Qureos Mentor

US Mobile

<div><div><div>US Mobile is on a mission to revolutionize connectivity. Imagine a world where you can go into a single app and buy terabytes of data for every one of your devices: phone, wearables, smart devices, home broadband, and more. That&rsquo;s the future that US Mobile is building: a software platform built truly for the 21st century and the age of 5G and beyond, with world-class engineering, best-in-class user experience, and features that will define the next generation of connectivity.</div><div></div><div><br>
US Mobile is America's first and only Super Carrier, allowing customers to access all three major mobile networks &amp; switch seamlessly between them, anytime, anywhere, to get the best coverage possible. We're now the #1 Phone Plan Provider on Consumer Reports and growing fast - including our team!</div></div>
<div><div><h3 class="jobSectionHeader"><b>Responsibilities:
</b></h3><ul><li><ul><li>Research trending keywords, competitor Shorts, and evergreen &ldquo;how-to&rdquo; topics.</li><li>
Script and film short, snappy videos using the <b>HPC framework (Hook Progression Climax).</b></li><li>
Repurpose footage from bigger shoots into bite-sized content.</li><li>
Add captions, optimize pacing, and ensure every Short hooks in under 3 seconds.</li><li>
Upload consistently, monitor analytics, and iterate on titles, tags, and structure.</li><li>
Focus on SEO-driven daily Shorts output.</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>Experience:</b></h3><ul><li><ul><li>
1&ndash;5 years in content creation, editing, or social media.</li><li>
Comfortable filming/editing end-to-end solo (DIY mentality).</li><li>
Prior experience managing a YouTube/TikTok channel</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>Benefits:</b></h3><ul><li><ul><li>
Competitive salary - $60k-70 (NYC based, in office Monday-Wednesday)</li><li>
Gym reimbursement</li><li>
Free cellular service on the best network in the US</li><li>
Free lunch in NYC office &amp; fully stocked kitchen</li><li>
Metrocard reimbursement</li><li>
Flexible working hours</li></ul></li></ul></div></div>
<div><div>$60,000 - $70,000 a year</div></div>
<div><div>Think you could be a good fit? Apply to learn more!!</div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Junior Content Creator (Shorts / Socials Specialist)

<div>
 <strong>
  About US Mobile
  <br/>
  <br/>
 </strong>
 US Mobile is on a mission to revolutionize connectivity.
 <br/>
 <br/>
 Imagine a world where you can open one app and buy terabytes of data for every one of your devices &mdash; your phone, car, home broadband, and beyond. That&rsquo;s the future we&rsquo;re building: a software platform designed for the 21st century and the age of 5G and IoT &mdash; powered by world-class engineering, intuitive design, and features that redefine what connectivity means.
 <br/>
 <br/>
 Recognized by Forbes as one of America&rsquo;s Best Startup Employers and ranked #94 on the Inc. 5000 Fastest-Growing Companies in America, US Mobile is a venture-backed company entering hypergrowth.
 <br/>
 <br/>
 Our team spans 20+ countries, united by innovation, transparency, and a shared obsession with creating extraordinary customer experiences.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We&rsquo;re looking for an inspiring, high-performing Head of Operations to lead and scale our Product Experience organization &mdash; the heartbeat of how customers experience US Mobile every day.
 <br/>
 <br/>
 In this role, you&rsquo;ll oversee a rapidly growing, high-impact support ecosystem that manages thousands of daily interactions across multiple channels. You&rsquo;ll build operational frameworks, drive performance excellence, and champion a culture of ownership, empathy, and innovation.
 <br/>
 <br/>
 As part of the leadership team, you&rsquo;ll report directly to senior executives and partner closely with the C-suite &mdash; providing actionable insights, driving key operational metrics, and influencing strategic decisions that shape the company&rsquo;s growth trajectory.
 <br/>
 <br/>
 What You&rsquo;ll Do
 <br/>
 <br/>
 Lead with vision and purpose: Oversee, inspire, and grow a 250+ member Product Experience team &mdash; building a culture rooted in care, accountability, and continuous improvement.
 <br/>
 <br/>
 Own the end-to-end customer journey: Ensure every touchpoint &mdash; from onboarding to loyalty &mdash; is seamless, data-informed, and customer-obsessed.
 <br/>
 <br/>
 Build and refine operational systems: Streamline workflows, eliminate inefficiencies, and create scalable frameworks that enable speed, consistency, and quality.
 <br/>
 <br/>
 Drive performance through data: Define, measure, and analyze key KPIs (activation rates, resolution times, QA scores, CSAT, retention, etc.) &mdash; using insights to optimize processes and inform leadership decisions.
 <br/>
 <br/>
 Report to executive leadership: Deliver clear, data-driven reporting and strategic recommendations to the C-suite, ensuring visibility into operational performance and customer sentiment trends.
 <br/>
 <br/>
 Recruit, develop, and retain top talent: Build high-performing teams through thoughtful hiring, structured development paths, and regular coaching.
 <br/>
 <br/>
 Foster collaboration across functions: Partner with Product, Growth, and Engineering to translate customer insights into improvements that directly impact experience and conversion.
 <br/>
 <br/>
 Champion operational excellence: Create a high-trust environment where efficiency, empathy, and innovation coexist.
 <br/>
 <br/>
 Solve complex challenges: Address operational bottlenecks, balance competing priorities, and drive fast, informed decisions that align with broader company goals.
 <br/>
 <br/>
 What You&rsquo;ll Bring
 <br/>
 <br/>
 Bachelor&rsquo;s degree in Business, Management, Strategy, or a related field (Master&rsquo;s preferred).
 <br/>
 <br/>
 8+ years of experience in Operations or Customer Experience, including 3+ years in a leadership role within a high-growth or startup environment.
 <br/>
 <br/>
 Proven success in scaling or restructuring large operational teams (200+ FTEs) with measurable impact.
 <br/>
 <br/>
 A data-first, analytical mindset &mdash; you can dissect metrics, identify trends, and translate insights into strategy.
 <br/>
 <br/>
 A builder mentality: you thrive in ambiguity, design from first principles, and execute with precision.
 <br/>
 <br/>
 Exceptional stakeholder management and communication skills &mdash; capable of influencing across functions and presenting confidently to executive leadership.
 <br/>
 <br/>
 High emotional intelligence, resilience, and adaptability &mdash; you lead with empathy, clarity, and conviction.
 <br/>
 <br/>
 Why You&rsquo;ll Love Working Here
 <br/>
 <br/>
 Work with a global leadership team defining the future of telecom and connectivity.
 <br/>
 <br/>
 Lead one of the fastest-growing, most customer-obsessed teams in the industry.
 <br/>
 <br/>
 Shape strategy and culture with direct visibility to the C-suite.
 <br/>
 <br/>
 Join a company that values autonomy, innovation, and real human connection.
 <br/>
 <br/>
 Please note that the last date to apply for this role is October 27th, 2025.
 <br/>
 <br/>
 Join US Mobile to help shape an organization that values operational excellence at its core.
 <br/>
 <br/>
 If you&rsquo;re passionate about operations and excited about making a meaningful impact, we&rsquo;d love to hear from you! Apply Now and be part of a team that&rsquo;s redefining customer experience and workplace culture at US Mobile.
 <br/>
 <br/>
 Please note that the last date to apply for this role is October 27th, 2025.
 <br/>
 <br/>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


Head of Operations

<div>
 <strong>
  About US Mobile
  <br/>
  <br/>
 </strong>
 US Mobile is on a mission to revolutionize connectivity. Imagine a world where you can go into a single app and buy terabytes of data for every one of your devices: phone, smart devices, car, home broadband, and more. That&rsquo;s the future that US Mobile is building: a software platform built truly for the 21st century and the age of 5G and IoT, with world class engineering, best-in-class user experience, and features that will define the next generation of connectivity for customers in the US.
 <br/>
 <br/>
 At the core of it all, our people are the driving force behind our success. We&rsquo;re one collaborative, driven, and empowered team on a mission to build a product that makes the lives of our customers easier.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 As the Manager, People Operations, you&rsquo;ll shape the employee experience end-to-end &mdash; from how we onboard and grow our people, to how we engage, reward, and retain them.
 <br/>
 <br/>
 This role is both strategic and hands-on. You&rsquo;ll design and lead people-first processes that make every employee&rsquo;s journey seamless, while ensuring operational excellence across payroll, performance management, and compliance. You&rsquo;ll be the culture architect who builds belonging, empowers growth, and ensures every team member feels seen, supported, and inspired.
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 <br/>
 Own the full employee lifecycle: onboarding, confirmations, promotions, transfers, and exits &mdash; ensuring every moment feels intentional and seamless.
 <br/>
 <br/>
 Lead payroll operations: run monthly payroll with precision, timeliness, and full compliance with local regulations.
 <br/>
 <br/>
 Drive engagement &amp; culture: create initiatives that strengthen morale, connection, and a sense of belonging across teams.
 <br/>
 <br/>
 Design retention &amp; recognition programs: build systems that celebrate impact, promote growth, and keep our best people thriving.
 <br/>
 <br/>
 Oversee performance management: coordinate reviews, calibrations, and feedback cycles that drive clarity, accountability, and career development.
 <br/>
 <br/>
 Champion well-being &amp; growth: partner with leadership to roll out programs that support mental health, continuous learning, and professional development.
 <br/>
 <br/>
 Handle employee relations: resolve conflicts with empathy, ensure fairness, and maintain trust in our culture.
 <br/>
 <br/>
 Ensure compliance &amp; governance: stay ahead of labor laws, tax changes, and HR policies to keep operations risk-free and future-ready.
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 Bachelor&rsquo;s or Master&rsquo;s degree in Human Resources, Business, or a related field.
 <br/>
 <br/>
 3+ years of experience in People Operations or HR, with strong exposure to payroll, engagement, and compliance.
 <br/>
 <br/>
 Proven ability to design and execute employee engagement and retention strategies that move the needle.
 <br/>
 <br/>
 Strong understanding of labor laws, tax regulations, and payroll systems in Pakistan.
 <br/>
 <br/>
 Excellent communication and interpersonal skills &mdash; you can earn trust and influence across all levels.
 <br/>
 <br/>
 A bias for action &mdash; you&rsquo;re detail-oriented, data-driven, and thrive in fast-paced, high-growth environments.
 <br/>
 <br/>
 Why You&rsquo;ll Love Working Here
 <br/>
 <br/>
 Work with an award-winning global team shaping the future of connectivity.
 <br/>
 <br/>
 Be part of a culture that values transparency, autonomy, and real human connection.
 <br/>
 <br/>
 Lead initiatives that have a visible impact on employee happiness and retention.
 <br/>
 <br/>
 Opportunities for global exposure and cross-functional collaboration.
 <br/>
 <br/>
 Join USM to help shape an organization that values people at its core.
 <br/>
 <br/>
 If you&rsquo;re passionate about People Strategy and excited about making a meaningful impact, we&rsquo;d love to hear from you!
 <br/>
 <br/>
 Apply Now and be part of a team that&rsquo;s redefining the customer experience and workplace culture at US Mobile.
 <br/>
 <br/>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


Manager People Operation

Join US Mobile and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

US Mobile

ABOUT_COMPANY

Junior Content Creator (Shorts / Socials Specialist)

Head of Operations

Manager People Operation