Qureos Mentor

University of Massachusetts Boston

<p></p><div><div><b>Job no:</b> 528169<br>
<b>Position Type:</b> Staff Full Time<br>
<b>Campus:</b> UMass Boston<br>
<b>Department:</b> Gerontology Institute<br>
<b>Pay Grade:</b> No Pay Grade<br>
<b>Date opened:</b> 26 Aug 2025 Eastern Daylight Time<br>
<b>Applications close:</b> 05 Sep 2025 Eastern Daylight Time
</div>
<div><div><b>General Summary:</b></div>
<div>
The Staff Attorney of the Pension Action Center (PAC) within the Gerontology Institute is responsible for assisting clients in obtaining their pension benefits. The incumbent will respond to requests for assistance from the public; conduct and supervise the intake of clients&rsquo; cases; select, supervise and train volunteers and student staff; and engage in outreach activities. The incumbent will prepare pension claims and appeal letters on behalf of PAC clients. In addition, the incumbent will assist the PAC Director and PAC Development and Outreach Director with raising money, including grant writing and fundraising efforts to ensure the continuation of the project.</div>
<div><b>
Examples of Duties:</b></div>
<div>
Provide legal representation to Pension Action Center clients; advise clients concerning their rights in the full spectrum of private and public employer-sponsored retirement plans; Write legal claims and appeal letters; conduct legal and factual research; screen and assign cases to individual volunteers and staff members to provide counseling, factual investigation and legal research, where appropriate; Conduct case reviews of work performed by non-legal staff to ensure quality of the work; Educate and provide direction to the case handler on what should be done on the case; Hire, train and supervise counselors and legal interns; Support outreach efforts including writing articles on employer-based retirement benefits for the Pension Action Center&rsquo;s newsletter and web-based outlets; Prepare and give presentations to professionals in the pension field and consumers on such topics as private and public pension rights, how to locate a lost pension and training on screening and referring cases; Identify potential funding sources and collaborate with UMB staff and outside partners on grant writing to ensure continuous funding for the project; write grant reports as required by the funding source; Perform other duties as assigned.</div>
<div><b>
Qualifications:</b></div>
<div>
Juris Doctorate Degree and admission or pending admission to the Bar of Massachusetts. Legal experience is preferred but not required. Familiarity with tax and/or employee benefits law is preferred. The incumbent may be required to travel. Competency in the use of web-based client tracking databases; Ability to work independently; Ability to maintain confidentiality; Strong legal and factual research skills; Strong oral and written communication skills; Strong interpersonal skills; Strong organizational skills; Strong commitment to customer service.</div><br>
<div></div>
<div><b>
Application Instructions:</b></div>
<div>
Please apply online with your resume, cover letter and list of three professional references.</div>
<div>
Review of candidates will begin following the application closing date.</div>
<div><b><i>
Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.</i></b></div></div></div><p></p>

Research Fellow (Staff Attorney)

<p></p><div><div><b>Job no:</b> 528181<br>
<b>Position Type:</b> Staff Full Time<br>
<b>Campus:</b> UMass Boston<br>
<b>Department:</b> IT Comm &amp; Infrastructure Serv<br>
<b>Pay Grade:</b> 35<br>
<b>Date opened:</b> 27 Aug 2025 Eastern Daylight Time<br>
<b>Applications close:</b> 11 Sep 2025 Eastern Daylight Time
</div>
<div><div><b>General Summary:</b></div>
<div>
Reporting to the Director of Network Services, the Network Security Operations Engineer (NSOE) is a vital hybrid role that combines advanced technical skills with operational management to safeguard the university&rsquo;s on-premises and cloud (Azure) network infrastructure, fulfilling comprehensive network security visibility requirements at the campus Network and Security Operations Center (NSOC). As a key liaison between Network Services, Cloud Operations, and the Information Security Office (ISO), the NSOE oversees hybrid (on-prem/Azure) network security operations, improves workflows, and manages the entire lifecycle of security incidents, service requests, and NSOC tasks&mdash;ensuring alignment with zero-trust principles and cybersecurity best practices. The NSOE proactively monitors, investigates, and responds to threats using Azure-native and integrated security tools, including SIEM (Sentinel), CASB, SolarWinds Observability Platform, Azure Firewall, Network Security Groups for micro-segmentation, VPN gateways, GlobalProtect, Infoblox, and Aruba NetEdit. The role also involves optimizing configurations for firewalls, edge switches, DMZs, and secure network segmentation. Responsibilities include conducting root cause analyses, vulnerability assessments, and risk mitigation, as well as coordinating with the ISO team to contain breaches and improve detection through AI/ML/DL network behavioral analytics. Additionally, the NSOE will assist in network design, performance testing, capacity planning, and policy development to ensure compliance with industry standards. Beyond technical tasks, the NSOE plays a managerial role by aligning network security with the NSOC, refining incident response protocols, and fostering collaboration between network and security teams. This position bridges the cloud and on-premises security gaps, maintaining a unified defense posture across the university&rsquo;s expanding hybrid ecosystem. It ensures that the organization maintains a single source of truth for network infrastructure, enabling efficient troubleshooting, risk assessment, and strategic planning. The role may require after-hours support for emergencies, network upgrades, and critical security events. The ideal candidate will have strong expertise in SOC/NOC environments, network security administration, and multi-vendor device management, as well as the ability to drive continuous improvement in both security posture and operational efficiency.</div><br>
<div></div>
<div><b>
Examples of Duties:</b></div><div><br>
<ul><li>Serve as the primary network security incident coordinator at the Network and Security Operations Center (NSOC), overseeing security, event monitoring, investigation, and response in alignment with enterprise incident response protocols.</li><li>Design and refine detection rules, alerts, and signatures based on threat intelligence, behavioral analytics (AI/ML), and attack trends.</li><li>Conduct proactive threat hunting using SIEM analytics, endpoint telemetry (EDR/XDR), and network forensics (e.g., PCAP analysis) to identify advanced threats and stealthy attack patterns.</li><li>Monitor and secure cloud/hybrid environments (e.g., Azure NSGs, SaaS applications) to ensure consistent visibility and policy enforcement across on-premises and cloud assets.</li><li>Implement and enforce Zero Trust Network Access (ZTNA) policies, including micro-segmentation, identity-aware proxies, and device posture checks (e.g., via Aruba ClearPass).</li><li>Perform malware traffic analysis using sandboxing tools (e.g., Cuckoo, VirusTotal) and correlate findings with network IDS/IPS alerts.</li><li>Act as a liaison between Network Services, ISO, and Desktop Support to ensure security compliance across IT environments.</li><li>Develop and report KPIs to measure security control effectiveness.</li><li>Proactively monitor, analyze, and respond to threats using various tools, including SIEM (Microsoft Sentinel), SolarWinds, Infoblox, Aruba NetEdit, and other security tools, to ensure the rapid containment of breaches and vulnerabilities.</li><li>Create, update, and maintain detailed internal network topology diagrams to ensure precise documentation and accurate planning.</li><li>Proactively secure and maintain all network infrastructure devices (routers, switches, firewalls, wireless controllers) through systematic hardening of configurations, timely patching of vulnerabilities, and continuous monitoring of access controls.</li><li>Conduct regular vulnerability assessments of network infrastructure using automated scanning tools and manual verification techniques to identify and remediate security gaps in compliance with the CIS framework control 12.</li><li>Develop, maintain, and version-control comprehensive network architecture diagrams (including logical/physical topologies, data flows, and security zones) using industry-standard tools (e.g., Visio).</li><li>Collaborate with network engineering and security teams to validate diagrams against real-time configurations, ensuring alignment with actual deployments and minimizing discrepancies.</li><li>Document and audit network configurations, capturing IP/MAC addresses, VLAN assignments, and ARP tables.</li><li>Align documentation with NIST SP 800-53 (CM-2, CM-6) and CIS Controls for audit readiness and risk management.</li><li>Support disaster recovery and business continuity planning by ensuring network documentation reflects failover paths, redundant systems, and critical dependencies.</li><li>Integrate diagrams with Sentinel to support real-time impact analysis during incidents and facilitate cross- team validation sessions with Security, Networks, and Operations teams to ensure accuracy and compliance.</li><li>Operate and optimize SIEM (e.g., Microsoft Sentinel) to centralize security event alerting (CIS Safeguard 13.1), correlating logs from network devices, endpoints, and cloud services. Tune alert thresholds (CIS Safeguard 13.11) to reduce false positives and prioritize critical threats.</li><li>Deploy and manage network/host-based IDS/IPS solutions (CIS Safeguards 13.2, 13.3, 13.7, 13.8), including NIDS, EDR, and CSP-native tools (e.g., Azure Network Watcher), to detect and block malicious activity across enterprise assets.</li><li>Enforce traffic filtering between network segments (CIS Safeguard 13.4) and port-level access controls (802.1X/Certificates) (CIS Safeguard 13.9). Implement application-layer filtering (CIS Safeguard 13.10) via proxies/firewalls to mitigate lateral threats.</li><li>Govern remote access security (CIS Safeguard 13.5) through Zero Trust policies (e.g., conditional access, endpoint compliance). Collect and analyze network flow logs (CIS Safeguard 13.6) to identify anomalies and support forensic investigations.</li><li>Develop and execute an audit framework to inventory all network assets, including switches, routers, wireless controllers, and security appliances, while capturing:</li></ul>
o IP/MAC address bindings with device ownership details<br>
o VLAN assignments and segmentation schemas<br>
o ARP tables and Layer 2/Layer 3 topology mappings<br>
o Firewall rulesets and access control lists (ACLs)<br>
o Device configurations (running/startup configs)<br>
<ul><li>Implement automated discovery tools (such as Aruba NetEdit, SolarWinds, or custom scripts) to:</li></ul>
o Continuously monitor network state<br>
o Detect configuration drift<br>
o Identify shadow IT devices<br>
o Validate compliance with security baselines<br>
<ul><li>Produce yearly gap analysis reports to highlight risks in current network architecture, identify opportunities for optimization during the Aruba transition and document technical debt requiring remediation within the yearly Plan of Action and Milestones (POAM) in a Network Security Improvement Project.</li><li>Produce comprehensive yearly gap analysis reports to assess risks within the current network architecture, identify optimization opportunities, and document technical debt requiring remediation as part of the annual POAM within the Network Security Improvement Project. These reports will serve as a critical tool for guiding strategic decisions, ensuring network security enhancements, and driving continuous improvement across the infrastructure.</li><li>Collaborate cross-functionally with various teams to ensure alignment and successful execution of key initiatives, including working with the Information Security Office to support Zero Trust initiatives, partnering with Network Engineering teams to validate migration plans, and coordinating with the Service Desk to update knowledge base articles.</li><li>Drive efforts to minimize mean time to repair (MTTR), strengthen the organization&rsquo;s security posture, and maintain seamless business continuity during the network modernization initiative led by the Director of Network Services; success will be measured by the timely delivery of thorough configuration documentation, the discovery and remediation of unidentified network assets, and a smooth migration to the new Aruba environment&mdash;ensuring enhanced operational efficiency and network reliability.</li><li>Manage and troubleshoot network devices using SecureCRT for secure CLI access, real-time monitoring, and diagnostics&mdash;resolving misconfigurations, performance issues, and connectivity problems to minimize downtime.</li><li>Automate and standardize network operations by developing SecureCRT scripts (VBScript/Python/Expect) and configuration templates, ensuring consistency, security compliance, and efficiency in upgrades, migrations, and capacity planning.</li><li>Lead and coordinate incident response efforts, collaborating with cross-functional teams (Network Services, ISO, IT, IT Partners, and other stakeholders) to mitigate security incidents efficiently.</li><li>Conduct post-incident reviews to identify gaps, refine security controls, and minimize future risks.</li><li>Assist in network design, capacity planning, and performance testing, ensuring alignment with security best practices and industry standards.</li><li>Partner with Network Services and ISO to develop and deliver clear, timely communications regarding network security initiatives, outages, and critical updates to stakeholders.</li><li>Translate complex network security concepts into accessible messaging for non-technical audiences, ensuring campus-wide awareness of cybersecurity risks and best practices.</li><li>Assist in the creation of network status dashboards, outage notifications, and service bulletins to keep the community informed of operational changes.</li><li>Assist with risk assessments, security audits, and penetration testing to identify and mitigate weaknesses.</li><li>Stay informed about emerging cyber threats, attacker tactics, and industry trends to refine defensive strategies.</li><li>Perform after-hours support for critical security incidents, network upgrades, and emergency response.</li><li>Participate in the training and supervision of student employees, supporting their professional development.</li><li>Deliver high-quality customer service, including awareness training and coaching.</li><li>Perform other duties as assigned.</li></ul></div>
<div><b>
Qualifications: Required Qualifications (non-negotiable)</b><br>
<ul><li>Master&rsquo;s degree in Cybersecurity, Information Technology, or a related field and coursework.</li><li>Minimum five (5) years of hands-on cumulative experience in a Network and Security Operations Center (NSOC) environment, with higher education experience preferred.</li><li>CISSP (Certified Information Systems Security Professional) certification or eligibility to be earned within 6 months of hire.</li><li>Experience with security frameworks (NIST, CIS, ISO 27001) and compliance standards.</li><li>Proven ability to diagnose and resolve complex network security issues in enterprise environments.</li><li>Strong technical skills across Microsoft Windows and Macintosh Operating System platforms, common applications (Excel), and utilities required.</li><li>Demonstrated proficiency with enterprise security and network tools, including but not limited to:</li></ul>
o SIEM, IDS/IPS, EDR/XDR, firewall platforms, behavioral analytics, and<br>
o SolarWinds for network monitoring.<br>
o Network access control (NAC) implementations (Aruba ClearPass).<br>
o Network forensic tools (i.e., Wireshark).<br>
o Vulnerability management platforms (Nessus, TenableOne, Rapid7).<br>
o Cloud security tools (Azure Security Center)<br>
o NetEdit for Aruba switch and config management.<br>
o SecureCRT and Putty for SSH and console to equipment.<br>
o CoPilot AI for packet trace analysis for threat hunting.<br>
o Wireshark for packet analysis.<br>
o Airwave wireless monitoring.<br>
o Aruba Wireless controllers and conductors.<br>
o Integrated ClearPass for 802.1x and RADIUS.<br>
o Access Points dedicated to RF and IDS analysis.<br>
o XMC (eXtreme Management Center) for eXtreme switch and config management.<br>
o UXI (User Experience Sensor) monitoring.<br>
o Visio and Draw.io.<br>
o Excel Spreadsheets.<br>
<ul><li>Hands-on experience configuring, monitoring, and troubleshooting security and network technologies in production environments</li><li>Working knowledge of industry-standard network and security platforms and their implementation best practices.</li></ul></div><br>
<div></div>
<div><b>
Application Instructions:</b></div>
<div>
Please apply online with your resume, cover letter and list of three professional references.</div>
<div>
Review of candidates will begin following the application closing date.</div>
<div><b><i>
Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.</i></b></div></div></div><p></p>

Network Security Ops Engineer

<p></p><div><div><b>Job no:</b> 528145<br>
<b>Position Type:</b> Staff Full Time<br>
<b>Campus:</b> UMass Boston<br>
<b>Department:</b> Institute for Early Education<br>
<b>Pay Grade:</b> 33<br>
<b>Date opened:</b> 27 Aug 2025 Eastern Daylight Time<br>
<b>Applications close:</b> 10 Sep 2025 Eastern Daylight Time
</div>
<div><div><b>General Summary:</b></div>
<div>
The Director of the Early Educator Leadership Network is responsible for creating and executing strategies that engage and strengthen relationships with alumni who are graduates of the Early Education Leaders Institute programs at UMass Boston. This individual will act as the key liaison between the organization and its alumni community, ensuring that alumni remain supported, involved, and connected with the organization's mission through various programming, events, and outreach efforts. The Director will oversee alumni network staff, engage in fundraising to support network programming, and build a strong sense of community among alumni and other external stakeholders.</div>
<div><b>
Examples of Duties:</b></div>
<ul>
<li><b>Alumni Network Programming and Staff Supervision:</b>
Supervise and support team members delivering alumni network programming, offering content-related support and coaching as needed<ul><li>.</li>
Deliver services such as webinars, training, leadership development PLCs, or other alumni engagement activities or mentorin<li>g</li>
Ensure high-quality services and programming by providing regular feedback to staff and facilitators<li>.</li>
Lead the design and development of innovative alumni network programming that aligns with the organization&rsquo;s goals and engages alumni<li>.</li>
Lead and manage planning and implementation of the institute&rsquo;s annual Early Educator Leadership Forums<li>.</li>
</ul></li><li><b>Strategic Alumni Engagement:</b>
Develop and implement a comprehensive alumni engagement strategy that aligns with the organization&rsquo;s mission and goals<ul><li>.</li>
Identify key alumni segments and tailor engagement approaches to deepen alumni involvement<li>.</li>
Establish and monitor metrics to track alumni engagement and program effectiveness<li>.</li>
</ul></li><li><b>Alumni Outreach &amp; Relationship Building:</b>
Plan and execute various alumni events, such as networking gatherings, webinars, regional meetups, and volunteer opportunities<ul><li>.</li>
Maintain regular communication with alumni through newsletters, social media, and targeted email campaigns<li>.</li>
Facilitate peer-to-peer mentoring programs and career development initiatives for alumni<li>.</li>
Recruit and support alumni leaders to serve on advisory boards and committees and other leadership opportunities<li>.</li>
</ul></li><li><b>Fundraising and Development:</b>
Identify potential donors and funders and cultivate relationships to secure financial contributions to support the alumni leadership network in collaboration with the institute&rsquo;s executive leadership<ul><li>.</li>
</ul></li><li><b>Community Building:</b>
Foster a strong sense of community among alumni by facilitating meaningful connections and collaborations<ul><li>.</li>
Highlight alumni success stories to inspire current beneficiaries and future alumni through blog posts, social media, and website content<li>.</li>
</ul></li><li><b>Evaluation and Continuous Improvement:</b>
Monitor the effectiveness of leadership network programs through regular feedback and evaluation mechanisms<ul><li>.</li>
Stay updated on best practices in leadership networks and early care and education and incorporate new trends into the organization's programs.
</ul></li><li><b>Collaboration and Integration:</b>
Collaborate with internal departments, including program staff, communications, and development, to integrate alumni engagement strategies into broader organizational goals<ul><li>.</li>
Work with external partners to enhance alumni programming and networkin<li>g</li>
</ul>
</li></ul><div><b>Qualifications:</b></div>
Master&rsquo;s degree in early childhood education, education, communications, nonprofit management, business administration, or a related field required<ul><li>.</li>
Five to 10 years&rsquo; experience in early education, leadership and/or alumni relations, community engagement, and/or nonprofit development<li>.</li>
Knowledge of leadership development and/or mentoring in early education, education, or similar sectors<li>.</li>
Strong communication and interpersonal skills to build lasting relationships with diverse alumni<li>.</li>
Excellent project management and event planning skills with the ability to plan and execute successful events and initiatives<li>.</li></ul><br>
<div></div>
<div><b>
Desired Qualifications:</b></div>
Proficiency in CRM systems, preferably Salesforce and/or data management to maintain accurate alumni records<ul><li>.</li>
Passion for community building and fostering long-term relationships with alumni<li>.</li>
Ability to think strategically and contribute to the organization&rsquo;s broader goals<li>.</li>
Strong organizational skills, attention to detail, and ability to meet deadlines<li>.</li>
Experience in fundraising strategies, grant writing, and/or external partnerships<li>.</li>
Familiarity with social media platforms to promote alumni engagement<li>.</li></ul><br>
<div></div>
<div><b>
Application Instructions:</b></div>
<div>
Please apply online with your resume, cover letter and list of three professional references.</div>
<div>
Review of candidates will begin following the application closing date.</div>
<div><b><i>
Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.</i></b></div></div></div><p></p>

Director of Early Educator Leadership Network

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University of Massachusetts Boston

ABOUT_COMPANY

Research Fellow (Staff Attorney)

Network Security Ops Engineer

Director of Early Educator Leadership Network