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US Foot and Ankle Specialists

<div><div>The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education.</div>
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<div><b>Front Desk Receptionist</b><b> Essential Functions/Responsibilities (other duties may be assigned):</b></div>
<ul><li>Greet patients upon arrival and address questions and concerns</li>
<li>Answer incoming calls, provide information, transfer calls, and take messages as needed</li>
<li>Schedule appointments and manage multiple provider calendars</li>
<li>Register new patients and update existing patient demographics and financial information</li>
<li>Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff</li>
<li>Maintain and update patient records through data entry, faxing, and scanning</li>
<li>Collect payments, including deductibles, coinsurance, balances, copays, and sales of OTC items</li>
<li>Review and update accounts receivable/payable changes since prior visits</li>
<li>Maintain an accurate log of orthotics received; contact patients for follow-ups and schedule appointments accordingly</li>
<li>Monitor office supply inventory, place orders, and coordinate equipment maintenance and service</li>
<li>Verify insurance eligibility, referrals, and authorizations in preparation for next-day appointments</li>
<li>Prepare and process daily reports, deposit slips, and upload financial records to shared files</li>
<li>Review billing claims and denials; gather required information from providers or patients to resolve issues</li>
<li>Support additional office tasks and projects as needed</li>
</ul><div><b>Front Desk Receptionist</b><b> Required Skills and Experience:</b></div>
<ul><li>High School Diploma or GED equivalent</li>
<li>2+ years of administrative support experience in a medical environment preferred</li>
<li>Knowledge of health insurance processes, including pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9/ ICD-10 coding preferred</li>
<li>Excellent customer service and interpersonal skills</li>
<li>Ability to establish and maintain effective working relationships with patients, coworkers, and the public</li>
<li>Strong communication, multi-tasking, and problem-solving skills</li>
<li>Ability to thrive in a fast-paced and demanding work environment</li>
<li>Strong attention to detail and a commitment to achieving high levels of patient satisfaction</li>
<li>Ability to maintain confidentiality and uphold HIPAA compliance at all times</li>
<li>Sound judgment and discretion in handling sensitive information</li>
<li>Team-oriented mindset, flexibility, and a willingness to learn</li>
<li>Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general computer systems</li>
</ul><div><b>Front Desk Receptionist</b><b> Benefits Offered:</b></div>
<ul><li>Health Insurance (Single &amp; Family plans available)</li>
<li>Life Insurance</li>
<li>Disability Insurance</li>
<li>401(k) Plan with Company Match</li>
<li>Employee Discount Program</li>
<li>Paid Time Off (PTO)</li>
<li>Paid Holidays</li>
</ul><div><b>Front Desk Receptionist Physical Requirements:</b></div>
<div>The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly:</div>
<ul><li>Sit, talk, hear, and use hands to write, type, or operate office equipment</li>
<li>Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell</li>
<li>Perform repetitive motions, including reaching overhead and typing</li>
<li>Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds</li>
<li>Maintain peripheral vision, depth perception, and focus adjustments</li></ul></div><p></p>

Front Desk Receptionist

Join US Foot and Ankle Specialists and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

US Foot and Ankle Specialists

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Front Desk Receptionist