Summary

The Fleet and Family Support Program (FFSP) is the Navy's primary agency for the delivery of an array of human services intended to enhance the stability and self-sufficiency of individuals and families, resulting in increased operational readiness. Diverse methods of delivering services include providing information and referral, educational instruction, professional training, and clinical and non-medical counseling. This position is located at Commander, Navy Region NSA Bahrain.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Military spouses

Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.

Family of overseas employees

Family members of a federal employee or uniformed service member who is or was, working overseas.

Clarification from the agency

Please see the "Who may apply" section under the qualification section.

Duties

In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.

Duties include but are not limited to:

Serves as a consultant and instructor on a variety of WFL topics and issues (see programs below). Provides informative and tangible advice, assistance, and instruction to address customer concerns, needs and requirements associated with Navy-life (deployment/separation; frequent relocation, transitioning from military to civilian life, etc.).

Gathers data, compiles statistics, reports progress and makes recommendations to the supervisor on program planning, agency coordination and follow-up procedures for use at installation, regional and DoD levels. Evaluates, interprets and acts upon data received through customer interviews, general research provided by other agencies/academia, and community based resources. Implements, monitors, documents and tracks service provisions to evaluate and ensure client satisfaction and effectiveness. Disseminates and collects customer evaluation feedback in accordance with the FFSC Quality Assurance Plan. Provides timely inputting of FFSMIS (or equivalent data collection program), and other required workload data for all services provided. Ensures appropriate referrals and follow-up for services requested and documents contacts and results.

Works independently and/or with other FFSC staff to provide guidance and training to deliver course curricula and prepare accompanying resource materials. Plans, coordinates, and schedules FFSC workshops, programs, and GMTs. Regularly reviews all new and existing programming IAW with Region and CNIC policies and recommends changes to supervisor. Organizes and implements initiatives such as job fairs and executive career study groups that invite prospective employers to the installation. Provides backup support to all other WFL Specialists, and is cross-trained to provide support in other WFL program areas not specifically assigned to this incumbent.

Responsible for marketing program workshops, events, and activities verbally and in writing via AFN, base newspaper, social media IAW the center's outreach and marketing plan in partnership with the center's administrator responsible for center marketing. Works with N9 functional areas by facilitating joint program events and presentations in N9 recreation, lodging, housing, barracks and other facilities. Collaborates with civilian and military professional resources to gather information and stay abreast of current issues and events. Responsible for the coordination and completion of special project activities including but not limited to CNIC monthly themed events and activities. Serves on various committees and councils to optimize viewpoints related to military life. May serve as command representative for the command representative program and makes contacts with commands in accordance with guidelines established by the FFSC Director.

Serves as a consultant and instructor duties in one or more of the following specialty areas may include but are not limited to:

Career Support (Family Employment) and Volunteer Coordination: Assists Service and family members with career, occupational, volunteer and educational goals by providing services, individually and in groups, to equip customers with career/job search skills, resume' development, and interview techniques to assist in obtaining employment. Uses appropriate career and education interest inventories to help clients identify goals (O*Net). Develops a plan to recognize personal and vocational needs to assist clients in outlining milestones to achieve their goals. Establishes and maintains continuous relationships with corporate industry personnel, small business agencies, local chambers of commerce, economic development council, state employment services, universities and private employment agencies. Develops a database of job opportunities for customers. Uses professional analytical skills and negotiation techniques to identify job opportunities for customers. Volunteer Coordination is a collaboration of the FFSC individuals seeking volunteer opportunities, and organizations seeking volunteers to enhance their services. The program is conducted in coordination with all FFSC programs and other community agencies. Volunteer Coordination provides volunteers (military ID card holders) with opportunities to learn job skills and advance their career path and expands the ability of the FFSC to deliver services through in-house use of volunteers.

Major duties continued under Additional Information.

Requirements

Conditions of employment

Must pass all applicable records and background check.
This position requires incumbents to obtain and maintain an official passport.
Valid, state-issued driver’s license is required.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate possesses the following:

Knowledge of, and experience in, the delivery of education services, with a focus on human/personal growth and development.
Knowledge and skill in developing and evaluating needs assessments. Ability to collect, evaluate, and disseminate information; assess and measure organizations' and other serviced populations' trends, concerns, and needs; assist in identifying and prioritizing goals; and provide guidance and direction for the development and implementation of effective plans, procedures, and tools to address such issues.
Skill in conducting interviews to establish the nature and extent of concerns and issues and provide assistance to develop goals and plans, in order to determine appropriate referral services and options.
Skill in preparation of presentations and public speaking in personal- large and small group settings. Effective skill in forming and retaining working relationships with peers and leadership. Skill in using various computer software database, spreadsheet, word processing, and network programs (e.g., as Internet, Microsoft Office Suite, and FFSP databases).
Knowledge of the formulation and execution of needs assessment tools. Ability to communicate effectively verbally and in writing to prepare and present findings and recommend solutions, and compose a variety of correspondence, budget justifications/requests, instructions, and other materials.
Skill in conducting interviews with management and staff to obtain or exchange information about work objectives, processes, procedures and policies. Skills in establishing and maintaining effective working relationships using tact, diplomacy, and overall professionalism in interactions with customers, leadership of commands and organizations, partnering agencies, and with program representatives and officials of community organizations

Education

Bachelor's degree or higher: behavioral or social science; or related disciplines appropriate to the position (such as a business-related field).

OR

Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

OR

Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

Additional information

Transition Assistance: Facilitates and conducts program components related to the separating of military members and/or family members following a full or partial military career.

Relocation Services: Establishes, develops, implements, monitors and coordinates WFL services and activities to include information and referral (I&R) services. Refers customers, as appropriate, for specialized assistance.

Deployment and Individual Augmentee (IA) Support: Conducts deployment support services to include pre- mid- and post- educational briefings. Addresses the specific concerns and needs of service members and their families in coping with extended separation. Provides command consultation and support, information resources and referrals, deployment and mobilization support, ombudsman support, and life skills education. Provides support and training for Family Readiness Groups.

Personal Financial Management: Assists or facilitates resources to assist customers with personal financial planning, money management, developing short-and long term strategies, to include consumer affair issues through a range of seminars, workshops, lectures, articles and internet resources. Provides information on a variety of financial topics such as the military pay system; banking; credit; budget development; financial record keeping; debt; consumer rights and obligations under Federal and State consumer protection laws; local consumer information; car buying; insurance; savings; investments, etc. Oversees the Command Financial Specialist (CFS) program.

Life Skills: Personal and family life education provides educational, enrichment, and prevention services to Service members, couples, and families to help them build and maintain healthy relationships; strengthen interpersonal competencies and problem solving skills; and masker respective roles, tasks, and responsibilities throughout the family life cycle. Services have an educational, supportive, or preventive focus and address topics related to the needs of Service members and military families.

Exceptional Family Member Program (EFMP) Support: Takes action to minimize barriers to the initiation of needed services, supports or other forms of assistance. The Collateral Duty Liaisons (CDL) uses a variety of culturally and geographically appropriate, non-stigmatizing outreach strategies to inform commands, service members and their families, other service providers, and community organizations about the needs of military families with special needs; EFMP services include information and referral, ongoing support and assistance, and how to access community EFMP services.

Ombudsman Support: Provides program guidance and policy clarification. Serves as a resource to commands for ombudsman recognition and appreciation. Serves as an advisor to Ombudsman Assembly. Assists families with referral to command ombudsmen.

Emergency Response and Emergency Case Management: Provides as wide variety of Emergency Family Assistance (EFA) services as appropriate through information, referrals, consultation, counseling, and case management. EFA support is provided through the Emergency Family Assistance Center (EFAC), Initial Contact, Emergency Assistance, and Follow-up. Emergency Response supports the preservation and restoration of military mission capabilities through addressing personal and family needs and optimal restoration of positive individual/family functioning.

Performs other duties as assigned

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Required Documents

The following documents are required at the time of application:

Resume: two-page limit, learn more here - Resume Requirements
Proof of education/training: if qualifying all or in-part based on education, provide a copy of your awarded/conferred college transcript(s)
If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. When building or uploading your resume, please note there is a two-page limit. The system will restrict any attempts to submit a longer document.

The complete application package must be submitted by 11:59 PM (EST) on 12/03/2025 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12840635It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJOBS account.

Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

Agency contact information

CNRE NAF HRO

Phone

081-568-2838

Email

usn.naples.cnr-eurafcentnpl-it.mbx.n9-naf-human-resources@us.navy.mil

Address

NSA Bahrain
PSC 851 Box 10
FPO, AE 09834-2800
US

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.

Overview

Accepting applications

Open & closing dates

11/25/2025 to 12/03/2025

Salary

$51,332 to - $66,731 per year

Pay scale & grade

NF 4

Location

1 vacancy in the following location:

Bahrain

Remote job

No

Telework eligible

No

Travel Required

Occasional travel - You may be expected to travel for this position.

Relocation expenses reimbursed

No

Appointment type

Permanent

Work schedule

Full-time

Service

Competitive

Promotion potential

None

Job family (Series)

0101 Social Science

Supervisory status

No

Security clearance

Other

Drug test

No

Position sensitivity and risk

Non-sensitive (NS)/Low Risk

Trust determination process

Suitability/Fitness

Financial disclosure

Yes

Bargaining unit status

No

Announcement number

26-12840635

Control number

850835100

US Commander, Navy Installations

ABOUT_COMPANY

Work and Family Life Specialist