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Urbaine Consumer India Pvt. Ltd

Job Title: Customer Care ExecutiveCompany: Urbaine Consumer India Pvt. Ltd. (The Wellness Shop)Location: Indiranagar, BangaloreWebsite: www.thewellnessshop.inChannels: Email, Chat, Outbound CallsKey Responsibilities:<ul><li>Handle customer queries, orders, and complaints via email, chat, and calls.</li><li>Provide accurate product information and assist in purchase decisions.</li><li>Manage order tracking, returns, and exchanges.</li><li>Ensure timely issue resolution and follow-ups.</li><li>Share customer feedback to improve service quality.</li><li>Coordinate with sales and logistics teams for smooth operations.</li></ul>Requirements:<ul><li>2&ndash;3 years of customer service experience (e-commerce/retail preferred).</li><li>Excellent written and verbal communication.</li><li>Strong problem-solving and multitasking skills.</li><li>Proficient with CRM, chat, and email tools.</li><li>Patient, empathetic, and customer-focused.</li></ul>Benefits:<ul><li>Competitive salary.</li><li>Growth opportunities.</li><li>Positive and supportive work environment.</li></ul>Job Type: Full-timePay: &#8377;12,000.00 - &#8377;18,000.00 per monthWork Location: In person

Customer Care Executive

Join Urbaine Consumer India Pvt. Ltd and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Urbaine Consumer India Pvt. Ltd

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Customer Care Executive