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Vertex Techno Solutions (B) Pvt. Ltd

Designation: Technical Support Engineer (L1) Location: Hyderabad Experience: 2&ndash;4 years Department: IT Support Client: ANSR Job Summary: We&rsquo;re looking for a proactive Technical Support Engineer (L1) to provide first-level technical support and ensure smooth IT operations.Key Responsibilities:<ul><li>Provide onsite/remote support for desktops, laptops, and peripherals.</li><li>Troubleshoot hardware, software, and network connectivity issues.</li><li>Install, configure, and update operating systems and applications.</li><li>Manage user accounts, email setup, and basic Active Directory tasks</li><li>Log incidents, track resolutions, and escalate complex issues as needed.</li><li>Must have experience in International call.</li></ul>Requirements:<ul><li>2-4 years of experience in desktop or technical support.</li><li>Strong knowledge of Windows OS, MS Office, and basic networking.</li><li>Good communication and problem-solving skills.</li></ul>Job Types: Full-time, PermanentPay: &#8377;350,000.00 - &#8377;400,000.00 per yearBenefits:<ul><li>Cell phone reimbursement</li><li>Provident Fund</li></ul>Work Location: In person

L1 Technical Support Engineer

Join Vertex Techno Solutions (B) Pvt. Ltd and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Vertex Techno Solutions (B) Pvt. Ltd

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L1 Technical Support Engineer