Qureos Mentor

University of Southern California

<div>Job ID REQ20177055 Category Keck Medicine of USC</div>
 <div>Serves as the first point of contact for employees reaching out to Human Resources for support. Provides resources and solutions to inquiries and maintains documentation. Escalates issues as needed and helps identify opportunities for HR Business Center process improvements. Assists with resolving employee issues related to HR policies and procedures, HR systems, compensation, payroll, benefits, and recruitment.
Essential Duties:<ul><li>
Provides clear, efficient, and courteous support to employees who reach out to human resources with general questions. Opens cases and enters all required information to ensure clear records of employee cases are maintained, diligently following up and resolving cases in a timely manner. Updates cases throughout resolution process with information gathered from customer follow-ups. Asks questions and seeks support when faced with unfamiliar requests. Adheres to all HR service level agreements.</li><li>
Discerns next steps toward resolutions, escalating complex requests for additional support to HR Business Center Representative II or Center of Excellence. Expands HR knowledge through continuous learning opportunities and assistance in authoring new knowledge articles and documents.</li><li>
Troubleshoots and resolves simple and routine issues using knowledge of HR policies and procedures, HR systems, and internal HR processes.</li><li>
Provide employees with accurate, consistent and timely responses and explanations regarding HR related questions and issues on policies, processes and procedures, with the goal to solve the question or issue at the first initial contact.</li><li>
Uses HR service technology to complete daily work and log information about employee inquiries, cases, and interactions (i.e., ServiceNow, Telephony, Workday, and Kronos).</li><li>
Conducts transactions and data updates within the HR human capital management system.</li><li>
Responsible for data entry and data integrity of information within the organization&rsquo;s human capital management systems.</li><li>
Assists in auditing HR Business Center data and ensure accuracy of information through on-going audit procedures.</li><li>
Answers phone calls and e-mails from employees, managers, leaders and HR staff regarding benefits, HR questions, payroll, onboarding, performance management, recruiting, and reporting.</li><li>
Performs other duties as assigned.</li></ul>
Required Qualifications:<ul><li>
Req High school or equivalent</li><li>
Req 1 - 3 years Hands-on Human Resources and/or customer service related experience.</li><li>
Req Excellent customer relations, interpersonal, and conflict management skills</li><li>
Req Basic computer skills including word processing, spreadsheets, and databases with strong data entry skills and experience.</li><li>
Req Demonstrated ability to exercise discretion with confidential information.</li><li>
Req Detailed oriented and experienced managing multiple tasks simultaneously.</li></ul>
Preferred Qualifications:<ul><li>
Pref bachelor's degree in human resources management, Business Administration or related field</li><li>
Combined experience and education may substitute for minimum educational requirements.</li><li>
Pref 1 year Hospital or healthcare experience</li><li>
Pref Ability to interpret and apply pertinent rules and regulations and identify and implement continuous process improvements.</li><li>
Pref Knowledge of Workday, Kronos, and ServiceNow or other case management software.</li><li>
Pref Experience working in a fast-paced environment with rapidly changing priorities with the ability to triage requests and inquiries and route them to appropriate parties.</li></ul>
Required Licenses/Certifications:
<ul><li>Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)</li></ul> 
Keck Hospital of USC, a 343-bed acute care hospital, provides exceptional and innovative care for complex medical and surgical conditions across a wide range of specialties. The hospital&rsquo;s world-renowned physicians deliver compassionate, customized, patient-centered care and treat the most acutely ill patients with highly innovative techniques and treatment plans. As a leading academic medical center, hundreds of clinical trials are currently taking place at Keck Hospital and its affiliated research institutions, giving patients access to novel and promising therapies that are generally not available elsewhere. Every day at Keck Hospital, physicians, nurses and staff go beyond the science of exceptional medicine to bring patients breakthroughs in the art of caring. Join this world-class team providing highly specialized care, up-to-the-minute research, and innovative clinical trials. The hourly rate range for this position is $25.00-$39.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate&rsquo;s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
<div>Job ID REQ20177055 Posted Date 06/23/2026</div></div>

HR Business Center Representative I - Total Rewards & HRIS - Full Time 8 Hour Days (Non-Exempt) (Non-Union) - FIXED TERM

<div>USC Department of Surgery is seeking a Clinical Research Coordinator Level 1 (RC1). Working directly under the supervision of the Research Coordinator Manager, the RC1 will work with the study team and the assigned Principal Investigator to enroll in and conduct clinical research.
The successful candidate will be motivated, proactive, resourceful, and detail-oriented. The position requires excellent organizational and communication skills with the ability to be decisive and adaptable. Candidates should have experience with clinical research and navigating medical records.
Essential job duties include, but are not limited to:
<ul><li>Working with study sponsors to complete all required data reporting</li><li>
Working with Investigators to identify potential study participants</li><li>
Enrollment of potential study participants</li><li>
Reviewing participant medical records</li><li>
Working with Investigators to identify and report adverse events</li><li>
Arrange study required clinic visits, laboratory testing and imaging</li><li>
Attend Surgical Research Unit meetings</li><li>
Maintain study documents as required by each study</li></ul>
Required Qualifications:<ul><li>
One year of more of clinical research experience is desired but not absolutely necessary if applicant has other qualifications in the health care industry that may be compatible with this position.</li></ul>
Preferred Qualifications:<ul><li>
Experience in a complex medical or academic development setting encouraged.</li><li>
Excellent communication skills &ndash; both written and verbal.</li><li>
Comfortable interfacing with highest level of university leadership and university supporters/volunteers.</li><li>
Demonstrated affinity for diplomacy and the ability to cultivate and maintain relationships at all levels.</li><li>
Practices a high level of integrity and honesty in maintaining confidentiality.</li><li>
Ability to multi-task effectively and demonstrate strong organizational skills.</li><li>
Sound judgment and decision making</li><li>
A cooperative and team-oriented attitude</li><li>
Effective facilitator in various settings</li></ul>
Follows established USC and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan.
This position is predominantly on site with the ability to have one day a week work from home if approved by the Manager. Employee must report to work at the USC Health Science Campus in Los Angeles, CA when scheduled. Work hours and on-site days may be subject to change depending on business needs.
The hourly rate range for this position is $32.01-$33.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations 
Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education Minimum Experience: 1 year Minimum Field of Expertise: Administrative or research experience. Working knowledge of MS Office applications. Demonstrated effective communication and writing skills. Ability to multi-task and prioritize. Demonstrated ability to work as part of a team as well as independently.</div>

Research Coordinator I

<div>Job ID REQ20176595 Category Keck Medicine of USC</div>
 <div>Performs diagnostic, therapeutic, preventive and health maintenance services under the direction and supervision of a physician. Duties include, but are not limited to: consults, daily rounds, ordering and interpreting labs, films, and studies, admitting/discharging patients, ordering medications per protocol, assisting in surgery, and ability to perform procedures within scope of practice and credentialed privileges. 
 
Departmental Specific Summary 
 
The Physician Assistant (PA) I is a licensed health professional who practices medicine with the supervision of a physician. The PA I has less than three years of experience as a PA. The PA I is involved in coordination of care, participates in education, and is closely engaged in clinical practice and patient care management. The PA I will function as a member our professional team by communicating, planning, and implementing care directly and with other healthcare professionals, including but not limited to physicians, pharmacists, office support staff, and other advanced practice providers. Duties may include obtaining patient health histories and complete physical examinations, documenting findings noting pertinent normal and abnormal findings, ordering and interpreting appropriate diagnostic and laboratory tests, counseling patients on preventative care, and ordering medications. The PA I may also be required to perform approved therapeutic or diagnostic procedures based upon patient's clinical status and document patient preparation and response to procedure(s). The Physician Assistant Practice Agreement will govern PA practice. The PA role includes abiding by rules and regulations of medical staff and PA certifying and regulating bodies. 
 
Essential Duties<ul><li>
Obtains detailed and accurate medical histories from patients; Performs appropriate physical examinations, delineates problems, and records the information.</li><li>
Develops and implements patient management plans, including the coordination of referrals to specialty and social services, the recording of progress notes and the provision of continuity of care</li><li>
Orders appropriate laboratory, diagnostic and radiographic studies along with indicated procedures. Orders therapies to include PT, OT, ST and Respiratory. Orders medications and consultations with other services and medications.</li><li>
Performs and / or interprets common laboratory, radiological, cardio graphic and other routine diagnostic procedures used to identify pathophysiological processes.</li><li>
May perform procedures based off privileges approved by medical staff</li><li>
Helps with care coordination of the patient with the rest of the team.</li><li>
Provides continuity of care in the management of complex illnesses and injuries under the supervision of a physician.</li><li>
Instructs and counsels patients regarding compliance with prescribed therapeutic regimens, emotional problems of daily living, and health maintenance, especially in the postoperative period; this might also include members of the patient&rsquo;s family in certain circumstances.</li><li>
Facilitates the referral of patients to other health and social service agencies when appropriate.</li><li>
Ensures billing for services rendered is completed and accurate.</li><li>
Performs other duties as assigned</li></ul> 
Required Qualifications:
<ul><li>Req Specialized/technical training Graduate from an accredited Physician Assistant Program.</li><li>
Req Bachelor&rsquo;s Degree Degree in a related field</li><li>
Pref 0 &ndash; 3 years&rsquo; experience in an ambulatory care setting.</li><li>
Pref Experience with surgical consults and H&amp;Ps.</li><li>
Req Committed to excellence in patient care and customer service.</li><li>
Req Demonstrates ability to effectively work with physicians, staff, and patients.</li><li>
Req Organization/time management skills.</li><li>
Req Excellent analytical, problem-solving, planning and evaluation skills.</li></ul><h2 class="jobSectionHeader">
Preferred Qualifications:
</h2><ul><li>Pref 0 &ndash; 3 years&rsquo; experience in an ambulatory care setting.</li><li>
Pref Experience with surgical consults and H&amp;Ps.</li></ul><h2 class="jobSectionHeader">
Required Licenses/Certifications:
</h2><ul><li>Req Physician Assistant - PA (CA DCA)</li><li>
Req Basic Life Support (BLS) Healthcare Provider from American Heart Association</li><li>
Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)</li><li>
Req National Commission on Certification of Physician Assistants (NCCPA) Required</li><li>
Req Drug Enforcement Administration Current Controlled Substance Course Certificate or obtain within 3 months of hire Drug Enforcement Agency (DEA) Certificate issued by the US Department of Justice for Schedule II-V controlled substances.</li></ul> 
USC Care Medical Group serves as the sole physician entity reporting to the USC Health System, uniting faculty clinical practice under Keck Medicine of USC. This entity oversees clinical governance, physician and ambulatory services, and core enterprise functions including billing, contracting, and financial operations. The organization encompasses 17 clinical departments, with approximately 1,500 physicians and 2,000 staff delivering care across more than 80 locations from Kern County to Orange County and into Las Vegas. USC Care Medical Group is the engine for patient-centered growth&mdash;advancing quality, safety, access, and financial strength through integrated, system-level thinking that transcends silos and traditional models. By building bridges across the enterprise, embracing innovation, and leveraging technology, we deliver seamless, 5-Star access and service while expanding clinical reach and diversified models of care. Our work fuels a sustainable cycle of good health&mdash;organizationally, financially, and within the communities we serve&mdash;driving continued growth from within and beyond the system&rsquo;s boundaries. The annual base salary range for this position is $145,600.00 - $240,240.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate&rsquo;s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
<div>Job ID REQ20176595 Posted Date 06/13/2026</div></div>

Physician Assistant I - OHNS - Medical Group APPs - Full Time 10 Hour Days (Exempt) (Non-Union)

<div>The Department of Radiology at the University of Southern California is seeking a highly motivated, dependable, and detail-oriented individual to join a dynamic research team supporting quantitative imaging research study. The selected candidate will play a key role in study operations, including maintaining ongoing communication with enrolled participants, coordinating and scheduling study visits, conducting interviews, and ensuring accurate data entry and management within study databases. The individual will also provide essential administrative and operational support to research staff and faculty investigators.
Candidates must possess excellent written and verbal communication skills. The ideal applicant will demonstrate strong interpersonal and interviewing skills, including the ability to build rapport with diverse populations while maintaining professionalism, confidentiality, and adherence to research protocols. Additional qualifications include strong organizational and problem-solving abilities, attention to detail, and the ability to manage multiple priorities independently and collaboratively. Experience with data collection tools, human subjects research, and cultural competency is highly desirable. Prior experience in a research setting is preferred. This is a grant-funded position.
Work Location
This position is on-site and employee must report to work at the USC Health Science Campus in Los Angeles, CA when scheduled.
Compensation
The hourly rate range for this position is $23.35 - $26.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate&rsquo;s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education Minimum Experience: 1 year Minimum Field of Expertise: Administrative or research experience. Working knowledge of MS Office applications. Demonstrated effective communication and writing skills. Ability to multi-task and prioritize. Demonstrated ability to work as part of a team as well as independently. 

Minimum Education: High school or equivalent Minimum Experience: 0 - 6 months Minimum Field of Expertise: Knowledge of data collection procedures and some experience with data analysis. Excellent interpersonal skills needed for interaction with participants.</div>

Research Project Interviewer

<div>Job ID REQ20173954 Category Research and Clinical Support</div>
 <div>The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the &ldquo;Trojan Family,&rdquo; which is comprised of the faculty, students, and staff that make the university what it is. 
 
The USC Leonard Davis School of Gerontology is seeking an Assistant Research Administrator with strong leadership, organizational, and interpersonal skills to join its team! The Assistant Research Administrator assists in the preparation of routine proposals within the parameters of sponsored and non-sponsored research guidelines. Assists in the development, preparation, and finalization of project budgets. Serves as liaison and active partner between principal investigators, Office of Sponsored Research, research groups, and other departments. Collaborates with the Office of Sponsored Research to ensure awards are set up properly, including cost-sharing awards, if applicable. Reviews and understands the terms and conditions of sponsored projects administered. Initiates expenditures. Downloads and monitors reports supporting project status. Participates in the contract closeout process and audits inquiries. Coordinates and organizes events related to sponsored projects. Participates in and contributes to process improvements and group projects. This position reports to the Associate Research Administrator-Post Award and will work on campus at UPC.
Responsibilities:<ul><li>
Assists in the preparation of routine proposals for submission to sponsoring agencies.</li><li>
Assists with the document preparation, budget and compliance review, and the proposal approval process in the electronic proposal system.</li><li>
Assists in the development, preparation, and finalization of project budgets.</li><li>
Participates in the communication between principal investigators, collaborating researchers, department of Contracts and Grants, Sponsored Projects Accounting and other USC departments relevant for accurate research administration.</li><li>
Supports the collaboration with Sponsored Project Accounting to ensure awards are set up properly, including cost-sharing accounts and advance funding requests.</li><li>
Reviews and understands the terms and conditions of sponsored projects and supports efforts to ensure compliance with all policies, procedures and USC/funder regulations.</li><li>
Maintains up-to-date knowledge and comprehension of USC financial and research administration systems such as Workday, Cayuse, KC, TARA, and Cognos Business Intelligence.</li><li>
Initiates expenditures as requested by faculty or staff, creates requisitions in the USC procurement system, sets up new suppliers/vendors and independent contractors funded by grant accounts.</li><li>
Processes reimbursements for faculty, staff, independent contractors and guest speakers.</li><li>
Financial Management: monitor budgets and expenses, ensure spending follows NIH compliance guidelines, handle payroll allocations for researchers on grants</li><li>
Compliance and Regulations: Ensure projects follow all rules, including federal regulations and sponsor guidelines, institutional policies, audit readiness (keep records in case of review)</li><li>
Grant Lifecycle Oversight: confirm accurate set up of grant accounts, track deadlines (reports, renewals, closeouts) and handle modifications (budget changes and extensions)</li><li>
Reporting and Closeout: submit final financial reports, ensure funds are properly spent and reported, close the account according to sponsor requirements.</li><li>
Prepares individual financial faculty reports on sponsored projects in the school as needed.</li><li>
Participates in contract closeout processes and audits inquiries.</li><li>
Participates in the coordination of events related to sponsored projects.</li><li>
Performs special projects and assignments as requested but the Dean.</li></ul><div><div><div><div><div><div>
The ideal candidate will have experience managing NIH grants, be proficient in Microsoft Office (Excel, Word, PowerPoint), and demonstrate strong attention to detail, financial literacy, organization and time management, as well as effective communication and problem-solving skills.</div></div></div></div></div></div>
The hourly range for this position is $35-$36.94. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate&rsquo;s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations
Benefits include a competitive salary, a rich array of USC benefits including healthcare (including dental and vision), 403(b), tuition reimbursement, national holidays, paid vacation, and more. This is a full-time salaried position that will require substantial commitment and flexibility.
If you are interested and would like to be considered for this position, please submit your complete application. Include a cover letter and resume.
Thank you for your interest! 

Minimum Education: Bachelor's degree Combined experience/education as substitute for minimum education Minimum Experience: 1 Year Minimum Field of Expertise: A Bachelor&rsquo;s Degree or equivalent combination of education and experience with broad knowledge of relevant research computer software, e.g.: Microsoft Access, Word, Excel, PowerPoint; Outlook, SPSS, Visio, and SunGard. Experience in creating and analyzing statistical reports. Must be able to utilize computer technology to access data, maintain records and generate reports. Proven oral and written communication skills to interact with other employees.
<div>Job ID REQ20173954 Posted Date 04/11/2026</div></div>

Assistant Research Adminstrator

<div>The University of Southern California (USC), founded in 1880, is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the &quot;Trojan Family,&quot; which is comprised of the faculty, students and staff that make the university what it is.
JOB ACCOUNTABILITIES:<ul><li>
Learns and masters the creation, initiation, development, and revision of protocols, informed consents, case report forms, and other study and clinical research documentation to support principal investigators and quality assurance systems for the Clinical Investigations Support Office. Submits protocols and supportingdocuments to internal and external regulatory bodies (i.e. Institutional Review Board), ensuring trials are consistent with approved proposals to open new studies.</li><li>
Provides regulatory affairs support, coordinating or performing a wide variety of administrative and data management activities for CISO functions and research project goals. Manages and maintains CISO electronic regulatory files, including staff resumes, licenses, training certificates, equipment receipts, investigation logs, etc. Reviews documentation as needed to support regulatory filings, and maintains research files and documentation required by regulations.</li><li>
Works with senior team members to support and facilitate clinical research. Helps prepare and conduct high-quality compliance reviews, including close-out and reporting. Interacting with research investigators and staff throughout the process, from helping activate study and research trials to escalating problems and issues, as needed. Provides support and clinical-specific training to staff, maintaining and improving quality assurance training and development programs as needed.</li><li>
Updates all databases, and regulatory binders with information pertinent to studying milestone progress, including but not limited to: clinical trial management systems, IRB databases, internal and external spreadsheets, and study electronic systems.</li><li>
Ensures compliance with all applicable local, state, and federal regulations, statutes, and laws, and with agencies including the IRB and Federal Drug Administration (FDA). Maintains compliance with Good Clinical Practice (GCP) guidelines, patient confidentiality (HIPAA) and any other applicable laws.</li><li>
Maintains communication, attends meetings, and answers questions from all involved parties including regulatory bodies (i.e. IRB), pharmaceutical companies (including monitors), principal investigators and colleagues. Works with clinical trial coordinators, research staff and investigators to further communications, helping remove obstacles impeding trial progress.</li><li>
Participates in KSOM centralized activities to support and promote research regulatory requirements. Coordinates with and assists other CISO staff and departments with educational efforts, helping ensure highest quality research and protection of human subjects. Identifies compliance training and educational needs, coordinates the reporting of serious adverse events and protocol deviations, and proposes, completes, and submits amendments to protocols and trial forms and documentation, as needed.</li><li>
Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.</li></ul>
Position location: On-site
Salary range:
The annual rate for this position is $75,968.95 - $101,364.43. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. 

Minimum Education: Bachelor's degree Minimum Experience: 2 years/Combined education/experience as substitute for minimum experience Minimum Field of Expertise: Experience in clinical research compliance, regulatory research and/or operations in the academic or private sector. Experience with submissions to the Institutional Review Board and/or the Federal Drug Administration for Investigational Drugs and Devices (IND/IDE). Knowledgeable of Informational Conference on Harmonization-Good Clinical Practice (ICHGCP), Department of Health and Human Services (DHHS), Office of Human Research Protections (OHRP) and FDA regulations and procedures. Ability to evaluate the risks and benefits of different solutions, and proven problem-solving and decision-making skills to uncover causes of problems. Exemplary organization skills and attention to detail. Proven ability to interpret, analyze, and apply pertinent policies, procedures, regulations, and requirements. Deft interpersonal and diplomatic skills for communicating tactfully with all levels of staff and diverse individuals and groups. Demonstrated experience developing communication plans, instructional materials and related content. Experience with office management communication software/tools (e.g. Google suite, Slack, Skype). Preferred Education: Bachelor's degree Preferred Experience: Three years Supervises: No Preferred Field of Expertise: Three years&rsquo; experience in clinical research compliance, regulatory research and/or operations in the academic or private sector. Extensive experience in compliance oversight, coordination, monitoring, and/or auditing of clinical research studies and trials. Advanced knowledge of regulations governing human research. Special Instructions to Applicants: Applicant Attachments (Required): R&eacute;sum&eacute; &amp; Cover Letter Applicant Questions: N/A Learns and masters the creation, initiation, development, and revision of protocols, informed consents, case report forms, and other study and clinical research documentation to support principal investigators and quality assurance systems for the Clinical Investigations Support Office. Provides regulatory affairs support, coordinating or performing a wide variety of administrative and data management activities for CISO functions and research project goals. Helps prepare and conduct high-quality compliance reviews, including close-out and reporting. Updates all databases, and regulatory binders with information pertinent to studying milestone progress. Maintains communication, attends meetings, and answers questions from all involved parties including regulatory bodies, pharmaceutical companies, principal investigators and colleagues.</div>

Clinical Research Regulatory Specialist

<div>Job ID REQ20172897 Category Ophthalmology</div>
 <div>Provide advanced ophthalmic imaging needs for patient care and/or projects. As an integral part of the Ophthalmology Clinic, the Ophthalmic Photographer provides photography and media services for patient care, clinical trials, and research. Daily interactions with supervisor and doctors, as well as periodic meetings with clinical manager. Incumbents are expected to work with minimal supervision; periodic and regular progress checks are performed to evaluate and adjust workload accordingly.
Essential Duties:<ul><li>
Clinical Duties &bull; Perform complex ophthalmic photographic procedures such as optical coherence tomography, fundus photography, disc photography, fluorescein angiography, indocyanine green angiography, slit lamp photography, gonio photography, and external photography to assist in the diagnosis of ocular pathology. &bull; Perform complex ophthalmic ultrasound procedures such as A-scan, B-scan and UBM. Write preliminary reports on all scans performed and meet proficiency requirements of the department. &bull; Perform complex ophthalmic electrophysiology testing such as ERG, EOG, VEP, GVF, and color vision tests. Write preliminary reports on all ISCEV standard testing protocols performed and meet proficiency requirements of the department. &bull; Perform complex ophthalmic microperimetry and manual kinetic perimetry. &bull; Performs duties proficiently in multicenter clinical trials and fulfillment of applicable certification requirements. &bull; Set-up, operate, and maintain equipment to conduct appropriate tests and procedures. &bull; Prepare the necessary supplies for photography, ultrasound and electrophysiology, exams, and procedures. &bull; Provide maintenance of all imaging equipment. &bull; Troubleshoot complex diagnostic testing and PACS problems. &bull; Provide direct patient care in the diagnostic department. &bull; Provide patient care support for other services, when necessary. &bull; Prepare exam results for interpretation by physician. &bull; Consult with physician concerning test results and alert physician to positive test results or test abnormalities. &bull; Report patient concerns, symptoms, reactions and changes to licensed clinic personnel. &bull; Serve as liaison between the medical staff and patients to answer questions, coordinate patient care, and/or provide patient education. &bull; Monitor and track work requests. &bull; Assist in research photography. &bull; Provide advanced photography for research publications, presentations, posters, and papers. &bull; Perform all tasks in a safe manner in compliance with organizational safety policies and according to applicable regulations; maintain a neat workstation and environment. &bull; Provide excellent customer service. &bull; Maintain confidentiality of all records and information related to patients, physicians, employees, the University and in related interests. &bull; Obtain, document and update in appropriate system(s) all necessary patient information.</li><li>
General Administrative Duties &bull; Triage patient issues to achieve timely resolution. &bull; Respond to requests by doctors and staff during clinic. &bull; Maintain clinic/patient flow, balancing diagnostic testing requirements, patient appointment times, and non-appointment activities. &bull; Coordinate service requests with appropriate vendors and USC IT teams. &bull; Assist clinical manager with design and implementation of educational programs, which support professional growth and staff development. &bull; Provide structured cross training to enhance the diagnostic team&rsquo;s skill sets. &bull; Assist with pharmaceutical inventory and logs; identify variances. &bull; Always maintain and protect patient confidentiality. &bull; Support and participate in department huddles and team meetings. &bull; Demonstrate KNOWN service standards.</li><li>
Perform other duties or projects, as assigned, or requested.</li></ul>
Required Qualifications:<ul><li>
Req High school or equivalent</li><li>
Req Associate's degree</li><li>
Combined experience/education, as substitute for minimum education.</li></ul><ul><li>
Req 3 years Minimum three years&rsquo; experience serving as an Ophthalmic Photographer in high volume setting.</li><li>
Req Experience serving as an Ophthalmic Photographer in clinical trials, hospital, academic or like institution(s).</li><li>
Req Ultrasound or electrophysiology experience</li></ul><ul><li>
Req Possess a working knowledge of ophthalmic anatomy &amp; physiology, relevant modalities and the application of photographic techniques.</li><li>
Req Excellent interpersonal skills which promote pleasant and effective communication with patients, staff, and doctors.</li><li>
Req Demonstrate professional and effective work skills to handle all responsibilities within a fast-paced, high pressure setting.</li><li>
Req Strong organizational and follow-up skills.</li><li>
Req Ability to work independently with minimal supervision.</li><li>
Req Ability to multitask effectively.</li><li>
Req Flexibility and adaptability given the dynamic nature of medicine and departmental needs.</li><li>
Req The ability to interact calmly and effectively with patients with difficult personalities.</li></ul>
Preferred Qualifications:<ul><li>
Pref Electrophysiology experience</li><li>
Pref Registered Ophthalmic Ultrasound Biometrist (ROUB) Registered Ophthalmic Ultrasound Biometrist (ROUB).</li><li>
Pref Certified Phlebotomy Technician - CPT (CA DPH) Phlebotomy Certification.</li></ul>
Required Licenses/Certifications:
<ul><li>Req Optical Coherence Tomography Certification (OCT-C) Optical Coherence Tomography Certification (OCT-C)</li><li>
Req Certified Retinal Angiographer Certification Certified Retinal Angiographer (CRA) certification</li><li>
Req Basic Life Support (BLS) Healthcare Provider from American Heart Association</li><li>
Req Certified Diagnostic Ophthalmic Sonographer (CDOS) Certified Diagnostic Ophthalmic Sonographer (CDOS) certification</li><li>
Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)</li></ul> 
The hourly rate range for this position is $34.50 - $58.65. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate&rsquo;s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
<div>Job ID REQ20172897 Posted Date 03/12/2026</div></div>

Ophthalmic Photographer III - Eye Inst of Los Angeles Clinic - Full Time 8 Hour Days (Non-Exempt) (Union)

Join University of Southern California and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.