Qureos Mentor

University of Maryland Medical System

<div>Job Requirements 
 
Company Description 
The University of Maryland Medical System is a 14-hospital system with academic, community and specialty medical services reaching every part of Maryland and beyond. UMMS is a national and regional referral center for trauma, cancer care, Neurocare, cardiac care, women&rsquo;s and children&rsquo;s health and physical rehabilitation. UMMS is the fourth largest private employer in the Baltimore metropolitan area and one of the top 20 employers in the state of Maryland. No organization will give you the clinical variety, the support, or the opportunities for professional growth that you&rsquo;ll enjoy as a member of our team. 
Job Description 
I. General Summary
Under general supervision assists with scheduling to meet customer needs. Assists with interviewing, selecting, and hiring qualified individuals for supplemental staffing. 
II. Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.<ul><li>
Assists with coordinating the daily scheduling of supplemental staffing by ensuring adequate staff for all shifts through the development, preparation, and maintenance of staffing schedules that meet the needs of the hospital and apply to variable census conditions.</li><li>
Participates in maintaining and updating a list of personnel current with name, address, telephone number, professional classification, job title, work status, normally assigned work area, and other pertinent information. Maintains current list of supplemental staff.</li></ul> 
III. Qualifications<ul><li>
Completion of High School or GED required. Some college preferred.</li><li>
Two (2) years related experience or an equivalent combination of education and experience.</li><li>
Demonstrated proficiency in fundamental concepts, principles, practices, and procedures of employment law and generally accepted employment practices.</li><li>
Strong interpersonal and listening skills are required to work effectively with various levels of employees and management staff.</li><li>
Highly effective verbal and written communication skills are necessary.</li></ul> 
IV. Working Conditions<ul><li>
Weekend, shift work, holiday, on-call, and overtime may be required.</li><li>
Work is primarily performed in a standard office environment.</li></ul> 
Additional information 
All your information will be kept confidential according to EEO guidelines. 
Compensation:
Pay Range: $18.57-$25.99
Other Compensation (if applicable): 
Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at careers@umms.edu.</div>

Supplemental Staffing Spec

<div>Job Requirements 
 
General Summary
To maintain the daily operations of the transport team to ensure a smooth departmental operation. 
Mission
All employees are responsible for extending the mission and values of UM Baltimore Washington Medical Center by dedicating oneself to providing the highest quality healthcare services to the communities we serve. 
Reporting Relationships
Reports to the Director of Transport Services 
DAILY OPERATING PROCEDURE<ul><li> 
Orders sufficient supplies to meet daily needs/</li><li>Request repairs for equipment to appropriate person.</li><li>Prepares daily assignment sheet</li><li>Schedules appropriate leave time for employees and ensures that adequate staffing is available to cover schedules.</li><li>Maintains payroll hours for staff and enters them into system.</li><li>Uses personal protection equipment when directed or as appropriate.</li><li>Ensures all safety rules are followed.</li><li>Enforces all hospital and departmental policies and procedures.</li><li>Oversees the day to day operations of the transport team.</li></ul> 
SUPERVISORY RESPONSIBILITIES<ul><li> 
Counsels employees when appropriate and provides supporting documentation.</li><li>Completes bi-weekly schedules.</li><li>Mentors team members</li><li>Orients and trains new team members</li><li>Involvement of one committee outside of transport services.</li><li>Designated Safety Officer for the department.</li><li>Conducts performance appraisals with employees and provides appropriate documentation.</li><li>Maintains a professional image of self and transport department.</li><li>Interviews applicants for available positions.
</li><li>Ensures employees complete yearly hospital competencies (ie. CPR, fire &amp; safety, age specific and infection control).</li></ul> 
Work Experience 
 
Qualifications 
High School diploma or equivalent required. Collages classes or Associates degree is preferred. Five (5) years of previous customer service in related field is required. Previous supervisory experience in a hospital services transport environment preferred. Previous experience using a business office suite, such as Microsoft Office, is required. Current BLS certification or obtained prior to providing direct patient care is required.</div>

Supervisor, Transport Services

<div>Job Requirements 
 
Under the direction of professional nursing staff, provides direct patient care. Takes vital signs, checks surgical dressings, and aids with activities of daily living (ADLs). This role performs blood draws and collects specimen samples. Observes and collects data and communicates about the patient&rsquo;s status in order to identify needs and provides needed care. Serves as a member of the interdisciplinary patient care services team.<ul><li> 
Performs testing and manages the care of the patient based on results achieved and clinical findings.</li><li>Records patient care along the continuum, including activities of daily living (ADLs): feeding, bathing, dressing, toileting and transferring.</li><li>Completes, documents and reports patient vital signs (temperature, blood pressure, pulse, respiration, oxygen saturation and reported pain level).</li><li>Assists in admission, transfer and discharge of patients.</li><li>Participates in cost effective strategies to optimize patient outcomes.</li><li>Promotes patient safety including fall prevention. Ensures the safety of the clinical environment for patients, visitors, and other staff members.</li><li>Maintains order and appearance of patient rooms and work area. Maintains patient care supplies and linen.</li><li>Provides post-mortem care.</li><li>Collaborates with members of the health care team to carry out the plan of care, including reporting observed changes in patients&rsquo; condition.</li><li>Ensure patient comfort relative to their pain status.</li><li>Measures and documents patient urinary and stool output. Documents calorie count. Measures and documents patient weight.</li><li>Assists with indwelling urinary catheter care. Applies, maintains and removes external urinary catheter devices. Performs bladder scans, measures post void residuals and documents. Inserts both intermittent and indwelling catheters, documenting volume output.</li><li>Conducts blood glucose monitoring.</li><li>Performs venipuncture for drawing blood samples and establishes IV access.</li><li>Performs nasal swabs.
</li><li>Gathers equipment required and initiates placement IV for the patient as directed by the registered nurse.</li><li>Sets up and operates multiple lead EKG machines; attaches and removes EKG leads; runs a rhythm strip.</li><li>Assists with enteral tube feedings via nasogastric or gastrostomy tubes, as supervised by licensed nurse.</li><li>Performs chest physical/physio therapy, tracheal suctioning, tracheostomy care and incentive spirometry treatments as delegated and supervised by the responsible registered nurse
</li><li>Assists with simple dressing changes, such as routine dressings to stage one and two wounds, surgical incisions, and peripheral IV sites after assessment by a Registered Nurse. Provides wound care to promote healing and maintain structural integrity of the skin. Performs skin care and hygiene and reports impaired skin integrity and/or wound impairment. Assists with appropriate strategies and/or treatment measures to provide wound care.</li><li>Assists with collection of patient specimens for laboratory testing. Incorporates proper techniques for patient identification, method for collection of appropriate specimen(s) and documentation.</li><li>Provides orthopedic/rehab device care: e.g. braces, splints, CPM. Dons/doffs compression wraps/stockings.</li><li>Precepts and mentors other PCTS (PCT I and PCT II), ensuring completion of documentation.
</li><li>Participates in hourly patient rounding in collaboration with the health care team.</li><li>Responds to patient triggered alarms, including call light, chair alarm, bed alarm, tele-sitter alarm, etc.</li><li>Complies with The Joint Commission National Patient Safety Goals within scope of practice.</li><li>Detects, reports, and acts to avoid or correct safety risks. Reports adverse events and near misses to appropriate management authority.
</li><li>Provides professional vigilance to assigned patients, including when assigned as a patient safety companion.</li><li>Incorporates safe lifting techniques and body mechanics in daily practice.
</li><li>Improves patient flow and prevents care delays.</li><li>Perform all other duties as assigned.</li></ul> 
Work Experience
 
<ul><li>High school diploma or equivalent required.</li><li>
Current Maryland state certification as a Certified Nursing Assistant (CNA) or Geriatric Nursing Assistant (GNA) required.</li><li>
Current Basic Life Support (BLS) certification required.</li><li>
One (1) year of previous experience preferred.</li></ul> 
Knowledge, Skills, &amp; Abilities 
<ul><li>
Able to effectively communicate using verbal and written skills.
</li><li>Maintain interpersonal relationships and use teamwork skills to provide care along with other team members in a cohesive manner.</li><li>
Ability to organize work priorities, perform several duties simultaneously and function in stressful situations.</li><li>
Ability to learn and use computer systems</li><li>
Documenting findings.</li><li>
Demonstrates the ability to perform delegated nursing tasks according to the age, culture, ethnicity, spirituality, and individual diagnostic needs of the persons served.</li><li>
Demonstrates knowledge, practice and accountability for skills or procedures that require aseptic technique.</li></ul></div>

Patient Care Technician II, Spinal Cord Injury Unit

<div>Job Requirements
 
<h2 class="jobSectionHeader">Company Description</h2> 
When you come to the University of Maryland St. Joseph Medical Center, you&rsquo;re coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You&rsquo;re embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you&rsquo;ll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade &lsquo;A&rsquo; hospital and by U.S. News &amp; World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we&rsquo;ve been consistently recognized as a top employer by Baltimore magazine.
Nationally Recognized for Expertise in Orthopedics
UM St. Joseph has proudly been rated &ldquo;High Performing&rdquo; in Hip Replacement, Knee Replacement and Spinal Fusion by U.S. News &amp; World Report for several consecutive years. Additionally, UM St. Joseph has been recognized as a #1 in the State for Orthopedic Surgery in 2025.
Spine surgery excellence award in 2025 
Work Experience
 
<ul><li>Focus of clinical practice/care delivery and on own learning.</li><li>
Uses/applies evidence-based practice, accesses appropriate resources.</li><li>
Follows unit based protocols, documentation, pathways, etc</li><li>
Involves patient and family in care; follows model of care delivery guidelines.</li><li>
Conducts patient/family needs assessment; initiates and documents patient/family education, seeks guidance in advocating the patient/family needs when appropriate.</li><li>
Delivers care consistent with unit operations to ensure safe, timely, effective, efficient, equitable, patient centered care.</li></ul> 
Qualifications: 
<ul><li>
Licensure as a Registered Nurse in the state of Maryland, or eligible to practice due to Compact state agreements outlined through the MD Board of Nursing, is required.</li><li>
Current AHA BLS certification required.</li><li>
Basic computer skills are required.</li><li>
Effective verbal and written communication skills.</li></ul> 

Benefits
 
<h2 class="jobSectionHeader">Additional Information</h2> 
All your information will be kept confidential according to EEO guidelines. 
Compensation 
Pay Range: $37.75
Other Compensation (if applicable): Shift Differential
Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at careers@umms.edu.</div>

New Grad RN cardiac step-down unit

<div>Job Requirements 
 
Shift - Days
Work Schedule - 8am-430pm Mon - Fri 
Job Summary
Under direct supervision of the on-site provider, assists in the delivery of patient care. Performs delegated medical tasks, assists providers and nursing staff with patient care and may perform clerical duties. This position will utilize the electronic medical record (EMR) for documentation purposes. Fulfillment of job duties requires access to medication storage areas and to transport medications to/ from medication storage and delivery areas. Fully participate in the day-to-day operations and patient flow and acts as a resource for Medical Assistant I. Demonstrates leadership by collaboration, teamwork, communication, accountability, customer service, and advanced knowledge of clinical skills. 
Primary Responsibilities
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed.
Patient Experience<ul><li>
Greets patients in courteous, friendly, respectful and professional manner always, including maintaining eye contact when appropriate.</li><li>
Follows communication protocols. Responds to customer questions/concerns/complaints and attempts resolution. Pursues service recovery when customer&rsquo;s expectations have not been met.</li></ul> 
Clinical Duties<ul><li>
Gathers and documents brief history and chief complaint in the medical record. Accurately complete and document patient questionnaires, health screenings, and chief complaint in the EMR, ensuring high-quality and compliant documentation that supports optimal care. Act as a clinical resource for Medical Assistant I.</li><li>
Follows established practice workflows to facilitate efficiency and timely service to patients.</li><li>
Prepares patient for examination by the health care provider. Performs and documents vital signs (blood pressure, pulse, temperature) and risk screening on all patients per hospital and/ or practice policy. Reports out of range values in vital signs and risk screening to the provider. Assists provider with procedures</li><li>
Performs routine clinical testing, including but not limited to obtaining blood and urine specimen, vision testing, hearing screening, incentive spirometry, EKG, point of care testing, and vital signs. Follows established guidelines or protocols where applicable to obtain necessary testing based on the chief complaint prior to the exam.</li><li>
Provides pre-printed patient education /material as directed by the provider.</li><li>
Performs high-level disinfection of equipment instrument and environment per hospital and/ or practice procedure.</li><li>
Stocks/restocks supply and exam rooms maintaining necessary supplies in clinical area.</li><li>
Ensures equipment used in clinical area has a current clinical engineering sticker and is ready for use.</li><li>
Provides care appropriate to the patient populations(s) served. Assess data reflective of the patient's requirements relative to population-specific and age specific needs. Provides the care needed as described in the unit/area/department policies and procedures. Is aware of social drivers of health as they impact overall health of the patient and the community.</li><li>
Participate in medical assistant skill development and competency evaluation.</li><li>
Participates in practice-based process improvement efforts.</li><li>
Active participant in clinic huddles/staff meetings.</li><li>
Meets all competencies in medical assistant roles specific to the practice site. Works independently and serves as a resource for others. May precept new medical assistant and students within practice development</li><li>
Based on established competencies, administers select medications and injections under direct supervision of provider as per hospital and/ or practice policy. Assists in the vaccination programs, including giving injections and tracking data in an approved database.</li></ul> 
Administrative Duties<ul><li>
May assist with front desk operations with oversight to include but not limited to: patient check in and check out, scanning and filing, patient phone calls, and fee disclosures.</li><li>
Enhances the patient and family experience by informing of possible delays, as well as being aware of potential barriers to a positive patient experience and remediating or escalating using the chain of command</li><li>
Timely review of business communication, such as In Basket, email, and telecommunications</li><li>
Plays active role in compliance with regulatory and practice and/ or hospital policy requirements. Maintains a safe environment of care and reports safety concerns.</li></ul> 
Additional Duties<ul><li>
Participates in personnel skill and competency development and training as requested by practice manager.</li><li>
Responsible for self-learning; attends educational offerings and in-services independently.</li><li>
Performs other duties as assigned.</li></ul> 

Work Experience 
 
Education &amp; Experience - Required<ul><li>High school diploma or equivalent.</li><li>
Completion of an accredited Medical Assistant program.</li></ul><ul><li>Current BLS certification.
</li><li>Medical Assistant certification preferred</li></ul> 
Education &amp; Experience - Preferred<ul><li>1 year of supervised work experience in a medical assisting field within the last 3 years; or 2 years of supervised work experience in a medical assisting field within the last 5 years</li></ul> 
Knowledge, Skills, &amp; Abilities<ul><li>Knowledge of aseptic and sterile techniques.</li><li>Knowledge of blood and body fluid precautions.</li><li>Ability to perform basic clinical skills such as obtaining vital signs.</li><li>Ability to communicate effectively with patients, team members within the practice, and other members of the organization.</li><li>
Demonstrates ability to work on a team and effectively communicate with colleagues and patients.</li></ul> 

Benefits 
 
Compensation:
$20.47 - $28.64</div>

Medical Assistant II

<div>Job Requirements 
 
Under the direct supervision of the on-site physician, assists in the delivery of patient care and is responsible for assisting physicians, nurse practitioners, and team members with patient care, performing appropriate procedures, transporting patients, preparing rooms and equipment. Responsible for maintaining records, assisting with front-office activities when necessary and interacting in a professional, friendly manner with patients and family members, physicians, staff, and visitors.<ul><li>
Accurately gathers and documents history, chief complaint, records, and reports vital signs, height, weight, pain rating, fatigue rating, pulse oximetry, I&amp;O, excellent hand hygiene, obtain lab specimens, complete allergy verification, and medication reconciliation. Promptly reports changes or abnormalities to Physician/Nurse Practitioner/Physician Assistant and Charge Nurse. Demonstrates strong organizational skills with the ability to work independently.</li><li>
Consistently demonstrates critical thinking skills necessary to perform and document specific patient tasks. Assists team members with the flow and coordination of the radiation clinics and procedure room. Follows established guidelines to obtain necessary testing based on chief complaint prior to the exam. Prepares and chaperones patient for examination by the health care provider.</li><li>
Performs cleaning and disinfection of environment of care. Performs high-level disinfection of equipment and instruments by proper cleaning and care per OSHA guidelines and unit/hospital policy and procedure according to manufacture guidelines. Keeps exam rooms properly stocked with medical supplies, laboratory supplies, forms, and other materials as needed. Reports equipment and environmental repair needs to the appropriate department</li><li>
 Prepare room and assists physician with high dose radiation and laryngoscopy procedures including: vaginal cylinder, and tandem &amp; ring. Clean brachytherapy suite after procedures and process (GYN/Scope) instruments according to hospital policy.</li><li>
Manages phone calls, documents information from patients and relays information to physicians. Places return calls as directed by physicians. Schedules patients with additional providers and imaging as directed by physician. Performs rounding in department to communicate with patients as needed.</li><li>
Maintains collaborative professional working relations with clinical and administrative team members necessary to develop and maintain successful cross continuum of care for this population group.</li><li>
Assist in the coordination of inpatient transportation; Monitors ED alerts and notifies MD/NP and team of recently admitted patients.</li><li>
Escorts patients to rooms, transports patients throughout KCC using stretcher or wheelchair. Assist fall risk patients and obtains oxygen as needed. Recognizes and responds appropriately to emergencies.</li><li>
Performs other clinical functions as delegated and supervised by the Physician. Obtains prior authorizations for medications and imaging as needed.</li><li>
 Inserts and removes IV and Foley Catheters, completes pacemaker interrogations.</li><li>
Assist with front office duties as needed, including but not limited to, filing, scheduling, answering phone calls, chart preparation, scanning, preparing patient education material.</li><li>
Complies with established departmental policies for attendance, punctuality, procedures, and safety. Complies with organizational policies and procedures.</li><li>
Participates in Performance Improvement/Culture of Excellence activities to improve service and interdepartmental communications. Contributes to clinic-based education and PI initiatives; assist in the development of action plans and supports implementation.
</li><li>Perform all other duties as assigned.</li></ul> 

Work Experience
 
<ul><li>High School or GED required. Graduation from accredited Medical Assistant program and certification from the American Association of Medical Assistants or other certifying bodies highly preferred. CPR required. Phlebotomy experience required.</li><li>
One year experience in a medical office setting preferred. EMR experience preferred.</li></ul> 

Benefits 
 
One day/ week- part time(8am-4:30pm)
Pay Range: $19.50 - 27.31hr. (depends on years of experience)
Other Compensation (if applicable): Shift Differential
Review the 2025-2026 UMMS Benefits Guide
Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at careers@umms.edu.</div>

Medical Assistant I Part Time- One day/week

<div>Job Requirements 
 
8am-8:30pm includes holidays and weekends 
General Summary: 
Under the direction of professional nursing staff, provides direct patient care. Takes vital signs, checks surgical dressings, aids patient&rsquo;s with activities of daily living. This role performs blood draws and collects specimen samples. Observes and collects data and communicates about the patient&rsquo;s status in order to identify needs and provides needed care. Serves as a member of the interdisciplinary patient care services team. 
Principal Responsibilities and Tasks: 
The following statements are intended to describe the general nature and level of work being performed by the person assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. 
1. Performs testing and manages the care of the patient based on results achieved and clinical findings. 
 
2. Records patient care along the continuum, including activities of daily living (ADLs): feeding, bathing, dressing, toileting and transferring. 
 
3. Completes, documents and reports patient vital signs (temperature, blood pressure, pulse, respiration, oxygen saturation and reported pain level). 
4. Assists in admission, transfer and discharge of patients. 
5. Participates in cost effective strategies to optimize patient outcomes. 
6. Promotes patient safety including fall prevention. Ensures the safety of the clinical environment for patients, visitors, and other staff members. 
7. Maintains order and appearance of patient rooms and work area. Maintains patient care supplies and linen. 
8. Provides post-mortem care. 
 
9. Collaborates with members of the health care team to carry out the plan of care, including reporting observed changes in patients&rsquo; condition. 
10. Ensure patient comfort relative to their pain status. 
11. Measures and documents patient urinary and stool output. Documents calorie count. Measures and documents patient weight. 
12. Assists with indwelling urinary catheter care. Applies, maintains and removes external urinary catheter devices. Performs bladder scans, measures post void residuals and documents. Inserts both intermittent and indwelling catheters, documenting volume output. 
13. Conducts blood glucose monitoring. 
14. Performs venipuncture for drawing blood samples and established IV access. 
15. Performs nasal swabs. 
 
16. Gathers equipment required and initiates placement IV for the patient as directed by the registered nurse. 
17. Sets up and operates multiple lead EKG machines; attaches and removes EKG leads; runs a rhythm strip. 
18. Assists with enteral tube feedings via nasogastric or gastrostomy tubes, as supervised by licensed nurse. 
 
19. Performs chest physical/physio therapy, tracheal suctioning, tracheostomy care and incentive spirometry treatments as delegated and supervised by the responsible registered nurse 
 
20. Assists with simple dressing changes, such as routine dressings to stage one and two wounds, surgical incisions, and peripheral IV sites after assessment by a Registered Nurse. Provides wound care to promote healing and maintain structural integrity of the skin. Performs skin care and hygiene and reports impaired skin integrity and/or round impairment. Assists with appropriate strategies and/or treatment measures to provide wound care. 21. Assists with collection of patient specimens for laboratory testing. Incorporates proper techniques for patient identification, method for collection of appropriate specimen(s) and documentation. 
22. Provides orthopedic/rehab device care: e.g. braces, splints, CPM. Dons/doffs compression wraps/stockings. 
23. Precepts and mentors PCT Is, and other PCT IIs, managing completion of documentation. 
 
24. Participates in hourly patient rounding in collaboration with the health care team. 
 
25. Responds to patient triggered alarms, including call light, chair alarm, bed alarm, tele-sitter alarm, etc. 
 
26. Complies with the Joint Commission National Patient Safety Goals within scope of practice. 
 
27. Detects, reports, and acts to avoid or correct safety risks. Reports adverse events and near misses to appropriate management authority. 
 
28. Provides professional vigilance to assigned patients, including when assigned as a patient safety companion. 
29. Incorporates safe lifting techniques and body mechanics in daily practice. 30. Improves patient flow and prevents care delays. 31. Performs other duties as assigned. 
Work Experience 
 
Education &amp; Experience 
1. High school diploma or equivalent required. 
 
2. Current Maryland state certification as a Certified Nursing Assistant (CNA) or Geriatric Nursing Assistant (GNA) required. 3. One (1) year of previous experience preferred. 4. Current Basic Life Support (BLS) certification required.</div>

Patient Care Technician II (CNA), Oncology, Part-time

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