Qureos Mentor

USA Clinics Group

<div>Why USA Clinics Group?
Founded by Harvard-trained physicians with a vision of offering patient-first care beyond the hospital settings, we&rsquo;ve grown into the nation&rsquo;s largest network of outpatient vein, fibroid, vascular, and prostate centers, with 170+ clinics across the country. Our mission is simple: deliver life-changing, minimally invasive care, close to home.
We&rsquo;re building a culture where innovation, compassion, and accountability thrive. While proud of our growth, we&rsquo;re even more excited about what&rsquo;s ahead, and the team we&rsquo;re building to get there. We look forward to meeting you!
Why You'll Love Working with us:
Rapid career advancement Competitive compensation package
Positive, team-oriented environment Work with cutting-ed technology
Make a real impact on patients&rsquo; lives Join a fast-growing, mission-driven company
Position Summary:
The HR Manager is responsible for daily human resources operations including onboarding, employee relations, benefits administration, compliance tracking, and HR system management while driving automation and AI-enabled employee experience improvements.
Position Details:<ul><li>
Location: Northbrook, IL
</li><li>Schedule: Full-time, Monday through Friday on-site.</li><li>
Compensation: $75,000 - $85,000</li></ul>
Key Responsibilities<ul><li><ul><li>
Manage onboarding and offboarding processes
</li><li>Handle employee relations and HR support issues
</li><li>Maintain HR records and compliance documentation
</li><li>Administer benefits and HR systems
</li><li>Support policy implementation and updates
</li><li>Track HR metrics and workforce data
</li><li>Support employee communication and engagement processes</li></ul></li></ul>
AI &amp; Automation Requirement<ul><li>
Must implement AI-driven onboarding and employee self-service tools
</li><li>Responsible for automating HR workflows (onboarding, tickets, documentation)
</li><li>Expected to use AI for workforce analytics and reporting
</li><li>Must identify opportunities to reduce administrative HR workload through automation</li></ul> 

Requirements 
Minimum Requirements:<ul><li>
4&ndash;7 years of HR experience
</li><li>Experience in employee relations, onboarding, or HR operations
</li><li>Knowledge of HR systems (HRIS platforms)
</li><li>Strong understanding of employment law and compliance basics
</li><li>Associate or Bachelor&rsquo;s degree in HR, Business, or related field
</li></ul>AI Requirement:<ul><li>
Experience using AI tools for onboarding, employee communications, or HR reporting
</li><li>Ability to automate HR workflows and reduce administrative workload through technology</li></ul> 

Benefits 
<ul><li>
Health</li><li>
Dental</li><li>
Vision</li><li>
401k &amp; Match</li><li>
Paid time off</li></ul></div>

HR Manager

<div>Why USA Clinics Group?
Founded by physicians with experience at leading academic medical centers, USA Clinics Group was built on a vision of delivering patient-first care beyond the hospital setting. Today, we&rsquo;re the nation&rsquo;s largest network of outpatient vein, fibroid, vascular, and prostate centers&mdash;with 170+ clinics nationwide. Our mission is simple: provide life-changing, minimally invasive care, close to home.
We&rsquo;re building a culture where innovation, compassion, and accountability thrive. While proud of our growth, we&rsquo;re even more excited about what&rsquo;s ahead, and the team we&rsquo;re building to get there. We look forward to meeting you!
Why You'll Love Working with us:
 Rapid career advancement Competitive compensation package
 Fully Paid Clinical Training Work with cutting-edge technology
 Make a real impact on patients&rsquo; lives Join a fast-growing, mission-driven company
Positive, team-oriented environment
Position Summary:
As a Medical Assistant, you would balance the needs of patients and maintain efficient work flow of the office as well as provide support to the physician in all facets of medical procedures &ndash; before during and after. In addition, you would ensure that the patient has an excellent service experience.
Position Details:<ul><li>
Schedule: Sunday through Friday full-time hours.</li><li>
Location: Float position supporting our clinics, at Yonkers, Fordham, Jerome Ave, and Broadway.</li><li>
Language Requirement: Bilingual proficiency in Spanish and English required.</li><li>
Paid Training (2-4 weeks)</li><li>
Compensation: $20-$24/hr</li></ul>
Responsibilities:<ul><li>
Greet patients and escort them to the examination rooms; assist patients with the completion of forms as necessary</li><li>
Become familiar with clinic computer hardware and software and use according to company policies</li><li>
Schedule appointments and accommodate patient appointment needs, such as ordering transportation, rescheduling, etc.</li><li>
Perform clerical work as needed, i.e., copying, filing, faxing, etc.</li><li>
Comply with patient needs at all times and ensure all questions are answered</li><li>
Maintain procedure rooms by ensuring that they are neat and ready for use at all times</li><li>
Assist doctors during Endovenous Laser Therapy procedures in accordance with instructions and individual doctor preferences</li><li>
Prepare patients before procedures and clean up after</li><li>
Ensure patient receipt of post-procedure instructions and how to obtain medication if needed</li><li>
Monitor supply levels and replace as needed</li><li>
Apply knowledge of sterile techniques and OSHA regulations</li><li>
Prepare IV solution</li><li>
Train new staff as needed</li><li>
Assist ultrasound staff as needed</li><li>
Transport supplies or equipment as needed</li><li>
Performs additional duties as assigned</li><li>
Pay Rate: $20.00-$24.00 per hour</li></ul> 

Requirements 
<ul><li>
Medical Assistant Certification Required</li><li>
Able to work on Weekends Preferred.</li><li>
High School Diploma or GED
</li><li>1+ years of relevant experience</li><li>
Fluency in English and Spanish Required</li></ul> 

Benefits 
<ul><li>
Health Care Plan (Medical, Dental &amp; Vision)</li><li>
Retirement Plan (401k)</li><li>
Paid Time Off (Vacation/Sick Days)</li><li>
Paid Training</li></ul>
INDM2</div>

Certified Medical Assistant

<div>Why USA Clinics Group?
Founded by physicians with experience at leading academic medical centers, USA Clinics Group was built on a vision of delivering patient-first care beyond the hospital setting. Today, we&rsquo;re the nation&rsquo;s largest network of outpatient vein, fibroid, vascular, and prostate centers&mdash;with 170+ clinics nationwide. Our mission is simple: provide life-changing, minimally invasive care, close to home.
We&rsquo;re building a culture where innovation, compassion, and accountability thrive. While proud of our growth, we&rsquo;re even more excited about what&rsquo;s ahead, and the team we&rsquo;re building to get there. We look forward to meeting you!
Why You'll Love Working with us:
 Rapid career advancement Competitive compensation package
 Fully Paid Clinical Training Work with cutting-edge technology
 Make a real impact on patients&rsquo; lives Join a fast-growing, mission-driven company
Positive, team-oriented environment
Position Summary:
The Contact Center Supervisor is responsible for driving results within the Patient Registering and Scheduling call center. You will be responsible for supervising the team, processes and scripts to produce the most efficient, effective and highest possible results. This involves effective coaching, development, reporting and performance management that will yield week-over-week improvements. Must be comfortable in working in a fast paced environment, with weekly and monthly KPI's and targets.
This position is ONSITE in our Northbrook, Illinois corporate office.
Position Details:<ul><li>
Location: Northbrook, IL
</li><li>Schedule: Full-Time (Monday-Friday), flexibility to cover up to 1 Saturday per month.</li><li>
Additional Details: This position will work a dynamic schedule, working 8:30am-5pm (3 days per week), 6:30am-3pm (1 day per week) and 11am-7:30pm (1 day per week)
</li><li>Compensation: $23-$24hr based on experience and qualifications.
</li></ul>ESSENTIAL FUNCTIONS:<ul><li>
Provide daily direction and communication to employees to ensure calls are answered in a timely, efficient, professional, and knowledgeable manner - while achieving desired results.
</li><li>Coaches' employees to reached desired sales goals and targets, while navigating through pivots, objections and rebuttals.
</li><li>Monitors employee performance to assure that all goals are achieved.</li><li>
Must have a roll-up your sleeves can do attitude: We are not a culture of delegation.
</li><li>Takes corrective action, and counsels' employees on performance, attendance and other areas of improvements.</li><li>
Must be comfortable in the development of performance and sales reports.</li><li>
Continuously review scripts and communications while developing enhancements and improvements.</li><li>
Partner with Senior Leadership to develop contests and employee recognition programs to spur healthy competition, team environment and a positive service atmosphere.</li><li>
Handles and resolves escalated patient calls and inquiries.</li><li>
On occasions: Lead by example and fill-in for callers and handle the day-to-day tasks.</li><li>
Ability to interpret call center reports on abandon rates, inbound calls, outbound and overall call volume.</li><li>
Ability to derive staffing and coverage needs based on overall call volume.</li><li>
Ability to interpret call center statistics and adjust staffing levels to handle projected call levels.</li><li>
Ability to coach, mentor and train call center analysts</li><li>
Implement measurements/KPI&rsquo;s designed to benchmark call center performance.</li><li>
Translate for business purposes how call volume in an out bound correlates to business performance.</li></ul> 

Requirements 
QUALIFICATIONS:<ul><li>
High School Diploma or equivalent, required
</li><li>Fluent in Spanish, preferred</li></ul><ul><li>
2+ Years of contact center supervisory or lead experience</li><li>
Demonstrated experience handling escalated callers, service issue, and employee conflicts.</li><li>
Schedule flexibility &amp; ability to work 1 Saturday per month</li></ul> 

Benefits 
<ul><li>
Health insurance (medical, dental, vision)
</li><li>Retirement Plan
</li><li>Paid time off (PTO) (vacation, sick)</li></ul></div>

Contact Center Supervisor

<div>Why USA Clinics Group?
Founded by physicians with experience at leading academic medical centers, USA Clinics Group was built on a vision of delivering patient-first care beyond the hospital setting. Today, we&rsquo;re the nation&rsquo;s largest network of outpatient vein, fibroid, vascular, and prostate centers&mdash;with 170+ clinics nationwide. Our mission is simple: provide life-changing, minimally invasive care, close to home.
We&rsquo;re building a culture where innovation, compassion, and accountability thrive. While proud of our growth, we&rsquo;re even more excited about what&rsquo;s ahead, and the team we&rsquo;re building to get there. We look forward to meeting you!
Why You'll Love Working with us:
 Rapid career advancement Competitive compensation package
 Fully Paid Clinical Training Work with cutting-edge technology
 Make a real impact on patients&rsquo; lives Join a fast-growing, mission-driven company
Positive, team-oriented environment
Position Summary:
As a Medical Assistant, you would balance the needs of patients and maintain efficient work flow of the office as well as provide support to the physician in all facets of medical procedures &ndash; before during and after. In addition, you would ensure that the patient has an excellent service experience.
Position Details:<ul><li>
Location: This is a float role, candidate must be able to commute to multiple locations in the Bronx and Manhattan. Specific clinic assignments will be discussed during the interview.</li><li>
Schedule: Full-time, hours vary between 7am-7pm; must be able to work weekends.</li><li>
This position requires to be National Registered / Certified Medical Assistant.</li><li>
Spanish and English speaking required.</li><li>
Compensation: $20-$24/hr.</li></ul>
Responsibilities:<ul><li>
Greet patients and escort them to the examination rooms; assist patients with the completion of forms as necessary</li><li>
Become familiar with clinic computer hardware and software and use according to company policies</li><li>
Schedule appointments and accommodate patient appointment needs, such as ordering transportation, rescheduling, etc.</li><li>
Perform clerical work as needed, i.e., copying, filing, faxing, etc.</li><li>
Comply with patient needs at all times and ensure all questions are answered</li><li>
Maintain procedure rooms by ensuring that they are neat and ready for use at all times</li><li>
Assist doctors during Endovenous Laser Therapy procedures in accordance with instructions and individual doctor preferences</li><li>
Prepare patients before procedures and clean up after</li><li>
Ensure patient receipt of post-procedure instructions and how to obtain medication if needed</li><li>
Monitor supply levels and replace as needed</li><li>
Apply knowledge of sterile techniques and OSHA regulations</li><li>
Prepare IV solution</li><li>
Train new staff as needed</li><li>
Assist ultrasound staff as needed</li><li>
Transport supplies or equipment as needed</li><li>
Performs additional duties as assigned</li><li>
Pay Rate: $20.00-$24.00 per hour</li></ul> 

Requirements 
<ul><li>
Medical Assistant Certification Requited</li><li>
Able to work Weekends.</li><li>
High School Diploma or GED
</li><li>1+ years of relevant experience</li><li>
Fluency in English and Spanish Required</li></ul> 

Benefits 
<ul><li>
Health Care Plan (Medical, Dental &amp; Vision)</li><li>
Retirement Plan (401k)</li><li>
Paid Time Off (Vacation/Sick Days)</li><li>
Paid Training</li></ul>
INDM2</div>

Join USA Clinics Group and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

USA Clinics Group

About Company

HR Manager

Certified Medical Assistant

Contact Center Supervisor

Certified Medical Assistant