Qureos Mentor

Upperline Health

<div>About Us

Upperline Health is the nation&rsquo;s largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses. 

We put patients at the center of value-based care. 
Upperline Health providers coordinate patients&rsquo; care among a team of specialists &ndash; physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients&rsquo; immediate and long-term health needs. 

Triage is temporary. Treatment is transformative.
 
 
Why join our team?
<ul>
<li>Mission-driven and patient-focused environment</li>
<li>Competitive compensation with additional opportunity to earn monthly team bonus based on meeting key clinic metrics tied to our mission &amp; quality patient care</li>
<li>Career growth opportunities
</li><li>Generous benefit options include comprehensive medical, dental &amp; vision, 401K, PTO and parental leave</li>
<li>Work Life Balance &ndash; regular weekday clinic hours</li>
<li>Supportive regional and corporate teams</li>
</ul>
About the Patient Care Coordinator Role

Upperline Health is seeking an energetic, compassionate, driven Patient Care Coordinator to assist our physicians in delivering complex health services in the clinic setting. This person will be based in Myrtle Beach. The Patient Care Coordinator will be responsible for medical front desk receptionist duties including greeting patients in a friendly manner, and ensuring patients are accurately checked in and prepared for their appointments in a timely manner.

Patient Care Coordinator Responsibilities
<ul>
<li>Responsible for front desk receptionist duties, including answering phone calls, greeting patients, obtaining required patient information, and ensuring that the entrance area is clean and organized</li>
<li>Assist patients with scheduling appointments</li>
<li>Effectively maintain on-time appointment schedules by notifying physicians when patients have arrived</li>
<li>Retrieve and file patient records as needed</li>
<li>Collect payment from patients</li>
<li>Maintain accurate patient records by updating patient&rsquo;s information and scanning documents into EMR as needed</li>
<li>Responsible for office supply inventory, including checking, ordering and stocking supplies</li>
<li>Protect patient rights by maintaining confidentiality of patient records</li>
<li>Contribute to team effort by assisting with additional duties and when support is requested</li>
</ul>
Patient Care Coordinator Qualifications
<ul>
<li>Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service</li>
<li>Prior experience working in a podiatric or orthopedic practice is preferred</li>
<li>Medical billing and coding experience is highly preferred</li>
<li>Experience working in an EMR, Athenahealth is preferred</li>
<li>Must be an effective communicator with excellent grammar and interpersonal skills</li>
<li>Exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction</li>
<li>Demonstrated experience as a motivated and dedicated team member with a stable work history</li>
<li>Thrives in a fast-paced collaborative environment</li>
<li>Reliable transportation and the ability to pass a drug test and a background check is required</li>
</ul>
Compensation

Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience.

Job Type: Full-time</div>

Patient Care Coordinator (Front Desk)

<div>About Us

Upperline Health is the nation&rsquo;s largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses. 

We put patients at the center of value-based care. 
Upperline Health providers coordinate patients&rsquo; care among a team of specialists &ndash; physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients&rsquo; immediate and long-term health needs. 

Triage is temporary. Treatment is transformative.
 
 
Why join our team?
<ul>
<li>Mission-driven and patient-focused environment</li>
<li>Competitive compensation with additional opportunity to earn monthly team bonus based on meeting key clinic metrics tied to our mission &amp; quality patient care</li>
<li>Career growth opportunities
</li><li>Generous benefit options include comprehensive medical, dental &amp; vision, 401K, PTO and parental leave</li>
<li>Work Life Balance &ndash; regular weekday clinic hours</li>
<li>Supportive regional and corporate teams</li>
</ul>
About the Patient Care Coordinator Role

Upperline Health is seeking an energetic, compassionate, driven Patient Care Coordinator to assist our physicians in delivering complex health services in the clinic setting. This person will be based in New Smyrna Beach, FL. The Patient Care Coordinator will be responsible for medical front desk receptionist duties including greeting patients in a friendly manner, and ensuring patients are accurately checked in and prepared for their appointments in a timely manner.

Patient Care Coordinator Responsibilities
<ul>
<li>Responsible for front desk receptionist duties, including answering phone calls, greeting patients, obtaining required patient information, and ensuring that the entrance area is clean and organized</li>
<li>Assist patients with scheduling appointments</li>
<li>Effectively maintain on-time appointment schedules by notifying physicians when patients have arrived</li>
<li>Retrieve and file patient records as needed</li>
<li>Collect payment from patients</li>
<li>Maintain accurate patient records by updating patient&rsquo;s information and scanning documents into EMR as needed</li>
<li>Responsible for office supply inventory, including checking, ordering and stocking supplies</li>
<li>Protect patient rights by maintaining confidentiality of patient records</li>
<li>Contribute to team effort by assisting with additional duties and when support is requested</li>
</ul>
Patient Care Coordinator Qualifications
<ul>
<li>Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service</li>
<li>Prior experience working in a podiatric or orthopedic practice is preferred</li>
<li>Medical billing and coding experience is highly preferred</li>
<li>Experience working in an EMR, Athenahealth is preferred</li>
<li>Must be an effective communicator with excellent grammar and interpersonal skills</li>
<li>Exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction</li>
<li>Demonstrated experience as a motivated and dedicated team member with a stable work history</li>
<li>Thrives in a fast-paced collaborative environment</li>
<li>Reliable transportation and the ability to pass a drug test and a background check is required</li>
</ul>
Compensation

Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience.

Job Type: Full-time</div>

<div>About Us

Upperline Health is the nation&rsquo;s largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses. 

We put patients at the center of value-based care. 
Upperline Health providers coordinate patients&rsquo; care among a team of specialists &ndash; physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients&rsquo; immediate and long-term health needs. 

Triage is temporary. Treatment is transformative.
 
 
Why join our team?
<ul>
<li>Mission-driven and patient-focused environment</li>
<li>Competitive compensation with additional opportunity to earn monthly team bonus based on meeting key clinic metrics tied to our mission &amp; quality patient care</li>
<li>Career growth opportunities
</li><li>Generous benefit options include comprehensive medical, dental &amp; vision, 401K, PTO and parental leave</li>
<li>Work Life Balance &ndash; regular weekday clinic hours</li>
<li>Supportive regional and corporate teams</li>
</ul>
About the Patient Care Coordinator Role

Upperline Health is seeking an energetic, compassionate, driven Patient Care Coordinator to assist our physicians in delivering complex health services in the clinic setting. This person will be based in Altamonte. The Patient Care Coordinator will be responsible for medical front desk receptionist duties including greeting patients in a friendly manner, and ensuring patients are accurately checked in and prepared for their appointments in a timely manner.

Patient Care Coordinator Responsibilities
<ul>
<li>Responsible for front desk receptionist duties, including answering phone calls, greeting patients, obtaining required patient information, and ensuring that the entrance area is clean and organized</li>
<li>Assist patients with scheduling appointments</li>
<li>Effectively maintain on-time appointment schedules by notifying physicians when patients have arrived</li>
<li>Retrieve and file patient records as needed</li>
<li>Collect payment from patients</li>
<li>Maintain accurate patient records by updating patient&rsquo;s information and scanning documents into EMR as needed</li>
<li>Responsible for office supply inventory, including checking, ordering and stocking supplies</li>
<li>Protect patient rights by maintaining confidentiality of patient records</li>
<li>Contribute to team effort by assisting with additional duties and when support is requested</li>
</ul>
Patient Care Coordinator Qualifications
<ul>
<li>Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service</li>
<li>Prior experience working in a podiatric or orthopedic practice is preferred</li>
<li>Medical billing and coding experience is highly preferred</li>
<li>Experience working in an EMR, Athenahealth is preferred</li>
<li>Must be an effective communicator with excellent grammar and interpersonal skills</li>
<li>Exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction</li>
<li>Demonstrated experience as a motivated and dedicated team member with a stable work history</li>
<li>Thrives in a fast-paced collaborative environment</li>
<li>Reliable transportation and the ability to pass a drug test and a background check is required</li>
</ul>
Compensation

Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience.

Job Type: Full-time</div>

<div>ABOUT US

A Specialty Path to Whole-Person Health

Upperline Health is a leading multispecialty care group delivering comprehensive, whole-person care in specialty settings. We meet patients where they are&mdash;providing convenient, affordable care close to home while addressing not just the immediate issue, but the full health picture behind it. Founded in 2017 to change the way specialty care is delivered, Upperline brings together physicians, advanced practice providers, and an integrated care team to focus on root causes, improve outcomes, and keep patients healthier for the long term.

For patients who qualify, Upperline Plus extends this model even further. Upperline Plus is our value-based care program, designed to provide personalized, preventive support beyond the clinic walls. Patients keep the doctors they know, while gaining 24/7 access to a dedicated care team that checks in between visits, coordinates across providers, and helps make sense of their care.

At Upperline, we do more than treat conditions. We deliver care that stays with you.
<h4 class="jobSectionHeader">
WHY JOIN OUR TEAM?</h4>
<ul><li>Competitive compensation</li>
<li>Generous comprehensive benefit options including medical, dental, vision, 401(k), and paid time off</li>
<li>Work-life balance with regular weekday clinic hours</li>
<li>Supportive interdisciplinary team environment</li>
</ul><h4 class="jobSectionHeader">ABOUT THE PRIMARY CARE MEDICAL ASSISTANT</h4>

Upperline Health Plus is seeking a Primary Care Medical Assistant who delivers high-quality, patient-centered care in a value-based practice.

In our patient-centered and outcomes-driven environment, the Medical Assistant supports patients in the clinic by rooming patients, obtaining medical history, and taking vital signs, while also ensuring care beyond the visit through proactive outreach and care coordination.

The Medical Assistant provides direct support to the Upperline Plus Primary Care Provider to ensure efficient clinic operations and effective team-based care.

The ideal candidate is organized, patient-focused, and comfortable working at the top of their scope in a collaborative care model. Compassion, attention to detail, and strong teamwork skills are essential.
<h4 class="jobSectionHeader">
WHY THIS ROLE MATTERS</h4>

Medical Assistants play a vital role in Upperline Health&rsquo;s value-based care model. By supporting preventive care, chronic disease management, and care coordination, this role directly contributes to improved patient outcomes, reduced care gaps, and an enhanced patient experience.

This position goes beyond traditional clinical support&mdash;it is an opportunity to build lasting relationships with patients and help ensure they receive coordinated, whole-person care over time.
<h4 class="jobSectionHeader">
WHO WILL THRIVE IN THIS ROLE</h4>

Individuals who are compassionate, organized, adaptable, and motivated by making a meaningful difference in patients&rsquo; lives will thrive in this role. Successful candidates enjoy working in fast-paced environments, value collaboration, and are committed to continuous learning and patient advocacy.
<h4 class="jobSectionHeader">
LIVING OUR C.A.R.E.S. VALUES</h4>
<ul><li>Compassion &ndash; Treat every patient with empathy, dignity, and care</li>
<li>Accountability &ndash; Take ownership of responsibilities and uphold high standards</li>
<li>Respect &ndash; Foster a welcoming, inclusive, and professional environment</li>
<li>Excellence &ndash; Strive for continuous improvement and quality outcomes</li>
<li>Service &ndash; Support patients, providers, and teammates with purpose</li>
</ul><h4 class="jobSectionHeader">WHAT YOU&rsquo;LL DO</h4>
<ul><li>Room patients; obtain and document vital signs, medical history, and chief complaints</li>
<li>Assist providers with in-clinic visits and health assessments</li>
<li>Support virtual provider encounters from the clinic setting</li>
<li>Accurately document clinical data in the electronic health record (EHR)</li>
<li>Perform medication reconciliation and identify discrepancies</li>
<li>Conduct telephonic outreach to coordinate preventive and ongoing care</li>
<li>Manage in-basket messages, prescription refills, and prior authorizations</li>
<li>Support referrals, scheduling, records, and DME coordination</li>
<li>Assist patients with accessing community resources</li>
<li>Prepare and maintain clinical equipment and supplies</li>
<li>Collaborate with interdisciplinary team members</li>
<li>Participate in team huddles and meetings</li>
<li>Perform clinical tasks within scope (injections, phlebotomy, POCT)</li>
<li>Perform other duties as assigned</li>
</ul><h4 class="jobSectionHeader">QUALIFICATIONS OF THE PRIMARY CARE MEDICAL ASSISTANT</h4>
<ul><li>Certified Medical Assistant or minimum of two years&rsquo; experience in primary care</li>
<li>Primary care or outpatient clinic experience strongly preferred</li>
<li>MA or phlebotomy certification strongly preferred</li>
<li>Strong knowledge of medical terminology and basic pharmacology</li>
<li>Experience with team-based care models</li>
<li>Care coordination or case management experience preferred</li>
<li>Experience with adult and geriatric patients preferred</li>
<li>EMR experience preferred; AthenaHealth ideal</li>
<li>Proficiency in Microsoft Office tools</li>
<li>Reliable transportation and valid driver&rsquo;s license</li>
<li>Strong customer service orientation and communication skills</li>
<li>Ability to multitask in a fast-paced environment</li>
</ul><h4 class="jobSectionHeader">COMPENSATION</h4>

Compensation is competitive and commensurate with similar roles in the region, based on prior training and experience.

Job Type: Full-time</div>

Medical Assistant / Primary Care

<div>A Specialty Path to Good Health

Upperline Health is the nation&rsquo;s largest provider group dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of transforming specialty care, Upperline Health is a pioneer in bringing value-based care models into specialty care. Upperline delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses.

Triage is temporary. 
Treatment is transformative.

Upperline Health providers coordinate patients&rsquo; care among a team of specialists &ndash; physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients&rsquo; immediate and long-term health needs.

We put patients at the center of value-based care.

Why join our team?
<ul>
<li>Highly competitive salary plus annual bonus opportunity</li>
<li>Generous benefit options include comprehensive medical, dental &amp; vision, 401K, PTO and parental leave</li>
<li>Continuing Medical Education reimbursement</li>
<li>State license reimbursement</li>
<li>Highly supportive interdisciplinary team</li>
<li>Work Life Balance &ndash; regular weekday schedule</li>
<li>Rapidly growing company with potential leadership &amp; career growth opportunities</li>
</ul>
About the Nurse Practitioner (APP) Position 
Upperline Health is seeking a Nurse Practitioner to provide clinic-based care primarily in our Noblesville, IN location and provide support to our Anderson and Fishers location, and home-based care in the broader Noblesville area. In collaboration with Upperline&rsquo;s local Physician team, APPs develop complex plans of care in accordance with the patient&rsquo;s health status and overall goals and values; provide medical diagnostics and treatments in the clinic, in the patient's home, or via telehealth, consistent with the APP&rsquo;s scope of practice and the patient&rsquo;s medical condition; educate patients and families on medication usage, diet &amp; nutrition, and crisis anticipation &amp; prevention. They will also communicate medical information to patients&rsquo; physicians, other providers and Upperline&rsquo;s Physician team and broader interdisciplinary team.

Ideal candidates will have experience with the following: Primary Care/Internal Medicine, geriatric care and/or home-based care, Palliative or Hospice care and/or previously worked in a value-based care environment. Most importantly, candidates must demonstrate compassion for patient needs, have great attention to detail, and thrive in a collaborative environment with rapid growth.

This is a unique opportunity to make a meaningful impact and meet the needs of at-risk patients in both primary and specialty care, with a regular weekday schedule!

What You'll Do:
<ul>
<li>Develop and implement clinical plans of care for adult patients facing chronic conditions (e.g., diabetes, COPD, CHF, debility, dementia).</li>
<li>Gather patient history, physical exam, and diagnostics within a clinic setting, via telehealth, or within the patient's home.</li>
<li>Develop and implement treatment plans given patient&rsquo;s goals of care and current conditions.</li>
<li>Collaborate with the interdisciplinary team to meet the patient and family&rsquo;s physical as well as psychosocial needs.</li>
<li>.Provide compassionate care for our complex patients and their families</li>
<li>Educate patients and families about medication usage, side effects, illness progression, diet &amp; nutrition, medical adherence and crisis anticipation &amp; prevention.</li>
<li>Communicate with other Upperline clinical team members as well as patient&rsquo;s community providers, to coordinate optimal care and resources for the patient and their family.</li>
<li>Communicate with Upperline&rsquo;s local physician to review patient records and care plans on a timely basis consistent with state regulations and company standards and policy.</li>
<li>Maintain patient medical records and medical documentation consistent with state regulations and company standards and policy.</li>
<li>Complete accurate and timely documentation according to risk adjustment standards per education provided.</li>
<li>Take part in weekly interdisciplinary team meetings and scheduled education sessions.</li>
<li>Provide telephonic support for escalated calls from triage nurse.</li>
<li>Participate in continuing education as required by the state Board of Nursing.</li>
<li>Prescribe medication as permitted by the state Board of Nursing.</li>
<li>Other related duties as deemed necessary.</li>
</ul>
Required Skills, Education, and Competencies:
<ul>
<li>Master&rsquo;s degree in nursing required</li>
<li>Board Certification as an Adult, Adult-Geriatric or Family Nurse Practitioner required</li>
<li>Current Indiana State Registered Nurse &amp; Nurse Practitioner license required</li>
<li>Basic Life Support (BLS) certification is required</li>
<li>6 months nurse practitioner experience in Primary Care/Internal Medicine</li>
<li>Value-based care experience preferred</li>
<li>Podiatry, orthopedic, wound care and experience with radiologic interpretation, ABIs and injections are a plus</li>
<li>Possession of DEA registration or eligibility</li>
<li>Must be comfortable providing care in patients homes</li>
<li>Previous experience managing, supervising, or coaching clinicians highly preferred</li>
<li>A reliable automobile, valid driver&rsquo;s license and minimum state required liability auto insurance are required; Mileage reimbursement provided</li>
<li>Adaptability to thrive is a fast-paced growth-forward environment</li>
<li>Experience working in an EMR - AthenaHealth EMR is highly preferred</li>
<li>Proficiency using Microsoft Office products</li>
<li>Excellent oral and written communication skills to ensure that each of your interactions with patients, family caregivers, clinicians, and team members is effective and meaningful.</li>
</ul>
Compensation 
Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience

Job Type: Full-time</div>

Nurse Practitioner

<div>
 
 
 
 About Us
 
 
 
 
 
 Upperline Health is the nation&rsquo;s largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses.  &nbsp;
 
 
 
 &nbsp;
 
 
 
 
 
 We put patients at the center of value-based care.&nbsp;&nbsp;
 
 
 
 
 &nbsp;
 
 
 
 
 Upperline Health providers coordinate patients&rsquo; care among a team of specialists - physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients&rsquo; immediate and long-term health needs.  &nbsp;
 
 
 
 &nbsp;
 
 
 
 
 
 Triage is temporary.  Treatment is transformative. &nbsp;&nbsp;
 
 
 
 
 &nbsp;
 
 
 
 
 Why join our team?  &nbsp;
 
 
 
 <ul>
 <li>
 
 Mission-driven and patient-focused environment&nbsp;
 
 </li>
 <li>
 
 Competitive compensation with additional opportunity to earn monthly team bonus based on meeting key clinic metrics tied to our mission &amp; quality patient care&nbsp;
 
 </li>
 <li>
 
 Career growth opportunities&nbsp;&nbsp;
 
 </li>
 <li>
 
 Generous benefit options include comprehensive medical, dental &amp; vision, 401K, PTO and parental leave&nbsp;
 
 </li>
 <li>
 
 Work Life Balance - regular weekday clinic hours&nbsp;
 
 </li>
 <li>
 
 Supportive regional and corporate teams&nbsp;
 
 </li>
 </ul>
 
 
 About the Patient Care Coordinator Role
 
 
 
 Upperline Health is seeking an energetic, compassionate, driven
 
 Patient Care Coordinator
 
 to assist our physicians in delivering complex health services in the clinic setting.
 
 &nbsp;
 
 
 
 This person will be based in Temple Terrace.
 
 
 &nbsp;The Patient Care Coordinator will be responsible for
 
 &nbsp;
 
 
 medical front desk receptionist duties
 
 
 &nbsp;
 
 including greeting patients in a friendly manner, and ensuring patients are accurately checked in and prepared for their appointments in a timely manner.&nbsp;
 
 
 
 Patient Care Coordinator Responsibilities&nbsp;
 
 
 <ul>
 <li>
 
 Responsible for front desk receptionist duties, including answering phone calls, greeting patients, obtaining required patient information, and ensuring that the entrance area is clean and organized
 
 </li>
 <li>
 
 Assist patients with scheduling appointments
 
 </li>
 <li>
 
 Effectively maintain on-time appointment schedules by notifying physicians when patients have arrived
 
 </li>
 <li>
 
 Retrieve and file patient records as needed
 
 </li>
 <li>
 
 Collect payment from patients
 
 </li>
 <li>
 
 Maintain accurate patient records by updating patient&rsquo;s information and scanning documents into EMR as needed
 
 </li>
 <li>
 
 Responsible for office supply inventory, including checking, ordering and stocking supplies&nbsp;
 
 </li>
 <li>
 
 Protect patient rights by maintaining confidentiality of patient records
 
 </li>
 <li>
 
 Contribute to team effort by assisting with additional duties and when support is requested&nbsp;
 
 </li>
 </ul>
 
 
 Patient Care Coordinator Qualifications&nbsp;
 
 
 <ul>
 <li>
 Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service&nbsp;
 </li>
 <li>
 Prior experience working in a podiatric or orthopedic practice is preferred
 </li>
 <li>
 Medical billing and coding experience is highly preferred&nbsp;
 </li>
 <li>
 Experience working in an EMR, Athenahealth is preferred
 </li>
 <li>
 Must be an effective communicator with excellent grammar and interpersonal skills
 </li>
 <li>
 Exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction
 </li>
 <li>
 Demonstrated experience as a motivated and dedicated team member with a stable work history
 </li>
 <li>
 Thrives in a fast-paced collaborative environment&nbsp;
 </li>
 <li>
 Reliable transportation and the ability to pass a drug test and a background check is required
 </li>
 </ul>
 
 
 Compensation
 
 
 
 Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience.
 
 
 
 Job Type: Full-time
 
 
 
 Equal Opportunity Employer
 
 
 This employer is required to notify all applicants of their rights pursuant to federal employment laws.
 
 For further information, please review the Know Your Rights notice from the Department of Labor.
</div>

Medical Front Desk Receptionist (Patient Care Coordinator)

<div>ABOUT US

A Specialty Path to Good Health

Upperline Health Tennessee is the nation&rsquo;s largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses.

Triage is temporary.

Treatment is transformative.

Upperline Health providers coordinate patients&rsquo; care among a team of specialists &ndash; physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients&rsquo; immediate and long-term health needs.

We put patients at the center of value-based care. 


BENEFITS

Comprehensive benefit options include medical, dental and vision, 401K and PTO. 


ABOUT THE CALL CENTER SCHEDULER

Upperline Health is looking for a professional and engaging Call Center Scheduler to answer a high volume of incoming phone calls and schedule new &amp; existing appointments for all Upperline Health clinic locations.

This position is remote based and available to candidates located in Alabama. 


WHAT YOU&rsquo;LL DO
<ul>
<li>Answer, orient, and greet patients over the phone in an enthusiastic manner - 100% of work time spent is answering calls and scheduling appointments</li>
<li>Determine appropriate clinic location and schedule patients into Vision system accordingly</li>
<li>Obtain required demographic, insurance, and eligibility information and accurately document in Vision system to ensure proper filing of claims</li>
<li>Verify if the patient&rsquo;s insurance requires a pre-certification and begin the referral process</li>
<li>Maintain professional working relationship with all contacts, both internal and external</li>
<li>Provide timely responses to all verbal and written inquiries regarding patient accounts</li>
<li>Respond to voicemails and online requests within 1 hour of the patients&rsquo; messages</li>
<li>Exhibit a patient demeanor and strong customer service attitude at all times</li>
</ul>
QUALIFICATIONS OF THE CALL CENTER SCHEDULER
<ul>
<li>High School graduate and formal training from a vocational school or equivalent</li>
<li>1+ years&rsquo; experience in a similar call center or centralized scheduling setting</li>
<li>Strong written and verbal communication skills</li>
<li>Ability to multi-task and work under deadlines with urgency</li>
<li>Knowledge of general medical terminology and managed care functions</li>
<li>Working knowledge of electronic health records (EHR), Vision system, &amp; MS Office (word, outlook, teams</li>
</ul>
COMPENSATION

Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience

Job Type: Full-time</div>

Call Center Scheduler

Join Upperline Health and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Upperline Health

About Company

Patient Care Coordinator (Front Desk)

Patient Care Coordinator (Front Desk)

Patient Care Coordinator (Front Desk)

Medical Assistant / Primary Care

Nurse Practitioner

Medical Front Desk Receptionist (Patient Care Coordinator)

Call Center Scheduler