</p><p><br>
</p></div></div><br>
<div><p><b>Vaccination Statement:</b></p><div><p><br>
CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.</p></div></div></div></div><p></p><div><div><br>
</div><div>
</div><b>Application Materials Required</b><b>:</b> Cover Letter, Resume/CV, List of References<br>
<div></div>
<div>
</div></div><div><b>Job Category</b><b>:</b> Research Services<div>
</div></div><div><b>
Primary Location</b><b>:</b> Aurora<div>
</div></div><div><b>
Department</b><b>:</b> U0001 - Anschutz Med Campus or Denver - 20353 - SOM-EM MED CLINICAL<div>
</div></div><div><b>
Schedule</b><b>:</b> Full-time<div>
</div></div><div><b>
Posting Date</b><b>:</b> Oct 24, 2025<div>
</div></div><div><b>
Unposting Date</b><b>:</b> Ongoing<div>
</div></div><div><b>
Posting Contact Name</b><b>:</b> Amy Wayne<div>
</div></div><div><b>
Posting Contact Email</b><b>:</b> amy.wayne@cuanschutz.edu<div>
</div></div><div><b>
Position Number</b><b>:</b> 00841368</div></div>

Research Services Clinical Sciences Professional (Senior or Principal)

<p></p><div><div><div><div><p>Requisition Number:</p>
<div>68153
</div></div><div><p>Location:</p>
<div><div>Boulder, Colorado</div>
</div></div><div><p>City</p>
<div>Boulder
</div></div><div><p>State</p>
<div>Colorado
</div></div><div><p>Employment Type:</p>
<div>Research Faculty
</div></div><div><p>Schedule:</p>
<div>Full-Time
</div></div><div><p>Posting Close Date:</p>
<div>10-Nov-2025
</div></div><div><p>Date Posted:</p>
<div>24-Oct-2025
</div></div></div><div>
</div><div><div><h3 class="jobSectionHeader"><b>Job Summary
</b></h3><div><div><div><p>Support LASP employees with Tier-1 help desk support calls to address end-point workstation issues. Addresses, analyzes, and resolves end user issues in a responsive and effective manner to minimize downtime. Help with computer hardware, software, audio/visual device and printing issues. Focus on installing, configuring, and troubleshooting workstation hardware and software. Interact with customers to deliver high-quality service, ensuring minimal downtime and fostering trusted relationships through professional and prompt support.</p></div>
</div><div>
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.</div>
</div></div><div><h3 class="jobSectionHeader"><b>Who We Are
</b></h3><div><div><p>Founded a decade before NASA, the Laboratory for Atmospheric and Space Physics (LASP) at the University of Colorado Boulder is revolutionizing human understanding of the cosmos. LASP is deeply committed to inspiring and educating the next generation of space explorers. From enabling the first exploratory rocket measurements of Earth&rsquo;s upper atmosphere to trailblazing observations of every planet in the solar system, LASP is at the forefront of solar, planetary and space physics research, space-weather monitoring, and the search for evidence of habitable worlds.</p><p>
LASP advances scientific discovery and inspires the next generation through research, innovation, and education in space sciences. We employ over 700 scientists, engineers, support personnel, and students that work closely to cultivate creative ideas and explore novel solutions to make the impossible possible.</p><p>
LASP is dedicated to building and maintaining a unique synergism of expertise in space science, engineering, and spacecraft operations. Through research projects, LASP participates actively in the training of the future leaders of space research and helps the University of Colorado to educate students with valued technical and scientific skills. Development and use of innovative technologies and continuing participation in new research initiatives ensures a strong leadership role for LASP into the future. LASP is proud of our work environment that supports employee creativity and productivity and offers opportunities for a broad range of experiences. Further information about LASP can be found here: https://lasp.colorado.edu/home/.</p></div>
</div></div><div><h3 class="jobSectionHeader"><b>What Your Key Responsibilities Will Be
</b></h3><div><div><ul><li><b>Configuration, Support, and Maintenance:</b> Configure, support, and conduct routine maintenance on desktop and laptop workstations, ensuring all systems operate smoothly and efficiently.</li><li><b>
Software Deployment:</b> Deploy Windows, Mac, and Linux operating systems and software packages, ensuring compatibility and functionality across platforms.</li><li><b>
System Event Coordination:</b> Coordinate system events, including updates, outages, and configuration changes, with end users to minimize disruptions.</li><li><b>
User Account Management</b>: Promptly create/disable user accounts based on HR notices, following established processes.</li><li><b>
Technical Support</b>: Provide direct support services to end users, addressing technical problems related to system performance, configuration, restoration, applications, and software tools.</li><li><b>
Service and Incident Ticket Processing</b>: Process prioritized incident and service tickets to ensure timely resolution or appropriate escalation, optimizing customer satisfaction and minimizing disruptions.</li><li><b>
Security and Policy Management:</b> Manage security/distribution groups and computer objects within Active Directory, while balancing security and user access requirements.</li><li><b>
Documentation and Inventory Management:</b> Document operational procedures and IT usage guidelines to improve efficiency. Maintain hardware inventory records, and take prompt action to track and retain deployed computing hardware.</li><li><b>
Customer Education:</b> Provide customer education on best practices for computer use and security, helping users to optimize their use of technology and maintain system security.</li></ul></div>
</div></div><div><h3 class="jobSectionHeader"><b>What You Should Know
</b></h3><div><div><ul><li>The majority of this role requires work to be performed in-office and may occasionally require extended hours and/or the ability to provide support outside of normal office hours.</li><li>
Due to requirements to access export-controlled data and information, only U.S. citizens, lawful permanent residents, or other protected individuals may apply.</li></ul></div>
</div></div><div><h3 class="jobSectionHeader"><b>What We Can Offer
</b></h3><div><div><p>$66,980.41 - $87,122.77 annual.</p></div>
</div></div><div><h3 class="jobSectionHeader"><b>Benefits
</b></h3><div><p>At the University of Colorado Boulder, we are committed to supporting the holistic health and well-being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County&rsquo;s largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation. Explore additional perks and programs through the CU Advantage program.</p>
</div></div><div><h3 class="jobSectionHeader"><b>Be Statements
</b></h3><div><div>Be ambitious. Be groundbreaking. Be Boulder.</div>
</div></div><div><h3 class="jobSectionHeader"><b>What We Require
</b></h3><div><div><ul><li>Bachelor&rsquo;s Degree in MIS, Computer Science, or related field.</li><li>
Minimum 2 years of experience in a Helpdesk role.</li><li>
Excellent customer service skills and the ability to build trusted relationships with customers.</li><li>
Experience in administration of both Microsoft Windows 11/10 and MacOS.</li><li>
Strong working knowledge of Microsoft Office applications and desktop computer hardware.</li></ul></div>
</div></div><div><h3 class="jobSectionHeader"><b>What You Will Need
</b></h3><div><div><ul><li>Excellent customer service skills and the ability to build trusted relationships with customers.</li><li>
Experience managing multiple tasks and projects with frequent interruptions.</li><li>
All work performed is within a complex, multi-platform, multi-OS environment.</li><li>
Ability to lift 50 pounds.</li></ul></div>
</div></div><div><h3 class="jobSectionHeader"><b>What We Would Like You to Have
</b></h3><div><div><ul><li>Familiarity with Powershell, sh/bash/tcsh, Python.</li><li>
MCM/JAMF administration.</li><li>
Experience in administration of Linux (Centos/Fedora/RedHat/SUSE core).</li><li>
Knowledge of TCP/IP networking concepts.</li><li>
Familiarity with automated software deployment methods.</li></ul></div>
</div></div><div><h3 class="jobSectionHeader"><b>Special Instructions
</b></h3><div><div>To apply, please submit the following materials:</div><div><ul><li>
Resume/CV</li><li>
Cover Letter</li></ul></div><div>
(Optional) Transcripts/Proof of Degree: If you are selected as the finalist, your degree will be verified by the CU Boulder Campus Human Resources Department using an approved online vendor. However, if your degree was obtained outside of the United States, please submit an English-translated version (if applicable) as an Optional document.</div><div>
</div><div>
Review of applications will begin immediately and will continue until <b>11/10/2025.</b></div><div>
</div><div>
Note: Application materials will not be accepted via email.</div><div></div><div><div><br>
In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.<br>
</div></div>
</div></div></div></div><div><h4 class="jobSectionHeader"><b>Posting Contact Information</b></h4>
<p><b>Posting Contact Name:</b> Boulder Campus Human Resources</p>
<p><b>Posting Contact Email:</b> Recruiting@colorado.edu</p></div></div>

IT Client Support Technician II

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Senior IT Professional

Research Services Clinical Sciences Professional (Senior or Principal)

IT Client Support Technician II