Qureos Mentor

Upstart

<div><div>About Upstart

Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.

Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.

Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we&rsquo;d love to hear from you!
</div>
The Team:

Upstart's Growth team is dedicated to creating a seamless product experience that allows customers to effortlessly discover and access Upstart&rsquo;s credit products, both for the first time and on an ongoing basis. By building exceptional, customer-centric experiences, this team plays a crucial role in making Upstart the premier destination for consumer credit, driving growth and unifying Upstart&rsquo;s product portfolio into a cohesive, multi-product marketplace.

As a Principal Product Manager focused on User Engagement, you&rsquo;ll lead a core pillar of our Growth strategy &ndash; driving user activity, retention, and repeat usage through compelling, value-driven product experiences. You will shape how customers interact with Upstart beyond the initial transaction, building our in-product experience, and touchpoints that deepen trust, promote financial wellness, and ultimately unlock new monetization pathways.

In this highly cross-functional role, you'll operate at the intersection of product, design, engineering, data science, and marketing to reimagine how users stay engaged with our platform. You&rsquo;ll balance bold bets with iterative testing, and combine behavioral insights with product mechanics to build delightful, habit-forming experiences that serve both user needs and business outcomes. 


How you&rsquo;ll make an impact
<ul>
<li>Define and deliver the vision for engagement across Upstart&rsquo;s ecosystem, building experiences across web and mobile that keep users returning and pave the path to upsell and cross-sell.</li>
<li>Champion the user journey, crafting intuitive and rewarding experiences that build trust and increase lifetime value. You&rsquo;ll partner with consumer research, product marketing, and data to ground your work in real-world behaviors and motivations.</li>
<li>Drive experimentation at scale, using rapid iteration and clear metrics to test what works. You&rsquo;ll bring clarity to ambiguity by identifying levers for activation, retention, and repeat engagement, and aligning stakeholders around the most promising paths forward.</li>
<li>Lead with influence, collaborating across product lines and teams to stitch together a cohesive experience across our suite of offerings, ensuring engagement efforts ladder up to shared company goals.</li>
<li>Balance vision and execution, making strategic trade-offs across short-term optimization and long-term differentiation. You'll help shape a roadmap that prioritizes measurable impact while investing in foundational capabilities for sustained growth.</li>
</ul>
Minimum Qualifications
<ul>
<li>10+ years of product management experience, with a strong track record driving consumer engagement, growth, or retention for digital products.</li>
<li>Deep fluency in product discovery and hypothesis-driven development, including A/B testing, experimentation frameworks, and success metric definition.</li>
<li>Exceptional collaboration skills, with a proven ability to align diverse stakeholders - from executive leaders to cross-functional partners - around a shared strategy.</li>
<li>A user-first mindset, with the ability to distill complex customer insights into elegant, high-utility product experiences.</li>
<li>Strong judgment and prioritization skills, able to identify high-leverage opportunities and navigate trade-offs with confidence and clarity.</li></ul> 


Preferred Qualifications
<ul>
<li>Experience building consumer products for technology companies, preferably in highly regulated industries (financial services, healthcare, etc.)</li>
<li>Proven track record of building and scaling multi-product ecosystems or marketplaces in a B2C environment.</li>
<li>Strong customer-centric mindset with the ability to translate customer insights into actionable product features and enhancements.</li></ul> 


Position location This role is available in the following locations: Remote 


Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions&rsquo; cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. 


What you'll love:
<ul>
<li>Competitive Compensation (base + bonus &amp; equity)</li>
<li>Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart</li>
<li>401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings</li>
<li>Employee Stock Purchase Plan (ESPP)</li>
<li>Life and disability insurance</li>
<li>Generous holiday, vacation, sick and safety leave</li>
<li>Supportive parental, family care, and military leave programs</li>
<li>Annual wellness, technology &amp; ergonomic reimbursement programs</li>
<li>Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering</li>
<li>Catered lunches + snacks &amp; drinks when working in offices</li></ul> 

<div></div>
<div></div><div><div><div>At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location&ndash;with our &ldquo;digital first&rdquo; philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
</div>
<div>United States | Remote - Anticipated Base Salary Range</div>
<div>$187,900&mdash;$260,000 USD</div>
</div></div><div>
Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com

https://www.upstart.com/candidate_privacy_policy</div></div>

Principal Product Manager, Engagement

<div><div>About Upstart

Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.

Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.

Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we&rsquo;d love to hear from you!
</div>
The Team

As an IT DevOps Engineer, you&rsquo;ll play a critical role in architecting, implementing, and scaling our infrastructure; ensuring resilience, security, and optimal performance across all systems. This role requires a seasoned DevOps expert who excels in designing large-scale systems, automating complex workflows, and leading cross-functional projects that enhance the speed and efficiency of our IT development and deployment processes. You&rsquo;ll work closely with teams across engineering, IT, and InfoSec to drive IT and Security outcomes using best practices and foster a culture of continuous improvement.

Position Location - This role is available in the following locations: Remote, San Mateo, Columbus, Austin

Time Zone Requirements - This team operates on the East/West Coast time zones.

Travel Requirements - This team has regular on-site collaboration sessions that occur a few days per quarter at various locations in the US. Upstart will cover all travel-related expenses for these meetups.

How you&rsquo;ll make an impact:
<ul>
<li>Lead the design and implementation of scalable, highly available, and secure infrastructure to support IT technology tools like Okta, GSuite, Slack, Jamf, and Palo Alto Firewalls.</li>
<li>Champion a culture of continuous improvement within IT, identifying opportunities for process optimization, automation, and enhanced security across all IT technology systems</li>
<li>Drive infrastructure automation through Infrastructure as Code (IaC) using tools such as Terraform or Ansible, ensuring reliability, repeatability, and cost efficiency.</li>
<li>Architect and lead comprehensive observability solutions and incident response that includes logging, tracing, and metrics collection to support IT Engineering and operations, enhancing troubleshooting and performance analysis.</li>
<li>Collaborate with InfoSec to implement security best practices and drive compliance alignment across IT technologies, including role-based access control, automated compliance monitoring, and vulnerability management.</li>
<li>Mentor and guide junior engineers in IT DevOps practices, promoting a collaborative culture focused on innovation, performance, and security.</li>
</ul>
What we&rsquo;re looking for:
<ul>
<li>Minimum requirements:</li>
<ul><li>5+ years of experience in DevOps or IT infrastructure engineering, with a proven record in architecting and managing complex, IT-centric systems.</li>
<li>Experience leading large cross-team initiatives at companies that have gone through periods of rapid business or organizational growth</li>
<li>Advanced skills in cloud infrastructure (preferably AWS) and Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Ansible.</li>
<li>Experience in building and managing CI/CD pipelines for automated deployments, security integrations, and compliance workflows.</li>
<li>Strong scripting skills in languages like Python and Bash for automation and integration tasks.</li>
</ul><li>Preferred qualifications:</li>
<ul><li>Extensive experience designing and implementing scalable, resilient IT infrastructure with multiple integrations across cloud providers.</li>
<li>Experience with large sunset of the following technologies Okta, Google workspace, Jamf, Slack enterprise grid, Workato, sumilogic</li>
<li>Excellent problem solving skills and ability to work under pressure.</li>
<li>Relevant certifications such as AWS Certified DevOps Engineer, Okta Certified Administrator, or security certifications (e.g., CISSP).</li>
</ul>
</ul><div><div><div>At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location&ndash;with our &ldquo;digital first&rdquo; philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
</div>
<div>United States | Remote - Anticipated Base Salary Range</div>
<div>$143,700&mdash;$198,700 USD</div>
</div></div><div>
Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com

https://www.upstart.com/candidate_privacy_policy</div></div>

IT DevOps Engineer

<div><div>About Upstart

Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.

Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.

Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you!</div>
The Team:

As a growing Creative team, we touch every corner of the growing Upstart business. We sit within Growth, designing for impact across all channels and verticals, elevating the brand, and seeking to be thought-leaders in our industry and beyond. We are currently working hard and fast to meet the company's needs while building a culture of creativity that will empower the continued evolution and success of our work. In short, we're darn good but we're looking for teammates to help us rise to greatness!

As Senior Designer of Lifecycle at Upstart, you'll partner closely with the Product and Lifecycle Marketing teams, as well as your fellow Creative team members to create best-in-class experiences across the customer lifecycle, from future to current borrowers. You'll take ownership over how the Upstart brand shows up across email, push, rich push, SMS, and in-app surfaces, ensuring design excellence and consistency at every touchpoint. You'll elevate the craft of design, inspire creative excellence, and help move the brand forward with fresh thinking and purposeful execution. 


Position Location - This role is available in the following locations: Remote

Time Zone Requirements - This team operates on the East/West Coast time zones.

Travel Requirements - As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. 


How you'll make an impact
<ul>
<li>Lead the creative vision and execution across email journeys, push notifications, SMS, and in-app surfaces, ensuring design excellence and consistency across all borrower touchpoints.</li>
<li>Create synergies across Lifecycle journeys by identifying gaps, optimizing design modules, and guiding the development of scalable systems that drive efficiency, consistency, and strengthen the brand.</li>
<li>Stay informed on Lifecycle testing results, applying learnings to future assets and proactively suggesting new creative tests to improve performance, execution, and brand affinity.</li>
<li>Partner cross-functionally and within Creative to concept, design, and deliver high-performing campaigns that integrate insights and testing outcomes to drive measurable results.</li>
<li>Maintain ownership of design best practices for Lifecycle channels, ensuring assets meet accessibility, usability, and technical standards while proactively identifying opportunities to enhance performance.</li>
<li>Help bring creative learnings and innovations back to the broader Creative team (and beyond) to drive cross-channel synergy and inform brand-level strategy.</li>
</ul>
Minimum Qualifications
<ul>
<li>5+ years of professional experience in design and creative services.</li>
<li>Proven track-record of success leading and executing design across Lifecycle channels.</li>
<li>Comprehensive knowledge of channel-specific creative best practices for conversion and measurement.</li>
<li>Expert-level proficiency in design software (Adobe Creative Suite, Figma, etc)</li>
<li>Bachelor's degree in Design, Visual Communications, or related field, or equivalent practical experience.</li>
</ul>
Preferred Qualifications 
<ul>
<li>Ability to manage multiple projects and timelines in a fast-paced environment.</li>
<li>Skilled in articulating design decisions and creative perspectives to non-creative stakeholders.</li>
<li>Experience collaborating with cross-functional partners and managing vendor or agency relationships.</li>
<li>Knowledge of AI-assisted design tools or emerging technologies that can enhance creative workflows.</li>
<li>Ability to approach challenges with curiosity, adaptability, and enthusiasm for creative problem-solving.</li>
<li>Knowledge of CRM and lifecycle marketing platforms such as Iterable or Braze.</li>
</ul>
What you'll love:
<ul>
<li>Competitive Compensation (base + bonus &amp; equity)</li>
<li>Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart</li>
<li>401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings</li>
<li>Employee Stock Purchase Plan (ESPP)</li>
<li>Life and disability insurance</li>
<li>Generous holiday, vacation, sick and safety leave
</li><li>Supportive parental, family care, and military leave programs</li>
<li>Annual wellness, technology &amp; ergonomic reimbursement programs</li>
<li>Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering</li>
<li>Catered lunches + snacks &amp; drinks when working in offices</li></ul> 


#LI-REMOTE

#LI-Associate<div>
Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com

https://www.upstart.com/candidate_privacy_policy</div></div>

Senior Designer, Lifecycle

<div><div>About Upstart

Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.

Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.

Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we&rsquo;d love to hear from you!
</div>
The Team:

As a growing Creative team, we touch every corner of the growing Upstart business. We sit within Growth, designing for impact across all channels and verticals, elevating the brand, and seeking to be thought-leaders in our industry and beyond. We are currently working hard and fast to meet the company&rsquo;s needs while building a culture of creativity that will empower the continued evolution and success of our work. In short, we&rsquo;re darn good but we&rsquo;re looking for teammates to help us rise to greatness!

As Senior Designer of Lifecycle at Upstart, you&rsquo;ll partner closely with the Product and Lifecycle Marketing teams, as well as your fellow Creative team members to create best-in-class experiences across the customer lifecycle, from future to current borrowers. You&rsquo;ll take ownership over how the Upstart brand shows up across email, push, rich push, SMS, and in-app surfaces, ensuring design excellence and consistency at every touchpoint. You&rsquo;ll elevate the craft of design, inspire creative excellence, and help move the brand forward with fresh thinking and purposeful execution. 


Position Location - This role is available in the following locations: Remote

Time Zone Requirements - This team operates on the East/West Coast time zones.

Travel Requirements - As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions&rsquo; cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. 


How you&rsquo;ll make an impact
<ul>
<li>Lead the creative vision and execution across email journeys, push notifications, SMS, and in-app surfaces, ensuring design excellence and consistency across all borrower touchpoints.</li>
<li>Create synergies across Lifecycle journeys by identifying gaps, optimizing design modules, and guiding the development of scalable systems that drive efficiency, consistency, and strengthen the brand.</li>
<li>Stay informed on Lifecycle testing results, applying learnings to future assets and proactively suggesting new creative tests to improve performance, execution, and brand affinity.</li>
<li>Partner cross-functionally and within Creative to concept, design, and deliver high-performing campaigns that integrate insights and testing outcomes to drive measurable results.</li>
<li>Maintain ownership of design best practices for Lifecycle channels, ensuring assets meet accessibility, usability, and technical standards while proactively identifying opportunities to enhance performance.</li>
<li>Help bring creative learnings and innovations back to the broader Creative team (and beyond) to drive cross-channel synergy and inform brand-level strategy.</li>
</ul>
Minimum Qualifications
<ul>
<li>5+ years of professional experience in design and creative services.</li>
<li>Proven track-record of success leading and executing design across Lifecycle channels.</li>
<li>Comprehensive knowledge of channel-specific creative best practices for conversion and measurement.</li>
<li>Expert-level proficiency in design software (Adobe Creative Suite, Figma, etc)</li>
<li>Bachelor&rsquo;s degree in Design, Visual Communications, or related field, or equivalent practical experience.</li>
</ul>
Preferred Qualifications 
<ul>
<li>Ability to manage multiple projects and timelines in a fast-paced environment.</li>
<li>Skilled in articulating design decisions and creative perspectives to non-creative stakeholders.</li>
<li>Experience collaborating with cross-functional partners and managing vendor or agency relationships.</li>
<li>Knowledge of AI-assisted design tools or emerging technologies that can enhance creative workflows.</li>
<li>Ability to approach challenges with curiosity, adaptability, and enthusiasm for creative problem-solving.</li>
<li>Knowledge of CRM and lifecycle marketing platforms such as Iterable or Braze.</li>
</ul>
What you'll love:
<ul>
<li>Competitive Compensation (base + bonus &amp; equity)</li>
<li>Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart</li>
<li>401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings</li>
<li>Employee Stock Purchase Plan (ESPP)</li>
<li>Life and disability insurance</li>
<li>Generous holiday, vacation, sick and safety leave</li>
<li>Supportive parental, family care, and military leave programs</li>
<li>Annual wellness, technology &amp; ergonomic reimbursement programs</li>
<li>Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering</li>
<li>Catered lunches + snacks &amp; drinks when working in offices</li></ul><div><div> 
<div>
At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location&ndash;with our &ldquo;digital first&rdquo; philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
</div>
<div>United States | Remote - Anticipated Base Salary Range</div>
<div>$103,500&mdash;$143,200 USD</div>
</div></div><div>
Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com

https://www.upstart.com/candidate_privacy_policy</div></div>

<div><div>About Upstart

Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.

Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.

Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you!</div>
The Team:

Upstart's Servicing team is responsible for the entire customer journey after a loan is funded. We ensure that borrowers stay on track with payments, help them when they struggle to pay, and drive collections and recoveries when they are unable to pay. We do this through a combination of borrower-facing tools, customer support agents, and AI-agents, powered by Upstart's ML-driven decision making. We deliver better financial outcomes for borrowers, and business outcomes for Upstart.

As the Principal Product Manager for Servicing at Upstart, you will be responsible for Upstart's overall strategy for helping delinquent borrowers get back on track. Borrowers start out with the intent to pay back their loan, but for some of them, life's inevitable challenges get in the way. You'll partner with design, engineering, and operations to design more personalized plans and guidance to help borrowers in some of their most vulnerable financial moments, delivering huge business impact for Upstart in the process. 


How you'll make an impact
<ul>
<li>Define the strategy for helping delinquent borrowers get back on track through tactics like personalized payment plans loan modifications, in partnership with design, engineering, and operations</li>
<li>Deeply understand the delinquent borrowers, in collaboration with design, to deliver products that solve real human problems</li>
<li>Establish and track success metrics to assess the impact of product and operations initiatives, ensuring continuous improvement and concrete business impact, and managing tradeoffs to drive long term impact</li>
<li>Leverage data-driven insights to make informed product decisions, identifying opportunities for optimization and testing hypotheses to improve key metrics.</li>
<li>Make smart trade-offs to inform the ongoing product roadmap, prioritizing the features with the highest ROI and experimenting when necessary.</li></ul> 


Minimum Qualifications
<ul>
<li>6+ years experience in a product management role building both consumer-facing products and internal operational tools</li>
<li>Demonstrated success in driving business outcomes through a balance of quantitative metrics and qualitative understanding. You're clever and enterprising when it comes to having the minimum data necessary to make an informed decision. Your risk tolerance is well honed.</li>
<li>Strong product sense. You have independently authored and executed on a multi-quarter roadmap, and have been around to see the consequences (good and bad) of your decisions.</li>
<li>Rigorous and analytical problem solving; well structured, concise, and highly effective communication.</li>
<li>Ownership and growth mindset. You act like an owner. You're often right, but humble and open minded about being wrong. You're perpetually dissatisfied and striving to improve yourself and the team</li></ul> 


Preferred Qualifications
<ul>
<li>Experience building products in fintech, credit servicing, or customer support environments</li>
<li>Familiarity with voice, chat, or AI-driven multi-modal UX</li>
<li>Aptitude for and interest in credit and personal finance economic concepts</li>
<li>Demonstrated and expressed mission orientation, and outsized results that match your passion</li></ul> 


Position location This role is available in the following locations: Remote

Time zone requirements The team operates on the East/West coast time zones.

Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.

#LI-REMOTE

#LI-MidSenior -&gt; use for L5, L6
<div></div>
<div></div><div>Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com

https://www.upstart.com/candidate_privacy_policy</div></div>

Principal Product Manager, Delinquent Borrower Experience

Join Upstart and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Upstart

ABOUT_COMPANY

Principal Product Manager, Engagement

IT DevOps Engineer

Senior Designer, Lifecycle

Senior Designer, Lifecycle

Principal Product Manager, Delinquent Borrower Experience