Qureos Mentor

Veryberry ventures pvt ltd

Job description:About the Role:We are looking for a Customer Support Executive for our E &ndash; Commerce brand. The ideal candidate should have excellent communication skills, a customer-first attitude, and the ability to resolve queries effectively through phone, email, or chat support.Job Type: Full-time, Permanent, Fresher, Work from officeKey Responsibilities:<ul><li>Handle customer interactions via phone, email, or chat.</li><li>Provide accurate information about products, services, or policies.</li><li>Resolve customer complaints and ensure customer satisfaction.</li><li>Maintain detailed records of customer interactions.</li><li>Coordinate with internal teams to resolve queries.</li><li>Ensure adherence to company policies, scripts, and quality standards.</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in any discipline (preferred).</li><li>6 months -1 years of experience in customer service / call center / support roles.</li><li>Excellent verbal and written communication skills in English (additional languages are a plus).</li><li>Strong problem-solving and interpersonal skills.</li><li>Ability to do multitasking in a fast-paced environment.</li><li>Should have knowledge of computer.</li></ul>Good to Have:Experience in chat / email / voice process (as applicable).Prior experience in BPO, eCommerce, or IT service industry.Knowledge of MS Office / Google Workspace tools.Job Types: Full-time, PermanentPay: Up to &#8377;16,500.00 per monthWork Location: In person

CSE (Customer Support Executive)

Join Veryberry ventures pvt ltd and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Veryberry ventures pvt ltd

ABOUT_COMPANY

CSE (Customer Support Executive)