About the role
We are looking for a dedicated Data Entry professional to join our remote team at Heard and Smith, LLP. As a firm committed to advocating for those in need, we seek individuals who are not only detail-oriented but also possess strong interpersonal skills. This role offers the opportunity to make a meaningful impact while working in a supportive and fast-paced environment.
Key responsibilities
Engage with medical providers to request and obtain necessary medical records crucial for developing client cases.
Handle incoming calls from medical providers and the Social Security Administration (SSA), ensuring timely communication and resolution of inquiries.
Implement a systematic follow-up process for outstanding records requests, ensuring no important documentation is overlooked.
Expedite urgent records requests by proactively contacting providers to facilitate swift responses.
Review and manage invoices related to medical records, making decisions to approve or deny based ...