Qureos Mentor

US Service Animals

<div><p><b>Remote Retention Specialist (Call Center &ndash; Customer Retention &amp; Save Calls)</b></p>
<p>Full-Time | Remote<br>
Pay: $15&ndash;$16/hour<br>
Schedule: 40h weekly within 7 AM &ndash; 11 PM CST<br>
Location: Remote (Eligible States: TX, FL, NC, GA, KY, AL, MS, LA, and TN<br>
<b>Start Date: 4/27/26</b></p><br>
<h3 class="jobSectionHeader"><b>About the Role</b></h3>
<p>SAPS LLC is hiring Retention Specialists to join our remote call center team.</p>
<p>In this role, you'll work directly with clients to reduce cancellations, improve satisfaction, and retain customers throughout their journey.</p>
<h3 class="jobSectionHeader"><b>What You'll Do</b></h3>
<ul><li>Provide support via phone, email, and chat
</li><li>Resolve cancellation requests with tailored solutions</li><li>Assist clients based on needs</li><li>Manage scheduling and case tracking</li></ul>
<h3 class="jobSectionHeader"><b>Minimum Requirements</b></h3>
<ul><li>Experience in retention, customer service, or call center roles</li><li>Strong negotiation and problem-solving skills</li><li>Ability to de-escalate and retain dissatisfied customers</li><li>Comfortable handling high call volume</li><li>Reliable internet and distraction-free workspace</li></ul>
<h3 class="jobSectionHeader"><b>Why Join Us</b></h3>
<ul><li>Work from home full-time</li><li>Make a real impact helping dogs and owners</li><li>Collaborative and supportive team environment</li></ul>
<h3 class="jobSectionHeader"><b>Benefits</b></h3>
<ul><li>Health, Dental, Vision, Disability, and Life Insurance</li><li>Paid Time Off</li><li>401(k) Match</li><li>Employee Assistance Program</li></ul>
<h3 class="jobSectionHeader"><b>Hiring Process</b></h3>
<p>Applicants must complete an assessment through Test Gorilla prior to interviews.</p></div><p></p>

Remote Retention Specialist (Call Center – Customer Retention & Save Calls)

Join US Service Animals and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

US Service Animals

About Company

Remote Retention Specialist (Call Center – Customer Retention & Save Calls)