Qureos Mentor

Valley Bank

<div>About the Role:
<div>
We believe &ldquo;nice does matter,&rdquo; and our staff and leadership stands behind those words. Valley Bank employees enjoy continuing professional development, so if you&rsquo;re looking for more than just a job, begin your career with us today!</div><p></p><p><br>
At Valley Bank we are focused on your carrier path from day one. You will have access to our Training Department both in the classroom, online and on the job to confidently build your career/knowledge within the bank.</p><ul><li>
Tellers meeting performance expectations are eligible for an initial <b>pay increase of up to $1.00/hour</b> after six months of service, with a second performance-based increase at their one-year anniversary.</li><li><b>
Advance Your Career:</b> Start as a Teller and grow with us! We offer a defined path for advancement to <b>Teller II and III</b> roles, each coming with increased responsbilities and pay to reward your developing expertise.</li><li><b>
Boost Your Pay with Saturday Shifts!</b> We value our weekend team and show it with extra pay. You&rsquo;ll receive a <b>$30 differential</b> for all Saturday shifts, with a special summer differential of <b>$60</b> for Saturdays worked (Memorial Day to Labor Day).</li><li>
Tellers are eligible to participate in the Valley Bank Year-End Bonus Incentive Plan, providing an opportunity to earn additional compensation based on company performance.</li></ul><div><b>
Duties and Responsibilities:</b></div><div></div><div><br>
As a part of a dynamic team, you are the face of the Valley Bank Organization. You are the front-line liaison for all customer contact areas and will work closely with other departments. You will assist customers in both the lobby and drive-up, you will engage in and present solutions to satisfy the complete needs of each customer while processing standard banking transactions. You will follow through with customer requests and refer to appropriate banker for additional needs. You will play an active role in your development/growth within your position by being aware of your performance and requesting support or training as needed.</div><p><br>
</p><p><b>Processes deposits, Withdrawals, Cashes Checks, Buys &amp; Sells Cash, Change Orders, Cash Advances, Loan Payments, Cashier&rsquo;s Checks, GL Credit/Debit, Advice of Credit/Debits, Canadian Exchanges, and telephone transfers - 100%
</b></p><ul><li>Responsible for securing cash, coin, and negotiable instruments with accuracy and following set procedures.</li><li>
Accountable for each transaction/request with speed and accuracy while maintaining a balanced drawer.</li><li>
Print statements and cashes savings bonds.</li><li>
Completes fraud/non-fraud debit card disputes and ATM and disputes.</li><li>
Understand and uses currency counter, coin counter, MICR printer, Teller Cash Dispenser, and Teller Cash Recycler (when needed).</li><li>
Operates Silverlake, Vertex, NetTeller, and entry level Passport while completing necessary findings and completes entries.</li><li>
Administers information on personal and business account types, online banking, bill pay and mobile check deposit.</li></ul><div>
NOTE: Only minimum duties listed. Other responsibilities may be required and requested by Management.</div>
About You:
<div><b>
QUALIFICATIONS:</b></div><div></div><div><b><br>
Education and Experience:</b></div><ul><li>
High School diploma or equivalent.</li><li>
Previous experience working directly with the public.</li><li>
Basic computer literacy preferred.</li></ul><div><b>
Knowledge, Skill and Ability:</b></div><ul><li>
Provide high quality customer service by listening actively and responding promptly.</li><li>
Knowledge of Valley Bank products/services to effectively present appropriate solutions to customers.</li><li>
Adept at using technology to enhance accuracy, efficiency, and customer experience.</li><li>
Demonstrates confidence while using excellent problem-solving skills to work quickly and accurately under pressure.</li><li>
Ability to establish and maintain effective working relationships with employees, other departments, and the public.</li></ul><div><b>
Assigned Work Hours</b>: The assigned work hours and locations may vary, including some weekends and non-traditional holidays.</div><div><br>
</div><div><b>Work Environment: </b>Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise.</div><div></div><div><b><br>
Physical Demands:</b> Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Routinely perform work on computer for an average of 6-8 hours per day.</div><p><br>
</p><ul><li>Be able to lift up to 25 pounds and occasionally 50-pound money bags.</li><li>
Stand for long periods of time.</li></ul>
What We Offer:
<div><b>
COMPENSATION &amp; BENEFITS:</b> Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!</div><div></div><div><b><i><br>
We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.</i></b></div><div></div><div><b><i><br>
Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.</i></b></div><div></div><div><b><i><br>
No Recruiters or unsolicited agency referrals please.</i></b></div></div>

Teller - Helena Area

<div><div>Responsibilities include, but are not limited to:</div>
<ul><li>Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service.</li>
<li>Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services.</li>
<li>Ability to present a confident and professional demeanor to establish trust and gain knowledge from the customer. Analyze needs and recommend appropriate products and services.</li>
<li>Meets with customers to analyze financial needs and maximize sales opportunities. Offers all bank products and assists with other service needs, opens new accounts, i.e., checking, savings, certificate of deposit and IRAs, discusses/sells loan products to existing and prospective customers and possesses knowledge of on-line banking and mobile banking abilities to promote and demonstrate to customers.</li>
<li>Responsible for meeting customer expectations and achieving service quality standards. Participates/oversees the sales referral process ensuring customer financial needs are met and assists management in coaching and mentoring branch staff members.</li>
<li>Ability to perform all transactions required by a customer and use appropriate technology to provide services most effectively and efficiently. Maintain and balance a cash box. Ability to utilize technology such as Teller Scanning Equipment, Cash Recycling and Cash Dispensing machines and support customers in the use of Coin Machines.</li>
<li>Act as Vault Teller ensuring adequacy of Branch cash for daily transactions by assisting the branch staff in ordering and shipping currency - coin and controlling - distributing cash to Tellers in prescribed limits.</li>
<li>Assists in community events (i.e., Habitat for Humanity) etc. Participates in and supports CRA initiatives, activities and programs.</li>
<li>Report all significant matters, issues and unusual customer activity to Manager maintaining personal knowledge of compliance and regulatory requirements.</li>
<li>Maintains knowledge and compliance with the Bank's Code of Conduct and all policies and procedures.</li>
</ul>Requirements:
<div><b>Required Skills:</b></div>
<ul><li>Excellent verbal and written communication. Ability to write correspondence and appropriately and accurately demonstrate products and services to customers.</li>
<li>Excellent interpersonal - customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees.</li>
<li>Strong analytical, problem solving, and decision-making skills to effectively uncover and resolve complex customer issues.</li>
<li>Ability to make sound decisions which include making on-the-spot decisions regarding customer transactions; weighing customer satisfaction issues with the Bank exposure to loss or fraud and the ability to think through and rationalize decisions.</li>
<li>Ability to interpret a variety of instructions furnished in written, oral, diagram or scheduled form.</li>
<li>Provides deep understanding of Retail Banking and strong Customer Service Skills with the ability to engage customers in conversation regarding products and services.</li>
<li>Detail oriented, strong organizational skills, and high degree of accuracy.</li>
<li>Ability to manage multiple projects simultaneously.</li>
<li>Proficient computer skills.</li>
</ul><div><b>Required Experience:</b></div>
<ul><li>High School diploma or GED and minimum 1 year of business services experience in branch banking and knowledge of branch operations or successful completion of a Valley Retail training program.</li>
<li>Associates or Bachelor's degree with concentration in accounting, business, finance, economics or a related field is preferred.</li>
</ul><div><b>Preferred Experience:</b></div>
<div><ul><li>FIS/IBS (Integrated Banking Solutions).</li>
</ul>
</div><br>
Additional Details : At Valley Bank, we believe in people's growth potential. We invest in it. We protect it. We focus it. For nearly 100 years, we've been the Bank that clients from every industry turn to for our expertise, strategies, and advice-building the kind of trust that can fuel every goal. We are the leading relationship bank built for growth-with over $60 billion in assets, 3,800 experts, and more than 200 consumer branches and commercial banking offices in communities across the US. At Valley, we're all driven by an ambition that goes deeper than just having a job. That's why when you work for us, we make it our goal to help you focus on what drives you-working to turn your passions and strengths into assets you can use to propel your ambitions and build the professional legacy you want. Because when we say we're a relationship bank built for growth, that's not just reserved for our clients-that includes all our associates as well. As a Banking Service Professional, the Personal Banker will provide effective support of sales and service activities within the banking office, developing new business by educating existing and potential clients and exemplifying Valley's quality service standards. Provides a variety of banking solutions by analyzing needs, recommending solutions and selling bank products and services to existing and potential clients. Perform a variety of routine banking transactions (teller and platform), while supporting the Market Manager in achieving quality service and complying with operational procedures.<br>
<br>
Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to &quot;Pay Transparency Law&quot;; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.</div>

Personal Banker

Join Valley Bank and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Valley Bank

About Company

Teller - Helena Area

Personal Banker

Personal Banker

Personal Banker

Personal Banker

Personal Banker

Personal Banker