Qureos Mentor

Vernon Healthcare Center

<div>Admissions Coordinator Principal Responsibilities: TECHNICAL 
<ul><li>Admissions Coordinator obtains referral information from telephone and walk-in inquiries, including complete clinical and financial information necessary for admission committee approval.</li><li>Ensures financial verification is accurate and complete before the patient is admitted to the Center thus assisting in reducing accounts receivable.</li><li>Obtains family commitment to tour the Center on 80% of viable referrals. Conducts a professional tour utilizing Center clinical personnel as assistance in gaining family commitment to admit to the Center.</li><li>Admissions Coordinator conducts the admission process of signing in and explaining admission policies to patients and their families. Ensures a smooth transition is achieved and that all paperwork is complete upon admission. Emphasizes financial arrangements and responsibilities.</li><li>Chairs the daily admissions meeting with Center personnel to update on referrals, admissions and follow-up which needs to be conducted in order to obtain admission. Assists with increasing conversion rate to exceed 65% by following up on all referrals immediately. Informs the admissions committee of upcoming discharges.</li><li>Informs Marketing Director of any referral source issues that arise during the referral process.</li><li>Develops relationships with referral sources.</li></ul>
Admissions Coordinator ADMINISTRATIVE 
<ul><li>Supports the overall goals of the Company and the Center.</li><li>Communicates all billing issues with accounting office and Marketing.</li><li>Documents all necessary information in an accurate and timely manner.</li><li>Maintains accurate daily updates on the Marketing Information System ensuring all data elements</li></ul>
are input so that reports can be generated on a daily, weekly and monthly basis. Also responsible 
for the integrity of the data which is input into the MIS. 
<ul><li>Attends all Center or Company required inservices and meetings.</li></ul>
Admissions Coordinator QUALIFICATIONS 
<ul><li>Two to three years experience with the admissions process at a SNF, subacute, rehab, or other health care facility.</li><li>Excellent organizational skills with a detail orientation towards documentation and follow-up.</li><li>Professional telephone skills with the ability to handle referral calls effectively and efficiently,</li></ul>
meeting the needs of the referral sources and families. 
<ul><li>Inside or outside sales experience preferred.</li></ul>
ADMISSIONS COORDINATOR &ndash; Cont&rsquo;d. 
Section1.2, Page1of8 
<ul><li>Ability to work with family members and conduct tours with a focus on closing.</li><li>Computer experience using a marketing information system.</li><li>Professional appearance.</li><li>Enthusiastic, motivated attitude.</li><li>Experience with Medicare and Medi-Cal guidelines preferred.</li><li>Knowledge of managed care industry preferred.</li></ul>
Admissions Coordinator CONSUMER SERVICE 
<ul><li>Presents professional image to consumers through dress, behavior and speech.</li><li>Adheres to Company standards for resolving consumer concerns.</li><li>Ensures that all patient/resident rights are protected.</li></ul></div>

Admissions Coordinator

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Vernon Healthcare Center

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Admissions Coordinator