Qureos Mentor

University of Miami

<div><p><b>Current Employees:
</b></p><p>If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
</p><p></p><p><b>CORE JOB DESCRIPTION
</b></p><p></p><p>1. Analyzes data and generates useful business reports.
</p><p>2. Works with Total Rewards management team to create a prioritized list of needs for each function.
</p><p>3. Identifies and recommends new ways to streamline business processes based on data.
</p><p>4. Uses data to create models that depict trends in requests.
</p><p>5. Works with departmental managers to outline the specific data needs for each business method analysis
</p><p>project.
</p><p>6. Performs simple business analysis using various techniques, e.g., statistical analysis, explanatory and
</p><p>predictive modeling etc.
</p><p>7. Assists in determining and providing insight on best practices and actionable insights for the current business
</p><p>operations or issues.
</p><p>8. Handle special analytical projects as needed.
</p><p>9. Researches, analyzes, and recommends improvements to Total Rewards business processes in order to
</p><p>improve overall organization performance.
</p><p>10. Studies operational and performance data to identify trends and opportunities for improvement.
</p><p>11. Completes standard and ad hoc reporting requests.
</p><p>12. Builds and runs queries for routine reports.
</p><p>13. Works cross functionally with operations and supporting teams to provide a resource for verifying key data
</p><p>and performance reports.
</p><p>14. Document, stage, process, and review testing scenarios for payroll impacted configuration changes.
</p><p>15. Adheres to University and unit-level policies and procedures and safeguards the University&rsquo;s assets.
</p><p>This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other
</p><p>duties or responsibilities as necessary.
</p><p></p><p><b>CORE QUALIFICATIONS
</b></p><p>Education: Bachelor&rsquo;s degree in relevant field required
</p><p></p><p>Experience: Minimum 2 years of relevant experience required
</p><p></p><p><b>Knowledge, Skills and Abilities:
</b></p><ul><li>Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities
</li></ul><p>and work demands.
</p><ul><li>Teamwork: Ability to work collaboratively with others and contribute to a team environment.
</li></ul><ul><li>Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
</li></ul><ul><li>Communication: Strong and clear written and verbal communication skills for interacting with colleagues and
</li></ul><p>stakeholders.
</p><ul><li>Experience with Workday and or UKG Preferred but not required.
</li></ul><p></p><p>The University of Miami is recognized as one of the nation&rsquo;s premier research institutions and academic health systems and is among the largest employers in South Florida.
</p><p></p><p>With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally.
</p><p></p><p>We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service.
</p><p></p><p>The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
</p><p></p><p><b>Job Status:
</b></p>Full time
<p></p><p><b>Employee Type:
</b></p>Staff</div>

Total Rewards Analyst 1 (A)

<div><p><b>Current Employees:
</b></p><p>If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
</p><p></p><p>The Facilities Operations Control Representative serves as a liaison to faculty, staff, and facility managers to ensure the safety of facility occupants and guarantee the smooth operations of all facility functions and operations.
</p><p></p><p><b>CORE JOB FUNCTIONS
</b></p><ul><li><p>Answers phone calls with appropriate greeting, and addresses and resolves issues or transfers to appropriate staff.
</p></li><li><p>Enters, transcribes, records, stores or maintains information in written or electronic form.
</p></li><li><p>Monitors and responds to email requests received through customer service email accounts.
</p></li><li><p>Ensures that alarm notifications received through electronic monitoring, security or email are accurately reported.
</p></li><li><p>Oversees work order control and management.
</p></li><li><p>Distributes office supplies and assists in maintaining uniform inventory.
</p></li><li><p>Generates process and distribute work orders from online requests queue, phone calls, faxes, walk-ins, and emails.
</p></li><li><p>Adheres to University and unit-level policies and procedures and safeguards University assets.
</p></li></ul><p></p><p><b><i>This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
</i></b></p><p></p><p><b>CORE QUALIFICATIONS
</b></p><p></p><p><b>Education:
</b></p><p>High School diploma or equivalent
</p><p></p><p><b>Certification and Licensing:
</b></p><p>N/A
</p><p></p><p><b>Experience:
</b></p><p>Minimum 1 year of relevant experience
</p><p></p><p><b>Knowledge, Skills and Attitudes:
</b></p><ul><li>Commitment to the University&rsquo;s core values.
</li><li>Ability to work independently and/or in a collaborative environment.
</li><li>Skill in data entry with minimal errors.
</li><li>Ability to accurately prepare and maintain records, files, reports and correspondence.
</li></ul><p></p><p><b>Department Specific Functions (specific to Coral Gables campus)
</b></p><p></p><p>The Facilities Operations Control Representative serves as a liaison to students, faculty, staff, and Facilities team members to receive reports of facilities-related matters on campus and use various communication methods and the University&rsquo;s work order management system to dispatch and schedule Facilities technicians to address identified issues.
</p><p></p><p>The more in-depth job duties and responsibilities of the Facilities Operations Control Representative include, but are not limited to:
</p><p></p><p><b>Operational &amp; Customer Service
</b></p><ul><li><p>Answer phone calls from students, faculty and staff and take appropriate action for each call.
</p></li><li><p>Monitor incoming work order requests (online SRO website, departmental email, Microsoft Teams) so to generate work orders through the University&rsquo;s work order management system and dispatching Facilities technicians to address requests.
</p></li><li><p>Assist in the communication of general maintenance, major repairs, and shutdowns in a timely, effective and efficient manner via various forms of communication, written and orally.
</p></li><li><p>Maintains consistent and effective communication to administration, management, and the field team on day-to-day operations, as well as responding to planned or unplanned issues, utility disruptions, or emergencies.
</p></li><li><p>Monitor alarm systems, such as energy, fire alarm, and lift stations, and ensure appropriate action is taken when alarm notifications are received so to mitigate interruptions to University operations and life-safety issues. Respond to urgent matters and involve mangers, mechanics, and contractors as needed.
</p></li><li><p>Performs quality assurance review or work orders to ensure accuracy in work order components (i.e. work order types, account numbers, comments, status, etc.)
</p></li><li><p>Resolve customer complaints or answer customers' questions regarding Facilities-related matters, including following-up on survey responses.
</p></li><li><p>Serves as a liaison to students, parents, faculty, and staff regarding Facilities-related matters and status of work orders.
</p></li><li><p>Works closely with University-approved contractors (i.e., Environmental Services, elevator maintenance contractor, etc.) to dispatch issues and follow-up on status as needed.
</p></li><li><p>Evaluate and assign proper Access Control levels to online requests for appropriate routing through approval process.
</p></li><li><p>Notify on-call leader and mechanics of after-hour emergencies and communicate timelines for incidents, corrective actions, and resolutions.
</p></li><li><p>Generate and send end of shift reports to inform Facilities team members of activities that transpired throughout the shift.
</p></li><li><p>Supports the creation of the on-call roster and the notification process. Distribute the on-call roster weekly via email and make changes to roster as needed.
</p></li><li><p>Prepare &amp; distribute holiday schedules for Facilities Operations and coordinate appropriate levels of coverage for business continuity.
</p></li><li><p>Participates in departmental meetings and other University initiatives as requested.
</p></li><li><p>Serves as an integral member of the University&rsquo;s plan for disaster preparation and recovery.
</p></li><li><p>Position is essential personnel. Must be able to perform shift work, to respond to after hour&rsquo;s emergency call-in, and work in environments out of normal duties as needed.
</p></li><li><p>Other duties as assigned.
</p></li></ul><p></p><p><b>Education:
</b></p><p>High School diploma or equivalent
</p><p></p><p><b>Experience:
</b></p><ul><li>At least (1) year of experience in related fields such as: Administrative, Customer Service, Facilities Operations, etc.
</li><li>Must have proven emphasis on teamwork, cooperation, customer relations and leadership in problem solving.
</li></ul><p></p><p><b>Knowledge, Skills and Attitudes:
</b></p><ul><li>Knowledge of Microsoft Word, Microsoft Excel, and Microsoft Outlook. Preferred knowledge of work order management system.
</li><li>Skills in assessing, organizing, prioritizing, and multi-tasking.
</li><li>Strong written and verbal communication skills.
</li><li>Ability to work in a team setting.
</li><li>Be accountable for all aspects of their role and continuously improve.
</li><li>Demonstrates the willingness to take initiative and take on work tasks independently.
</li><li>Strong attention to detail.
</li></ul><p></p><p>The University of Miami is recognized as one of the nation&rsquo;s premier research institutions and academic health systems and is among the largest employers in South Florida.
</p><p></p><p>With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally.
</p><p></p><p>We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service.
</p><p></p><p>The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
</p><p></p><p><b>Job Status:
</b></p>Full time
<p></p><p><b>Employee Type:
</b></p>Staff</div>

Facilities Operations Control Representative

<div><p><b>Current Employees:
</b></p><p>If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
</p><p></p><p>The Office of Professional Advancement is seeking qualified part-time Program Educators for the Interior Design Certificate Program. We are looking for experienced industry professionals who are passionate about teaching, design, and adult education.
</p><p></p><p><b>Minimum Qualifications
</b></p><p>Applicants must possess:
</p><ul><li>A master&rsquo;s degree or higher in Interior Design, Architecture, Spatial Design, Fine Arts, or a related field
</li><li>A minimum of 10 years of professional industry and/or teaching experience in interior design or related disciplines
</li><li>Demonstrated expertise in SketchUp, AutoCAD, Adobe InDesign, and Space Planning
</li><li>Excellent verbal and written communication skills in English
</li></ul><p></p><p>Preferred qualifications include:
</p><ul><li>Experience teaching adult learners in professional, continuing education, or higher education settings
</li><li>Knowledge of current interior design trends, materials, and industry standards
</li><li>Professional licensure or certifications related to interior design or architecture
</li></ul><p></p><p><b>Responsibilities
</b></p><p>Program Educators are responsible for:
</p><ul><li>Delivering engaging and interactive instruction in interior design concepts and applications
</li><li>Teaching technical and creative skills related to design software, drafting, rendering, and space planning
</li><li>Facilitating hands-on learning activities, projects, and participant assessments
</li><li>Providing mentoring, guidance, and constructive feedback to participants
</li><li>Maintaining current knowledge of interior design practices, technologies, and industry trends
</li><li>Supporting participant professional growth and portfolio development
</li></ul><p></p><p><b>Additional Requirements
</b></p><ul><li>Reliable internet access and the ability to teach remotely via Zoom
</li><li>Strong presentation, facilitation, and organizational skills
</li><li>Ability to demonstrate software applications and design processes effectively in an online learning environment
</li></ul><p></p><p>These are part-time staff positions. Applications will be reviewed on a rolling basis based on instructional needs, and the applicant pool will remain open throughout the academic year.
</p><p></p><p>Please note that appointments and course assignments are contingent upon student enrollment, program needs, and available funding. Final confirmation of teaching assignments may not occur until classes begin. Compensation is competitive and commensurate with experience.
</p><p></p><p><b>Application Process
</b></p><p>Interested candidates should complete the online employment application and upload the following materials:
</p><ul><li>Cover letter
</li><li>Resume or curriculum vitae
</li><li>Portfolio or samples of professional work
</li></ul><p></p><p>For additional information, please contact the Division of Continuing and International Education at opa@miami.edu .
</p><p>The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
</p><p></p><p>UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
</p><p></p><p>The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
</p><p></p><p><b>Job Status:
</b></p>Part time
<p></p><p><b>Employee Type:
</b></p>Temporary</div>

Interior Design Certificate Program Educator

<div><p><b>Current Employees:
</b></p><p>If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
</p><p></p><p>The University of Miami, Bascom Palmer Eye Institute, has an exciting full time opportunity for a Clinical Program Coordinator (Ocuplastics) in Palm Beach Gardens, Florida.
</p><p>The Clinical Program Coordinator (H) assists in the development, organization, production, and evaluation of various departmental program offerings within the assigned unit. Moreover, this employee provides general oversight to daily program activities in support of the University&rsquo;s mission. The Clinical Program Coordinator (H) may also monitor the financial performance of programs to meet departmental goals and assists with short - and
<br>
long - range budgetary planning.
</p><p></p><p><b>CORE JOB FUNCTIONS
</b></p><ul><li><p>Evaluates program effectiveness, analyzes results, and recommends appropriate action.
</p></li><li><p>Coordinates clinical program activities with other departments and staff to ensure optimal efficiency.
</p></li><li><p>Serves as a main point of contact to facilitate communication between stakeholders.
</p></li><li><p>Develops collaborative partnerships across teams and/or patients to streamline processes and enhance
</p></li><li><p>departmental productivity.
</p></li><li><p>Trains, develops, and empowers staff to effectively perform their jobs.
</p></li><li><p>Develops program/departmental communications and may involve promotional materials for distribution.
</p></li><li><p>Prepares reports which may include financial statements, and records for management or outside agencies.
</p></li><li><p>Ensures confidentiality of patient and hospital business information.
</p></li><li><p>Coordinates the maintenance of established supply levels in designated areas, as needed.
</p></li><li><p>Adheres to University and unit-level policies and procedures and safeguards University assets.
</p></li></ul><p><b>This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other
</b><br>
<b>duties or responsibilities as necessary.<br>
</b><br>
</p><p><b>CORE QUALIFICATIONS
</b><br>
<b>Education:
</b><br>
Bachelor&rsquo;s degree in relevant field required or equivalent
<br>
<b>Certification and Licensing:
</b><br>
Refer to department description for applicable certification requirements
<br>
<b>Experience:
</b><br>
Minimum 2 years of relevant experience required<br>
</p><div><br>
<b>Knowledge, Skills and Abilities:
</b><br>
<ul><li>Learning Agility: Ability to learn new procedes, technologies, and protocols, and adapt to changing priorities
</li></ul>and work demands.
<br>
<ul><li>Teamwork: Ability to work collaboratively with others and contribute to a team environment.
</li></ul></div><ul><li>Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
</li><li>Communication: Strong and clear written and verbal communication skills for interacting with colleagues and
</li></ul>stakeholders.
<p></p><p><b>Department Addendum
 </b></p><div>Evaluates program effectiveness; analyzes results and recommends and/or takes appropriate action; coordinates program activities with other program, department or staff activities, ensuring optimum efficiency and compliance with appropriate policies, procedures, specifications and funding limitations.
<br>
<ul><li>Trains, develops and empowers staff to effectively perform their jobs; confers with and advises staff, students and others, providing technical advice, problem solving assistance, answers to questions and program goals and policy interpretations.
</li><li>Acts as a main point of contact for project funders, advisors, speakers and participants; recruits program participants, members and volunteers.
</li><li>Develops cooperative/therapeutic relationships with patients and families representing a variety of populations, projecting a positive and cooperative image; creates a calm, professional atmosphere that promotes productivity and a positive image.
</li><li>Develops program communications and promotional literature for distribution including newsletters, brochures and flyers, coordinating the process from development through printing and distribution.
</li><li>Prepares periodic reports, financial statements and records on program activities, progress, status or other special reports for management or outside agencies.
</li><li>Maintains patient confidentiality as well as the confidentiality of hospital business information.
</li><li>Accountable for maintenance of established supply levels, including but not limited to unit and supply rooms.
</li></ul></div><p></p><p>The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
</p><p></p><p>UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
</p><p></p><p>The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
</p><p></p><p><b>Job Status:
</b></p>Full time
<p></p><p><b>Employee Type:
</b></p>Staff</div>

Clinical Program Coordinator (Oculoplastic) - Bascom Palmer Eye Institute - Palm Beach Gardens, FL

<div><p><b>Current Employees:
</b></p><p>If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
</p><p></p><div><div><p>The University of Miami, Bascom Palmer Eye Institute, has an exciting full time opportunity for a Patient Access Representative 2 (On-Site) in Doral, Florida. The Patient Access Representative 2 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments.
</p><p></p><p><b>CORE JOB FUNCTIONS
</b></p></div><p></p><div><ul><li><p>Obtains, confirms, and enters demographic, financial , and clinical information necessary for financial clearance of scheduled patient accounts.
</p></li></ul></div><div><ul><li><p>Contacts patient s &rsquo; families or physician s&rsquo; offices to obtain missing insurance information .
</p></li></ul></div><div><ul><li><p>Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patien t and referring physician in the event of failed eligibility.
</p></li></ul></div><div><ul><li><p>Collaborates with scheduling departments to identify add-on patients.
</p></li></ul></div><div><ul><li><p>Obtains necessary authorizations, pre-certific ations, and referrals .
</p></li></ul></div><div><ul><li><p>Notifies patients of liabilities and collects funds.
</p></li></ul></div><div><ul><li><p>Maintains appropriate records , files , and accurate documentation in the system of record.
</p></li></ul></div><div><ul><li><p>Adheres to University and unit-level policies and procedures and safeguards University assets.<br>
</p></li></ul></div><p></p><div><p><i>This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or </i><i>responsibilities </i><i>as necessary.<br>
</i></p></div><p></p><div><p><b>CORE </b><b>QUALIFICATIONS<br>
</b></p></div></div><p></p><div><div><p><b>Education:
</b></p></div><div><p>High s chool diploma or equivalent<br>
</p></div><p></p><div><p><b>Certification and Licensing:
</b></p></div><div><p>Not A pplicable<br>
</p></div><p></p><div><p><b>Experience:
</b></p></div><div><p>Minimum 2 years of relevant experience<br>
</p></div><p></p><div><p><b>Knowledge, </b><b>Skills </b><b>and Attitudes:
</b></p></div><div><div>- Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
<br>
<ul><li>Teamwork: Ability to work collaboratively with others and contribute to a team environment.
</li><li>Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
</li><li>Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders<br>
</li></ul></div></div><p></p><div><p><b>DEPARTMENT ADDENDUM<br>
</b></p></div><p></p><div><p><b>Department Specific Functions
</b></p></div><div><ul><li><p>Projects a welcoming professional demeanor.
</p></li></ul></div></div><div><div><ul><li><p>Interacts and works effectively with patients of all ages, and the healthcare team to ensure a favorable first impression and positive patient experience.
</p></li></ul></div><div><ul><li><p>Coordinates wide range of functions from prearrival to discharge utilizing multiple systems including but not limited to: EPIC MyChart, Grand Central ADT, Cadence, Prelude, Radiant, OP Time, Care Everywhere, Resolute, Nice inContact Communication, and Aria Oncology simultaneously and independently to service patients promptly in a fast paced, constantly changing environment.
</p></li></ul></div><div><ul><li><p>Performs pre-service validation prior to patient&rsquo;s appointment for in person or virtual visits.
</p></li></ul></div><div><ul><li><p>Assists patients in navigating self-serve technology options including but not limited to MyChart and Self check-in kiosks, in person or remotely.
</p></li></ul></div><div><ul><li><p>Coordinates patient flow to ensure timely check-in and arrival to service area.
</p></li></ul></div><div><ul><li><p>Obtains, confirms, and accurately enters and updates demographic, financial, and clinical HIPAA protected information.
</p></li></ul></div><div><ul><li><p>Reviews real time eligibility insurance responses and/or master contract tool and updates coverages as needed.
</p></li></ul></div><div><ul><li><p>Conducts critical communication with patients or legal guardian facilitating the understanding of and obtaining signature on legal, ethical, and compliance related documents that must be presented and thoroughly explained to the patient prior to services being rendered including but not limited to: to Consent for Treatment and Conditions of Admissions, Advance Directives, HIPAA Notice of Privacy, No Surprise Billing, Good Faith Estimate, Off Campus Medicare Co-insurance and Advance Beneficiary Notices, and Medicare Secondary Payer Questionnaire.
</p></li></ul></div><div><ul><li><p>Serves as gatekeeper, performs insurance verification, and obtains referrals and/or authorizations as needed.
</p></li></ul></div><div><ul><li><p>Provides financial counseling services at check-in, explains benefits, creates estimates, and notifies patients of self-pay liabilities including co-pays, deductibles, co-insurances, global self-pay packages, and previous balances for both hospital technical and professional components and collects thereby reducing AR, Bad Debt, and collection costs by collecting patient&rsquo;s financial responsibility upfront.
</p></li></ul></div><div><ul><li><p>Promotes the use of effective methods of communication and collaborates with providers and clinical team schedulers in coordinating and scheduling complex follow up care onsite or remotely.
</p></li></ul></div><div><ul><li><p>Handles high volume of incoming and outgoing calls promptly. Answers and triages incoming calls, listens to patient/customers&rsquo; needs, responds to questions, provides helpful solutions, directs calls, and documents messages using appropriate software in accordance with established protocol.
</p></li></ul></div><div><ul><li><p>Collects and processes large amounts of currency and performs end of day cash-drawer reconciliation and timely bank deposits.
</p></li></ul></div><div><ul><li><p>Assists department in meeting all established key performance indicator goals: Co-pay, Previous Balances, Estimate Collections, Patient Satisfaction, Accuracy Rates, and Processing Time.
</p></li></ul></div><div><ul><li><p>Maintains a close working relationship and open communication with all members of the healthcare team to ensure a seamless check in, check out, clinic flow and positive experience for patients and caregivers.
</p></li></ul></div><div><ul><li><p>Recognize, analyze, solve, and de-escalate issues that may arise during workday by applying sound judgement and critical thinking.
</p></li></ul></div><div><ul><li><p>Ensures proper physical distancing is always maintained following established guidelines.
</p></li></ul></div><div><ul><li><p>Works with healthcare team to resolve unique situations and troubleshoot issues.
</p></li></ul></div><div><ul><li><p>Cross trained to carry out all Front-End Revenue Cycle and Clinical Support functions and able to float across all areas and assist as needed.
</p></li></ul></div><div><ul><li><p>Knowledge of health care regulatory guidelines and compliance requirements including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS.
</p></li></ul></div></div><div><div><ul><li><p>Work schedule is determined by departmental needs; flexibility in shift availability and scheduling adjustments is required .<br>
</p></li></ul></div><p></p><div><p><b>AREA SPECIFIC<br>
</b></p></div><p></p><div><p><b>ER<br>
</b></p></div><p></p><div><ul><li><p>Must possess a good understanding of the unique characteristics and operations of the Emergency Room to proficiently support.
</p></li></ul></div><div><ul><li><p>Proficient knowledge of ASAP module.
</p></li></ul></div><div><ul><li><p>Must be flexible and adjust to rotating schedules evenings, weekends, and holidays.
</p></li></ul></div><div><ul><li><p>Able to perform ADT functions (as described under Admitting section) afterhours, weekends, and holidays.
</p></li></ul></div><div><ul><li><p>Must adhere to PPE requirements as dictated by the specific situation.<br>
</p></li></ul></div><p></p><div><p><b>ADMITTING<br>
</b></p></div><p></p><div><ul><li><p>Must possess a good understanding of the unique characteristics and operations of Admitting to proficiently support the area.
</p></li></ul></div><div><ul><li><p>Proficient knowledge of ADT module.
</p></li></ul></div><div><ul><li><p>On-call and rotating schedule for evenings, weekends, and holidays.
</p></li></ul></div><div><ul><li><p>Explains and obtains patient acknowledgment for all required regulatory documents including but not limited to the HIPAA Facility Directory Form, and CMS MOON, HOON, and IMM notices.
</p></li></ul></div><div><ul><li><p>Obtains information from patient to complete Patient Self Determination Checklist and collects and scans pertinent documents.
</p></li></ul></div></div><div><div><ul><li><p>Responsible for obtaining, confirming, and documenting eligibility and benefits, and providing health plan admission notification.
</p></li></ul></div><div><ul><li><p>Responsible for pre-admissions log to include benefits, specialty, and financial clearance.
</p></li></ul></div><div><ul><li><p>Coordinates with bed control on bed availability.
</p></li></ul></div><div><ul><li><p>Collaborates with Transfer Center on all incoming transfers to finalize transfer requests.
</p></li></ul></div><div><ul><li><p>Responsible for processing admissions orders received via in-basket messaging.
</p></li></ul></div><div><ul><li><p>Extensive collaboration with providers, nursing unit, and utilization review department in coordinating admissions.<br>
</p></li></ul></div><p></p><div><p><b>CTU<br>
</b></p></div><p></p><div><ul><li><p>Must possess a good understanding of the unique characteristics and operations of CTU to proficiently support the area.<br>
</p></li></ul></div><p></p><div><p><b>HOSPITAL BASED CLINIC<br>
</b></p></div><p></p><div><ul><li><p>Must possess a good understanding of the unique characteristics and operations of the hospital-based department/clinic/division to proficiently support the area.<br>
</p></li></ul></div><p></p><div><p><b>PRACTICE BASED CLINIC<br>
</b></p></div><p></p><div><ul><li><p>Must possess a good understanding of the unique characteristics and operations of the practice-based department/clinic/division to proficiently support the area.<br>
</p></li></ul></div></div><p></p><div><div><p><b>REMOTE BASED<br>
</b></p></div><p></p><div><ul><li><p>Must possess a good understanding of the unique characteristics and operations of remote based call center operations to proficiently support all Front-End Revenue Cycle and Clinical Support remote functions.<br>
</p></li></ul></div><p></p><div><p><b>Department Specific Qualifications<br>
</b></p></div><p></p><div><p><b>Education:
</b></p></div><div><p>High School diploma or equivalent<br>
</p></div><p></p><div><p><b>Certification and Licensing:
</b></p></div><div><p>Not Applicable<br>
</p></div><p></p><div><p><b>Experience:
</b></p></div><div><p>Minimum 2 year of relevant experience.<br>
</p></div><p></p><div><p>Any appropriate combination of relevant education, experience or certification may be considered.<br>
</p></div><p></p><div><p>A highly motivated individual with the ability to obtain HFMA Patient Access Essentials certification and satisfactorily demonstrate outstanding interpersonal skills with a commitment to service excellence and meeting departmental and individual goals may be considered.<br>
</p></div></div><p></p><div><div><p><b>Knowledge, </b><b>Skills </b><b>and Attitudes:
</b></p></div><div><ul><li><p>TIER 1 essential worker that provides critical functions that cannot be paused in traditional and non-traditional healthcare settings.
</p></li></ul></div><div><ul><li><p>Subject to potential contact/exposure to pandemics and patients with contagious diseases.
</p></li></ul></div><div><ul><li><p>Able to be available 30 minutes prior to opening and after clinic ends, which fluctuates depending on clinic and provider, in addition to weekends, evenings, holidays, and during disastrous events (e.g., hurricanes, pandemics, etc.)
</p></li></ul></div><div><ul><li><p>Able to float and provide coverage without advance notice based on daily organizational needs, including working in offsite locations, tents or having to come onsite if working remotely.
</p></li></ul></div><div><ul><li><p>Onsite presence may be required to fulfill role regarded as vital in the delivery of healthcare services regardless of environmental conditions.
</p></li></ul></div><div><ul><li><p>Knowledge of health care regulatory guidelines and compliance requirements including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS.
</p></li></ul></div><div><ul><li><p>Outstanding interpersonal and customer service skills with a commitment to service excellence.
</p></li></ul></div><div><ul><li><p>Excellent critical thinking, analytical, troubleshooting, and problem-solving skills.
</p></li></ul></div><div><ul><li><p>Computer literate with the ability to acquire proficiency utilizing multiple systems and technology.
</p></li></ul></div><div><ul><li><p>Able to handle multiple tasks, software systems, and technologies simultaneously in a fast paced, constantly changing environment.
</p></li></ul></div><div><ul><li><p>Ability to work as an integral team member under minimal supervision, in a fast-paced, complex, and highly stressful environment.
</p></li></ul></div><div><ul><li><p>Knowledge of generally accepted accounting principles with excellent mathematical and cash management skills.
</p></li></ul></div><div><ul><li><p>Ability to establish and maintain effective working relationships with physicians, co-workers, other departments, and patients of all ages, and from across a broad range of cultural and social economic backgrounds.
</p></li></ul></div><div><ul><li><p>Skill in completing assignments accurately with attention to detail.
</p></li></ul></div><div><ul><li><p>Ability to work independently and/or in a collaborative environment.
</p></li></ul></div><div><ul><li><p>Adherence to punctuality and attendance standards, remaining flexible to meet departmental needs and ensure appropriate clinic flow.
</p></li></ul></div></div><p></p><p>The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
</p><p></p><p>UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
</p><p></p><p>The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
</p><p></p><p><b>Job Status:
</b></p>Full time
<p></p><p><b>Employee Type:
</b></p>Staff</div>

Patient Access Representative 2 (On-Site) Full Time - Bascom Palmer Eye Institute - Doral, FL

<div>
 <strong>
  Current Employees:
  <br/>
  <br/>
 </strong>
 If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
 <br/>
 <br/>
 <strong>
  Core Job Functions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assesses assigned patients and evaluates plans to include documentation of nursing care, and reports symptoms and changes in patients&rsquo; condition and vital signs.
  </li>
  <li>
   Modifies patient treatment plans as indicated by patients&rsquo; responses, conditions and physician orders.
  </li>
  <li>
   Reviews, evaluates, and reports diagnostic tests to assess patient&rsquo;s condition.
  </li>
  <li>
   Consults with physicians and other healthcare professionals related to assigned patients to assess, plan, implement and evaluate patient care plans.
  </li>
  <li>
   Prepares patients for, and assists with examinations, procedures, and treatments.
  </li>
  <li>
   Considers patient age and culture during patient treatments and provides any needed information regarding treatment plan.
  </li>
  <li>
   Nurtures a compassionate environment by providing psychological support.
  </li>
  <li>
   Performs appropriate patient tests and safely administers medications within the scope of practice.
  </li>
  <li>
   Administers and maintains accurate records related to medications and treatments as per regulatory bodies, policies, procedures and physician orders.
  </li>
  <li>
   Communicates plan of care in a timely manner to patient and family, as well as the appropriate team members, ensuring compliance with all regulatory guidelines (i.e., HIPAA).
  </li>
  <li>
   Uses available resources to assist in discharge planning.
  </li>
  <li>
   Plans, prioritizes, and adjusts assignments to accomplish goals and render superior patient care; seeks assistance when needed.
  </li>
  <li>
   Safely operates medical equipment. Serves as a preceptor and assists new staff in the provision of care in order to help them acclimate to the healthcare environment, and a direct patient care role.
  </li>
  <li>
   Adheres to University and unit-level policies and procedures and safeguards University assets.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  <strong>
   This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
   <br/>
   <br/>
  </strong>
 </em>
 <strong>
  Core Qualifications
  <br/>
  <br/>
 </strong>
 Education:
 <br/>
 <br/>
 Bachelor&rsquo;s degree in relevant field required
 <br/>
 <br/>
 Certification and Licensing:
 <br/>
 <br/>
 Valid State of Florida RN license required
 <br/>
 <br/>
 <strong>
  Refer To Department Description For Applicable Certification Requirements
  <br/>
  <br/>
 </strong>
 Experience:
 <br/>
 <br/>
 <strong>
  Minimum 2 Years Of Relevant Experience Required
  <br/>
  <br/>
 </strong>
 Knowledge, Skills and Abilities:
 <br/>
 <br/>
 <ul>
  <li>
   Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
  </li>
  <li>
   Teamwork: Ability to work collaboratively with others and contribute to a team environment.
  </li>
  <li>
   Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
  </li>
  <li>
   Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
 <br/>
 <br/>
 UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
 <br/>
 <br/>
 The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
 <br/>
 <br/>
 <strong>
  Job Status:
  <br/>
  <br/>
 </strong>
 Full time
 <br/>
 <br/>
 <strong>
  Employee Type:
  <br/>
  <br/>
 </strong>
 Staff
</div>


Registered Nurse 2 - PACU - UHealth SoLé Mia - Full Time

<div><p><b>Current Employees:
</b></p><p>If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
</p><p></p><p>The University of Miami (UHealth) Department of UPAC has an exciting opportunity for a full time Advanced Practice Registered Nurse (APRN) at UTower in Miami. The incumbent delivers medical care to a wide variety of patients. The APRN is also examines and treats patients independently and in autonomous collaboration with other health care professionals. Ensures proper illness and injury care and disease prevention, diagnosis, treatment, and recovery. May prescribe medications and order diagnostic tests. Advises patients about continuing care.
<br>
<br>
<b>CORE JOB FUNCTIONS
</b></p><ul><li><p>Performs and documents complete physical examinations and comprehensive health histories.
</p></li><li><p>Functions independently to perform age-appropriate history and physical for patients.
</p></li><li><p>Orders and interprets diagnostic and therapeutic tests relative to patient&rsquo;s age-specific needs.
</p></li><li><p>Prescribes appropriate pharmacologic and non-pharmacologic treatment modalities
</p></li><li><p>Implements interventions to support the patient to regain or maintain physiologic stability.
</p></li><li><p>Assists with the provision of care in accordance with facility, state, and federal regulations.
</p></li><li><p>Monitors the effectiveness of interventions.
</p></li><li><p>Facilitates the patient&rsquo;s transition within and between health care settings, e.g., admitting, transferring, and discharging patients.
</p></li><li><p>Collaborates with multidisciplinary team members by making appropriate referrals.
</p></li><li><p>Facilitates staff, patient and family decision making by providing educational tools.
</p></li><li><p>Adheres to University and unit-level policies and procedures and safeguards University assets.<br>
</p></li></ul><p><br>
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
<br>
<br>
<b>CORE QUALIFICATIONS
</b><br>
Education:
<br>
Master's degree in relevant field required
<br>
<br>
<b>Experience:
</b></p><p>Minimum 2 years of relevant advanced practice nursing experience preferred
</p><p>No previous experience required
<br>
<br>
<b>Certification and Licensing:
</b><br>
Valid State of Florida APRN license required
<br>
Refer to department description for applicable certification requirements
<br>
<br>
<b>Knowledge, Skills and Abilities:
</b></p><p></p><ul><li><p>Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
</p></li><li><p>Teamwork: Ability to work collaboratively with others and contribute to a team environment.
</p></li><li><p>Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
</p></li><li><p>Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.<br>
</p></li></ul><p><br>
This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job.
</p><p></p><p>The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
</p><p></p><p>UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
</p><p></p><p>The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
</p><p></p><p><b>Job Status:
</b></p>Full time
<p></p><p><b>Employee Type:
</b></p>Staff</div>

Advanced Practice Registered Nurse - UPAC - Full Time

Join University of Miami and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.