Qureos Mentor

Velents.ai

<div>
 حلول فيلينتس بالذكاء الاصطناعي تخدم أكثر من 5 وزارات حكومية في المملكة العربية السعودية والكثير من الشركات الكبيرة والناشئة في مختلف القطاعات مثل مجالات التوظيف، التعليم، تطوير الموظفين، تأهيل الطلاب، خدمة العملاء، المبيعات، وغيرها. وذلك من خلال تطوير واجهات برمجة التطبيقات مثل المحادثات التفاعلية مع الذكاء الاصطناعي، تحويل الصوت والفيديو إلى نص، .تحليل الفيديو، قراءة ومطابقة المستندات، اختبارات المهارات، ونظام مكافحة الغش. والمزيد والمزيد.. تعرف أكثر على حلول فيلينتس بالذكاء الاصطناعي من خلال موقعنا
 
 
 
 Position Overview
 
 
 
 We're looking for a Technical Account Manager (TAM) with a strong background in APIs and client relationship management. This role involves guiding clients through API integrations, ensuring seamless implementation, and serving as the primary technical liaison between clients and our internal teams.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Client Onboarding &amp; Integration: Lead the technical onboarding process for new clients, ensuring smooth API integration and adoption.
 </li>
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 Technical Consultation: Provide expert guidance on API functionalities, best practices, and integration strategies tailored to client needs.
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 Issue Resolution: Act as the primary point of contact for technical inquiries, troubleshooting issues, and coordinating with internal teams to resolve challenges promptly.
 </li>
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 Feedback Loop: Gather client feedback on API performance and relay insights to product and engineering teams for continuous improvement.
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 Documentation &amp; Training: Develop and maintain comprehensive API documentation and deliver training sessions to client teams as needed.
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 Relationship Management: Build and nurture long-term relationships with clients, understanding their evolving needs and ensuring satisfaction with our API solutions.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Engineering, or a related field.
 </li>
 <li>
 3+ years of experience in a technical account management or similar client-facing technical role.
 </li>
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 Proficiency in RESTful APIs, JSON, and webhooks.
 </li>
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 Familiarity with tools like Postman, Swagger, or similar API testing platforms.
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 Strong problem-solving skills and the ability to troubleshoot complex technical issues.
 </li>
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 Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical stakeholders.
 </li>
 <li>
 Experience working in a SaaS environment is a plus.
 
 
 </li>
 </ul>
 
 Why Join Velents.ai?
 
 
 
 <ul>
 <li>
 Be part of a forward-thinking company that's transforming the hiring landscape with AI.
 </li>
 <li>
 Medical Insurance
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 Laptop Allowance
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 Collaborate with a dynamic and diverse team passionate about innovation.
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 Enjoy a flexible work environment that supports professional growth and development.
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 Competitive compensation package with benefits.
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 </ul>
</div>

Customer Success / API Solutions

<div>
 حلول فيلينتس بالذكاء الاصطناعي تخدم أكثر من 5 وزارات حكومية في المملكة العربية السعودية والكثير من الشركات الكبيرة والناشئة في مختلف القطاعات مثل مجالات التوظيف، التعليم، تطوير الموظفين، تأهيل الطلاب، خدمة العملاء، المبيعات، وغيرها. وذلك من خلال تطوير واجهات برمجة التطبيقات مثل المحادثات التفاعلية مع الذكاء الاصطناعي، تحويل الصوت والفيديو إلى نص، .تحليل الفيديو، قراءة ومطابقة المستندات، اختبارات المهارات، ونظام مكافحة الغش. والمزيد والمزيد.. تعرف أكثر على حلول فيلينتس بالذكاء الاصطناعي من خلال موقعنا
 
 
 We don&rsquo;t need another server monkey.
 
 
 We need a
 
 backend assassin
 
 who lives and breathes
 
 APIs
 
 &mdash; clean, scalable, fast-as-hell APIs that connect our AI to the world.
 
 
 You&rsquo;ll be the one building the
 
 beating heart of our platform
 
 , exposing our AI power to customers, partners, and internal teams through beautifully designed, rock-solid APIs. No fluff. Just elegant endpoints and cold efficiency.
 
 
 
 What You&rsquo;ll Actually Do
 
 
 
 <ul>
 <li>
 Design, build, and ship public + internal APIs that are fast, stable, and well-documented
 </li>
 <li>
 Architect backend flows that keep our AI features running smooth and smart
 </li>
 <li>
 Work directly with product + frontend to make sure everything clicks and ships
 </li>
 <li>
 Handle auth, rate limits, versioning, and all the stuff juniors break
 </li>
 <li>
 Own your endpoints &mdash; monitor, test, optimize, and iterate fast
 
 
 </li>
 </ul>
 
 Your Stack (Or What You&rsquo;ll Dominate)
 
 
 
 <ul>
 <li>
 🧱 Languages: Node.js / Python / Go &mdash; if it builds APIs, you're in
 </li>
 <li>
 🌍 API Design: RESTful standards, OpenAPI, GraphQL (bonus)
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 🔐 Auth: OAuth, JWT, API keys &mdash; you keep things locked tight
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 🧪 Testing: Postman, integration tests, load tests &mdash; no half-built stubs
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 ☁️ Infra: Docker, Postgres, Redis, and something to ship it (AWS/GCP/Fly.io)
 
 
 </li>
 </ul>
 
 Bonus If You...
 
 
 
 <ul>
 <li>
 Have built developer-facing APIs and obsessed over DX
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 Know how to design pagination, filtering, error handling &mdash; and make it sexy
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 Can refactor spaghetti into clean, documented routes
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 Have shipped API gateways, rate-limiting layers, or versioned endpoints before
 
 
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 </ul>
 
 This Isn&rsquo;t For You If You...
 
 
 
 <ul>
 <li>
 Hate writing documentation (yes, real docs matter here)
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 Just want to follow Jira tickets without asking why
 </li>
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 Get scared when an endpoint hits 10K+ requests/min
 </li>
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 Don&rsquo;t care what consumers do with your APIs
 
 
 </li>
 </ul>
 
 What You Get
 
 
 
 <ul>
 <li>
 Full ownership of the interfaces between product, AI, and users
 </li>
 <li>
 Autonomy to architect and ship &mdash; no red tape, just results
 </li>
 <li>
 A front-row seat to building AI infrastructure that matters
 </li>
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 A team that understands: your APIs are the product
 
 
 </li>
 </ul>
 This isn&rsquo;t backend support.
 
 
 This is
 
 API engineering at the frontlines of AI
 
 .
 
 
 Ready to build the pipes that power the future?
</div>

Backend Engineer

Join Velents.ai and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Velents.ai

ABOUT_COMPANY

Customer Success / API Solutions

Backend Engineer