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Urology Centers of Alabama

<div>General Summary
The Director of Revenue Cycle Management (RCM) provides enterprise-level leadership and strategic direction for all revenue cycle operations at Urology Centers of Alabama (UCA). This position is accountable for the performance, integrity, and continuous improvement of the full revenue cycle&mdash;from charge capture and coding through billing, collections, and reimbursement&mdash;ensuring alignment with organizational financial goals, regulatory requirements, and best practices in healthcare revenue operations.
Unlike a managerial role focused primarily on daily workflows, the Director establishes revenue cycle strategy, performance standards, monthly reporting, and long-term optimization initiatives across all UCA entities and service lines. The Director partners closely with executive leadership, physicians, clinical operations, compliance, IT, and finance to drive sustainable revenue growth, mitigate compliance risk, and enhance operational efficiency.
Key responsibilities include oversight of the entire revenue cycle process including: front desk collections, prior authorization, benefits verification, coding accuracy, denial management, payment posting, payer contract performance, reimbursement optimization, and EMR revenue integrity auditing. The Director develops and monitors key performance indicators (KPIs), leads system and process transformation initiatives, and provides executive-level reporting and analysis to the CFO and senior leadership team.
Essential Functions
Strategic Revenue Cycle Leadership
1. Provide enterprise-level strategic leadership and oversight for all revenue cycle operations at Urology Centers of Alabama, P.C., including registration, charge capture, coding, billing, claims submission, payment posting, denials management, and collections.
2. Develop and execute revenue cycle strategies to maximize reimbursement, reduce revenue leakage, and improve cash flow
3. Establish, monitor, and report key performance indicators (KPIs) such as days in A/R, clean claim rate, denial rate, net collection rate, and reimbursement variance
EMR &amp; Documentation Auditing
4. Lead ongoing audits of the EMR to ensure clinical documentation supports billed services, medical necessity, and compliance with payer and regulatory requirements
5. Partner with physicians and clinical leadership to address documentation gaps, coding accuracy, and workflow inefficiencies identified through EMR audits
6. Oversee pre- and post-billing audits to validate charge capture accuracy for urology-specific services, including office visits, procedures, diagnostics, surgeries, and ancillary services
7. Ensure EMR templates, order sets, and workflows support compliant, efficient, and standardized revenue cycle processes across all locations
Reimbursement &amp; Compliance Oversight
8. Audit reimbursements to ensure payments align with payer contracts, fee schedules, and applicable regulations
9. Identify underpayments and overpayments and lead recovery, appeal, and refund processes as required
10. Monitor payer trends, reimbursement changes, and regulatory updates impacting urology services
11. Collaborate with Compliance and Legal teams to mitigate financial and regulatory risk related to coding, billing, and reimbursement practices
Denials Management &amp; Financial Performance
12. Oversee denial prevention and appeals strategies, including root-cause analysis and implementation of corrective action plans
13. Analyze denial trends and implement system, documentation, and workflow improvements to reduce recurrence
14. Ensure timely follow-up and resolution of denied, delayed, or unpaid claims
Leadership &amp; Collaboration
15. Lead, mentor, and develop revenue cycle leadership and staff, fostering accountability, compliance, and continuous improvement
16. Collaborate with physicians, clinical teams, IT, and Finance to align documentation, coding, and billing practices
17. Serve as a trusted advisor to executive leadership at Urology Centers of Alabama, P.C. on revenue integrity, reimbursement risk, and performance improvement opportunities
Reporting &amp; Analytics
18. Prepare and present comprehensive revenue cycle performance and audit reports to executive leadership
19. Provide actionable insights related to reimbursement variances, audit findings, and revenue optimization opportunities
20. Support budgeting, forecasting, and strategic planning initiatives related to revenue cycle operations
Supervisory Requirements
This position will supervise the RCM Managers and subordinate staff.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit, handle, or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move more than 45 pounds.
Minimum Qualifications
1. 7&ndash;10 years of progressive healthcare revenue cycle experience in a large-scale corporation (&gt;$100M) and has oversight of multiple ancillary revenue streams.
2. Minimum of 5&ndash;10 years in a leadership role.
3. Demonstrated expertise in revenue cycle performance metrics, including AR days, denial rates, net collection rate, cash acceleration, and reimbursement optimization.
4. Strong knowledge of payer contracts, reimbursement methodologies, and regulatory requirements (CMS, HIPAA, OIG, Medicare, Medicaid, and commercial payers).
5. Proven ability to lead enterprise-wide initiatives, drive process improvement, and implement system or workflow transformations.
6. Experience partnering with physicians, clinical leadership, finance, compliance, and IT in a complex healthcare organization.
7. High level of proficiency with electronic medical record (EMR) and practice management systems and related revenue cycle technology.
8. Excellent analytical, communication, and executive-level reporting skills.
9. Ability to manage multiple priorities in a fast-paced, highly regulated healthcare environment.
Preferred Qualifications
Bachelor&rsquo;s or Master&rsquo;s degree in Healthcare Administration, Business, Finance, or related
Licensure, Certification, Registration Requirements
CPC, CCS, CPMA, or similar coding/compliance certification</div>

Revenue Cycle Management Director

<div>General Summary
The Patient Collection Specialist will be responsible for functions related to the collection of payment on patient past due accounts before submission to an outside collection agency.
Primary Responsibilities<ul><li>
Communicate directly with patients regarding their financial responsibility for UCA services.</li><li>
Answer calls related to past-due balance accounts being prepared for outside collections.</li><li>
Use the billing system effectively to move patients through the collection process.</li><li>
Document all calls accurately and timely in the patient&rsquo;s account in the billing system.</li><li>
Establish &amp; set up payment arrangements in UCA&rsquo;s recurring payment system per company policy.</li><li>
Post Recurring payments daily to update patient accounts.</li><li>
Balance payment receipts with the billing system daily.</li><li>
Communicate any claims needing further review with UCA&rsquo;s third-party billing service.</li><li>
Meet daily/monthly benchmarks provided by the supervisor.</li><li>
Other duties as assigned.</li></ul>
Minimum Qualifications<ul><li>
Must have 2 years of experience in medical billing/collections.</li><li>
Must display a basic understanding of medical business office billing and collection practices.</li><li>
Must possess knowledge of Explanation of Benefits (EOBs) and understanding of copays, coinsurance, deductibles, and denial codes.</li><li>
Must possess excellent organizational skills.</li><li>
Must show the ability to have excellent interpersonal skills and communication to interact with all walks of life, internal and external to UCA, from all educational or cultural backgrounds.</li><li>
Must display advanced reasoning and problem-solving skills.</li><li>
Must show the ability to work independently and within a team in a fast-paced and stressful environment.</li><li>
Must show proficiency in the use of a variety of office equipment including a PC, Windows, MS Office, EMR system, copier, facsimile machine, telephone system, etc.</li><li>
Must show the ability to maintain confidentiality, including strict adherence to HIPAA and UCA guidelines.</li><li>
Must have a high school diploma or GED equivalent.</li></ul>
Preferred Qualifications<ul><li>
Previous customer service representative or similar experience preferred.</li><li>
Knowledge of Allscripts EMR and PM system.</li></ul>
Supervisory Requirements
This position will not supervise any other staff members.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move more than 25 pounds.
Minimum Qualifications<ul><li>
Must have 2 years of experience in medical billing/collections.</li><li>
Must display a basic understanding of medical business office billing and collection practices.</li><li>
Must possess knowledge of Explanation of Benefits (EOBs) and understanding of copays, coinsurance, deductibles, and denial codes.</li><li>
Must possess excellent organizational skills.</li><li>
Must show the ability to have excellent interpersonal skills and communication to interact with all walks of life, internal and external to UCA, from all educational or cultural backgrounds.</li><li>
Must display advanced reasoning and problem-solving skills.</li><li>
Must show the ability to work independently and within a team in a fast-paced and stressful environment.</li><li>
Must show proficiency in the use of a variety of office equipment including a PC, Windows, MS Office, EMR system, copier, facsimile machine, telephone system, etc.</li><li>
Must show the ability to maintain confidentiality, including strict adherence to HIPAA and UCA guidelines.</li><li>
Must have a high school diploma or GED equivalent.</li></ul>
Preferred Qualifications<ul><li>
Previous customer service representative or similar experience preferred.</li><li>
Knowledge of Allscripts EMR and PM system.</li></ul></div>

Patient Collection Specialist

<div>Welcome to Urology Centers of Alabama where our team of skilled urologists and urogynecologists are committed to providing our patients with high-quality, personalized medical care in our state-of-the-art facilities. Our physicians specialize in the comprehensive treatment of urological disorders using the most advanced technology available.
For over 60 years, Urology Centers of Alabama has been committed to providing the highest quality medical services in a compassionate and caring environment. With 27 skilled urologists, two urogynecologists, two radiation oncologist, two medical oncologist, one pathologist, a team of physicians assistants and nurse practitioners and over 225 employees, the practice has earned a well-deserved reputation for excellence in the Birmingham medical community.
Cutting Edge Technologies and Care
The Urology Centers physicians are leading the way in cutting-edge medical procedures such as minimally invasive robotic surgery, endoscopic and laser surgery and radioactive seed implantation for prostate cancer. The practice also plays an integral role in the field of urology through research studies conducted at the facility. Urology Centers of Alabama is committed to investigating the effectiveness of all treatment options, including new drugs and procedures that hold great promise.
Why choose Urology Centers of Alabama?<ul><li>
We are located in Homewood, away from the hectic downtown Birmingham area</li><li>
We are a local, physician owned practice.</li><li>
We are more than just urology, we have a men's health and women's center, a comprehensive cancer center, and 17 locations across Alabama.</li><li>
BCBS Health Insurance.</li><li>
Generous time off and paid holidays.</li></ul>
What you will do:<ul><li>
After training, this position may work remote! Must be located in the State of Alabama or Georgia.
</li><li>Interpret and bill for physician, clinical, and surgical services using Allscripts EHR/PM, using ICD-10 coding.</li><li>
Ensure billing for payors is accurate and transmitted on time.</li><li>
Audit batches and documentation as necessary to ensure compliance with UCA and regulatory standards.</li></ul>
What type of experience do you need?<ul><li>
Be a CPC, or equivalent, certified coder with at least two years of experience.</li></ul></div>

Coder

<div>General Summary
The Patient Account Representative will utilize the EMR and insurance systems to verify coverages and provide accurate information to allow for collection of all accounts. Maintain claims processing, including accurate and timely claim creation, follow-up and correspondence with insurance inquiries/correspondence. Assure payments are recorded and reconciled timely in order to maximize revenues. Counsels patients on financial matters to assure prompt payments are received for services.<div>
</div>Minimum Qualifications<ul><li>
Must demonstrate a working knowledge of CPT and ICD-10 coding systems. Knowledge of individual codes not required.
</li><li>Must demonstrate experience with verifying insurance eligibility, including with Alabama Medicaid&rsquo;s State Eligibility System.</li><li>
Must demonstrate sound knowledge of medical collection practices.
</li><li>Must show the ability to learn and understand an electronic medical record.</li><li>
Must show the ability to have excellent interpersonal skills and communication to interact with all walks of life, internal and external to UCA, from all educational or cultural backgrounds.
</li><li>Must show the ability to work independently or within a team in a fast-paced environment.</li><li>
Must show proficiency in use of a variety of office equipment including a PC, Windows, MSOffice, EMR system, multi-line telephone, copier, facsimile machine, etc.</li><li>
Must show the ability to maintain confidentiality, including strict adherence to HIPAA and UCA Guidelines.</li><li>
Must have a high school diploma or GED equivalent.</li></ul><div>
</div>Preferred Qualifications<ul><li>
May have an associate degree or higher in medical billing and coding.</li><li>
May have three (3) to five (5) years&rsquo; experience in healthcare billing claims.</li><li>
Show experience with Greenway or Allscripts EMR system.</li></ul><div>
</div>Licensure, Certification, Registration Requirements
None.<div>
</div>Supervisory Requirements
This position will not supervise any other staff members.<div>
</div>Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move more than 25 pounds.
Essential Functions<ul><li>
Prepares and submits clean claims to third party payers either electronically or by paper.</li><li>
Maintains relationship with clearinghouse, including appropriate follow-up with support issues.</li><li>
Coordinate the process of patient eligibility through various third-party sources.</li><li>
Coordinate collection process, to include any projects from Greenway accounts and tracking in soon to be collections in Allscripts.</li><li>
Maintain monthly statement process.</li><li>
Escalate patient issues to Director of Revenue Cycle.</li><li>
Work with reception staff, ensure appropriate collection of co-pays, deductible and self-pay fees.</li><li>
Handles patient inquiries and answers questions from clerical staff and insurance companies.</li><li>
Identifies and resolves patient billing problems.</li><li>
Denial and insurance follow-up management.</li><li>
Issues adjusted, corrected, and/or rebilled claims to third party payers.</li><li>
Posts adjustments transfer of responsibility and refunds, as necessary.</li><li>
Assure coding is compliant and up to date.</li><li>
Reviews accounts and makes recommendations to the Director regarding non collectible accounts.</li><li>
Other relevant duties as assigned.</li></ul></div>

Biller - FT

Join Urology Centers of Alabama and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Urology Centers of Alabama

About Company

Revenue Cycle Management Director

Patient Collection Specialist

Coder

Biller - FT