Qureos Mentor

USAA

<div><div><div>Job ID</div><div>
R0117386</div></div>
<div><div>Date posted</div><div>
05/05/2026</div></div></div>
 <div>Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values &ndash; honesty, integrity, loyalty and service &ndash; define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity
We are seeking a dedicated Claims Litigation Manager Senior.
This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week.
What you'll do:
In this individual contributor role, you will manage complex litigation arising out of the auto contracts in compliance with state laws and regulations, to include creating strategy for defense or settlement, evaluating, negotiating, and collaborating with defense counsel to secure appropriate resolution. Focus will be in the East Coast. Accountable for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice and empathy.<ul><li>
Manages complex litigation, to include BI or Property cases involving serious bodily injury or property damage, disputed damages with potential for excess exposure, cases with complex coverage issues, declaratory judgment actions and aggravated liability; PIP/MP cases containing severe or catastrophic injuries, serious questions of law, extra contractual exposure or other regulatory penalties to the association; Subrogation litigation involving analysis of legal recovery theories, affirmative defenses, and applicable laws and doctrines.</li><li>
Works independently with minimal supervision; acts as a resource for colleagues with less experience.</li><li>
Applies advanced knowledge of claims litigation processes.</li><li>
Proactively manages litigation and acts as liaison with members, internal and external counsel.</li><li>
Clearly documents litigation strategy, litigation budget, investigation, evaluation, negotiation, settlement, and trial decisions.</li><li>
Represents USAA at mediations, case conferences, and/or trials.</li><li>
Reviews, audits, and approves legal fees and expenses.</li><li>
Partners and/or directs law firm vendors to facilitate timely lawsuit resolution.</li><li>
Holds law firm vendors accountable for following Defense Counsel Litigation Handling Requirements.</li><li>
Synthesizes analyses, identifies root cause(s), and provides recommendations that influence litigation and business solutions.</li><li>
Provides insight and guides management and counsel on issues.</li><li>
Assists team members in reviewing, formulating, and documenting litigation plan and serves as a resource to team members on escalated issues of an unusual nature.</li><li>
Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies.</li><li>
May serve as assistant to the Director of Litigation Operations and assigned to work on special projects and develop/conduct training.</li><li>
Will be prepared to assume responsibilities of the DLO, as needed, and demonstrate team leadership characteristics.</li><li>
Ensures members receive high levels of service from themselves and law firm vendors.</li><li>
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>
What you have:<ul><li>
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (10 years of experience in lieu of a degree).</li><li>
6 years of relevant work experience handling complex liability and complex first party claims or progressive experience in complex litigation.</li><li>
2 years customer contact experience.</li><li>
Claims adjusters license in assigned state or ability to obtain license within 3 months.</li><li>
Advanced knowledge of strong negotiation techniques and customer service skills.</li><li>
Excellent communication skills.</li><li>
Advanced knowledge of P&amp;C policies and state laws.</li><li>
Advanced knowledge of regulatory compliance related to claims and claims litigation.</li><li>
Experience handling large losses auto, property or commercial.</li><li>
Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.</li></ul>
What sets you apart:<ul><li>
7+ years' experience handling casualty liability claims to include bodily injury and uninsured/underinsured motorist bodily injury claims.</li><li>
3+ years' direct handling of Auto Bodily Injury and Uninsured/Underinsured Motorist Litigation to resolution.</li><li>
Experience managing complex litigation, to include BI cases involving serious bodily injury, disputed damages with potential for excess exposure, cases with complex coverage issues, declaratory judgment actions and aggravated liability.</li><li>
Familiarity with injury claims litigation processes.</li><li>
Working litigation claims in the East Coast region.</li><li>
Experience handling injury claims in at least one of the following: NY, MI, NJ, PA, CT or MO.</li><li>
US military experience through military service or a military spouse/domestic partner.</li></ul>
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation range: The salary range for this position is: $103,450-$197,730.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</div>

Claims Litigation Manager Senior - Auto

<div>Location Phoenix, Arizona; San Antonio, Texas
<div><div><div>Job ID</div><div>
R0117376</div></div>
<div><div>Date posted</div><div>
04/28/2026</div></div>
</div><div>Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values &ndash; honesty, integrity, loyalty and service &ndash; define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a Mid-Level Development Product Owner within Member Data, you will support and enable the data product's success, ensuring it evolves to meet changing business needs, remains high-quality, and is used effectively to drive better member experiences and operational efficiency. You are the advocate for the data product, ensuring it consistently delivers measurable value and aligns with the organization's strategic goals. Your role involves owning and prioritizing work, refining backlog items with clear acceptance criteria, and providing clear direction to the engineering team. Utilizing your understanding of Agile principles and modern data technologies, you will partner with stakeholders, subject matter experts, and the development team to foster innovation and drive the successful delivery of high-quality, valuable Data solutions in a timely manner.
Serves as a direct representative of the business on an agile team. Attains, understands, and communicates business vision and needs in order to write and refine user stories, prioritize work, and provide guidance to technical teams. Uses critical thinking, problem solving, and Agile principles to partner with business owners, subject matter experts, and the development team to build effective solutions. Possesses a proficient knowledge and understanding of and ability to work within multiple delivery methodologies, including Agile and other approaches, to deliver business value.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio; TX, or Phoenix; AZ. Relocation assistance is not available for this position.
What you'll do:<ul><li>
Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories and/or features to support effective and compliant solutions while balancing investment and business value.</li><li>
Owns and maintains a prioritized work backlog for one or more Agile teams. Product backlog includes complete user stories with acceptance criteria so that they are consumable and testable by the Agile team or program. Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed.</li><li>
Serves as direct representative of the business with one or more delivery teams, representing the customers' perspective throughout the product delivery cycle.</li><li>
Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product road maps.</li><li>
Partners with sponsors, stakeholders, and IT to facilitate, the translation of business requirements from relevant business processes, gaining a developing understanding of the needs, measures, and risks &amp; controls for the improvement area.</li><li>
Partners with change partners and key stakeholders to assist with preparing the business for the change and provides tactics and metrics for benefits, adoption, and risk. Leverages existing change management routines, as needed.</li><li>
Executes robust test plan (user acceptance testing, production validation).</li><li>
Demonstrates proficient knowledge in multiple business or system domains and capable of contributing to agile team at the project level.</li><li>
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>
What you have:<ul><li>
Bachelor&rsquo;s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>
4 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line. Proficient knowledge of Microsoft Office products, applicable databases and project management tools.</li><li>
Proficient knowledge with multiple technical software delivery methodologies (i.e., Agile, Waterfall).</li><li>
Proficient Experience analyzing business requirements and ability to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.</li><li>
Proficient understanding of Process Engineering methodologies and Change Management practices.</li><li>
Experience working independently to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance.</li><li>
Analytical and problem-solving skills with demonstrated ability to identify, analyze issues and prioritize solutions/decisions.</li></ul>
What sets you apart:<ul><li>
Deep understanding of data concepts, development, and delivery, coupled with familiarity in data infrastructure (warehouses, lakes, APIs, pipelines) and related technologies (e.g., Snowflake, Java, Kafka).</li><li>
Ability to align data initiatives with business objectives, comprehend customer needs, and translate strategy into actionable product roadmaps and backlogs</li><li>
Capability to define and communicate a clear product vision and manage the end-to-end product development lifecycle, from user story creation to release validation.</li><li>
Strong experience with Agile frameworks (like Scrum) and proficiency in using project management tools (like Jira) for backlog management.</li><li>
Proven ability to effectively manage diverse stakeholders, gather feedback, influence decisions, and communicate complex information clearly to both technical and non-technical audiences.</li><li>
Excellent analytical and problem-solving skills to address complex data challenges and ensure successful product delivery.</li><li>
Ability to lead cross-functional teams, foster collaboration, and drive the team towards shared product goals.</li><li>
Relevant experience within enterprise IT, data management, or shared services, particularly in sectors like financial services.</li></ul>
Compensation range: The salary range for this position is: $85,040- $162,550.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</div></div>

Mid Level Development Product Owner-Data

<div>Location Colorado Springs, Colorado; Chesapeake, Virginia; Phoenix, Arizona; San Antonio, Texas; Tampa, Florida
<div><div><div>Job ID</div><div>
R0117348</div></div>
<div><div>Date posted</div><div>
04/28/2026</div></div>
</div><div>Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values &ndash; honesty, integrity, loyalty and service &ndash; define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust non-attorney involved soft tissue bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion.
This hybrid role requires an individual to be in the office 3 days per week. This position will be based out of the following locations: San Antonio, TX; Chesapeake, VA; Colorado Springs, CO; Phoenix, AZ; and Tampa, FL. Relocation assistance is not available for this position.
What you'll do:<ul><li>
Identifies and handles existing and emerging risks that stem from business activities and the job role.</li><li>
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.</li><li>
Follows written risk and compliance policies, standards, and procedures for business activities.</li><li>
Adjusts non-attorney involved soft tissue bodily injury claims, as well as all auto physical damage associated with those claims.</li><li>
Identifies, confirms, and makes coverage decisions on soft tissue claims.</li><li>
Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines.</li><li>
Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions.</li><li>
Provides advice and sets expectations into next steps to members.</li><li>
Collaborates and supports team members to resolve issues and identify appropriate matters for escalation.</li><li>
Partners and/or directs vendors and internal business partners to facilitate timely claims resolution.</li><li>
Supports workload surges and/or Catastrophe Operations as needed.</li></ul>
What you have:<ul><li>
High School Diploma or General Equivalency Diploma.</li><li>
1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims.</li><li>
Working knowledge and understanding of the auto claims contract as well as application of case and state laws and regulations.</li><li>
Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.</li></ul>
What sets you apart:<ul><li>
2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability.</li><li>
1 year auto physical damage or total loss experience.</li><li>
Ongoing Professional Development with a focus on Insurance.</li><li>
Bachelors&rsquo; Degree or higher.</li><li>
US military experience through military service or a military spouse/domestic partner.</li></ul>
Compensation Range: The salary range for this position is: $57,970 - $103,870.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</div></div>

Injury Adjuster

<div><div><div>Job ID</div><div>
R0116786</div></div>
<div><div>Date posted</div><div>
04/28/2026</div></div></div>
 <div>Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values &ndash; honesty, integrity, loyalty and service &ndash; define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Infrastructure Automation Engineer &ndash; Intermediate level, you will be working with our Mainframe Automation Team. The candidate selected will support infrastructure engineers across USAA&rsquo;s Host and Batch Services platform and must be available to work an on-call rotation schedule.
Within defined guidelines and framework, responsible for creating, modifying, maintaining and supporting infrastructure and individual system components that enable business functions and IT Services. Balance availability, security, efficiency, and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position.
What you'll do:<ul><li>
Under direct supervision, design scalable IT system infrastructure, implements system changes with some independence; may automate service delivery, maintenance tasks, and builds the ecosystem for solutions including individual infrastructure components.</li><li>
Resolves simple technology production issues with some assistance through troubleshooting systems. Identifies issues for escalation.</li><li>
Analyzes outages in order to identify opportunities for solutions.</li><li>
Participates in product selection and testing. Understands engineering best practices, concepts, and patterns</li><li>
Intake customer requirements and aligns requirements to standardized product offerings Interacts with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions. &ndash; and would need to be differentiated across levels</li><li>
Develop software defined infrastructure in code in CI/CD Pipelines</li><li>
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>
What you have:<ul><li>
Bachelor&rsquo;s Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT).</li><li>
2 years of infrastructure experience specific to a discipline/technology or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management.</li><li>
1 year of experience in creating, modifying, and maintaining infrastructure and individual system components.</li><li>
Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends.</li><li>
Basic understanding of cloud technologies and tools.</li></ul>
What sets you apart:<ul><li>
Good understanding of automation principles.</li><li>
Experience using REXX and JCL.</li><li>
Experience with IBM System Automation, NetView, GDPS and Ansible are a plus.</li><li>
Experience working in a team environment and collaborating with peers.</li></ul>
Compensation range: The salary range for this position is: $69,920.00 - $133,620.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</div>

Infrastructure Automation Engineer - Intermediate level

<div><div><div>Job ID</div><div>
R0116274</div></div>
<div><div>Date posted</div><div>
04/28/2026</div></div></div>
 <div>Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values &ndash; honesty, integrity, loyalty and service &ndash; define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Security Engineer - Intermediate Level for Member Identity and Access Management, you will join a fast-paced team within the Member Protection Technology organization at USAA. As an engineer working within the Identity Proofing domain, you will implement high-impact solutions and collaborate with a strong team to deliver enhanced identity proofing solutions that will help improve our member validation/verification posture. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment. You will be expected to work with a modern tech stack &ndash; including Jave, APIs, OpenShift, and a wide range of test driven development tools.
Within defined guidelines and frameworks, conducts software and systems engineering to develop new capabilities, ensuring Information Security is integrated across the association. Conducts comprehensive technology research to evaluate potential vulnerabilities in USAA systems. Identifies and manages existing and emerging risks that stem from business activities and ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Installs, configures, troubleshoots, and maintains hardware and software.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in our Plano, TX facility.
Relocation assistance is not available for this position.
What you'll do:<ul><li>
Responsible for ensuring that security requirements are adequately addressed in all aspects of a solution/application enablement and sustainment lifecycle.</li><li>
Design, develop, code, integrate, and test complex cross functional technical solutions with a focus on security, often collaborating with Engineers or Architects within the team/department.</li><li>
Developing comprehension of Site Reliability Engineering practices in their domain.</li><li>
Monitors and troubleshoots systems, tools, and vendor integrations.</li><li>
Supports continuous research, analysis, and troubleshooting to identify, resolve, and report on security issues.</li><li>
Collaborates with Security Analysts, IT and Business Partners to tune, harden, and enhance Security solutions and technologies to keep up with the latest trends and threats.</li><li>
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>
What you have:<ul><li>
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li></ul><ul><li>
2 years of related experience in Security Engineering and/or Information Technology with a security focus to include demonstrated experience leading company-wide technology projects or initiatives.</li><li>
1 year of experience delivering technology solutions in all phases of a solution development lifecycle.</li><li>
Working experience with modern programming/scripting languages and frameworks.</li><li>
Developing experience implementing security engineering activities utilizing modern DevSecOps practices.</li><li>
Developing experience with platform engineering concepts on security best practices in infrastructure/policy as code, security architecture design patterns, security vendor integrations, and CI/CD pipelines with built in application security controls.</li><li>
Familiarity with cloud and emergent technologies such as: Public Cloud, Containerization, Security Data Lakes, ML/LLMs, GenAI, etc.</li></ul>
What sets you apart:<ul><li>
Java platform API experience: experience in Java and common frameworks such as Spring Boot, with demonstrated experience building enterprise-level applications and knowledge of site reliability principles.
</li><li>Hands-on experience with Apache Kafka in production environments, including implementing event-driven capabilities and real-time data streaming solutions.
</li><li>Understanding and hands-on experience with container orchestration technologies like OpenShift.
</li><li>Build, Version Control, and CI/CD: Working experience with build frameworks like Gradle or Maven, version control systems (Git), and CI/CD frameworks, particularly GitLab CI.</li></ul>
Compensation range: The salary range for this position is: $85,040-$162,550.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</div>

Info Security Engineer – Intermediate Level (Member Identity and Access Management)

<div>Location Plano, Texas
<div><div><div>Job ID</div><div>
R0117044</div></div>
<div><div>Date posted</div><div>
04/28/2026</div></div>
</div><div>Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values &ndash; honesty, integrity, loyalty and service &ndash; define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Development Product Owner Senior, you will serve as a direct representative of the business on an agile team. Attains, understands, and communicates business vision and needs in order to write and refine user stories/features/epics, prioritize work, and provide guidance to technical teams across programs/portfolios. Uses critical thinking, problem solving, and Agile principles to partner with business owners, subject matter experts, and the development team to build effective solutions. Possesses an expert knowledge and understanding of and ability to work within multiple delivery methodologies, including Agile and other approaches, to deliver business value.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the Plano Legacy office. Relocation assistance is not available for this position.
What you&rsquo;ll do:<ul><li>
Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories and/or features to support effective and compliant solutions while balancing investment and business value.</li><li>
Owns and maintains a prioritized work backlog for one or more Agile teams. Product backlog includes complete user stories with acceptance criteria so that they are consumable and testable by the Agile team or program. Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed.</li><li>
Serves as direct representative of the business with one or more delivery teams, representing the customers' perspective throughout the product delivery cycle.</li><li>
Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product road maps.</li><li>
Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an advanced understanding of the needs, measures, and risks &amp; controls for the improvement area.</li><li>
Prepares the business for the change and provides tactics and metrics for benefits, adoption, and risk. Leverages existing change management routines, as needed.</li><li>
Works with different technologies, internal and external to have oversight of development, testing and controls.</li><li>
Applies advanced knowledge in the business development/execution discipline, regularly seeking out opportunities to enhance, improve and advance the function.</li><li>
Coaches and mentors other Product Owners.</li><li>
Demonstrates advanced knowledge in multiple business or system domains and capable of leading development across multiple teams at the project or program level.</li><li>
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>
What you&rsquo;ll have:<ul><li>
Bachelor&rsquo;s degree: OR 4 additional years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>
6 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line.</li><li>
Advanced knowledge of Microsoft Office products, applicable databases and product management tools.</li><li>
Advanced knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe).</li><li>
Advanced experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.</li><li>
Advanced knowledge and demonstrated use of Process Engineering methodologies.</li><li>
Advanced ability to independently work to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance.</li><li>
Experience in analyzing business requirements and ability to identify opportunities to drive decisions and streamline business processes in accordance with risk management framework and regulatory requirements.</li></ul>
What sets you apart:<ul><li>
2+ years Agile Product Owner experience (SAFe, Scrum@Scale or Scrum) proven skills in understanding development, design, agile framework, software with obtained certifications such as, SAFe PO/PM.</li><li>
Property &amp; Casualty experience preferred.</li><li>
Modernization experience preferred.</li><li>
Prior experience working with business stakeholders and technical partners to develop and refine features.</li></ul>
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer:
Compensation: The actual salary for this role may vary by location. The salary range for this position is: $109,850 - $197,730.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</div></div>

Development Product Owner Senior

<div>Location Atlanta, Georgia
<div><div><div>Job ID</div><div>
R0117127</div></div>
<div><div>Date posted</div><div>
04/27/2026</div></div>
</div><div>Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values &ndash; honesty, integrity, loyalty and service &ndash; define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Recognizes and empathizes with members&rsquo; life events, as appropriate.<div><div><div><div><div><div><div><div><div>
Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime and CAT pay available.
This is a localfield-based role in the Atlanta, GA area. Candidates who are willing and able to work in the this area are encouraged to apply.
What you'll do:<ul><li>
Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.</li><li>
Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.</li><li>
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.</li><li>
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.</li><li>
Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.</li><li>
Maintains accurate, thorough, and current claim file documentation throughout the claims process.</li><li>
Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.</li><li>
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.</li><li>
May be assigned CAT deployment travel with minimal notice during designated CATs.</li><li>
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.</li><li>
Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.</li><li>
Adjusts complex claims with attorney involvement.</li><li>
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.</li><li>
May require travel to resolve claims, attend training, and conduct in-person inspections.</li><li>
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>
What you have:<ul><li>
High School Diploma or General Equivalency Diploma.</li><li>
2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.</li><li>
Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.</li><li>
Proficient knowledge of residential construction.</li><li>
Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.</li><li>
Proficient negotiation, investigation, communication, and conflict resolution skills.</li><li>
Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.</li><li>
Ability to travel 50-75% of the year (local &amp; non-local) and/or work catastrophe duty when needed.</li><li>
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.</li><li>
Successful completion of a job-related assessment may be required.</li></ul>
What sets you apart:<ul><li>
Experience on a Property Catastrophe team handling inside or field claims (i.e. wind, hail, hurricane, flooding)</li><li>
Experience adjusting large loss complex property claims caused by catastrophic events</li><li>
Residential property adjusting experience handling DWG, APS and ALE adjustments</li><li>
Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions).</li><li>
Estimate writing skills using Xactimate, ClaimX or virtual estimating</li><li>
Xactimate level 1 and/or level 2 certification</li><li>
Insurance Industry designations such as AINS, CPCU, AIC, SCLA</li><li>
Currently hold an active P&amp;C Adjuster license</li><li>
Available to work extended hours to support CAT claims</li><li>
Currently reside in the Atlanta, GA area</li><li>
US military experience through military service or a military spouse/domestic partner</li></ul>
Physical Demand Requirements:<ul><li>
May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.</li><li>
May need to meet all USAA safe driving requirements including verification of driving record through MVR &amp; possession of valid driver&rsquo;s license.</li><li>
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.</li><li>
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.</li></ul>
Compensation range: The salary range for this position is: $72,080 - $129,740
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
</div></div></div></div></div></div></div></div></div>Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</div></div>

Property Adjuster Specialist - Field

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