Qureos Mentor

Vanguard Skin Specialists

<div>Vanguard Skin Specialists is a dermatology and plastic surgery practice serving communities in southern Colorado. Our mission is to make a positive impact on our patients, our community, and our world. This mission drives everything we do from opening offices in underserved areas to sponsoring humanitarian projects to volunteering locally and abroad.
We are seeking an Operations &amp; Marketing Coordinator to drive execution, coordination, and follow-through across Vanguard&rsquo;s marketing initiatives, launches, and community outreach.
This role serves as a central coordinator within the organization&mdash;ensuring that marketing campaigns, new initiatives, and key communications are aligned, executed on time, and consistently delivered with excellence. This individual works across teams, vendors, and leadership to maintain Vanguard&rsquo;s highest brand standards and reputation.
Duties and Responsibilities
This role is the central coordination hub for efforts that build long-term brand and visibility for Vanguard and its related brands.
Specific responsibilities include the following:
Marketing Project Management &amp; Reporting<ul><li>
Coordinate execution of major marketing initiatives, including promotions for the following:
<ul><li>New location openings</li><li>
New service line launches</li><li>
New provider launches</li><li>
Campaign and promotional rollouts</li></ul></li><li>
Maintain and actively manage a marketing and initiatives master calendar, ensuring all timelines, dependencies, and deliverables are clearly tracked and executed.</li><li>
Partner with internal teams and leadership to gather inputs, align priorities, and provide timely execution of all initiatives. Proactively follow up with stakeholders to meet deadlines.</li><li>
Provide clear monthly summaries to leadership on execution and marketing effectiveness. Track and report results.</li></ul>
Vendor &amp; Partner Coordination<ul><li>
Serve as a central point of coordination for all marketing-related vendors and internal team, including:<ul><li>
PR Consultant</li><li>
Website/SEO firm</li><li>
Newsletter Creator</li><li>
Digital Media Specialist</li><li>
Medical Community Outreach
</li></ul></li><li>Track deliverables and follow through on all marketing initiatives.</li><li>
Serve as the primary point of coordination to provide vendors and team members with necessary inputs and ensure work aligns with brand standards and timelines.</li></ul>
Brand Consistency &amp; Execution<ul><li>
Maintain and ensure consistency of brand voice, messaging, and positioning across all channels, vendors, and initiatives; provide quality assurance for consistent brand messaging.</li><li>
Provide light design work (business cards, flyers, slides, internal materials).</li></ul>
Digital Presence &amp; Website Ownership<ul><li>
Partner with marketing firm to manage website, including updates, optimization, and performance improvements; this includes website for Vanguard and its related brands.</li><li>
Coordinate production of blog generation, including recruiting internal writers, proofing results, and refining for online publication.
</li><li>Lead efforts to improve SEO, user experience, and conversion rates in coordination with internal and external partners.
</li><li>Launch new website and online presence for new brands or businesses related to Vanguard.</li><li>
Align campaigns, services, and digital presence.
</li></ul>Community Engagement &amp; Events Coordination<ul><li>
Coordinate Vanguard&rsquo;s community outreach efforts including:<ul><li>
Community service initiatives</li><li>
Local events and sponsorships</li><li>
Charitable programs</li></ul></li><li>
Work closely with Vanguard&rsquo;s leadership to plan and execute well-organized service initiatives aligned with Vanguard&rsquo;s mission.</li><li>
Manage logistics, communication and follow-through for all community-related events.</li></ul>
Operational Support<ul><li>
Maintain in-office marketing materials including brochures, handouts, slideshows, etc. that reflect Vanguard&rsquo;s brand. Work across teams to maintain consistency.</li><li>
Support senior leadership team with internal and external marketing-related communication such as newsletters, correspondences, and meeting materials that are brand and mission consistent.</li><li>
Provide administrative office support to company headquarters including mail sorting and distribution, ordering office supplies, and maintaining the office environment.</li></ul>
Outcomes and Targets
Performance reviews take place annually. Performance will be measured by the following:<ul><li>
Execution &amp; Timeliness of Marketing Initiatives: On time delivery at high quality</li><li>
Coordination Effectiveness: Minimal need for leadership follow-up, no missed hand-off&rsquo;s, strong alignment in marketing efforts</li><li>
Brand Quality: Consistency and reputation of brands</li><li>
Tangible Results: Marketing metrics specific to initiatives (website visitors, conversion rates, attendance, etc.), annual OKRs, and industry awards</li></ul>
Schedule
Hours: Full-time. This role requires a high level of reliability and consistent in-person presence. Attendance at scheduled events, meetings, and key initiatives is essential. Marketing events may require occasional evening and weekend work.
Location: Primarily based in the headquarters office, located in the Northgate area. Travel to various Vanguard locations and events will be required. This is not a remote or hybrid position.
Compensation &amp; Benefits
Compensation is $25 to $29/hour, depending on prior experience. Benefits include PTO, paid holidays, medical, vision, dental, 401K with employer match.
This role is best suited for someone who is highly organized, dependable, and takes ownership of execution and timely results.<ul><li>
Bachelor&rsquo;s degree preferred. Backgrounds in business or the humanities (e.g., liberal arts) are well-suited to this role. Strong writing ability, critical thinking, and organizational skills are more important than specific field of study.</li><li>
3+ years of experience in marketing coordination, operations, project management, or a similar execution-focused role. Demonstrated ability to manage multiple priorities, multiple stakeholders, and follow through reliably and on time with minimal oversight.</li><li>
Excellent written and verbal communication skills. Able to produce clear, professional communications and ensure message consistency.</li><li>
Working knowledge of digital marketing channels (email newsletters, website, social media); ability to coordinate execution across these platforms.</li><li>
Experience managing or updating website content (CMS platforms such as WordPress or similar) is a plus.</li><li>
Basic design capability (Adobe Creative Suite, Canva, or similar tools).</li><li>
High level of reliability and accountability, including consistent attendance, punctuality, and ability to support time-sensitive events and initiatives.</li><li>
Ability to work independently, anticipate needs, and proactively follow up.</li><li>
Clear alignment with Vanguard&rsquo;s mission and values.</li></ul>
Physical Working Conditions &amp; Requirements<ul><li>
Must be able to sit and work at a desk for extended periods of time
</li><li>Ability to see color</li><li>
Ability to operate a computer and standard office equipment
</li><li>Ability to communicate effectively in written and verbal formats
</li><li>Ability to travel to various Vanguard locations
</li><li>Be able to communicate accurately, effectively and frequently both written and verbal. Includes typing skills.</li></ul>
Offers for employment will be contingent on successful pre-employment screening for this position. The screenings will include a background checks, drug screen, employment and education or licensure/certification verification, and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Vanguard Skin Specialists is a privately-owned medical practice that seeks to glorify God by serving patients and the community with humility, integrity, and excellence. Vanguard&rsquo;s mission is to make a positive impact on our patients, our community, and our world. As a faith-driven organization, Vanguard will support and undertake initiatives and endeavors that support and further Vanguard&rsquo;s stated purpose, mission, and values. As a member of the HR team, the HR Manager will be part of a team that supports these initiatives and endeavors.
Vanguard Skin Specialists strives to be a workplace of choice for professionals who see medicine as a calling. We value employees (referred to as &ldquo;team members&rdquo;) who come from all walks of life and religious backgrounds. Team members are not required to share or practice the founders&rsquo; religious beliefs and have the right to excuse themselves from any function which compromises their own religious convictions. Any experience of distress or felt discrimination must be reported to HR or a direct supervisor immediately.
Vanguard Skin Specialists is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</div>

Marketing & Operations Coordinator

<div>
 Join one of the Gazette&rsquo;s Best Workplaces seven years in a row and one of the top 150 workplaces in Colorado by the Denver Post for the last five years.
 
 
 Vanguard Skin Specialists is a dermatology and plastic surgery practice serving communities in southern Colorado. Our mission is to make a positive impact on our patients, our community, and our world. This mission drives everything we do from opening offices in underserved areas to sponsoring humanitarian projects to volunteering locally and abroad, and we believe delivering exceptional medical care requires investing in an extraordinary team and work environment.
 
 
 "We make a positive impact on our patients, our community, and the world.&rdquo; -- That statement is a key part of our operating principles, and it is the motivation behind what we do. We are seeking a Patient Care Coordinator who shares this motivation and will help create an amazing patient experience.
 
 
 
 Who We Are
 
 
 
 <ul>
 <li>
 We are a multi-provider medical practice with a set of operating principles that guide us -- excellence in patient care, one-team mentality, making a positive impact in this world. We believe we are the best at what we do.
 </li>
 <li>
 We are fanatical about providing the best patient care without compromise. Our teams come in early and stay late to ensure patient concerns are addressed and our schedule is fully optimized for our patients and providers. We take care of our patients the way we would want our children, parents, and grandparents to be cared for. We work long, challenging days to make this happen. We expect you to help us sustain this level of excellent care.
 </li>
 <li>
 We run a remarkably efficient and busy clinic. You will need to juggle many tasks while maintaining efficiency and ensuring all the small details are accounted for. Superhuman organization and attention to detail is a must.
 </li>
 <li>
 We operate as one team. Our patients and your team members will count on you to be here, every single day, on time. If you have ever worked in a team environment, you understand how important that dedication is to your team, as well as to your personal success.
 </li>
 <li>
 We believe it is possible to change the world. We give generously of our time and resources locally and around the world.
 
 
 </li>
 </ul>
 
 Job And Ideal Candidate
 
 
 
 Responsibilities include the following:
 
 
 <ul>
 <li>
 Address patient questions and requests via phone, in person, and through the portal, including but not limited to record requests, referrals, prescription refills, etc.
 </li>
 <li>
 Understand patient needs and triage appointments so that patients are scheduled with the correct specialists
 </li>
 <li>
 Prepare patient electronic files prior to visit, e.g., insurance verification, prior authorization, etc.
 </li>
 <li>
 Prepare and send written and electronic patient communications
 </li>
 <li>
 Coordinate across teams to help address patient requests and concerns
 </li>
 <li>
 Optimize medical providers&rsquo; schedules to make sure their time is efficiently devoted to patient care
 </li>
 <li>
 Ensure patients at risk of skin cancer schedule appropriate follow up appointments
 </li>
 <li>
 Greet patients and handle patient check in/out for appointments
 </li>
 <li>
 Provide patients with exceptional service, as measured by patient satisfaction surveys and reviews
 </li>
 <li>
 Assist with open houses and events
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Associate&rsquo;s degree, or equivalent work experience
 </li>
 <li>
 Proven track record of working well on teams and delivering excellence
 </li>
 <li>
 Excellent verbal and written skills required. Customer service experience a plus
 </li>
 <li>
 Alignment with the values and mission of Vanguard Skin Specialists
 
 
 </li>
 </ul>
 
 Schedule
 
 
 
 This is a full-time position with business hours Monday to Friday. This position is based in Castle Rock and may also include working in our Colorado Springs locations.
 
 
 
 Reviews
 
 
 
 Vanguard Skin Specialists believes in providing regular feedback and encouraging professional development. Your first check in with HR will be approximately 90 days from your date of hire. Written annual reviews take place each fall. For individuals with &lt;6 months of tenure by fall review but &gt;6 months tenure at spring review, then the initial review will take place in the spring review.
 
 
 The practice promotes from within which provides opportunity for growth and advancement.
 
 
 
 Compensation &amp; Benefits
 
 
 
 Compensation is $20-23 per hour with eligibility for overtime. The practice covers a portion of the premium for medical benefits and offers vision, dental, and 401K. The position also comes with paid time off, continuing education stipend, bereavement pay, paid maternity &amp; bonding leave, and employee discounts on products and aesthetic services.
 
 
 
 Physical Working Conditions
 
 
 
 <ul>
 <li>
 Must be able to remain in a stationary position 90%
 </li>
 <li>
 The other 10% occasionally move about inside the office to access filing cabinets, office printers, etc.
 </li>
 <li>
 Operate a computer and other office machinery, such as a calculator, printer, copier, scanner, or fax
 </li>
 <li>
 Be able to communicate accurately, effectively, and frequently
 </li>
 <li>
 Ability to operate in a demanding work environment with a fast-paced and high-pressure setting
 </li>
 <li>
 Can identify color on the computer and software used
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Some other things you should know about us&hellip;
 
 
 <ul>
 <li>
 We are growing quickly
 </li>
 <li>
 Our management team has been promoted from within
 </li>
 <li>
 Our team has extremely high expectations of each other
 </li>
 <li>
 Our clinic is busy and hard working
 </li>
 <li>
 We love what we do
 
 
 </li>
 </ul>
 Please submit your resume and cover letter. To find out more, go to www.vanguardskin.com.
 
 
 Offers of employment will be contingent on successful pre-employment screening for this position. The screenings will include background checks, drug screens, employment and education or licensure/certification verification, and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
 
 
 Vanguard Skin Specialists is a privately-owned medical practice that seeks to glorify God by serving patients and the community with humility, integrity, and excellence. Vanguard&rsquo;s mission is to make a positive impact on our patients, our community, and our world. As a faith-driven organization, Vanguard will support and undertake initiatives and endeavors that support and further Vanguard&rsquo;s stated purpose, mission, and values.
 
 
 Vanguard Skin Specialists strives to be a workplace of choice for professionals who see medicine as a calling. We value employees (referred to as &ldquo;team members&rdquo;) who come from all walks of life and religious backgrounds. Team members are not required to share or practice the founders&rsquo; religious beliefs and have the right to excuse themselves from any function which compromises their own religious convictions. Any experience of distress or felt discrimination must be reported to HR or a direct supervisor immediately.
 
 
 Vanguard Skin Specialists is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
</div>

Patient Care Coordinator (Front Desk)

Join Vanguard Skin Specialists and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Vanguard Skin Specialists

About Company

Marketing & Operations Coordinator

Patient Care Coordinator (Front Desk)