Qureos Mentor

University of Southern California

<div>Job ID REQ20175495 Category Keck Medicine of USC</div>
 <div>Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility. The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed.
Essential Duties:<ul><li>
1. Demonstrates competency in the quality of work and knowledge of a Patient Access Representative.</li><li>
2. Strives for first call resolution and demonstrates high level of customer service.</li><li>
3. Maintains warm, courteous and professional behavior in accordance with the USC/Keck customer service standards while interacting with contacts, both internal and external.</li><li>
4. Maintains consistent accuracy in all tasks associated with job role and tasks and responsibilities daily.</li><li>
5. Exhibits collegial and professional demeanor in all interactions.</li><li>
6. Contributes effectively as a productive team member to the Patient Access Center and USC/Keck.</li><li>
7. Follows USC/Keck Communications standard and policy.</li><li>
8. . Accepts alternate assignments to any area within the organization as assigned by Management.</li><li>
9. Expected to work from home as/when organizationally deployed, following the departmentally established guidelines and expectations for remote work.</li><li>
10. Other duties as assigned.</li><li>
11. May page physicians as dictated by internal procedures, correctly, professionally and in a timely manner.</li><li>
12. May perform follow up checks with all open pages while on shift and before leaving shift</li><li>
13. Demonstrates proficiency in ensuring that all information housed within the Call Management system and Qgenda is sent for updates to management and readily accessed when needed.</li><li>
14. Answers, screens and directs incoming and outgoing telephone calls, electronic messages, omnichannel contacts and other web-based communications using the organizational communications management system. Transfers telephone calls to the appropriate department or medical personnel.</li><li>
15. Processes messages following departmental procedure and ensuring compliance with HIPAA regulations.</li><li>
16. Utilizes organizationally defined systems to perform patient communication.</li><li>
16. Performs scheduling functions, to include scheduling, rescheduling cancelations and confirmations of appointments using organizational scheduling system.</li><li>
17. Creates and maintains medical data and reconciles to patient appointment records.</li><li>
18. Coordinates care with patient coordinators, nurses and physicians to secure appointments for patients and referring physicians.</li><li>
19. Performs data entry and maintains data bases for bumps and cancellations.</li><li>
20. Verifies insurance coverage using organizationally defined process. May determine if patient&rsquo;s insurance is contracted with USC and advise patient of any estimated financial responsibility.</li><li>
21. Using USC/Keck defined guidelines, and at their discretion, carries out Service Recovery activity, and/or escalate to any Level 3/Lead or Supervisor within the Patient Access Center.</li></ul>
Required Qualifications:<ul><li>
Req High school or equivalent</li><li>
Req 2 years Minimum two (2) years of experience working in a call center, customer service and/or healthcare department/ environment (or combination of that equals two or more years)</li><li>
Req Demonstrated interpersonal skills.</li><li>
Req Ability to multi-task.</li><li>
Req Excellent verbal and written communication skills.</li></ul>
Preferred Qualifications:<ul><li>
Pref Associate's degree Associates&rsquo; or Bachelors&rsquo; degree in healthcare, business or operations field strongly preferred.</li><li>
Pref Specialized/technical training Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant.</li><li>
Pref Knowledge of HIPPA compliance and various health insurance types preferred.</li><li>
Pref Knowledge of medical terminology strongly preferred.</li><li>
Pref Demonstrated knowledge of high-level computer literacy with practice management scheduling systems preferred.</li><li>
Pref Bilingual: Spanish, Chinese and other languages preferred.</li></ul>
Required Licenses/Certifications:
<ul><li>Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)</li></ul> 

The hourly rate range for this position is $21.00 - $33.15. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate&rsquo;s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
<div>Job ID REQ20175495 Posted Date 05/18/2026</div></div>

Patient Access Liaison II - Access Center - Full Time 8 Hour Days (Non-Exempt) (Union)

<div>Job ID REQ20175122 Category Keck Medicine of USC</div>
 <div>ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIES<ul><li>
Assists personnel with transfers, turning and positioning of patients.</li><li>
Assumes responsibility for own professional development and practice.</li><li>
Carries assigned cell phone and pager and responds to calls and/or pages in a timely manner.</li><li>
Disassembles and returns traction equipment to proper storage areas.</li><li>
Maintains and locates gurneys, wheelchairs and other essential equipment within the hospital.</li><li>
Maintains and organizes bed storage areas.</li><li>
Maintains safety at all times by keeping hallways and utilities rooms clear of equipment and clutter.</li><li>
Obtains and sets up traction equipment.</li><li>
Other duties as assigned.</li><li>
Pick up Blood products from the Blood Bank and deliver to the unit.</li><li>
Picks up and delivers specimens to lab.</li><li>
Responds to Code Blue emergency to assist with chest compressions as directed by MD or ACLS RN</li><li>
Responds to Code Stroke by transferring patient to the radiology department within a timely manner.</li><li>
Responds to Emergency Codes</li><li>
Responsible for understanding and participating in the organizational-wide Performance Improvement Program through orientation, education, departmental participation, interdepartmental quality control.</li><li>
Performance improvement and quality planning activities</li><li>
Supports the unit team by promoting unity and teamwork among co-workers by maintaining a positive attitude and positive working relationships.</li><li>
Transfers patients to the Viewing Room or Morgue; Assists with setup of the viewing room.</li><li>
Transportation of patients via gurney, bed, or wheelchair.</li><li>
Utilizes the TeleTracking Transport System correctly and effectively to maintain optimum productivity.</li></ul>
JOB REQUIREMENTS
Education
Minimum (Required)
Ability to read and write at an 8th grade level. Testing required.
Preferred (Not required)
High School Diploma or GED preferred.
Work Experience
Minimum (Required)
Preferred (Not required)
Prefer minimum of one-year recent experience in an acute care hospital.
Licenses and Certifications
Minimum (Required)
Basic Life Support
Preferred (Not required)
Pay Transparency
The hourly rate range for this position is $21.00 - $25.44. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate&rsquo;s work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. 
POSITION SUMMARY Under the supervision of the RN, the Patient Transporter is responsible for safe and efficient movement of patients to and from clinical units and diagnostic/treatment areas. Maintains and organizes bed storage areas. Assembles/disassembles traction equipment to include returning to proper storage area. Responds to code situations. Applies good verbal and non-verbal skills to achieve service goals of customer satisfaction and positive work environment. Demonstrates and promotes compliance to infection control, legal, and safety standards. Demonstrates investment in the overall forward movement of the unit and the organization.
<div>Job ID REQ20175122 Posted Date 05/13/2026</div></div>

Patient Transporter - Patient Transport - Part Time 8 hours Evenings (3:00PM to 11:30PM) (Union, Non-Exempt)

<div>The University of Southern California (USC) is one of the world&rsquo;s leading private research universities. Situated in the heart of Los Angeles, USC is home to 23 academic schools and units, and it is the region&rsquo;s premier institution for the arts, athletics, business, engineering, law, sciences and technology. University Communications seeks a Media Manager to join the USC Media Relations team within the central University Communications office.
Charged with enhancing USC&rsquo;s reputation for world-class research and education, the USC Media Relations team tells the compelling stories of our students, scientists and medical professionals who are making a difference in Los Angeles and the world.
The Media Manager oversees the planning and execution of initiatives that elevate USC&rsquo;s reputation and amplify its research, people, and impact. This role directs daily media operations, including production schedules and workflows, while ensuring safety, compliance, and timely engagement with local, national, and global outlets. The Media Manager manages budgets, supervises staff and student workers, and provides both technical and editorial leadership. In addition, they lead cross-functional teams to deliver media projects, respond to news developments, and support issues management, while contributing to training programs on media technology, newsroom operations, and best practices in media engagement.
As a member of the USC Media Relations team, you will:<ul><li>
Develop, organize, and implement standards, procedures, and best practices for media relations activities. Assist in developing and coordinating the implementation of media policies and response protocols. Communicate updates and procedural changes in a timely and accurate manner.</li><li>
Manage day‑to‑day responses to inbound media inquiries, including those involving sensitive or complex issues. Draft and edit statements, talking points, Q&amp;As, and media responses in coordination with internal stakeholders. Ensure messaging accuracy, consistency, and alignment with institutional priorities. Build and maintain relationships with journalists, editors, and media outlets.</li><li>
Coordinate interviews, briefings, and media engagements for university leaders and subject‑matter experts. Provide preparation support for spokespersons, including message development and interview readiness.</li><li>
Monitor media coverage and social media conversations to identify emerging issues. Flag potential risks and recommends response strategies. Support crisis communications and rapid‑response coordination as needed, including participation in after‑hours or weekend rotations.</li><li>
Collaborate with communications colleagues across schools and units to ensure aligned messaging and effective coordination. Contribute to proactive storytelling efforts by identifying and pitching newsworthy stories that elevate USC&rsquo;s reputation.</li><li>
Maintain systems for tracking media inquiries, coverage, and outreach efforts. Organize and update digital records, ensuring effective transfer, retention, and disposal of files in accordance with policies.</li><li>
Research, gather, and synthesize information to support media responses, reports, and strategic recommendations. Prepare summaries, briefs, and materials for leadership review.</li><li>
Support the management of resources related to media operations, including vendor coordination, technology needs, and project budgets. Review and approve expenditures within established limits and monitors fiscal activity as required.</li><li>
Act as a liaison between Media Relations leadership, internal partners, and external media. Communicate assignments, priorities, and special requests. Monitor the status of pending items and follow up to ensure timely completion</li></ul>
Required qualifications:<ul><li>
3 years of experience and Bachelor's degree in Media Studies, Public Relations, Communication or Journalism</li><li>
Demonstrated experience in media relations within a complex organization.</li><li>
Thorough knowledge of media engagement practices, news cycles, and attribution standards.</li><li>
Excellent written and oral communication skills, with strong editing and drafting media material abilities.</li><li>
Excellent interpersonal skills to build effective relationships with reporters and internal partners.</li><li>
Strong organizational and analytical skills to manage multiple priorities in fast‑paced environments.</li><li>
Ability to exercise sound judgment in assessing developing news and determining response needs.</li><li>
Knowledge of digital communication tools, social media platforms, media monitoring systems, and related technologies.</li><li>
Demonstrated ability to handle sensitive information with discretion and professionalism.</li><li>
Experience working with multiple stakeholders and supporting communication strategies across decentralized teams.</li></ul>
Preferred qualifications:
<ul><li>Higher education experience preferred.</li></ul>
The annual base salary range for this position is $110,000 &ndash; $115,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate&rsquo;s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
The University of Southern California is an Equal Opportunity Employer
#LI-Hybrid 
Required Education: Bachelor's degree in media studios, public relations, communication, or journalism Required Work Experience: 3 years</div>

Media Manager

<div>Job ID REQ20173954 Category Research and Clinical Support</div>
 <div>The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the &ldquo;Trojan Family,&rdquo; which is comprised of the faculty, students, and staff that make the university what it is. 
 
The USC Leonard Davis School of Gerontology is seeking an Assistant Research Administrator with strong leadership, organizational, and interpersonal skills to join its team! The Assistant Research Administrator assists in the preparation of routine proposals within the parameters of sponsored and non-sponsored research guidelines. Assists in the development, preparation, and finalization of project budgets. Serves as liaison and active partner between principal investigators, Office of Sponsored Research, research groups, and other departments. Collaborates with the Office of Sponsored Research to ensure awards are set up properly, including cost-sharing awards, if applicable. Reviews and understands the terms and conditions of sponsored projects administered. Initiates expenditures. Downloads and monitors reports supporting project status. Participates in the contract closeout process and audits inquiries. Coordinates and organizes events related to sponsored projects. Participates in and contributes to process improvements and group projects. This position reports to the Associate Research Administrator-Post Award and will work on campus at UPC.
Responsibilities:<ul><li>
Assists in the preparation of routine proposals for submission to sponsoring agencies.</li><li>
Assists with the document preparation, budget and compliance review, and the proposal approval process in the electronic proposal system.</li><li>
Assists in the development, preparation, and finalization of project budgets.</li><li>
Participates in the communication between principal investigators, collaborating researchers, department of Contracts and Grants, Sponsored Projects Accounting and other USC departments relevant for accurate research administration.</li><li>
Supports the collaboration with Sponsored Project Accounting to ensure awards are set up properly, including cost-sharing accounts and advance funding requests.</li><li>
Reviews and understands the terms and conditions of sponsored projects and supports efforts to ensure compliance with all policies, procedures and USC/funder regulations.</li><li>
Maintains up-to-date knowledge and comprehension of USC financial and research administration systems such as Workday, Cayuse, KC, TARA, and Cognos Business Intelligence.</li><li>
Initiates expenditures as requested by faculty or staff, creates requisitions in the USC procurement system, sets up new suppliers/vendors and independent contractors funded by grant accounts.</li><li>
Processes reimbursements for faculty, staff, independent contractors and guest speakers.</li><li>
Financial Management: monitor budgets and expenses, ensure spending follows NIH compliance guidelines, handle payroll allocations for researchers on grants</li><li>
Compliance and Regulations: Ensure projects follow all rules, including federal regulations and sponsor guidelines, institutional policies, audit readiness (keep records in case of review)</li><li>
Grant Lifecycle Oversight: confirm accurate set up of grant accounts, track deadlines (reports, renewals, closeouts) and handle modifications (budget changes and extensions)</li><li>
Reporting and Closeout: submit final financial reports, ensure funds are properly spent and reported, close the account according to sponsor requirements.</li><li>
Prepares individual financial faculty reports on sponsored projects in the school as needed.</li><li>
Participates in contract closeout processes and audits inquiries.</li><li>
Participates in the coordination of events related to sponsored projects.</li><li>
Performs special projects and assignments as requested but the Dean.</li></ul><div><div><div><div><div><div>
The ideal candidate will have experience managing NIH grants, be proficient in Microsoft Office (Excel, Word, PowerPoint), and demonstrate strong attention to detail, financial literacy, organization and time management, as well as effective communication and problem-solving skills.</div></div></div></div></div></div>
The hourly range for this position is $35-$36.94. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate&rsquo;s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations
Benefits include a competitive salary, a rich array of USC benefits including healthcare (including dental and vision), 403(b), tuition reimbursement, national holidays, paid vacation, and more. This is a full-time salaried position that will require substantial commitment and flexibility.
If you are interested and would like to be considered for this position, please submit your complete application. Include a cover letter and resume.
Thank you for your interest! 

Minimum Education: Bachelor's degree Combined experience/education as substitute for minimum education Minimum Experience: 1 Year Minimum Field of Expertise: A Bachelor&rsquo;s Degree or equivalent combination of education and experience with broad knowledge of relevant research computer software, e.g.: Microsoft Access, Word, Excel, PowerPoint; Outlook, SPSS, Visio, and SunGard. Experience in creating and analyzing statistical reports. Must be able to utilize computer technology to access data, maintain records and generate reports. Proven oral and written communication skills to interact with other employees.
<div>Job ID REQ20173954 Posted Date 04/11/2026</div></div>

Assistant Research Adminstrator

<div>The University of Southern California (USC), founded in 1880, is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the &quot;Trojan Family,&quot; which is comprised of the faculty, students and staff that make the university what it is.
JOB ACCOUNTABILITIES:<ul><li>
Learns and masters the creation, initiation, development, and revision of protocols, informed consents, case report forms, and other study and clinical research documentation to support principal investigators and quality assurance systems for the Clinical Investigations Support Office. Submits protocols and supportingdocuments to internal and external regulatory bodies (i.e. Institutional Review Board), ensuring trials are consistent with approved proposals to open new studies.</li><li>
Provides regulatory affairs support, coordinating or performing a wide variety of administrative and data management activities for CISO functions and research project goals. Manages and maintains CISO electronic regulatory files, including staff resumes, licenses, training certificates, equipment receipts, investigation logs, etc. Reviews documentation as needed to support regulatory filings, and maintains research files and documentation required by regulations.</li><li>
Works with senior team members to support and facilitate clinical research. Helps prepare and conduct high-quality compliance reviews, including close-out and reporting. Interacting with research investigators and staff throughout the process, from helping activate study and research trials to escalating problems and issues, as needed. Provides support and clinical-specific training to staff, maintaining and improving quality assurance training and development programs as needed.</li><li>
Updates all databases, and regulatory binders with information pertinent to studying milestone progress, including but not limited to: clinical trial management systems, IRB databases, internal and external spreadsheets, and study electronic systems.</li><li>
Ensures compliance with all applicable local, state, and federal regulations, statutes, and laws, and with agencies including the IRB and Federal Drug Administration (FDA). Maintains compliance with Good Clinical Practice (GCP) guidelines, patient confidentiality (HIPAA) and any other applicable laws.</li><li>
Maintains communication, attends meetings, and answers questions from all involved parties including regulatory bodies (i.e. IRB), pharmaceutical companies (including monitors), principal investigators and colleagues. Works with clinical trial coordinators, research staff and investigators to further communications, helping remove obstacles impeding trial progress.</li><li>
Participates in KSOM centralized activities to support and promote research regulatory requirements. Coordinates with and assists other CISO staff and departments with educational efforts, helping ensure highest quality research and protection of human subjects. Identifies compliance training and educational needs, coordinates the reporting of serious adverse events and protocol deviations, and proposes, completes, and submits amendments to protocols and trial forms and documentation, as needed.</li><li>
Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.</li></ul>
Position location: On-site
Salary range:
The annual rate for this position is $75,968.95 - $101,364.43. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. 

Minimum Education: Bachelor's degree Minimum Experience: 2 years/Combined education/experience as substitute for minimum experience Minimum Field of Expertise: Experience in clinical research compliance, regulatory research and/or operations in the academic or private sector. Experience with submissions to the Institutional Review Board and/or the Federal Drug Administration for Investigational Drugs and Devices (IND/IDE). Knowledgeable of Informational Conference on Harmonization-Good Clinical Practice (ICHGCP), Department of Health and Human Services (DHHS), Office of Human Research Protections (OHRP) and FDA regulations and procedures. Ability to evaluate the risks and benefits of different solutions, and proven problem-solving and decision-making skills to uncover causes of problems. Exemplary organization skills and attention to detail. Proven ability to interpret, analyze, and apply pertinent policies, procedures, regulations, and requirements. Deft interpersonal and diplomatic skills for communicating tactfully with all levels of staff and diverse individuals and groups. Demonstrated experience developing communication plans, instructional materials and related content. Experience with office management communication software/tools (e.g. Google suite, Slack, Skype). Preferred Education: Bachelor's degree Preferred Experience: Three years Supervises: No Preferred Field of Expertise: Three years&rsquo; experience in clinical research compliance, regulatory research and/or operations in the academic or private sector. Extensive experience in compliance oversight, coordination, monitoring, and/or auditing of clinical research studies and trials. Advanced knowledge of regulations governing human research. Special Instructions to Applicants: Applicant Attachments (Required): R&eacute;sum&eacute; &amp; Cover Letter Applicant Questions: N/A Learns and masters the creation, initiation, development, and revision of protocols, informed consents, case report forms, and other study and clinical research documentation to support principal investigators and quality assurance systems for the Clinical Investigations Support Office. Provides regulatory affairs support, coordinating or performing a wide variety of administrative and data management activities for CISO functions and research project goals. Helps prepare and conduct high-quality compliance reviews, including close-out and reporting. Updates all databases, and regulatory binders with information pertinent to studying milestone progress. Maintains communication, attends meetings, and answers questions from all involved parties including regulatory bodies, pharmaceutical companies, principal investigators and colleagues.</div>

Clinical Research Regulatory Specialist

<div>Job ID REQ20172897 Category Ophthalmology</div>
 <div>Provide advanced ophthalmic imaging needs for patient care and/or projects. As an integral part of the Ophthalmology Clinic, the Ophthalmic Photographer provides photography and media services for patient care, clinical trials, and research. Daily interactions with supervisor and doctors, as well as periodic meetings with clinical manager. Incumbents are expected to work with minimal supervision; periodic and regular progress checks are performed to evaluate and adjust workload accordingly.
Essential Duties:<ul><li>
Clinical Duties &bull; Perform complex ophthalmic photographic procedures such as optical coherence tomography, fundus photography, disc photography, fluorescein angiography, indocyanine green angiography, slit lamp photography, gonio photography, and external photography to assist in the diagnosis of ocular pathology. &bull; Perform complex ophthalmic ultrasound procedures such as A-scan, B-scan and UBM. Write preliminary reports on all scans performed and meet proficiency requirements of the department. &bull; Perform complex ophthalmic electrophysiology testing such as ERG, EOG, VEP, GVF, and color vision tests. Write preliminary reports on all ISCEV standard testing protocols performed and meet proficiency requirements of the department. &bull; Perform complex ophthalmic microperimetry and manual kinetic perimetry. &bull; Performs duties proficiently in multicenter clinical trials and fulfillment of applicable certification requirements. &bull; Set-up, operate, and maintain equipment to conduct appropriate tests and procedures. &bull; Prepare the necessary supplies for photography, ultrasound and electrophysiology, exams, and procedures. &bull; Provide maintenance of all imaging equipment. &bull; Troubleshoot complex diagnostic testing and PACS problems. &bull; Provide direct patient care in the diagnostic department. &bull; Provide patient care support for other services, when necessary. &bull; Prepare exam results for interpretation by physician. &bull; Consult with physician concerning test results and alert physician to positive test results or test abnormalities. &bull; Report patient concerns, symptoms, reactions and changes to licensed clinic personnel. &bull; Serve as liaison between the medical staff and patients to answer questions, coordinate patient care, and/or provide patient education. &bull; Monitor and track work requests. &bull; Assist in research photography. &bull; Provide advanced photography for research publications, presentations, posters, and papers. &bull; Perform all tasks in a safe manner in compliance with organizational safety policies and according to applicable regulations; maintain a neat workstation and environment. &bull; Provide excellent customer service. &bull; Maintain confidentiality of all records and information related to patients, physicians, employees, the University and in related interests. &bull; Obtain, document and update in appropriate system(s) all necessary patient information.</li><li>
General Administrative Duties &bull; Triage patient issues to achieve timely resolution. &bull; Respond to requests by doctors and staff during clinic. &bull; Maintain clinic/patient flow, balancing diagnostic testing requirements, patient appointment times, and non-appointment activities. &bull; Coordinate service requests with appropriate vendors and USC IT teams. &bull; Assist clinical manager with design and implementation of educational programs, which support professional growth and staff development. &bull; Provide structured cross training to enhance the diagnostic team&rsquo;s skill sets. &bull; Assist with pharmaceutical inventory and logs; identify variances. &bull; Always maintain and protect patient confidentiality. &bull; Support and participate in department huddles and team meetings. &bull; Demonstrate KNOWN service standards.</li><li>
Perform other duties or projects, as assigned, or requested.</li></ul>
Required Qualifications:<ul><li>
Req High school or equivalent</li><li>
Req Associate's degree</li><li>
Combined experience/education, as substitute for minimum education.</li></ul><ul><li>
Req 3 years Minimum three years&rsquo; experience serving as an Ophthalmic Photographer in high volume setting.</li><li>
Req Experience serving as an Ophthalmic Photographer in clinical trials, hospital, academic or like institution(s).</li><li>
Req Ultrasound or electrophysiology experience</li></ul><ul><li>
Req Possess a working knowledge of ophthalmic anatomy &amp; physiology, relevant modalities and the application of photographic techniques.</li><li>
Req Excellent interpersonal skills which promote pleasant and effective communication with patients, staff, and doctors.</li><li>
Req Demonstrate professional and effective work skills to handle all responsibilities within a fast-paced, high pressure setting.</li><li>
Req Strong organizational and follow-up skills.</li><li>
Req Ability to work independently with minimal supervision.</li><li>
Req Ability to multitask effectively.</li><li>
Req Flexibility and adaptability given the dynamic nature of medicine and departmental needs.</li><li>
Req The ability to interact calmly and effectively with patients with difficult personalities.</li></ul>
Preferred Qualifications:<ul><li>
Pref Electrophysiology experience</li><li>
Pref Registered Ophthalmic Ultrasound Biometrist (ROUB) Registered Ophthalmic Ultrasound Biometrist (ROUB).</li><li>
Pref Certified Phlebotomy Technician - CPT (CA DPH) Phlebotomy Certification.</li></ul>
Required Licenses/Certifications:
<ul><li>Req Optical Coherence Tomography Certification (OCT-C) Optical Coherence Tomography Certification (OCT-C)</li><li>
Req Certified Retinal Angiographer Certification Certified Retinal Angiographer (CRA) certification</li><li>
Req Basic Life Support (BLS) Healthcare Provider from American Heart Association</li><li>
Req Certified Diagnostic Ophthalmic Sonographer (CDOS) Certified Diagnostic Ophthalmic Sonographer (CDOS) certification</li><li>
Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)</li></ul> 
The hourly rate range for this position is $34.50 - $58.65. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate&rsquo;s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
<div>Job ID REQ20172897 Posted Date 03/12/2026</div></div>

Ophthalmic Photographer III - Eye Inst of Los Angeles Clinic - Full Time 8 Hour Days (Non-Exempt) (Union)

<div>Job ID REQ20172792 Category Keck Medicine of USC</div>
 <div>The Patient Care Technician (PCT) provides nursing staff support in the areas of patient care delivery, clerical functions, and organization of the unit environment, as well as set-up and maintenance of equipment. The emphasis on each of these areas will depend on the unit assigned
Essential Duties<ul><li>
Patient Satisfaction: &bull; Responds to patient call within 10 minutes. &bull; Anticipates pts needs &bull; Proactively makes rounds to reduce patient calls &bull; Maintains positive behaviors toward patients and visitors &bull; Smiles and is pleasant during all interactions &bull; Provides RN with necessary data related to patient assessment. &bull; Contributes input into the patient&rsquo;s plan of care and accurately implements interventions on the patient&rsquo;s plan of care, in collaboration with the RN.</li><li>
Performs essential skills which contribute to positive patient outcomes per routing, MD orders, and RN direction &bull; Vitals &bull; Daily weight &bull; I &amp; O &bull; Hygiene: bath, peri-care, oral care, HS care, hair care &bull; Maintains clear and organized patient rooms &bull; Assist with meals/feeding &bull; Ambulation/mobility; turn bed patients every 2 hours, transfers from bed to chair &bull; Provides fresh water at beginning and end of shift and prn &bull; Appropriately prioritizes patient needs</li><li>
Safety: &bull; Ensures safe physical environment and ensures safe operation of patient-care equipment &bull; Call light/telephone with reach &bull; Floors clear of fall hazards &bull; Maintains uncluttered and easy access to bathroom, ambulation, and emergency equipment. &bull; Commodes &bull; Walkers &bull; Shower chairs &bull; IV poles &bull; Beds &bull; Tables/Chairs</li><li>
Documentation &bull; Documents all care provided, including vital signs, intake and output, meal percentages, equipment used, and patient care.</li><li>
Communication: &bull; Makes presence known before entering a room or private area &bull; Identifies/introduces self to patient and visitors &bull; Explains plan of care to the patient &bull; Does not engage in inappropriate discussions regarding other patients and unit operations &bull; Knows and utilizes all computerized systems to send messages, document care, and communicate patient/unit needs to various departments. &bull; Knows and follows line of communication within the department. &bull; Reports to RN/Charge Nurse pertinent information/significant change in patient condition/patient and family concerns and patient refusal of care in a timely manner. &bull; Reports to RN/Charge Nurse patient&rsquo;s inability to perform self-care and describes actions taken which were ineffective. &bull; Actively collaborates with the RN at the beginning and throughout the shift regarding patient care and data collection.</li><li>
Regulatory agency i.e.: &bull; Ensures that the unit is in continuous survey readiness &bull; No food/drink in nurses station &bull; No open containers in patient pantry &bull; No outside food in patient refrigerator &bull; No boxes etc. or floor &bull; Staff refrigerator kept clean &bull; Linens covered at all times &bull; Keep fire door closed &bull; Maintain clean/tidy nurses station, locker room, pantry</li><li>
Maintain patient confidentiality</li><li>
Ensures confidentiality of patient records and other written information</li><li>
Performs other related duties as assigned.</li></ul>
Required Qualifications:<ul><li>
Req High school or equivalent</li><li>
Req Specialized/technical training Graduate from an accredited Certified Nursing Program. (*Grandfathered from CNA Certification requirement, if hired/transferred prior to 8/2016.)</li><li>
Req Ability to communicate effectively in English both verbally and in writing.</li></ul>
Preferred Qualifications:
<ul><li>Pref 1 year Experience in a health care setting</li></ul>
Required Licenses/Certifications:
<ul><li>Req Certified Nursing Assistant (CA DPH) *Grandfathered from CNA Certification requirement, if hired/transferred prior to 8/2016.</li><li>
Req Basic Life Support (BLS) Healthcare Provider from American Heart Association</li><li>
Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)</li></ul> 
The hourly rate range for this position is $22.00&ndash; $37.40. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate&rsquo;s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
<div>Job ID REQ20172792 Posted Date 03/10/2026</div></div>

Patient Care Assistant - 6 EW MedSurg Stepdown - Part Time 12 Hour Days (Non-Exempt) (Union)

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