Qureos Mentor

Urban Developers Group

Department: Human Resources Location: Central Park Housing Scheme, Lahore main ferozpur road. Reports to: HR ManagerWe are looking for a motivated and detail-oriented Junior HR Officer with a prior experience in real estate HR.Key Responsibilities:<ul><li>Maintain and update employee records in HRIS/HR database and personnel files.</li><li>Support in payroll processing, attendance monitoring, and leave management.</li><li>Coordinate training &amp; development programs and maintain training records.</li><li>Handle employee queries regarding policies, procedures, and benefits.</li></ul>Key Requirements:<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.</li><li>1&ndash;2 years of relevant HR experience.</li></ul>Job Type: Full-timeWork Location: In person

HR Officer

Department: Customer Care Incharge ( Females Only) Location: Central Park Housing Scheme, Lahore main ferozpur road. Reports to: Admin managerKey Responsibilities:<ul><li>Supervise day-to-day operations of the customer care department.</li><li>Lead, guide, and support the customer care representatives to achieve service targets.</li><li>Handle escalated customer complaints and ensure timely resolution.</li><li>Monitor calls, emails, and other communication channels for quality and service standards.</li><li>Develop and implement customer care policies, procedures, and service standards.</li><li>Prepare and maintain reports on customer feedback, complaints, and service performance.</li><li>Coordinate with other departments (Sales, Operations, Accounts) to resolve customer concerns.</li></ul>Key Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or relevant field.</li><li>3&ndash;5 years of experience in customer service with at least 1&ndash;2 years in a supervisory role.</li><li>Strong leadership and team management skills.</li><li>Excellent communication, interpersonal, and problem-solving abilities.</li><li>Ability to handle difficult situations and resolve conflicts effectively.</li><li>Proficiency in MS Office and CRM/customer care software.</li><li>Strong customer-oriented mindset with attention to detail.</li></ul>Job Type: Full-timeWork Location: In person

Customer Care Incharge

Location: Central Park Housing scheme, Lahore main feroz pur roadEducation: Mcom/MBANDC / Adjustment Vouchers: Responsible for preparing and managing NDC and adjustment vouchers with business partners as well as non-business partners (such as management). This includes booking, documentation, and printing of vouchers. Previously, these adjustments were handled by the Sales &amp; Marketing department, but now the responsibility has been shifted to Accounts &amp; Finance. The clearance of adjustment documents is a detailed and time-consuming task that must be performed with accuracy, vigilance, and strong attention to detail.Job Type: Full-timeWork Location: In person

Accounts Manager

Join Urban Developers Group and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Urban Developers Group

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HR Officer

Customer Care Incharge

Accounts Manager