Qureos Mentor

University of Miami

<div>Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
The University of Miami/UHealth Department of Patient Access has an exciting opportunity for a full-time Patient Access Optimization Consultant (H) to work in Miami, FL. supporting operational performance through technology, process redesign, analytics, and change management. The Patient Access Optimization Consultant partners closely with operational, clinical, revenue cycle, IT, digital health, and leadership teams to identify opportunities, develop scalable solutions, support system implementations, and promote adoption of patient access to best practices across the health system. 
CORE JOB FUNCTIONS
<ul><li>Provides consultative support to patient access leaders and operational teams to improve access workflows, scheduling processes, registration accuracy, and front-end operational performance.
</li><li>Supports enterprise-wide patient access optimization initiatives focused on improving patient throughput, access to care, appointment availability, and the overall patient experience.
</li><li>Assesses operational barriers impacting patient access and collaborates with stakeholders to develop sustainable solutions that improve productivity, patient satisfaction, and revenue cycle outcomes.
</li><li>Analyzes operational data, key performance indicators, dashboards, and workflow trends to identify opportunities and support continuous improvement efforts.
</li><li>Develops, documents, and supports implementation of standardized workflows across ambulatory, procedural, specialty, and hospital-based settings.
</li><li>Partners with operational leaders to improve scheduling accuracy, provider template utilization, appointment capacity management, and related access standards.
</li><li>Supports patient access projects from planning through implementation, including project plans, timelines, communication materials, training plans, readiness activities, and adoption monitoring.
</li><li>Coordinates multidisciplinary workgroups, meetings, and stakeholder discussions to promote alignment, decision-making, and successful change adoption.
</li><li>Serves as a subject matter resource for patient access transformation initiatives, including scheduling, registration, financial clearance, digital access, and workflow redesign efforts.
</li><li>Supports technology initiatives related to patient access, including Epic optimization, CRM and patient engagement tools, digital check-in, self-service solutions, and workflow automation.
</li><li>Participates in design sessions, workflow validation, testing, user acceptance testing, operational readiness activities, go-live support, and stabilization for patient access systems and process changes.
</li><li>Collaborates with Revenue Cycle, Central Insurance Verification, Preauthorization, Financial Clearance, and Patient Financial Services teams to improve front-end financial workflows and reduce downstream issues.
</li><li>Facilitates performance improvement initiatives using process improvement and change management methodologies to enhance operational efficiency and patient access outcomes.
</li><li>Prepares recommendations, presentations, reports, and implementation materials for leaders and stakeholders related to patient access performance, process improvement, and operational optimization.
</li><li>Adheres to University and unit-level policies and procedures and safeguards University assets.
</li></ul>This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
<ul><li>Bachelor&rsquo;s degree in relevant field required
</li><li>Minimum 7 year of relevant experience required
</li><li>Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
</li><li>Teamwork: Ability to work collaboratively with others and contribute to a team environment.
</li><li>Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. - Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.
</li></ul>Any appropriate combination of relevant education, experience and/or certifications may be considered.
#LI-NN1
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff</div>

Patient Access Optimization Consultant (H)

<div>Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
The University of Miami/UHealth Division of Development and Alumni Relations has an exciting opportunity for a full time Manager, Development Initiatives to work in Miami, FL.
The University of Miami is considered among the top-tier institutions of higher education in the U.S. for its academic excellence, superior medical care, and cutting-edge research. At the U, we are committed to attracting a talented workforce to support our common purpose of transforming lives through teaching, research, innovation, and service. Through our values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) we strive to create an environment where everyone contributes to making UM a great place to work. We are one of the largest private employers in Miami-Dade County; home to more than 16,000 faculty and staff from all over the world.
The Division of Development and Alumni Relations supports and promotes the mission, purpose, and priorities of the University of Miami through fundraising and engagement by building and nurturing strategic philanthropic relationships to improve and transform the lives of individuals and communities. We are committed to values central to the Division&mdash;Service, Gratitude, Trust, and Partnership&mdash;which guide our strategic thinking, decision-making, and day-to-day interaction with each other and our stakeholders.
The Manager, Development Initiatives, coordinates project activities to support the fundraising efforts of the University of Miami Miller School of Medicine. The role contributes to stewardship activities that deepen engagement and foster an environment that leads to philanthropic gifts. This role also provides administrative and logistical support including meeting arrangement, progress tracking, and documentation for the fundraising team. In support of those activities, the Manager, Development Initiatives, may communicate with the President&rsquo;s office, Dean&rsquo;s office, trustees, VIP prospects and donors, School of Medicine department chairpersons, faculty, and research staff. This position may be called upon to assist with facilitating medical requests for donors who ask for additional help in navigating the University of Miami Health System. The Manager, Development Initiatives, will also be expected to solve problems and participate in a full range of tasks implementing appropriate solutions in compliance with the University&rsquo;s policies and procedures.
Core Responsibilities:
<ul><li>Manage and monitor project progress and address any issues that arise. Assists with the identification of completion shortfalls. Creates and maintains comprehensive project documentation, plans and reports. Ensures adherence to standards and requirements by reviewing project objectives against deliverables. Organizes, attends, and participates in project meetings.
</li><li>Partner with gift officers in day-to-day tasks, including: prioritizing and arranging meetings; preparing supportive materials for meetings; returning phone calls; replying to emails; arranging lunches, tours and small events; composing/editing routine correspondence; handling travel arrangements; prioritizing work and providing project support.
</li><li>Serves as the lead for the Dean&rsquo;s Roadshow Series, managing relationships with various departments throughout the University and working with external vendors to organize events at medical conferences.
</li><li>Act as contact/liaison for key donors, prospects, and VIPs to ensure prospect strategies are advanced, provide expedient assistance to requests and that appropriate follow-up with constituents is successfully completed.
</li><li>Assist donors and prospects with appointment scheduling and other requests related to their care at the University of Miami Health System.
</li><li>Contact prospects/donors to verify biographic information, and representative or event invitee information.
</li><li>Manage cultivation, solicitation and stewardship appointments for fundraisers and administrators.
</li><li>Create agendas, presentations and briefing materials for meetings with key donors by requesting appropriate research from the Portfolio Optimization team or gathering independent information utilizing on-line databases and annual financial reports to prepare background information/briefing materials for administration and fund raisers as needed.
</li><li>Ensure donors are regularly communicated with and move through the gift cycle by tracking interactions and documenting them in i-BIS throughout the cultivation, solicitation, and stewardship process.
</li><li>Assists in research and discovery efforts to identify new potential major gift donors by reviewing and analyzing daily patient screenings, making qualification calls, and sending development officers referrals.
</li><li>Inform administrators and fundraisers of important information regarding major gift donors, i.e., birthdays, anniversaries, special accomplishments, in connection with cultivations and solicitations and support stewardship efforts as needed.
</li><li>Provides support to the Medical Development and Alumni Relations team in the effective execution of cultivation and fundraising events.
</li><li>Work with development officer(s) to lead logistics for receptions, dinners, community activities and small events to support stewardship and cultivation of major gift donors.
</li><li>Manages the communications calendar for the alumni and parent communications.
</li><li>Works with medical development communications on alumni and parent newsletters and deploying social media content.
</li><li>Utilize i-BIS and other University systems to update and extract constituent information in accordance with i-BIS training and policies and procedures.
</li><li>Responsible for tracking gifts to ensure they are entered and reported in i-BIS accurately.
</li><li>Responsible for acknowledging gifts in a timely manner.
</li><li>Supports stewardship and cultivation outreach, mailings, programs, and presentations.
</li></ul>This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
Core Qualifications:
<ul><li>Bachelor&rsquo;s degree.
</li><li>Minimum three years of relevant experience.
</li><li>Must be solution-oriented and able to work independently to successfully complete projects on deadline.
</li><li>Excellent command of the English language, both oral and written, with a high level of creativity, attention to detail, and superior customer service skills.
</li><li>Proficient in Microsoft Office applications (i.e. Microsoft Word, Excel, and Outlook).
</li><li>Must have initiative mixed with good, sound judgment, and a high level of discretion to handle sensitive information.
</li><li>Must be able to handle multiple projects simultaneously and work in a dynamic team environment across multiple divisions.
</li></ul>Any relevant education, certifications and/or work experience may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff</div>

Manager, Development Initiatives

<div>Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
The University of Miami/UHealth Department of SCCC has an exciting opportunity for a Full-Time Manager, Quality Assurance - Remote to work at the UHealth campus in Miami, Fl.
CORE JOB SUMMARY
The Manager, Quality Assurance conducts routine, focused, and directed audits of human subject research protocols to ensure compliance with federal and local regulations and guidelines, and research site specific standard operating procedures. The incumbent on this position advises appropriate institutional officials of deficiencies, and recommends necessary corrective actions, with follow up to ensure that needed actions have been implemented. The Manager, Quality Assurance also trains and mentors quality assurance auditors.
CORE JOB FUNCTIONS
<ul><li>Remains in compliance with federal, state, and local regulations, and extramural agencies' requirements, and conducts inquiries of laboratories and research protocols.
</li><li>Prepares reports of investigations and inquiries for internal or external use. Assists in the preparation and presentation of educational programs.
</li><li>Conducts the preparation of research teams for FDA or other regulatory agency audits.
</li><li>Assists research teams with required written responses to observations resulting from audits conducted by regulatory agencies.
</li><li>Reviews audit reports and plans of quality assurance auditors.
</li><li>Monitors new legislation or changes in regulations that might affect the University's compliance in conducting research and recommends changes to administrative policies and procedures.
</li><li>Creates, revises, and maintains internal policies and standard operating procedures, as well as University-wide policies intended to assist University researchers in maintaining compliance with research standards and guidelines.
</li><li>Assists with the preparation of annual reports, summarizing efforts taken and changes to be implemented at both University and department levels.
</li><li>Maintains quality assurance related databases and electronic and paper audit files.
</li><li>Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
</li><li>Ensures employees are trained on controls within the function and on University policy and procedures.
</li></ul>This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Education: Bachelor&rsquo;s Degree in relevant field
Experience: Minimum 5 years relevant experience
Knowledge, Skills and Attitudes:
<ul><li>Ability to maintain effective interpersonal relationships
</li><li>Ability to communicate effectively in both oral and written form
</li><li>Skill in collecting, organizing, and analyzing data
</li><li>Ability to recognize, analyze, and solve a variety of problems
</li><li>Ability to exercise sound judgment in making critical decisions
</li></ul><h1 class="jobSectionHeader">DEPARTMENT ADDENDUM
</h1>Primary:
<ul><li>Develops, verifies, and implements procedures to accomplish SCCC research quality improvement goals.
</li><li>Reviews research protocol compliance and participant adherence to protocol: Reviews documentation of patient/participant screening procedures completed by Principal Investigator and CRS staff and reviews relevant medical information from patient clinic charts/medical records. Reviews logs/progress reports to track protocol compliance for both currently enrolled as well as follow-up patients/participants.
</li><li>Determines data to be collected and provides QC of Clinical Trial Management System (CTMS): Develops forms for collecting/summarizing data. Ensures data integrity and consistency in CTMS and written records. Supports corrections/queries resolution of audits/monitor visits and takes action to develop and implement CAPAs as needed. Establishes/maintains contact with CRS employees, health care providers, community agencies and study sponsors.
 </li><li>Updates appropriate agencies (such as sponsors, IRB, etc.) regarding status of research projects.
</li><li>Provides education to staff about research protocols.
</li></ul>Education:
<ul><li>Supports the development and implementation of a CRS employee orientation program. Participates in the implementation coordination and execution of the continuing education program for CRS employees.
</li><li>Assists with the design, conduct, and implementation of education and training programs for investigators, clinical research coordinators, and research staff in general and with specific emphasis on cooperative group trials.
</li></ul>Quality Initiatives:
<ul><li>Works closely with the CRS, Director Quality Assurance Unit. other CRS staff, and outside quality control/quality assurance personnel, on overseeing all CAPA initiatives.
</li><li>Provides support for, and coordination of quality initiatives primarily for the National Group protocols and non-IND Investigator Initiated Studies. This includes working with CRS staff to address data timeliness and query resolution.
</li><li>Supports the development and management of the CRS SOP portfolio.
 </li><li>Participates in the development of general goals, process improvement plans, and training activities related to research compliance.
</li><li>Works closely with the CRS Director, Quality Assurance Unit to develop and enhance systems and processes as required to improve efficiencies, compliance, and quality of the CRS operation.
</li></ul>Department Specific Qualifications
Certification and Licensing:
<ul><li>Current Research Coordinator certification by the Association of Clinical Research Professionals or Society of Clinical Research Associates or obtained within 1 year of hire.
</li></ul>Experience:
<ul><li>Medical and/or science education strongly preferred.
</li></ul>Knowledge, Skills and Attitudes:
<ul><li>Oncology and cooperative group clinical trial experience preferred.
</li><li>High-level interpersonal skills are required.
</li><li>Excellent English oral and written communication skills required.
</li><li>Thorough understanding of Good Clinical Practice guidelines and the Code of Federal Regulations required.
</li><li>Proficient with Microsoft Office Suite including Excel and Power Point.
</li><li>Knowledge of medical terminology.
</li><li>Ability to manage multiple tasks simultaneously.
</li><li>Attention to detail &amp; accuracy.
</li></ul>The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff</div>

Manager, Quality Assurance

<div>Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
<div><div>The University of Miami Health System (&ldquo;UHealth&rdquo;) IT Department has an exciting opportunity for a full-time Epic Senior Analyst, HB.
The Epic Senior Analyst, HB initiates the implementation, builds, and modifies complex applications, and collaborates with key stakeholders, end-users, and application team members to optimize the application&rsquo;s configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.
Core Responsibilities:
<ul><li>Collaborat es with key stakeholders, end-users, and application team members to optimize the application&rsquo;s configuration, function, and access .
</li><li>Serves as a primary support contact for application end ‐ users.
</li><li>Initiates the design, development, implementation, and maintenance of the application.
</li><li>Initiates all phases of testing and the documentation of workflow design.
</li><li>Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
</li><li>Initiates the identification of issues and guides the work to resolve them.
</li><li>Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations.
</li><li>Collaborates with trainers on application changes and new features to develop documentation and training strategies.
</li><li>Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs.
</li><li>Participates in on-call rotations and support and attend and participate s in, applicable committees.
</li><li>Maintains regular communication with team members, including participating in weekly project team meetings.
</li><li>Reviews the status of projects and issues on an ongoing basis with leadership.
</li><li>Remains knowledgeable about UHealth&rsquo;s policies, procedures, and business operations.
</li><li>Adheres to University and unit-level policies and procedures and safeguards University assets.
</li></ul></div></div><div><div>Department Specific Functions:
<ul><li>Manages and augments the development and maintenance of clinical application systems. Ensures adequate communication is maintained regarding all project status and priorities.
</li><li>Proactively performs analysis on current operational workflows, systems, and technology in order to recommend and implement changes or enhancements that will improve operations and further promote the organization's strategic vision and goals.
</li><li>Functions as an independent application project lead for a module or system. Acts as mentor, new hire trainer, and expert for application and technical teams, and other areas during implementation rollout efforts, in the on-going management of user requests, issues, and delivery of application enhancements.
</li><li>Defines information clinical systems requirements jointly working with management and professional staff in user departments. Ensures user requirements are successfully translated into technology-enabled solutions for new implementations and future feature functionality.
</li><li>Collaborates with user departments to identify, analyze, and continuously evaluate Service Level Agreements (SLAs) relative to the supported applications. Expert in working with users to create application reports to support operational needs.
</li><li>Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper Systems requirement specifications.
</li><li>Applies technical knowledge of all phases of Systems analysis
</li><li>Instructs, directs, and checks the work of less experienced Business Systems Analysts. Responsible for assembling project team, assigning individual responsibilities, identifying appropriate resources needed, and developing schedule to ensure timely completion of project and meeting deadlines of project. Familiar with the systems scope and project objectives, as well as the role and function of each team member in order to effectively coordinate the activities of the work team.
</li><li>Prepare project plans, which includes definition, scope, resources, and schedule.
</li><li>Allocate resources based upon the magnitude and necessity of the project. Prioritize projects and tasks in order to achieve department and Company objectives. Ensures adequate communication is maintained regarding all project status and priorities.
</li><li>Manage and augment the development and maintenance of BI application systems by conducting meetings with the users to determine their system requirements. Consults with functional area management regarding the status of specific projects.
</li><li>Develop detail system design which support the system requirements. Conduct technical reviews and walk-through of IT design documentation with development and design team members. Review and critique the technical documentation of other systems to assure quality products.
</li><li>Provide support for designated application systems. Augment and facilitate the design, development, implementation of enhancements to existing BI business systems.
</li><li>Develop working relationships with a diverse group of business people and gain an understanding of the complex nature of the Company&rsquo;s business and reporting needs. Maintain familiarity with the business plans of the Company and the departments serviced.
</li><li>Define Business Intelligence requirements jointly working with management and professional staff in user departments. Technical solutions must satisfy the business needs for the future, i.e., take into account Company growth and customer service objectives.
</li><li>Develop overall project plans for major efforts that satisfy the business needs of that functional area for review and approval by management. Also responsible for assisting user management in setting priorities within that functional area.
</li><li>Provide reporting innovation to user areas and contribute to improve the function, reliability and quality of services from Systems. Provide guidance in creating standards, testing procedures, version control, etc. Maintain a professional awareness of tools and techniques that might be used to improve the quality of service.
</li><li>May participate in the interviewing, hiring and performance appraisals of lower level people.
</li><li>Firm Knowledge of Micro Strategy software
</li><li>Ability to design effective user interfaces in BI products
</li><li>Other duties as assigned.
</li></ul>This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
</div><div>MINIMUM QUALIFICATIONS:
</div><div><ul><li>Bachelor's degree in Healthcare Administration, Information Systems, or related field.
</li><li>Minimum 5 years of experience as an Epic HB Analyst in a healthcare setting, preferred
</li><li>Epic HB certification required; additional Epic certifications (e.g., PB, Resolute) preferred.
</li><li>Familiarity with Epic tools such as Chronicles, Clarity, Charge Router, Contracts, WQ, DNB, and Reporting Workbench preferred.
</li><li>Experience working in a multi-hospital or integrated delivery network environment preferred.
</li><li>Strong understanding of hospital billing workflows and revenue cycle operations preferred.
</li><li>Excellent problem-solving, communication, and project management skills preferred.
</li><li>Experience with Epic upgrade cycles, testing, and documentation preferred.
</li><li>Familiar with state-of-the-art technology
</li><li>Major systems development and implementation experience
</li><li>Knowledge of CMS regulations, payer requirements, and billing compliance preferred
</li><li>Strong project management, team facilitation and control
</li><li>Ability to communicate ideas and problem solutions
</li><li>Ability to effectively work with people in other departments and/or outside of the enterprise.
</li><li>Understanding of Business Intelligence as a field and how the discipline applies to the UM environment
</li><li>Ability to work evenings, nights, and weekends as necessary.
</li><li>Proficiency in computer software ( i.e. Microsoft Office).
</li><li>Ability to recognize, analyze, and solve a variety of problems.
</li><li>Ability to communicate effectively in both oral and written form .
</li><li>Ability to lead, motivate, develop and train others.
</li></ul></div></div>Any appropriate combination of relevant education, experience and/or certifications may be considered
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff</div>

Epic Senior Analyst, HB

<div>Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
The University of Miami Health System (&ldquo;UHealth&rdquo;) IT Department has an exciting opportunity for a full-time Clinical Analyst 2 to work at in Miami onsite at Sole Mia.
The Clinical Analyst, Sole Mia works to ensure the clinical computer information systems in the UHealth system are working efficiently and effectively. The analyst provides further experience and knowledge to ensure all aspects of applications and systems development, build and implementation. The Clinical Analyst, Sole Mia may lead software upgrades and testing, analyze, define and apply technical knowledge to solve complex problems regarding clinical application systems. The Clinical Analyst, Sole Mia works closely with team members, staff and other personnel to further their understanding of objectives and requirements for the assigned clinical system. The analyst may be responsible for understanding change impacts, formulating strategies with key stakeholders, and addressing problems and challenges within the clinical information systems which may include software problems, hardware issues or network difficulties.
Core Responsibilities:
<ul><li>Provides support for designated clinical application systems.
</li><li>Augments and facilitates the design, development, implementation of enhancements to existing business systems.
</li><li>Facilitates database conversions and performs system analysis.
</li><li>Creates end user documentation to include training materials and report writing/creation within the systems managed.
</li><li>Participates in operational workflow validation including requirements, specifications, and gaining end user acceptance.
</li><li>Responsible for leading software upgrades and testing from an application perspective to include test plan creation and validation.
</li><li>Coordinates software updates and changes, reviews and tests each new release, and reports application system testing results.
</li><li>Performs periodic checks to ensure that data is entered and retrieved correctly and that all regulations regarding confidentiality and security are being followed.
</li><li>Understands change impacts and resistance and formulate strategies with key stakeholders to address impacts and build commitment.
</li><li>Provides support for designated application systems. Augments and facilitates the design, development, implementation of enhancements to existing business systems.
</li><li>Facilitates database conversions and performs system analysis.
</li><li>Trains customers on applications/reports/solutions as required.
</li><li>Manages Service Level Agreements (SLA) breaches by meeting with customers.
</li><li>Maintain appropriate and professional communication with business owners and end users.
</li><li>Assists user management in setting priorities within that functional area.
</li><li>Adheres to UHealth IT standards.
</li><li>Adheres to University and unit-level policies and procedures and safeguards University assets.
</li></ul>Department Specific Funstions:
<div>As a Clinical Analyst you will report to the Senior Manager and will be responsible for :
<ul><li>Providing oversight and leadership to Associate Clinical Analyst s on the team
</li><li>Implementing, building, and modifying the application
</li><li>Collaborating with key stakeholders, end-users, and application team members to optimize the application&rsquo;s configuration, function, and access
</li></ul></div><div><div><div>As a Clinical Analyst you will :
<ul><li>Serve as primary workflow support onsite contact for application end‐users.
</li><li>Perform daily onsite rounding.
</li><li>Design, develop, implement, and maintain the application s
</li><li>Support all phases of testing including integrated testing, user acceptance testing, technical dress rehearsal, and document workflow design
</li><li>Perform analysis of new releases and determine how they will impact workflow
</li><li>Identify issues and work to resolve them
</li><li>Provide day-to-day application support, evaluate and resolve service tickets, respond to telephone inquiries, implement requested application changes , and retrieve requested data in a timely manner
</li><li>Communicate and coordinate system functionalit ies with the Epic EMR systems teams and Operations staff, including downtime procedure configuration, support, and functionality
</li><li>Collaborate with trainers on application changes and new features to develop documentation and training strategies
</li><li>Participate in on-call rotations and support
</li><li>Maintain regular communication with team members and participate in weekly project team meetings
</li><li>Review the status of projects and issues on an ongoing basis with leadership
</li><li>Become knowledgeable about UHealth&rsquo;s policies, procedures, and business operations
</li></ul></div></div></div>This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
MINIMUM QUALIFICATIONS:
<ul><li>Bachelor&rsquo;s degree in relevant field required
</li><li>Minimum 3 years of relevant experience required preferably in healthcare or healthcare-related organization
</li><li>Previous operational, project management, and organizational skills preferred
</li><li>Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
</li><li>Teamwork: Ability to work collaboratively with others and contribute to a team environment.
</li><li>Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
</li><li>Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.
</li></ul>Any appropriate combination of relevant education, experience and/or certifications may be considered
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff</div>

Clinical Analyst, Sole Mia

<div>Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
The Department of Surgery is currently seeking a temporary Clinical Research Data Specialist to work part time hours in Miami.
CORE JOB SUMMARY
 
The Clinical Research Data Specialist assists in creating, updating, and maintaining research charts and case report forms, including regulatory related issues, in accordance with department standard operating procedures, under the supervision of the Principal Investigator (PI) and supervisor. The Clinical Research Data Specialist is responsible for the compilation, registration and submission of data, monitoring compliance with the protocol, adherence to SOPs, and all applicable regulations and guidelines.
 
 
CORE JOB FUNCTIONS
<ul><li>Extracts clinical data and research data from electronic medical records and other sources and enters this data in the clinical paper-based or electronic data capture system for each assigned study.
</li><li>Manages a workload of studies commensurate to level of experience
</li><li>Answers data clarifications (i.e., data queries) for each study.
</li><li>Schedules and meets with study monitors and assures patient cases are ready for each monitor visit and items are addressed after each monitoring visit.
</li><li>Develops source data worksheets specific to each assigned study.
</li><li>Assures clinical issues from monitoring reports are addressed and closed out before the next monitoring visit.
</li><li>Assures all study requirements are documented and meet both internal and external regulations in accordance with protocol guidelines.
</li><li>Maintains logs (i.e., TAS submissions, Velos etc.) in a timely manner according to department SOPs.
</li><li>Participates in site initiation visits (SIV), monitoring visits and participates in site disease group (SDG) team and PI oversight meetings as required.
</li><li>Assists multidisciplinary team in research activities.
</li><li>Maintains study binders and filings according to protocol requirements and department policy.
</li><li>Adheres to all UM and department policies and procedures.
</li><li>Compiles patient data for Investigator review to determine patient eligibility for protocol enrollment.
</li><li>Maintains screening, enrollment, adverse event, deviation, tumor measurement, concomitant medication, delegation and other sponsor and/or protocol specific logs.
</li><li>Ensures work environment is organized and functions efficiently. Participates in a collaborative, empowered work environment as demonstrated through teamwork. Demonstrates a level of professional practice that supports the delivery of appropriate care and positive working relationships throughout the medical center.
</li><li>Adheres to University and unit-level policies and procedures and safeguards University assets. 
</li></ul> 
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
 
 
CORE QUALIFICATIONS
<ul><li>High School Diploma or equivalent/relevant experience, certification or license
</li><li>No previous experience required
</li><li>Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
</li><li>Teamwork: Ability to work collaboratively with others and contribute to a team environment.
</li><li>Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
</li><li>Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders. 
</li></ul> 
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Part time
Employee Type:
Temporary</div>

Clinical Research Data Specialist

<div>Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
Work Shift: F/T (40 hrs.) per week, Days/ Evenings / Nights, flexible schedule, on calls and rotational weekend coverage may be required.
Work Location: University of Miami Hospital &amp; Clinics - Radiology Imaging UTower
CORE JOB FUNCTIONS
<ul><li>Maintains confidentiality of patient information.
</li><li>Assembles, completes, and processes patients&rsquo; charts.
</li><li>Keeps patient records accurately identified.
</li><li>Maintains an accurate clinical record, recording information per hospital policy.
</li><li>Transcribes doctors&rsquo; orders, checks charts for incomplete histories and operative summaries, and reports any issues to appropriate member of the healthcare team for correction.
</li><li>Orders unit supplies to maintain inventory of equipment and supplies.
</li><li>Assists with receiving, distributing, and sorting supplies brought to the unit.
</li><li>Obtains laboratory and x-ray reports and notifies doctors of results.
</li><li>Utilizes IDX RIS/PACS to track patient arrival times and advises front desk personnel of patient delays to maintain daily schedule.
</li><li>Greets patients upon arrival and verifies patient information.
</li><li>Directs patient to the dressing room and ensures patient changes into a gown and removes all metal items from their person.
</li><li>Assists in copying completed patient paperwork, delivering originals to front desk, and distributing copies to appropriate reading rooms.
</li><li>Adheres to University and unit-level policies and procedures and safeguards University assets.
</li></ul>This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Education:
High school diploma or equivalent
Certification and Licensing:
Not Applicable
Experience:
Minimum 6 months of relevant experience
Knowledge, Skills and Attitudes:
<ul><li>Skill in completing assignments accurately and with attention to detail.
</li><li>Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
</li><li>Ability to process and handle confidential information with discretion.
</li><li>Ability to work evenings, nights, and weekends as necessary.
</li><li>Commitment to the University&rsquo;s core values.
</li><li>Ability to work independently and/or in a collaborative environment.
</li></ul>The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff</div>

Clinic Assistant, Imaging Services, Full-Time

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