Qureos Mentor

vSplash Techlabs

<div>Systems &amp; Network Administrator
Location: Hyderabad 
Job Type: Full-Time 
 
Who are we? 
At vSplash, we&rsquo;re passionate about helping businesses shine online. From websites to digital presence management, we build simple and scalable solutions that make a real difference. We&rsquo;re a white-label digital media company trusted by global partners. At our core, we&rsquo;re a team of curious minds who love technology, creativity and teamwork. With us, you will be part of a culture where ideas matter, learning never stops, and innovation is part of everyday life. 
Be part of a team that thrives on synergy and smart digital solutions serving 10,000+ SMBs each month!
Job Brief:
vSplash Techlabs is seeking a highly motivated and skilled IT Support Engineer to join our team in Hyderabad. As a System &amp; Network Administrator, you will be responsible for various tasks related to Active Directory, Sophos, asset management, and firewall configuration. The ideal candidate should have 2 to 4 years of experience in the field and possess strong technical knowledge in these areas.
Responsibilities:<ul><li>
Active Directory Management: Maintain and administer Active Directory infrastructure, including user and group management, security permissions, and troubleshooting issues related to directory services.</li><li>
Sophos Endpoint Security: Configure, deploy, and manage Sophos endpoint security solutions to protect the organization's systems and data from potential threats and malware.</li><li>
Asset Management: Oversee the tracking, monitoring, and maintenance of IT assets, including hardware and software inventory. Develop and implement asset management procedures and best practices.</li><li>
Firewall Configuration: Assist in configuring and managing firewalls to ensure network security. Collaborate with network administrators to identify and resolve firewall-related issues and optimize network performance.</li><li>
User Support: Provide technical support and assistance to end-users, resolving hardware and software problems and answering technical queries. Respond to IT support tickets and escalate complex issues as needed.</li><li>
Documentation and SOPs: Develop and update standard operating procedures (SOPs) and documentation for IT processes and configurations. Ensure accurate and up-to-date documentation is maintained for reference and knowledge sharing.</li></ul>
Requirement:<ul><li>
2 to 4 years of experience in IT support or a related role, preferably in an enterprise environment.</li><li>
Strong knowledge of Active Directory administration, including user and group management, security permissions, and troubleshooting.</li><li>
Familiarity with Sophos endpoint security solutions, including deployment and management.</li><li>
Experience with asset management practices, including inventory tracking and maintenance.</li><li>
Proficiency in firewall configuration and understanding of network security principles.</li><li>
Excellent problem-solving and troubleshooting skills with the ability to prioritize and manage multiple tasks.</li><li>
Strong communication skills and the ability to work collaboratively with team members and end-users.</li><li>
Attention to detail and a commitment to maintaining accurate documentation and SOPs.</li></ul>
PLEASE NOTE THAT THIS IS A WORK FROM OFFICE ROLE AND CANDIDATES FROM HYDERABAD ARE PREFERRED
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Systems & Network Administrator

<div>Social Media Manager
 Location: Hyderabad 
Job Type: Full-Time 
About us: 
At vSplash, we&rsquo;re passionate about helping businesses shine online. From websites to digital presence management, we build simple and scalable solutions that make a real difference. We&rsquo;re a white-label digital media company trusted by global partners. At our core, we&rsquo;re a team of curious minds who love technology, creativity, and teamwork. With us, you&rsquo;ll be part of a culture where ideas matter, learning never stops, and innovation is part of everyday life. Be part of a team that thrives on synergy and smart digital solutions serving 10,000+ SMBs each month!
Job brief:
We are looking for a results-driven Social Media Manager to lead vSplash&rsquo;s social media efforts focused on the US market. You will manage a team of Social Media Specialists (SMS) and take full ownership of creating and executing strategies that build the online presence of small and medium US businesses across industries. The ideal candidate will have strong team management skills, deep knowledge of US audience trends, creativity, and a data-driven approach to deliver targeted content and high-impact campaigns. Your work will help clients engage their customers, grow their brand, and achieve measurable business outcomes in a competitive digital landscape 
Prior Experience:<ul><li>
8+ years of experience in Social Media Operations, Digital Marketing and Customer Handling.</li><li>
At least 5 years in a team management role.</li></ul>
What will you actually do?
You&rsquo;ll:<ul><li>
Lead day-to-day operations of social media teams, ensuring SLA compliance, quality checks, and smooth task execution</li><li>
Track team performance using dashboards/tools, share regular reports, and provide inputs for leadership reviews</li><li>
Develop reporting matrix and dashboards as per evolving business complexity and needs</li><li>
Handle a large customer base with intricate process flows for each task type.</li><li>
Act as the first escalation point for client queries, ensuring timely responses and accurate data presentation in meetings</li><li>
Oversee onboarding, training, and refresher sessions while driving process improvements and automation opportunities</li><li>
Support hiring, manage leave planning, and address performance issues to maintain team availability and productivity</li><li>
Build a strong team culture through regular 1:1s, recognition, and proactive communication to boost morale and engagement</li></ul>
What mindset fits best?<ul><li>
Accountability-Driven</li><li>
Client-Centric</li><li>
Tech-savvy</li><li>
Process-Oriented</li><li>
Agile &amp; Improvement-Focused</li><li>
Growth &amp; Learning-Oriented</li><li>
Collaborative Leadership</li></ul>
Key Skills Requirement:<ul><li>
Degree in Marketing, Business, Communications, or related field</li><li>
Proven expertise in managing SLAs, team schedules, and day-to-day operations</li><li>
Strong communication, leadership, and problem-solving abilities</li><li>
Hands-on experience with essential tools like Jira, CRM, Slack, or similar platforms</li><li>
Data-driven mindset with strong analytical skills to generate insights and improve processes</li></ul>
Ready to apply?
If this sounds like your kind of challenge, send us your resume! 

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Social Media Manager

Join vSplash Techlabs and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

vSplash Techlabs

ABOUT_COMPANY

Systems & Network Administrator

Social Media Manager