Qureos Mentor

Unlimited Service Group

<div></div><div><div><b>Service Support Specialist</b>
</div><div><b><i>Starting pay: $20-25/hour</i></b></div><div><br>
</div><p><b>U</b><b>nlock Your Potential as a Service Support Specialist!</b>
</p><p><b>Position Summary:</b>
</p><p>Are you ready to be an integral part of our team? We're seeking a Service Support Specialist to be the backbone of our branch, tackling a variety of tasks across all departments.</p><p><br>
</p><p><b>Essential Functions:</b>
</p><p>Task Maestro: Assist dispatch in creating work orders, maintaining billing notes, and inputting new equipment data.
</p><p>Office Maven: Handle clerical duties like scanning, filing, and managing daily mail.
</p><p>Customer Champion: Welcome and guide customers in tagging their equipment for repairs.
</p><p>Logistics Pro: Manage UPS shipments, ensuring accuracy and proper documentation.
</p><p>Warehouse Organizer: Ensure components are stored correctly in the warehouse or attached to Service Work Orders.
</p><p>Safety Advocate: Prioritize safety and follow our accident prevention procedures.
</p><p>Adaptable Dynamo: Embrace new challenges assigned by the Branch Manager.</p><p><br>
</p><p><b>Responsibilities of the Position:</b>
</p><p>Team Player: This is a non-supervisory role, reporting to the Branch Manager.
</p><p>Decision Influencer: Your actions can impact people, finances, and our organization's reputation.</p><p><br>
</p><p><b>Minimum Qualifications:</b>
</p><p>Educational Foundation: High School diploma or its equivalent.
</p><p>Experience Insight: Two years of education and/or experience in a related field.
</p><p>Exceptional Communicator: Strong customer service, communication, and problem-solving skills.
</p><p>Clean Slate: Successful completion of a pre-employment drug screen and criminal background check.
</p><p>Safety-First Attitude: Prioritize safety in all you do.
</p><p>Self-Motivated and Organized: Excel at working independently with minimal supervision.</p><p><br>
</p><p><b>Physical Demands:</b>
</p><p>Office Oasis: Primarily, work in a typical office environment.
</p><p>Occasional Lifting: Light lifting of office equipment, supplies, and boxes may be needed.
</p><p>Balanced Posture: A mix of sitting, walking, and standing throughout your day.
</p><p>Tech-Savvy: Comfortably operate computers and office equipment.
</p><p>Ready to unlock your potential as a Service Support Specialist? Join our team, where your dedication and skills make all the difference. Apply now and be part of something exceptional!</p><div><br>
</div><p>General Parts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p><div></div><div><b><i><br>
#dispatcher #customerservice #billing</i></b></div></div><p></p>

Service Support Specialist

<div></div><div><div><div><b>***HIRING IMMEDIATELY!!!****</b></div><div></div><div>
Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.</div><div><b>
Visit &quot;Whaley Careers&quot; to find your place to grow.</b><br>
<b>www.whaleyfoodservice.com/careers</b></div></div><p></p><div>
Whaley Foodservice, LLC is currently searching for an experience Administrative Assistant to join our team. This position is responsible for meeting the daily, weekly and monthly parts and inventory needs of the branch location.<br>
<div><b>
JOB TITLE:</b> Branch Service Support and Dispatch</div><div><b>
STATUS:</b> Non-Exempt</div><div><b>
SUPERVISION:</b> Reports to the Area Manager</div><div>
</div><div><b>
POSITION SUMMARY:</b></div><div>
This position is responsible for meeting the daily, weekly and monthly administrative needs of the branch location.</div><div>
</div><div><b>
MAJOR RESPONSIBILITIES:</b></div><ul><li>
Answer high volume of incoming customer calls.</li><li>
Open service orders as needed in the computer system.</li><li>
Close service orders for billing upon completion of order using the computer system.</li><li>
Assist in resolving customer problems/complaints.</li><li>
Insure return of warranty parts to corporate warranty department.</li><li>
Run daily and monthly reports. Submit reports as required to corporate office.</li></ul><div><b>
ADDITIONAL RESPONSIBILITIES:</b></div><ul><li>
Provide technicians with any necessary information needed for their service calls.</li><li>
Route parts calls as necessary.</li><li>
Maintain clean and professional office environment.</li><li>
Performs other duties as required.</li></ul><div><b>
CONTACTS:</b></div><ul><li>
Internal &ndash; Daily with service technicians; occasionally with corporate staff at all levels.</li><li>
External &ndash; Frequent and regular contact with customers.</li></ul><div><b>
MINIMUM QUALIFICATIONS:</b></div><ul><li>
A High School diplomas or the equivalent in experience.</li><li>
1-3 years of previous administrative experience combined with 2 years of computer experience.</li></ul><div>
</div><div><b>
SKILLS, ABILITIES AND OTHER REQUIREMENTS:</b></div><ul><li>
Strong windows based computer skills including Microsoft Word and Excel.</li><li>
Good verbal and written communication skills combined with good interpersonal skills.</li><li>
High level of accuracy.</li><li>
Strong attention to detail.</li><li>
Ability to handle multiple tasks simultaneously including multiple incoming phone calls.</li><li>
Typing speed of 50 WPM or better.</li></ul><div>
</div><div><b>
WORKING/ENVIRONMENTAL CONDITIONS:</b></div><ul><li>
Some lifting up to 50 pounds may be required.</li><li>
Heave phone contact and computer usage (80% - 100%)</li><li>
Some infrequent travel, mainly to corporate office.</li></ul></div></div>

Branch Service Support / Dispatch

Join Unlimited Service Group and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Unlimited Service Group

About Company

Service Support Specialist

Branch Service Support / Dispatch