Abrar Admin

Vencora

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 Vencora Business Unit
 
 
 
 VBU - Covenir
 
 
 
 Job Summary
 
 
 
 Covenir is a BPO partner to insurance carriers &mdash; and increasingly, a technology company that happens to serve them. The Platform is how that shows up day to day: modules spanning Print, Call Center, Virtual Mailroom, and Premium &amp; Lockbox, built with an AI-assisted, 80/20 development model where AI handles the first draft and people handle the judgment. The Data Analyst owns the data and reporting that support Covenir&rsquo;s business &mdash; building and maintaining the analytics that give Operations, Sales &amp; Marketing, and leadership a single, trustworthy view of performance, while scouting the AI tools and partnerships that inform Covenir&rsquo;s build-versus-partner decisions. The Platform is this role&rsquo;s current top priority, but scope extends to Covenir&rsquo;s broader data and reporting needs as priorities shift.
 
 
 
 Job Description
 
 
 
 
 How Covenir&rsquo;s Values Show Up in This Role
 
 
 
 <ul>
 <li>
 Committed to WOW our Customers: The dashboards and numbers you produce are what leadership uses to make real calls &mdash; you make sure they&rsquo;re right, not just plausible.
 </li>
 <li>
 Great Just Isn&rsquo;t Good Enough: You don&rsquo;t stop at a working report. You ask if the metric is actually the right one, and if there&rsquo;s a cleaner way to show it.
 </li>
 <li>
 One Team, One Goal: Operations, Sales &amp; Marketing, and IT/R&amp;D all come to you with different questions &mdash; you treat all of them as your team, not just IT.
 </li>
 <li>
 Passion for Excellence: Your analysis is clean enough that someone unfamiliar with the data could follow your logic without a walkthrough.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Write SQL for data extraction, transformation, and reporting across Covenir&rsquo;s systems
 </li>
 <li>
 Build and maintain executive-facing analytics and KPI dashboards &mdash; volumes, postage, and SLA performance by customer and business unit
 </li>
 <li>
 Use Azure data services (Azure SQL, Microsoft Fabric, Blob Storage) supporting the platform&rsquo;s data warehouse
 </li>
 <li>
 Research and evaluate AI tools, vendors, and partnership opportunities (for example, document-intelligence platforms) to inform build-versus-partner recommendations
 </li>
 <li>
 Translate operational and business questions from Operations, Sales &amp; Marketing, and leadership into data requests and reporting
 </li>
 <li>
 Apply AI-assisted analysis and workflow tools, consistent with Covenir&rsquo;s 80/20 model
 </li>
 <li>
 Support data retention, security, and SOC compliance requirements as they apply to platform data
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 2+ years of experience in data analysis, reporting, or business intelligence, with proficient SQL skills
 </li>
 <li>
 Working knowledge of Azure data services (Azure SQL, Microsoft Fabric, Blob Storage) or equivalent cloud data tools; AWS experience a plus
 </li>
 <li>
 Fundamental knowledge of insurance BPO business processes across Print, Call Center, Virtual Mailroom, and Premium &amp; Lockbox
 </li>
 <li>
 Working knowledge of data collection across multiple business functions, and of data retention and access-control policies
 </li>
 <li>
 Basic understanding of the AI/API sandbox and its available data workflows
 </li>
 <li>
 Experience building executive-facing dashboards or KPI reporting
 </li>
 <li>
 Comfortable researching and evaluating vendors, tools, or partnership opportunities
 </li>
 <li>
 Ability to create clear, concise data analysis and reporting documentation for stakeholders across Operations, Sales &amp; Marketing, and IT &amp; R&amp;D
 </li>
 <li>
 Completes data security and confidentiality training, SOC compliance training, and cross-functional onboarding across Platform modules
 </li>
 <li>
 Bachelor&rsquo;s degree in a related field (Data Analytics, Statistics, Computer Science, Business), or equivalent experience
 </li>
 <li>
 Performs other duties as assigned by the R&amp;D Manager in support of Covenir&rsquo;s broader business needs
 
 
 </li>
 </ul>
 
 What An A Player Looks Like
 
 
 
 <ul>
 <li>
 Numbers you can defend. A players can explain exactly how a metric was calculated and why it&rsquo;s the right one, not just hand over a dashboard.
 </li>
 <li>
 Translates business questions into data. When Sales &amp; Marketing or Operations asks a vague question, A players know how to turn it into the right query.
 </li>
 <li>
 Curious about AI tooling. A players actively track what&rsquo;s out there, not just when asked to evaluate a specific vendor.
 </li>
 <li>
 Comfortable being the single source of truth. When numbers conflict across teams, A players are the ones who resolve which version is right.
 </li>
 <li>
 Documents the logic, not just the output. A players leave behind reporting anyone can pick up, not a black box only they understand.
 
 
 </li>
 </ul>
 
 Is This Role For You?
 
 
 
 Strong fit
 
 
 <ul>
 <li>
 Proficient in SQL and comfortable owning data
 </li>
 <li>
 extraction, transformation, and reporting end to end
 </li>
 <li>
 Enjoys translating vague business questions into
 </li>
 <li>
 concrete data requests
 </li>
 <li>
 Genuinely curious about AI tools and vendor
 </li>
 <li>
 landscapes, not just the data itself
 </li>
 <li>
 Comfortable being the tie-breaker when numbers
 </li>
 <li>
 across teams don&rsquo;t match
 
 
 </li>
 </ul>
 Skip this role if
 
 
 <ul>
 <li>
 You want a narrowly scoped reporting role with no ambiguity
 </li>
 <li>
 You&rsquo;re not interested in researching AI tools or vendors
 </li>
 <li>
 You&rsquo;d rather avoid being the one who resolves conflicting numbers
 </li>
 <li>
 You need requests to come from a single, consistent source
 
 
 </li>
 </ul>
 
 Worker Type
 
 
 
 Regular
 
 
 
 Number Of Openings Available
 
 
 
 1
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Data Analyst

Join Vencora and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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About Company

Data Analyst