Qureos Mentor

Urban Locomote(Royal Enfield)

&Oslash; Customer Feedbacko Collects customer feedbacko Plans corrective action with CRM&Oslash; Customer Complaint Managemento One point of contact for customer complaints by receiving customer complaintso Note down the concerns of the dissatisfied customer in detail in complaint tracker (collected through 3rd day feedback / 1-2-3 In Moment Score)o Ensure resolution of customer complaintso Tracking of all complaints and ensure closure and take feedback after closure till satisfaction&Oslash; Lost Case Analysiso Call lost customers &ndash; open enquiries for last 3 monthso Understand reason for closureo Frame action plan with Sales Manager, Delivery Manager and Store Head&Oslash; Otherso Updation of email IDs from email bounceo Cancellation analysis- once in a month on the complete cancellation data for the monthJob Types: Full-time, PermanentPay: From &#8377;12,000.00 per monthWork Location: In person

service Marketing Executive

Join Urban Locomote(Royal Enfield) and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Urban Locomote(Royal Enfield)

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service Marketing Executive