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 VaultsPay

Role: Product Manager &ndash; Payments Infrastructure Location: Dubai, United Arab Emirates Department: Strategy and Analytics Reporting To: Head of Business Strategy &amp; Analytics Type: Full-Time Industry: Fintech / PaymentsAbout the Role VaultsPay is seeking a highly skilled and strategic Product Manager &ndash; Payments Infrastructure to lead the product strategy and execution across our acquiring, card processing, and digital wallet platforms. This role is ideal for a payments domain expert who can bridge business and engineering teams to deliver innovative payment products, ensuring scalability, compliance, and superior performance across multiple channels.Major Responsibilities<ul><li>Lead end-to-end design and execution of payment infrastructure, including authorization, capture, and settlement flows across POS and eCommerce.</li><li>Drive scheme integrations and certifications with Visa, Mastercard, Jaywan, and Amex.</li><li>Design and optimize merchant onboarding, reconciliation, settlement operations, and fraud/risk controls.</li><li>Enhance transaction approval rates and introduce value-added services to improve merchant experience.</li><li>Deliver digital wallet products including P2P transfers, top-ups, cash-outs, and tiered KYC aligned with CBUAE guidelines.</li><li>Integrate UAE payment systems such as AANI, UAEFTS, and UAEQR, and explore cross-border remittance capabilities.</li><li>Manage multi-currency and wallet float operations, with an eye on future crypto integration opportunities</li><li>Develop BRDs/RFCs including API contracts, data models, and acceptance criteria.</li><li>Define product performance metrics (SLOs) such as latency, uptime, and approval rates; oversee incident management and rollout strategies.</li><li>Ensure strict compliance with PCI DSS, CBUAE, and AML/CFT regulations</li><li>Collaborate with engineering, commercial, compliance, finance, and operations teams to align product initiatives with business goals.</li><li>Present product roadmaps, business cases, and performance reports to senior leadership.</li></ul>Must Have<ul><li>5+ years of product management experience within payments, with a focus on merchant acquiring and processing.</li><li>In-depth understanding of payment schemes (ISO 8583, EMVCo), Visa/Mastercard/Jaywan/Amex, 3DS 2.x, and tokenization.</li><li>Technical proficiency in writing product specifications, API design, and systems architecture.</li><li>Proven track record of executing 0&rarr;1 product launches and managing multiple stakeholders. &#61623; Knowledge of PCI DSS, AML/CFT, and financial accounting principles.</li><li>Strong communication, ownership mindset, and ability to thrive in a fast-paced fintech environment.</li></ul>Preferred<ul><li>Familiarity with CBUAE regulations (RPSC/SVF), AANI, and UAENPSS frameworks.</li><li>Experience in cross-border payments, remittances, and digital wallet ecosystems.</li><li>Technical or software development background, or experience with payment processors.</li><li>Understanding of emerging technologies such as crypto and digital assets.</li></ul>Why Join VaultsPay?<ul><li>Be part of a CBUAE-licensed fintech at the forefront of payment innovation.</li><li>Lead high-impact infrastructure projects shaping the region&rsquo;s financial ecosystem.</li><li>Work with a team of industry experts in a collaborative, agile, and growth-driven environment.</li><li>Enjoy a competitive salary, benefits, and career advancement opportunities.</li></ul>About VaultsPay VaultsPay is a UAE-based, CBUAE-licensed fintech company providing secure and innovative payment solutions in both acquiring and issuing. With deep expertise in digital transformation, VaultsPay empowers businesses and individuals to experience seamless and secure financial transactions across the region.Job Type: Full-time

Product Manager Payment Infrastructure

We&rsquo;re Hiring: Account Manager Location: Dubai / Sharjah, United Arab Emirates Department: Commercial / Business Development Reporting To: Sales Department Type: Full-Time Industry: Fintech / PaymentsAbout the RoleVaultsPay is seeking a proactive and strategic Account Manager to oversee and grow a portfolio of enterprise clients within the FinTech and Payments ecosystem. This role is central to ensuring client satisfaction, retention, and expansion through strong relationship management, consultative engagement, and cross-functional collaboration. The ideal candidate will combine commercial acumen with product and technical understanding to deliver long-term value for both clients and the business.Major Responsibilities<ul><li>Act as the primary point of contact and trusted advisor for a defined portfolio of clients (existing and strategic).</li><li>Develop comprehensive account plans, identifying upsell, cross-sell, and retention opportunities.</li><li>Build and maintain strong relationships with client stakeholders at all levels&mdash;from operational teams to senior decision-makers.</li><li>Ensure clients are successfully onboarded, adopting, and realizing full value from VaultsPay&rsquo;s products and services.</li><li>Collaborate closely with internal teams including Sales, Onboarding, Product, Engineering, Legal, and Compliance to deliver seamless client experiences.</li><li>Monitor account health metrics (usage trends, churn risks, and expansion potential) and report insights to leadership.</li><li>Negotiate pricing revisions and commercial terms to maximize revenue while maintaining client value and satisfaction.</li><li>Stay informed on FinTech and payments industry trends, competitive landscape, and regulatory developments to advise clients and influence strategy.</li></ul>RequirementsMust-Have:<ul><li>Bachelor&rsquo;s degree (or equivalent) in Business, Finance, Technology, or a related field.</li><li>2&ndash;5 years of experience in account management, client success, or sales within B2B, SaaS, FinTech, or payments environments.</li><li>Proven track record of managing and growing client accounts, including upselling, cross-selling, and retention strategies.</li><li>Strong consultative and analytical skills, with the ability to translate client needs into actionable solutions.</li><li>Comfort engaging with technical product elements such as APIs or integrations within payment systems.</li><li>Excellent communication, negotiation, and stakeholder management abilities.</li><li>Proficiency with CRM systems and data-driven account management approaches.</li><li>Highly organized, self-motivated, and adaptable in a fast-paced, evolving environment.</li><li>Willingness to travel within the UAE as needed.</li></ul>Preferred:<ul><li>Experience with payment products, card schemes, payouts, FX/cross-border transactions, or banking partnerships.</li><li>Fluency in additional languages to support multi-region clients.</li><li>Prior experience in a startup or scale-up FinTech organization.</li></ul>Why Join VaultsPay?<ul><li>Be part of a CBUAE-licensed fintech at the forefront of digital payments innovation.</li><li>Engage with enterprise clients shaping the future of financial technology in the UAE and beyond.</li><li>Work in a dynamic, agile, and collaborative environment with strong growth potential.</li><li>Enjoy a competitive salary, performance incentives, and career advancement opportunities.</li></ul>About VaultsPayVaultsPay is a UAE-based, CBUAE-licensed fintech company providing secure and innovative payment solutions across acquiring and issuing. With a team of industry experts, VaultsPay leads digital transformation by enabling seamless, secure financial transactions and empowering businesses across the region.Job Type: Full-timeApplication Question(s):<ul><li>Do you have experience in Banking/Fintech Industry?</li></ul>

Account Manager

Join  VaultsPay and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

VaultsPay

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Product Manager Payment Infrastructure

Account Manager