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Vantage Mental Health

<p></p><div><div><div>Medical Assistant to support team of Psychiatric Providers</div>
</div><div><h3 class="jobSectionHeader"><b>About Vantage Mental Health</b></h3>
<div><div>Vantage Mental Health is a non-profit outpatient clinic whose mission is to advance community well-being by providing and supporting equitable mental health services.
</div></div></div><div><h3 class="jobSectionHeader"><b>Description</b></h3><br>
<div></div><div><div><br>
<div>About Vantage Mental Health</div><div>
Vantage Mental Health is dedicated to advancing community well-being by providing and supporting equitable mental health services. We prioritize innovation, transparency, acceptance, accountability, and transformation in the care we provide. We are looking for a detail-oriented and proactive Medical Assistant to join our team and support our psychiatric providers, including psychiatrists, psychiatric nurse practitioners (NPs), and physician assistants (PAs). This specific opening is also to partner with our TMS technician in administering TMS treatments when needed in coverage.</div><div></div><div><br>
Position Overview</div><div>
As a Medical Assistant, you will play a key role in ensuring seamless patient-provider communication and operational efficiency. Your responsibilities will include managing provider in baskets, coordinating patient care, handling administrative tasks, and developing best practices for clinical workflows. This position will be a hybrid role between remote and our Edina clinic but is subject to change based on the needs of the team.</div><div></div><div><br>
Key Responsibilities</div><div>
Patient &amp; Provider Support</div><ul><li>
Serve as the primary point of contact for patient inquiries outside of appointments</li><li>
Assist patients in navigating care recommendations, referrals, and follow-ups</li><li>
Answer calls, respond to emails, and facilitate communication between patients and providers</li><li>
Check in clients for appointments (virtual and in-person)</li><li>
Take vitals for in-person visits when applicable</li></ul><div></div><div><br>
Administrative &amp; Clinical Coordination</div><ul><li>
Submit prior authorizations for medications and treatments</li><li>
Process medication refill requests efficiently</li><li>
Manage provider inbaskets and ensure timely resolution of tasks</li><li>
Schedule and confirm patient appointments</li><li>
Maintain accurate and up-to-date patient records in the EMR system</li><li>
Handle insurance verifications and billing processes</li></ul><div></div><div><br>
Process Improvement &amp; Policy Development</div><ul><li>
Develop, document, and optimize protocols for administrative and patient support tasks</li><li>
Identify opportunities to enhance efficiency and patient experience</li></ul><div></div><div><br>
TMS Technician Support (training included) - Stillwater clinic
</div><ul><li>Administer Transcranial Magnetic Stimulation (TMS) therapy following provider protocols in coverage for our primary TMS Technician</li><li>
Educate patients on the TMS treatment process, expectations, and potential side effects</li><li>
Monitor patients during sessions and document treatment progress</li><li>
Ensure proper setup, calibration, and maintenance of TMS equipment</li><li>
Maintain a clean, professional, and organized treatment environment</li><li>
Communicate with psychiatric providers regarding patient response to treatment</li></ul><div></div><div><br>
What We&rsquo;re Looking For</div><ul><li>
Experience in a medical assistant, healthcare administration, or patient coordination role (preferably in mental health or psychiatry)</li><li>
Familiarity with prior authorizations, medication management, and insurance processes</li><li>
Strong communication and organizational skills</li><li>
Ability to work independently and collaboratively in a fast-paced environment</li><li>
Proficiency in electronic medical records (EMR) and patient scheduling systems</li></ul><div></div><div><br>
Why Join Us?</div><div>
At Vantage Mental Health, we believe in a supportive, innovative, and mission-driven work environment. Whether working remotely or in person, you will be a valued part of a growing organization that prioritizes both patient care and provider well-being.</div><div></div><div><br>
Interested? Apply today to be part of a team dedicated to transforming mental health care.</div>
</div></div></div><div><h4 class="jobSectionHeader"><b>Salary</b></h4>
<p>$20 - $24 per hour</p></div></div>

Psychiatric Medical Assistant

Join Vantage Mental Health and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Vantage Mental Health

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Psychiatric Medical Assistant