Qureos Mentor

US Mobile

<div><div><div>About US Mobile</div><div></div><div><br>
US Mobile is on a mission to revolutionize connectivity. Imagine a world where you can go into a single app and buy terabytes of data for every one of your devices: phone, smart devices, car, home broadband, and more. That&rsquo;s the future that US Mobile is building: a software platform built truly for the 21st century and the age of 5G and IoT, with world class engineering, best-in-class user experience, and features that will define the next generation of connectivity for customers in the US.<br>
</div><div></div><br>
<div>At the core of it all, our people are the driving force behind our success. We&rsquo;re one collaborative, driven, and empowered team on a mission to build a product that makes the lives of our customers easier.</div><div></div><div><br>
About the Role</div><div></div><div><br>
As a <b>SOC 2 Compliance Analyst</b> you&rsquo;ll join our <b>Compliance &amp; Risk team. </b>In this role, you will be responsible for managing both compliance and technical security controls</div><div></div><div><br>
Your responsibilities would include implementing and maintaining security systems, gathering audit evidence, documenting processes, and supporting both internal and external assessments. You&rsquo;ll configure and monitor tools such as firewalls, IDS/IPS, and vulnerability scanners; participate in incident response; and collaborate with teams to align policies with SOC 2 Trust Services Criteria, penetration testing, and all compliance reporting in accordance with established guidelines. Strong communication skills and a solid technical background are essential.</div><div></div><div><b><br>
This role is based in Pakistan and can be performed on-site from either our Lahore or Karachi office.</b></div><div></div><div><br>
Qualification Criteria:<br>
</div><div></div><br>
<div><b>Industry Background:</b></div><div>
Ideal candidate should have strong background and experience in finance &amp; auditing.</div><div></div><div><b><br>
Academic Qualification:</b></div><div>
&#8288;&#8288;Be a qualified CISSP, CCSP or have relevant Certification.</div><div></div><div><br>
What US Mobile Offers</div><div></div><div><b><br>
Competitive Above-Market Salary:</b> We recognize and reward exceptional talent.</div><div></div><div><b><br>
Comprehensive Health Coverage:</b> Medical plans to keep you and your family covered.</div><div></div><div><b><br>
Free Meals &amp; Drinks:</b> Enjoy complimentary food and beverages to keep you energized.</div><div></div><div><b><br>
Relocation Support: </b>We assist with relocation for the right candidate.</div><div></div><div><b><br>
Vibrant Startup Culture:</b> Work in an agile, innovative, and supportive environment that encourages growth and flexibility. We deeply care about our customers and employees alike.</div></div>
<div><div>Join USM to help shape an organization that values people at its core.
</div><div>If you&rsquo;re passionate about People Strategy and excited about making a meaningful impact, we&rsquo;d love to hear from you!</div><div></div><div><br>
Apply Now and be part of a team that&rsquo;s redefining the customer experience and workplace culture at US Mobile.</div></div></div>

Job Id: yz6dSIXaZE8K5gdeehQsiNMJJ9bTPt+Wuw0LTY4k8ZPMAQHHU2l8Opcm2j4Vm8VTfxkyGBiL5mzQrU1WDfQj3yhnXMGYhhbPo6at8Zv/QLdny1t+KlOyPJBLLJMtmhM=

SOC 2 Compliance Analyst

<div><div><div>About US Mobile</div><div></div><div><br>
US Mobile is on a mission to revolutionize connectivity. Imagine a world where you can go into a single app and buy terabytes of data for every one of your devices: phone, smart devices, car, home broadband, and more. That&rsquo;s the future that US Mobile is building: a software platform built truly for the 21st century and the age of 5G and IoT, with world class engineering, best-in-class user experience, and features that will define the next generation of connectivity for customers in the US.<br>
</div><div></div><br>
<div>At the core of it all, our people are the driving force behind our success. We&rsquo;re one collaborative, driven, and empowered team on a mission to build a product that makes the lives of our customers easier.</div><div></div><div><br>
About the Role</div><div></div><div><br>
As a <b>SOC 1 Compliance Analyst</b> you&rsquo;ll join our <b>Compliance &amp; Risk team. </b>Your role would cover maintaining strong financial controls critical to how we support millions of customers with transparency and trust.<br>
</div><div></div><br>
<div>In this role, you'll help ensure our internal controls over financial reporting (ICFR) meet SOC 1 (SSAE 18) standards, working closely with Finance, Accounting, and Audit teams. We&rsquo;re looking for someone with a background in audit, accounting, or compliance, who understands control frameworks like COSO and thrives in a fast-paced, tech-driven environment.</div><div></div><div><b><br>
This role is based in Pakistan and can be performed on-site from either our Lahore or Karachi office.</b></div><div></div><div><br>
Qualification Criteria:<br>
</div><div></div><br>
<div><b>Industry Background:</b></div><div>
Ideal candidate should have strong background and experience in finance &amp; auditing.</div><div></div><div><b><br>
Academic Qualification:</b></div><div>
Degree in Finance/Auditing or be a Certified Accountant (ACCA, CA, CPA, CISA)</div><div></div><div><br>
What US Mobile Offers</div><div></div><div><b><br>
Competitive Above-Market Salary:</b> We recognize and reward exceptional talent.</div><div></div><div><b><br>
Comprehensive Health Coverage:</b> Medical plans to keep you and your family covered.</div><div></div><div><b><br>
Free Meals &amp; Drinks:</b> Enjoy complimentary food and beverages to keep you energized.</div><div></div><div><b><br>
Relocation Support: </b>We assist with relocation for the right candidate.</div><div></div><div><b><br>
Vibrant Startup Culture:</b> Work in an agile, innovative, and supportive environment that encourages growth and flexibility. We deeply care about our customers and employees alike.</div></div>
<div><div>Join USM to help shape an organization that values people at its core.
</div><div>If you&rsquo;re passionate about People Strategy and excited about making a meaningful impact, we&rsquo;d love to hear from you!</div><div></div><div><br>
Apply Now and be part of a team that&rsquo;s redefining the customer experience and workplace culture at US Mobile.</div></div></div>

Job Id: HHydUKVXzvC8nldAD/fxAgG/yCFWNJOFaPiNhjRRV/k+1rfxSZTq5s/E79D2/ToTyv/4Mnev4fBPe/fmTKf137XtNYrBVBL4SNSCY1d56Mtq1j1PttxcM6NRUDWp5Qo=

SOC 1 Compliance Analyst

<div>
 <strong>
  About US Mobile
  <br/>
  <br/>
 </strong>
 US Mobile is on a mission to revolutionize connectivity. Imagine a world where you can go into a single app and buy terabytes of data for every one of your devices: phone, smart devices, car, home broadband, and more. That&rsquo;s the future that US Mobile is building: a software platform built truly for the 21st century and the age of 5G and IoT, with world class engineering, best-in-class user experience, and features that will define the next generation of connectivity for customers in the US.
 <br/>
 <br/>
 At the core of it all, our people are the driving force behind our success. We&rsquo;re one collaborative, driven, and empowered team on a mission to build a product that makes the lives of our customers easier.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 As a
 <strong>
  SOC 1 Compliance Analyst
 </strong>
 you&rsquo;ll join our
 <strong>
  Compliance &amp; Risk team.
 </strong>
 Your role would cover maintaining strong financial controls critical to how we support millions of customers with transparency and trust.
 <br/>
 <br/>
 In this role, you'll help ensure our internal controls over financial reporting (ICFR) meet SOC 1 (SSAE 18) standards, working closely with Finance, Accounting, and Audit teams. We&rsquo;re looking for someone with a background in audit, accounting, or compliance, who understands control frameworks like COSO and thrives in a fast-paced, tech-driven environment.
 <br/>
 <br/>
 <strong>
  This role is based in Pakistan and can be performed on-site from either our Lahore or Karachi office.
  <br/>
  <br/>
 </strong>
 Qualification Criteria:
 <br/>
 <br/>
 Industry Background:
 <br/>
 <br/>
 Ideal candidate should have strong background and experience in finance &amp; auditing.
 <br/>
 <br/>
 Academic Qualification:
 <br/>
 <br/>
 Degree in Finance/Auditing or be a Certified Accountant (ACCA, CA, CPA, CISA)
 <br/>
 <br/>
 What US Mobile Offers
 <br/>
 <br/>
 <strong>
  Competitive Above-Market Salary:
 </strong>
 We recognize and reward exceptional talent.
 <br/>
 <br/>
 <strong>
  Comprehensive Health Coverage:
 </strong>
 Medical plans to keep you and your family covered.
 <br/>
 <br/>
 <strong>
  Free Meals &amp; Drinks:
 </strong>
 Enjoy complimentary food and beverages to keep you energized.
 <br/>
 <br/>
 <strong>
  Relocation Support:
 </strong>
 We assist with relocation for the right candidate.
 <br/>
 <br/>
 <strong>
  Vibrant Startup Culture:
 </strong>
 Work in an agile, innovative, and supportive environment that encourages growth and flexibility. We deeply care about our customers and employees alike.
 <br/>
 <br/>
 Join USM to help shape an organization that values people at its core.
 <br/>
 <br/>
 If you&rsquo;re passionate about People Strategy and excited about making a meaningful impact, we&rsquo;d love to hear from you!
 <br/>
 <br/>
 Apply Now and be part of a team that&rsquo;s redefining the customer experience and workplace culture at US Mobile.
</div>


Job Id: y4itlHZxFNsPwZUXbI0IuLOhSMpsQlepT93QERoH22RV4+Kwmjfg5SD0Tz6ePIKK28PRJEVH+GBpH5vu93jCNcjKjFmlJkldVAwjhn6/ZwWDarIp0xCq/t+5A4R7PwGRC+egqJ+sjEWq4BtNrO9gOVlP0N5sA1wdKkWd

<div><div><div>US Mobile is on a mission to revolutionize connectivity. Imagine a world where you can go into a single app and buy terabytes of data for every one of your devices: phone, smart devices, car, home broadband, and more. That&rsquo;s the future that US Mobile is building: a software platform built truly for the 21st century and the age of 5G and IoT, with world class engineering, best-in-class user experience, and features that will define the next generation of connectivity.</div><div></div><div><br>
At the core of it all, we have a team and culture that has been recognized by Forbes as one of the top 500 best startup employers in the US. Our team spans diverse backgrounds, cultures, and stories, with employees coming from 20+ countries.</div><div></div><div><br>
We're a venture-backed company entering hypergrowth, having recently ranked 94th on Inc 5000's fastest-growing private companies in America, and we&rsquo;re looking for someone exceptional to join our team.</div><div></div><div><br>
We are seeking a passionate and customer-centric individual to join our team as a Product Experience Analyst in Lahore. If you are strongly dedicated to providing exceptional customer experiences and are eager to contribute to the revolution of the consumer wireless space, this role might be the perfect fit for you.</div></div>
<div><div><h3 class="jobSectionHeader"><b>Responsibilties
</b></h3><ul><li><ul><li>Act as the bridge between customers and various departments, ensuring a seamless and unified customer experience journey.</li><li>
Define, shape, and implement a comprehensive CX strategy that encompasses all customer interactions.</li><li>
Collaborate with cross-functional teams to optimize processes, products, and technology for enhanced customer satisfaction.</li><li>
Analyze customer feedback and data to identify pain points and opportunities for improvement.</li><li>
Monitor and assess customer interactions to ensure adherence to the human-centered approach and brand values.</li><li>
Continuously innovate and iterate on the customer experience, driving positive changes based on insights and feedback.</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>Requirements</b></h3><ul><li><ul><li>
Bachelor's degree in a relevant field.</li><li>
Strong communication skills, both written and verbal.</li><li>
Demonstrated empathy and customer-centric mindset.</li><li>
Ability to work effectively within a team and across departments.</li><li>
Proactive attitude with a strong willingness to learn and adapt.</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>What We Offer</b></h3><ul><li><ul><li>
Competitive above-market salary.</li><li>
Comprehensive health coverage.</li><li>
Free food, drinks, and many facilities.</li><li>
Dynamic and agile startup environment.</li><li>
Access to top-notch office amenities in Lahore.</li></ul></li></ul></div></div><br>
<div></div>
<div><div>
Think you'll be a great fit? Apply to learn more!</div></div></div>

Job Id: YO9DHXaA+dWpHPthUxPVC6A1Exc4K7tGnUFT5ev9GyWvq67aLycoEXcozM4xHofrKrHFc20+734naARpdwHxRmJnWR/IDLL43euV7YWuACa9obFhbbmMtzCtRigkj3c=

Product Experience Analyst - Lahore

<div><div><div>US Mobile is on a mission to revolutionize connectivity. Imagine a world where you can go into a single app and buy terabytes of data for every one of your devices: phone, smart devices, car, home broadband, and more. That&rsquo;s the future that US Mobile is building: a software platform built truly for the 21st century and the age of 5G and IoT, with world class engineering, best-in-class user experience, and features that will define the next generation of connectivity.</div><div></div><div><br>
At the core of it all, we have a team and culture that has been recognized by Forbes as one of the top 500 best startup employers in the US. Our team spans diverse backgrounds, cultures, and stories, with employees coming from 20+ countries.</div><div></div><div><br>
We're a venture-backed company entering hypergrowth, having recently ranked 94th on Inc 5000's fastest-growing private companies in America, and we&rsquo;re looking for someone exceptional to join our team.</div><div></div><div><br>
We are seeking a passionate and customer-centric individual to join our team as a Product Experience Analyst in Karachi. If you are strongly dedicated to providing exceptional customer experiences and are eager to contribute to the revolution of the consumer wireless space, this role might be the perfect fit for you.</div></div>
<div><div><h3 class="jobSectionHeader"><b>Responsibilties
</b></h3><ul><li><ul><li>Act as the bridge between customers and various departments, ensuring a seamless and unified customer experience journey.</li><li>
Define, shape, and implement a comprehensive CX strategy that encompasses all customer interactions.</li><li>
Collaborate with cross-functional teams to optimize processes, products, and technology for enhanced customer satisfaction.</li><li>
Analyze customer feedback and data to identify pain points and opportunities for improvement.</li><li>
Monitor and assess customer interactions to ensure adherence to the human-centered approach and brand values.</li><li>
Continuously innovate and iterate on the customer experience, driving positive changes based on insights and feedback.</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>Requirements</b></h3><ul><li><ul><li>
Bachelor's degree in a relevant field.</li><li>
Strong communication skills, both written and verbal.</li><li>
Demonstrated empathy and customer-centric mindset.</li><li>
Ability to work effectively within a team and across departments.</li><li>
Flexibility to work in evening/night shifts, following EST time majorly.</li><li>
Proactive attitude with a strong willingness to learn and adapt.</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>What We Offer</b></h3><ul><li><ul><li><b>
Competitive Above-Market Salary:</b> We recognize and reward exceptional talent.</li><li><b>
Comprehensive Health Coverage:</b> Medical plans to keep you and your family covered.</li><li><b>
Free Meals &amp; Drinks:</b> Enjoy complimentary food and beverages to keep you energized.</li><li><b>
Vibrant Startup Culture:</b> Work in an agile, innovative, and supportive environment that encourages growth and flexibility. We deeply care about our customers and employees alike.</li></ul></li></ul></div></div><br>
<div></div>
<div><div>
Think you'll be a great fit? Apply to learn more!</div></div></div>

Job Id: O/xCk6gjJbaKBcKcrI7c0MNvortOVe74DqqnUEGuAB9JPz6uytz4A0RLq9jVqVqVEkcgnFoIxRIZC6u0FitSXgvWu7O8SEoQx3qK61TtTFWJEsMZ4QhVCxaE9PT3SPw=

Product Experience Analyst - Karachi

<div>
 US Mobile is on a mission to revolutionize connectivity. Imagine a world where you can go into a single app and buy terabytes of data for every one of your devices: phone, smart devices, car, home broadband, and more. That&rsquo;s the future that US Mobile is building: a software platform built truly for the 21st century and the age of 5G and IoT, with world class engineering, best-in-class user experience, and features that will define the next generation of connectivity.
 <br/>
 <br/>
 At the core of it all, we have a team and culture that has been recognized by Forbes as one of the top 500 best startup employers in the US. Our team spans diverse backgrounds, cultures, and stories, with employees coming from 20+ countries.
 <br/>
 <br/>
 We're a venture-backed company entering hypergrowth, having recently ranked 94th on Inc 5000's fastest-growing private companies in America, and we&rsquo;re looking for someone exceptional to join our team.
 <br/>
 <br/>
 We are seeking a passionate and customer-centric individual to join our team as a Product Experience Analyst in Karachi. If you are strongly dedicated to providing exceptional customer experiences and are eager to contribute to the revolution of the consumer wireless space, this role might be the perfect fit for you.
 <br/>
 <br/>
 <strong>
  Responsibilties
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Act as the bridge between customers and various departments, ensuring a seamless and unified customer experience journey
  </li>
  <li>
   Define, shape, and implement a comprehensive CX strategy that encompasses all customer interactions
  </li>
  <li>
   Collaborate with cross-functional teams to optimize processes, products, and technology for enhanced customer satisfaction
  </li>
  <li>
   Analyze customer feedback and data to identify pain points and opportunities for improvement
  </li>
  <li>
   Monitor and assess customer interactions to ensure adherence to the human-centered approach and brand values
  </li>
  <li>
   Continuously innovate and iterate on the customer experience, driving positive changes based on insights and feedback
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in a relevant field
  </li>
  <li>
   Strong communication skills, both written and verbal
  </li>
  <li>
   Demonstrated empathy and customer-centric mindset
  </li>
  <li>
   Ability to work effectively within a team and across departments
  </li>
  <li>
   Flexibility to work in evening/night shifts, following EST time majorly
  </li>
  <li>
   Proactive attitude with a strong willingness to learn and adapt
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive Above-Market Salary: We recognize and reward exceptional talent
  </li>
  <li>
   Comprehensive Health Coverage: Medical plans to keep you and your family covered
  </li>
  <li>
   Free Meals &amp; Drinks: Enjoy complimentary food and beverages to keep you energized
  </li>
  <li>
   Vibrant Startup Culture: Work in an agile, innovative, and supportive environment that encourages growth and flexibility. We deeply care about our customers and employees alike.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Think you'll be a great fit? Apply to learn more!
</div>


Job Id: 4smYlXsmMYBvgmMJeZbG1XodXIf2LngBXVjjSu8HLUFJ8QDnObAIhUDiM/dm4tgmA03iz5Scrgd+jX/Vy6bXSFc4bHANkZWalxDMDhs2P0WRbMh4W+RhJjBWBIPnsDUKWQBELNDDYx1qp+ANEVlujzu/f6kZAKLO+shn

<div>
 <strong>
  About US Mobile
  <br/>
  <br/>
 </strong>
 US Mobile is on a mission to revolutionize connectivity. Imagine a world where you can go into a single app and buy terabytes of data for every one of your devices: phone, smart devices, car, home broadband, and more. That&rsquo;s the future that US Mobile is building: a software platform built truly for the 21st century and the age of 5G and IoT, with world class engineering, best-in-class user experience, and features that will define the next generation of connectivity for customers in the US.
 <br/>
 <br/>
 At the core of it all, our people are the driving force behind our success. We&rsquo;re one collaborative, driven, and empowered team on a mission to build a product that makes the lives of our customers easier.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We are looking for a People Strategy Generalist to join our People Strategy team and play a critical role in shaping our growing workforce. This dynamic position involves recruitment, onboarding, payroll, employee relations, people analytics, and people operations, making it an exciting opportunity for someone passionate about impacting various facets of our people strategy.
 <br/>
 <br/>
 You&rsquo;ll collaborate closely with our Product Operations team and other functions to drive a seamless employee experience, support operational goals, and help make US Mobile a top destination for talent.
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 <br/>
 <strong>
  Recruitment:
  <br/>
  <br/>
 </strong>
 Manage the end-to-end recruitment process, from sourcing and interviewing to onboarding new hires, ensuring an efficient, inclusive hiring experience.
 <br/>
 <br/>
 Develop and implement innovative sourcing strategies to attract top talent aligned with USM&rsquo;s values and growth goals.
 <br/>
 <br/>
 <strong>
  Onboarding:
  <br/>
  <br/>
 </strong>
 Design and execute a standardized onboarding program that provides new hires with the resources, training, support, and enthusiasm needed to be successful from day one.
 <br/>
 <br/>
 Facilitate new hire orientation sessions, ensuring smooth integration into US Mobile&rsquo;s culture and operational functions.
 <br/>
 <br/>
 <strong>
  Employee Relations &amp; Grievances:
  <br/>
  <br/>
 </strong>
 Serve as a trusted advisor to employees and managers, addressing employee relations issues and supporting a positive, productive workplace.
 <br/>
 <br/>
 Actively gather employee feedback, lead initiatives to improve engagement and morale, and assist in resolving grievances constructively and confidentially.
 <br/>
 <br/>
 <strong>
  People Analytics &amp; Reporting:
  <br/>
  <br/>
 </strong>
 Utilize data to track key metrics such as recruitment efficiency, employee engagement, turnover, and payroll accuracy, providing insights to guide People Strategy initiatives.
 <br/>
 <br/>
 Generate and maintain reports and dashboards to support data-driven decisions in workforce planning and employee retention strategies.
 <br/>
 <br/>
 <strong>
  Payroll &amp; Benefits Administration:
  <br/>
  <br/>
 </strong>
 Oversee payroll processing, ensure compliance with relevant regulations, and collaborate with finance to resolve discrepancies.
 <br/>
 <br/>
 Provide support for benefits administration, answering employee inquiries and ensuring awareness of benefit offerings.
 <br/>
 <br/>
 <strong>
  Policy Development &amp; Compliance:
  <br/>
  <br/>
 </strong>
 Assist in the development, implementation, and enforcement of policies and procedures that foster a supportive, inclusive, and compliant workplace.
 <br/>
 <br/>
 Have strong alignment with Legal to stay current with labor laws and regulatory changes, ensuring HR practices remain compliant and employees are well-informed.
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Education &amp; Experience:
 </strong>
 Bachelor&rsquo;s degree in Human Resources, Business, or a related field, with 2+ years of experience in HR or People Strategy.
 <br/>
 <br/>
 <strong>
  HR Knowledge &amp; Compliance:
 </strong>
 Solid understanding of recruitment, onboarding, payroll, benefits, employee relations, and HR compliance.
 <br/>
 <br/>
 <strong>
  Analytical Skills:
 </strong>
 Proficient in data analysis and reporting; ability to interpret metrics to drive strategy and decision-making.
 <br/>
 <br/>
 <strong>
  Communication &amp; Interpersonal Skills:
 </strong>
 Strong relationship-building skills, with a customer-service mindset for internal and external stakeholders.
 <br/>
 <br/>
 <strong>
  Adaptability &amp; Problem-Solving:
 </strong>
 Skilled at navigating a fast-paced startup environment with the flexibility to manage multiple responsibilities and resolve issues effectively.
 <br/>
 <br/>
 <strong>
  Technology Savvy:
 </strong>
 Familiarity with HRIS, ATS, payroll software, and analytics tools.
 <br/>
 <br/>
 What US Mobile Offers
 <br/>
 <br/>
 <strong>
  Competitive Above-Market Salary:
 </strong>
 We recognize and reward exceptional talent.
 <br/>
 <br/>
 <strong>
  Comprehensive Health Coverage:
 </strong>
 Medical plans to keep you and your family covered.
 <br/>
 <br/>
 <strong>
  Free Meals &amp; Drinks:
 </strong>
 Enjoy complimentary food and beverages to keep you energized.
 <br/>
 <br/>
 <strong>
  Relocation Support:
 </strong>
 We assist with relocation for the right candidate.
 <br/>
 <br/>
 <strong>
  Vibrant Startup Culture:
 </strong>
 Work in an agile, innovative, and supportive environment that encourages growth and flexibility. We deeply care about our customers and employees alike.
 <br/>
 <br/>
 Join USM to help shape an organization that values people at its core.
 <br/>
 <br/>
 If you&rsquo;re passionate about People Strategy and excited about making a meaningful impact, we&rsquo;d love to hear from you!
 <br/>
 <br/>
 Apply Now and be part of a team that&rsquo;s redefining the customer experience and workplace culture at US Mobile.
</div>


Job Id: euCk03H0k4F0ZuebEhDIYmvjCXvfhsPFNN+e9QFCpy3KvE/qzD7/yw48vqaGSBll8K7I8sn95guwY02XfuoDBMPc4uAumwzr67jX0Q4a4BsdRb1B2xaPIlw8DVZhZu5g9VYSNW1hMfINVpeHB026O/eqpZ4GKp5XL4i+

People Strategy Generalist

<div><div><div>About US Mobile</div><div></div><div><br>
US Mobile is on a mission to revolutionize connectivity. Imagine a world where you can go into a single app and buy terabytes of data for every one of your devices: phone, smart devices, car, home broadband, and more. That&rsquo;s the future that US Mobile is building: a software platform built truly for the 21st century and the age of 5G and IoT, with world class engineering, best-in-class user experience, and features that will define the next generation of connectivity for customers in the US.<br>
</div><div></div><br>
<div>At the core of it all, our people are the driving force behind our success. We&rsquo;re one collaborative, driven, and empowered team on a mission to build a product that makes the lives of our customers easier.</div><div></div><div><br>
About the Role</div><div></div><div><br>
We are looking for a <b>People Strategy Generalist</b> to join our People Strategy team and play a critical role in shaping our growing workforce. This dynamic position involves recruitment, onboarding, payroll, employee relations, people analytics, and people operations, making it an exciting opportunity for someone passionate about impacting various facets of our people strategy.</div><div>
You&rsquo;ll collaborate closely with our Product Operations team and other functions to drive a seamless employee experience, support operational goals, and help make US Mobile a top destination for talent.</div><div></div><div><br>
Key Responsibilities</div><div></div><div><b><br>
Recruitment:</b></div><div>
Manage the end-to-end recruitment process, from sourcing and interviewing to onboarding new hires, ensuring an efficient, inclusive hiring experience.</div><div></div><div><br>
Develop and implement innovative sourcing strategies to attract top talent aligned with USM&rsquo;s values and growth goals.</div><div></div><div><b><br>
Onboarding:</b></div><div>
Design and execute a standardized onboarding program that provides new hires with the resources, training, support, and enthusiasm needed to be successful from day one.</div><div></div><div><br>
Facilitate new hire orientation sessions, ensuring smooth integration into US Mobile&rsquo;s culture and operational functions.</div><div></div><div><b><br>
Employee Relations &amp; Grievances:</b></div><div>
Serve as a trusted advisor to employees and managers, addressing employee relations issues and supporting a positive, productive workplace.</div><div></div><div><br>
Actively gather employee feedback, lead initiatives to improve engagement and morale, and assist in resolving grievances constructively and confidentially.</div><div></div><div><b><br>
People Analytics &amp; Reporting:</b></div><div>
Utilize data to track key metrics such as recruitment efficiency, employee engagement, turnover, and payroll accuracy, providing insights to guide People Strategy initiatives.</div><div></div><div><br>
Generate and maintain reports and dashboards to support data-driven decisions in workforce planning and employee retention strategies.</div><div></div><div><b><br>
Payroll &amp; Benefits Administration:</b></div><div>
Oversee payroll processing, ensure compliance with relevant regulations, and collaborate with finance to resolve discrepancies.</div><div></div><div><br>
Provide support for benefits administration, answering employee inquiries and ensuring awareness of benefit offerings.<br>
</div><div></div><br>
<div><b>Policy Development &amp; Compliance:</b></div><div>
Assist in the development, implementation, and enforcement of policies and procedures that foster a supportive, inclusive, and compliant workplace.</div><div></div><div><br>
Have strong alignment with Legal to stay current with labor laws and regulatory changes, ensuring HR practices remain compliant and employees are well-informed.</div><div></div><div><br>
Requirements</div><div></div><div><b><br>
Education &amp; Experience:</b> Bachelor&rsquo;s degree in Human Resources, Business, or a related field, with 2+ years of experience in HR or People Strategy.</div><div></div><div><b><br>
HR Knowledge &amp; Compliance:</b> Solid understanding of recruitment, onboarding, payroll, benefits, employee relations, and HR compliance.</div><div></div><div><b><br>
Analytical Skills:</b> Proficient in data analysis and reporting; ability to interpret metrics to drive strategy and decision-making.</div><div></div><div><b><br>
Communication &amp; Interpersonal Skills:</b> Strong relationship-building skills, with a customer-service mindset for internal and external stakeholders.</div><div></div><div><b><br>
Adaptability &amp; Problem-Solving:</b> Skilled at navigating a fast-paced startup environment with the flexibility to manage multiple responsibilities and resolve issues effectively.</div><div></div><div><b><br>
Technology Savvy: </b>Familiarity with HRIS, ATS, payroll software, and analytics tools.</div><div></div><div><br>
What US Mobile Offers</div><div></div><div><b><br>
Competitive Above-Market Salary:</b> We recognize and reward exceptional talent.</div><div></div><div><b><br>
Comprehensive Health Coverage:</b> Medical plans to keep you and your family covered.</div><div></div><div><b><br>
Free Meals &amp; Drinks:</b> Enjoy complimentary food and beverages to keep you energized.</div><div></div><div><b><br>
Relocation Support:</b> We assist with relocation for the right candidate.</div><div></div><div><b><br>
Vibrant Startup Culture:</b> Work in an agile, innovative, and supportive environment that encourages growth and flexibility. We deeply care about our customers and employees alike.</div></div>
<div><div>Join USM to help shape an organization that values people at its core.
</div><div>If you&rsquo;re passionate about People Strategy and excited about making a meaningful impact, we&rsquo;d love to hear from you!</div><div></div><div><br>
Apply Now and be part of a team that&rsquo;s redefining the customer experience and workplace culture at US Mobile.</div></div></div>

Job Id: LEvWB8+0Q19EuQ5zBWexb4FqfMXIudkwz+O5lBZredEHXA1rYrEQHgsQoPvd34uvwk9dh6mUB0JZld4fQqq5NCNfwJFKP8FaB5EwIqkZ3W+8dc0l+m3UzAwG4/oL3Og=

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We are seeking an
 <strong>
  Operations Associate
 </strong>
 to join our team and play a vital role in ensuring our operations run smoothly. This dynamic position involves a range of operational responsibilities, including attendance compliance, time management, scheduling, and onboarding, all aimed at maintaining service level agreements (SLAs) that enhance our customer experience and team efficiency. This is an exciting opportunity for someone who thrives in a fast-paced environment.
 <br/>
 <br/>
 You&rsquo;ll work closely with various departments to coordinate schedules, manage grievances, and support product launches, helping to make US Mobile a top destination for talent and a leader in customer experience.
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 <br/>
 Operational Oversight &amp; Efficiency Improvement:
 <br/>
 <br/>
 Manage daily operations to ensure smooth workflows across teams while proactively identifying and resolving inefficiencies such as late arrivals, response delays, and shrinkage. Promote and enforce adherence to company culture, ensuring professionalism, accountability, and alignment with organizational values.
 <br/>
 <br/>
 Workforce Management &amp; Scheduling:
 <br/>
 <br/>
 Coordinate department-wide shift assignments, ensuring full coverage for compliance, chargebacks, activations, and customer interactions (chats, emails, voice, onboarding etc). Optimize shift planning to balance workload efficiency while fairly allocating extra shifts and managing real-time adherence.
 <br/>
 <br/>
 Attendance, Leave &amp; Grievance Handling:
 <br/>
 <br/>
 Track attendance, leaves, and overtime while ensuring compliance with scheduling policies. Address attendance-related grievances, enforce policies, and handle personal or family-related concerns with confidentiality.
 <br/>
 <br/>
 Onboarding, Hiring &amp; Resource Planning:
 <br/>
 <br/>
 Assess staffing needs based on workload trends and resignations, then coordinate with Recruitment to fulfill hiring requirements. Oversee new hire onboarding, including orientation and smooth integration into the team. Manage shift swaps with proper documentation while ensuring new employees have access to necessary resources, such as equipment and team support.
 <br/>
 <br/>
 Product Launch Coordination &amp; Compliance:
 <br/>
 <br/>
 Ensure team readiness for product and service launches by aligning schedules, optimizing resources, and maintaining operational flexibility. Foster a culture of compliance, ensuring all policies and performance expectations are met.
 <br/>
 <br/>
 Equipment &amp; Data Management:
 <br/>
 <br/>
 Oversee the assignment, tracking, and maintenance of company laptops and equipment. Maintain and update team data to ensure accurate record-keeping, resource utilization, and performance insights for continuous improvement.
 <br/>
 <br/>
 Extra Duty Allowance (EDA) &amp; Reporting:
 <br/>
 <br/>
 Track and manage Extra Duty Allowances while generating workforce efficiency reports to support data-driven decision-making. Collaborate with department leads to optimize staffing, improve shift performance, and enhance overall operational effectiveness.
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Education &amp; Experience:
  <br/>
  <br/>
 </strong>
 Bachelor&rsquo;s degree in Business Administration, Operations Management, or a related field, with 2+ years of experience in operations or related roles.
 <br/>
 <br/>
 <strong>
  Operational Knowledge:
  <br/>
  <br/>
 </strong>
 This role involves resource management to align employees with expected load, by addressing bottlenecks like response delays and agents' tardiness. You should understand policies on leave, overtime, and breaks to ensure compliance. Additionally, you must develop effective solutions for crises, such as heavy rain or internet outages, to maintain smooth operations.
 <br/>
 <br/>
 <strong>
  Analytical Skills:
  <br/>
  <br/>
 </strong>
 Proficient in data tracking and analysis; ability to interpret metrics to drive decisions and improvements. Strong understanding of Excel and formulas.
 <br/>
 <br/>
 <strong>
  Communication &amp; Interpersonal Skills
 </strong>
 :
 <br/>
 <br/>
 Excellent relationship-building skills with a customer-service mindset for both internal and external stakeholders.
 <br/>
 <br/>
 <strong>
  Adaptability &amp; Problem-Solving:
  <br/>
  <br/>
 </strong>
 Skilled at navigating a fast-paced environment with the flexibility to manage multiple responsibilities and resolve issues effectively.
 <br/>
 <br/>
 <strong>
  Tech-Savvy:
  <br/>
  <br/>
 </strong>
 Familiarity with operational software and tools for tracking and reporting.
 <br/>
 <br/>
 What US Mobile Offers
 <br/>
 <br/>
 <strong>
  Comprehensive Health Coverage:
 </strong>
 Medical plans to keep you and your family covered.
 <br/>
 <br/>
 <strong>
  Free Meals &amp; Drinks:
 </strong>
 Enjoy complimentary food and beverages to keep you energized.
 <br/>
 <br/>
 <strong>
  Relocation Support:
 </strong>
 We assist with relocation for the right candidate.
 <br/>
 <br/>
 <strong>
  Vibrant Startup Culture:
 </strong>
 Work in an agile, innovative, and supportive environment that encourages growth and flexibility. We deeply care about our customers and employees alike.
 <br/>
 <br/>
 Join US Mobile to help shape an organization that values operational excellence at its core.
 <br/>
 <br/>
 If you&rsquo;re passionate about operations and excited about making a meaningful impact, we&rsquo;d love to hear from you! Apply Now and be part of a team that&rsquo;s redefining customer experience and workplace culture at US Mobile.
</div>


Job Id: cGj9l4gjc2Vp06TSRFb/wPL5s3tzSGneGQI1RiDZ/t5HQvDa/1ev4R6bHsNesS+fWLmeE2NCKYJhP51cxtujxDYp3X1QDHaL3tSd9MgzXRESbTfd8CusohjZPtbgHe0km/EAeJRKdcLrlRihXbhSxv22Yi1evN4p8zuO

Operations Associate

Join US Mobile and explore 9 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.