Qureos Mentor

UT Health Science Center at San Antonio

<p></p><div><p>Job Description</p></div>
<br><div><p>Under limited supervision, responsible for activities related to Systems Administration and the integration with server operating systems and applications. May lead or mentor lower level team members.<br>
</p><p></p><p>Applicants local to the San Antonio area are highly preferred. Although the position is primarily remote, the position may require on-site visits as needed.</p></div>
<br><p></p><div><ul><li><p>Responsibilities</p></li></ul></div>
<br><div><ul><li><p>Administer, maintain, and support enterprise Linux systems to ensure high availability, performance, and reliability.
</p></li><li><p>Ensure systems are patched and hardened in alignment with organization policies.
</p></li><li><p>Develop and maintain automation and scripting to improve system consistency and operational efficiency.
</p></li><li><p>Provides systems management services, support, and product expertise for the implementation and knowledge transfer of server applications across the enterprise and various customer accounts.
</p></li><li><p>Provides tier 2/3 technical support and serves as systems person on-call for problem resolution.
</p></li><li><p>Provides root-cause analysis and documentation for system and application integration related problems and implements solutions.
</p></li><li><p>Ensures long-term requirements of systems operations and administration are included in the overall information systems planning of the organization.
</p></li><li><p>Collaborate with infrastructure, security, storage, and application teams to support enterprise platforms and services, ensuring operational consistency, adherence to standards, and alignment with security and compliance requirements.
</p></li><li><p>Create and maintain technical documentation, standards, and procedures, and leverage system logs, metrics, and platform analytics to support troubleshooting, operational consistency, and guidance to junior administrators.
</p></li><li><p>Performs all other duties as assigned.</p></li></ul></div>
<br><p></p><div>Qualifications</div>
<br><div><ul><li><p>Responsible for systems administration activities, including the use of automation, scripting, and standardized procedures to support Linux server operations, backups, patching, and integration with enterprise applications.
</p></li><li><p>Perform system installation, configuration, patching, upgrades, and lifecycle management.
</p></li><li><p>Troubleshoot complex OS‑level, performance, and availability issues.
</p></li><li><p>Manage system services, storage, file systems, logging, and scheduled tasks.
</p></li><li><p>Understanding of server applications and integration with Active Directory and ERP systems.
</p></li><li><p>Experience with VMware and ESXi;
</p></li><li><p>Experience configuring applications to connect to backend databases using MSSQL and/or other databases.
</p></li><li><p>An understanding of SSL with the ability to install and configure certificates.
</p></li><li><p>Ability to work in a team environment with the ability to tactfully discuss issues with peers and leaders.
</p></li><li><p>Participate in an on-call rotation that includes occasional after hours and weekend work.
</p></li><li><p>Excellent verbal and written communication skills.
</p></li></ul><p>EDUCATION:
</p><ul><li>Bachelor's Degree degree in Computer Science, Management Information Systems or IT required.
</li></ul><p>EXPERIENCE:
</p><ul><li>Five (5) years of relevant experience in IT and systems administration is required.</li></ul></div>
<br>Required Skills
<br><div></div><div><div>Five (5) years of relevant experience in IT and systems administration is required.</div></div>
<br><div><div>About Us</div>
<div><div><b>Benefits Overview
</b></div><div>UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits.<br>
</div><div></div><br>
<div><b>Medical </b>- UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.<br>
</div><div></div><br>
<div><b>Dental </b>- Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist.<br>
</div><div></div><br>
<div><b>Vision </b>- Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits.<br>
</div><div></div><br>
<div><b>Disability </b>- Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working.<br>
</div><div></div><br>
<div><b>FSAs </b>- Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.<br>
</div><div></div><br>
<div><b>Retirement </b>- Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers.<br>
</div><div></div><br>
<div><b>Time Off </b>- A generous leave program offers multiple paid leave options:
</div><div><ul><li>Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
</li><li>Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
</li><li>Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
</li>Holidays: 12 set paid holidays each year.<br>
<li>
</li></ul></div><div></div><br>
<div><b>Discounts </b>- Employees enjoy a range of discounts on services, tickets, and gym membership.<br>
</div><div></div><br>
<div><b>EEO Statement
</b></div><div>UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.</div></div></div>

Systems Administrator- Senior

<p></p><div><p>Job Description</p></div>
<br><div><p>This mission-critical role will under general supervision, provides software and hardware troubleshooting activities for the University of Texas Health Science Center at San Antonio (UTHSCSA) in academic and clinical settings. Jobs in this family are responsible for tier one and some tier two support and initial troubleshooting of UTHSCSA, hardware, service requests, triage and escalation of issues to the appropriate academic application teams, appropriate clinical application teams, and monitoring/updating the UTHSCSA ticketing system.
</p><p>This position will support our MSRH with a work shift of Saturday and Sunday 7pm-8am, Monday and Tuesday 11pm-8am.</p></div>
<br><div><ul>Responsibilities</ul></div>
<br><div><ul><li>Troubleshoots tier one and some tier two computer workstation and clinical practice software issues. Recommends solutions and alternatives to the clinical enterprise; may contact vendors and other local or remote experts for assistance with more difficult problems.
</li><li>Provides tier one and some tier two technical consulting and troubleshooting to the clinical enterprise for clinical practice software applications, hardware-related problems, and network problems.
</li><li>Research the root cause of issues relating to the clinical information systems to include standard workflow issues, work queues and training deficiencies; may contact clinical application teams for assistance with more difficult problems.
</li><li>Perform desktop hardware repair for PC computer equipment, peripherals, and printers.
</li><li>Acts as in-house consultant for researching alternate approaches to clinical practice software and hardware issues when standardized approaches cannot be applied.
</li><li>Consults with more senior team members to determine information systems needs and recommend solutions.
</li><li>Maintains professional growth and development and keep abreast of latest trends in area of expertise.
</li><li>Assists with on-site training of Health Physicians clinical practice software and hardware.
</li><li>Assists with application management of UT Health IT Helpdesk software systems such as Microsoft System Center, Microsoft OS version management, SSO software applications, EPIC Workstation Management and other business software used in the UT Health Physicians enterprise.
</li><li>Provide support for affiliated hospital systems
</li><li>Performs all other duties as assigned.</li></ul></div>
<br><p></p><div>Qualifications</div>
<br><div><ul><li>Computer Skills: Moderate knowledge of Microsoft Office (Word, Excel, and Outlook) and both PC and MAC software, hardware, operating systems and network environments.
</li><li>Language Skills: Ability to read and follow complex instructions, and to analyze and diagnose problems with computer workstations in a networked environment.
</li><li>Ability to write routine reports and correspondence.
</li><li>Ability to speak and interact with all levels of computer users.
</li><li>Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
</li><li>Ability to deal with problems involving a few concrete variables in standardized situations.
</li><li>Attention to Detail: The ability to maintain a professional demeanor, pay attention to details and set priorities in a fast-paced environment.
</li><li>Professionalism in delegating assignments and follow-up on project completion and accuracy.
</li><li>Ability to follow and provide complex instructions as well as to analyze and diagnose problems within the network environment.
</li></ul><p>EDUCATION:
</p><ul><li>Associate degree in a computer science, business, medical or related field is required.
</li></ul><p>EXPERIENCE:
</p><ul><li>Three (3) years of experience is required.</li></ul></div>
<br>Required Skills
<br><div></div><ul><li><div><div>Three (3) years of experience is required.</div></div></li><li><div><div>
</div><div></div><div>
Three (3) years of experience is required.</div></div></li></ul>
<br><div><div>About Us</div>
<div><div><b>Benefits Overview
</b></div><div>UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits.<br>
</div><div></div><br>
<div><b>Medical </b>- UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.<br>
</div><div></div><br>
<div><b>Dental </b>- Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist.<br>
</div><div></div><br>
<div><b>Vision </b>- Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits.<br>
</div><div></div><br>
<div><b>Disability </b>- Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working.<br>
</div><div></div><br>
<div><b>FSAs </b>- Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.<br>
</div><div></div><br>
<div><b>Retirement </b>- Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers.<br>
</div><div></div><br>
<div><b>Time Off </b>- A generous leave program offers multiple paid leave options:
</div><div><ul><li>Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
</li><li>Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
</li><li>Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
</li>Holidays: 12 set paid holidays each year.<br>
<li>
</li></ul></div><div></div><br>
<div><b>Discounts </b>- Employees enjoy a range of discounts on services, tickets, and gym membership.<br>
</div><div></div><br>
<div><b>EEO Statement
</b></div><div>UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.</div></div></div>

Clin Health-IT Supp Spec-Int

Join UT Health Science Center at San Antonio and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

UT Health Science Center at San Antonio

About Company

Systems Administrator- Senior

Clin Health-IT Supp Spec-Int