Qureos Mentor

Unlimited Service Group

<p></p><div><div><div><b>Service Support Specialist / Dispatcher</b></div><div><br>
Needham Heights, MA | Full-Time | Monday&ndash;Friday, 8:00 AM &ndash; 4:30 PM</div><div>
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This is an in-person position</div><div><br>
$24.00&ndash;$31.00/hour (based on experience)</div><div>
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Love solving problems and keeping things moving? We&rsquo;re hiring a Customer Service Specialist/Dispatcher with energy, organization, and a &ldquo;get it done&rdquo; attitude. You&rsquo;ll be the voice our customers hear and the behind-the-scenes hero managing service calls, schedules, and updates, keeping everything running smoothly. We&rsquo;ll appreciate you for it!</div><div>
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What You&rsquo;ll Be Doing (A Day in the Life)</b><br>
You&rsquo;ll never have the same day twice, but here&rsquo;s what your day will usually include:<br>
</div><ul><li>Answer service calls with enthusiasm and professionalism</li><li>Create accurate service requests and manage details</li><li>Assist customers and resolve issues quickly</li><li>Dispatch and communicate with technicians via dispatching software</li><li>Manage schedules and updates to keep things running smoothly</li><li>Act quickly on urgent tasks and troubleshoot as needed</li><li>Provide clear quotes and prepare invoices with correct pricing</li><li>Pitch in wherever needed to keep operations flowing</li></ul><div></div><div><b>
You&rsquo;ll Crush This Role If You&rsquo;re&hellip;</b><br>
<ul><li>Detail-oriented and highly organized</li><li>Comfortable with Microsoft Office (Word, Outlook, Excel)</li><li>Skilled at multitasking and staying calm under pressure</li><li>Able to work independently and thrive in a team</li><li>Self-motivated, quick to learn, and adaptable in a fast-paced setting</li><li>Experienced in customer service (dispatching, billing, or ERP systems is a plus)</li></ul></div><div></div><div><b>
The Physical Stuff (Nothing Wild)</b><br>
<ul><li>Mostly office-based work</li><li>Occasional light lifting of supplies or boxes</li><li>A mix of sitting, standing, and walking throughout the day</li><li>Using computers, phones, and standard office equipment</li></ul></div><div></div><div><b>
What&rsquo;s in It for You</b><br>
<ul><li>Medical, dental, vision, life, and disability insurance</li><li>401(k) program</li><li>Paid time off (PTO) and sick leave</li><li>Town Shares program&mdash;share in the company&rsquo;s long-term success</li></ul></div></div><div></div><div><div><br>
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Ready to unlock your potential as a Service Support Specialist/Dispatcher? Join our team, where your dedication and skills make all the difference. Apply now and be part of something exceptional!</i></b></div><div>
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Ready to Join the Fun?</b></div><div>
If you&rsquo;re the kind of person who loves helping customers, keeping things organized, and being part of a team that enjoys working together, <b>apply today.</b></div><div>
We can&rsquo;t wait to meet you.</div><div>
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Ace Service Co. is an equal-opportunity employer.
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</b></div><div><b>Ace Service Co. is a division of Unlimited Service Group, &quot;All Unique, All United.&quot;</b></div></div></div><p></p>

Service Support Specialist/Dispatcher

<div></div><div><div><div><b>Commercial HVAC/R Service Technician
</b></div><div><b>Multiple Locations Across Pennsylvania Full-Time</b></div><div><b>
 </b><b>Experienced Technicians Wanted (2+ Years)</b></div><div>
K&amp;D Factory Service has been servicing the Keystone State since 1945. K&amp;D specializes in the repair of commercial refrigeration, HVAC, and food service equipment in restaurants, schools, hospitals, and nursing homes. Our technicians are servicing the Pennsylvania area out of 7 branches in Harrisburg, York, Lancaster, Williamsport, Allentown, Altoona, and Scranton. We are seeking Technicians with 2+ years of industry or related experience to join our team!</div><div>
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What You&rsquo;ll Do:</div><ul><li>
Perform dispatched service calls, diagnose, and repair service issues, and all other problems on commercial equipment</li><li>
Report all service activities accurately on the tablet after every call</li><li>
Provide an excellent customer experience in supporting customers and partnering with internal team members</li><li>
Ability to work on-call schedule (Including overtime pay)</li><li>
Operate and manage company-issued vehicles, tools, and equipment according to company guidelines</li></ul><div>
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What You Need to Apply:</div><ul><li>
2+ years of experience servicing HVAC/R systems or in a related industry</li><li>
EPA Level 2 minimum
</li><li>Strong Knowledge of electrical or mechanical systems is encouraged</li><li>
Driving record must align with our safety standards</li><li>
Strong problem-solving skills and a customer-first mindset</li><li>
CFESA Certification or manufacturer training is a plus!</li><li>
Must be 18 years of age</li><li>
Completion of a Successful background check and drug screen</li></ul><div>
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What We Offer:</div><ul><li>
Competitive hourly pay + monthly technician bonus program</li><li>
Overtime and double time for on-call work</li><li>
Paid time off + holiday pay</li><li>
Health, dental &amp; vision insurance</li><li>
Company-paid life and disability insurance</li><li>
401(k) with company match</li><li>
Fully stocked company service truck, phone, tablet, and uniforms</li><li>
Ongoing paid training through CFESA and manufacturers</li><li>
Enjoy the benefits of our Town Shares program, giving you the opportunity to share in the long-term financial success of our company as you grow with us!</li></ul><div>
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K&amp;D Factory Service is an equal opportunity employer. We believe in building a diverse team and a supportive work environment where your experience is respected and your growth is encouraged.</div><div>
Apply today and join a team that&rsquo;s been keeping commercial kitchens cooking for over 75 years!</div></div></div><p></p>

HVAC/R Technician

<div></div><div><div><div><b>***HIRING IMMEDIATELY!!!****</b></div><div></div><div>
Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.</div><div><b>
Visit &quot;Whaley Careers&quot; to find your place to grow.</b><br>
<b>www.whaleyfoodservice.com/careers</b></div></div><p></p><div>
Whaley Foodservice, LLC is currently searching for an experience Administrative Assistant to join our team. This position is responsible for meeting the daily, weekly and monthly parts and inventory needs of the branch location.<br>
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JOB TITLE:</b> Branch Service Support and Dispatch</div><div><b>
STATUS:</b> Non-Exempt</div><div><b>
SUPERVISION:</b> Reports to the Area Manager</div><div>
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POSITION SUMMARY:</b></div><div>
This position is responsible for meeting the daily, weekly and monthly administrative needs of the branch location.</div><div>
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MAJOR RESPONSIBILITIES:</b></div><ul><li>
Answer high volume of incoming customer calls.</li><li>
Open service orders as needed in the computer system.</li><li>
Close service orders for billing upon completion of order using the computer system.</li><li>
Assist in resolving customer problems/complaints.</li><li>
Insure return of warranty parts to corporate warranty department.</li><li>
Run daily and monthly reports. Submit reports as required to corporate office.</li></ul><div><b>
ADDITIONAL RESPONSIBILITIES:</b></div><ul><li>
Provide technicians with any necessary information needed for their service calls.</li><li>
Route parts calls as necessary.</li><li>
Maintain clean and professional office environment.</li><li>
Performs other duties as required.</li></ul><div><b>
CONTACTS:</b></div><ul><li>
Internal &ndash; Daily with service technicians; occasionally with corporate staff at all levels.</li><li>
External &ndash; Frequent and regular contact with customers.</li></ul><div><b>
MINIMUM QUALIFICATIONS:</b></div><ul><li>
A High School diplomas or the equivalent in experience.</li><li>
1-3 years of previous administrative experience combined with 2 years of computer experience.</li></ul><div>
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SKILLS, ABILITIES AND OTHER REQUIREMENTS:</b></div><ul><li>
Strong windows based computer skills including Microsoft Word and Excel.</li><li>
Good verbal and written communication skills combined with good interpersonal skills.</li><li>
High level of accuracy.</li><li>
Strong attention to detail.</li><li>
Ability to handle multiple tasks simultaneously including multiple incoming phone calls.</li><li>
Typing speed of 50 WPM or better.</li></ul><div>
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WORKING/ENVIRONMENTAL CONDITIONS:</b></div><ul><li>
Some lifting up to 50 pounds may be required.</li><li>
Heave phone contact and computer usage (80% - 100%)</li><li>
Some infrequent travel, mainly to corporate office.</li></ul></div></div>

Branch Service Support / Dispatch

Join Unlimited Service Group and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Unlimited Service Group

About Company

Service Support Specialist/Dispatcher

HVAC/R Technician

Branch Service Support / Dispatch