Urwah Admin

VFS Global

- Develop high-quality, original copy for campaigns, websites, social media, email marketing, product descriptions, and other digital and print assets.- Collaborate with marketing, design, and product teams to ensure messaging consistency and alignment with brand voice.- Lead brainstorming sessions and contribute to creative strategy and concept development.- Edit and proofread content for clarity, grammar, tone, and accuracy.- Mentor junior copywriters and provide constructive feedback to elevate team output.- Translate complex ideas into clear, engaging language tailored to target audiences.- Stay current with industry trends, audience behavior, and competitor messaging.

Senior Copywriter

Job SummaryTo facilitate the VISA application process & handle front office & back-office operations conducted at the respective Visa Application Centers (VACs). Key Responsibilities<ul><li>Document scrutiny and collection of applications for visa processing</li><li>Handle customer/applicant queries personally or via email, telephone.</li><li>Handle cash and bank related transactions if assigned and ensure 100% accuracy</li><li>Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.</li><li>Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.</li><li>Maintain compliance to the standard operating procedures, manuals etc. without deviation in process</li><li>Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants/ customers.</li><li>Encourage applicants to provide feedback on services provided and their overall experience at the application center.</li><li>Ensure that the entire process is completed within the mandated Turn Around Time</li><li>Assist Deputy Manager/Operations Manager in execution of WB Project</li><li>Ensure judicious use of natural resources</li><li>Adhere to the environment health and safety policy/objectives and guidelines of the organization.</li></ul>

Customer Services Officer - Dubai

<div>
 
 
 Job Overview
 
 
 
 The Manager &ndash; Tourism will be responsible for managing general administration and marketing activities effectively while proactively maintaining records of day-to-day tasks. Additionally, the role entails managing the responsibility of sourcing, procuring, maintaining, and processing invoices for office supplies and other facilities and amenities.
 
 
 
 
 
 
 Job Description:
 
 
 
 
 
 <ul>
 <li>
 Manage day-to-day tourism operations, administration and coordination activities while ensuring cost control on regular expenses.
 </li>
 <li>
 Support the team across regions with all operational, admin and coordination work.
 </li>
 <li>
 Manage &amp; coordinate admin activities including liaison with vendors and VFS Global internal Stakeholders.
 </li>
 <li>
 Ensure implementation of the contract negotiated with service providers/clients.
 </li>
 <li>
 Responsible for provision of stationery, food, corporate gifts, etc. as per requirement given by Business Units/ Management.
 </li>
 <li>
 Maintain records of vendor bills to ensure timely payment of bills after seeking approvals. Process bills to accounts for payments and maintain receipts of invoices. Ensure filing of claims and recovery.
 </li>
 <li>
 Handle petty cash. Manage day-to-day requirements for petty cash by preparing vouchers and making reports for payments to cellular service providers, entertainment facilities providers and other vendors.
 </li>
 <li>
 Co-ordinate with employees, housekeepers, vendors etc. for procurement, repair &amp; maintenance of day-to-day office facilities.
 </li>
 <li>
 Support all tourism accounts across regions with daily operations and back-end support.
 </li>
 <li>
 Monitor and track all operational activities across regions.
 </li>
 <li>
 Reporting of activities as required by business.
 </li>
 <li>
 Act as the primary point of contact for assigned clients, ensuring strong relationships and effective communication.
 </li>
 <li>
 Document and share all client interactions for team accessibility.
 </li>
 <li>
 Monitor regional operations and report activities as required.
 </li>
 <li>
 Compile financial data, prepare reports, and assess client account health.
 </li>
 </ul>
 
 
 Sustainability
 
 
 <ul>
 <li>
 Promote judicious use of natural resources.
 </li>
 <li>
 Adhere to the organization's environment, health, and safety policies, objectives, and guidelines.
 </li>
 </ul>
 
 
 Anti Bribery Management Systems (ABMS)
 
 
 <ul>
 <li>
 Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual.
 </li>
 </ul>
 
 a. Understanding of ethical standards and the importance of integrity in business practices.
 
 
 b. Ability to identify and evaluate risks related to bribery in various business contexts. For more detailed explanation, follow the ABMS manual
 
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Postgraduate / Graduate or global equivalent degree.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 5 - 8 years of relevant experience
 </li>
 </ul>
 
 
</div>

Tourism Manager

<div>
 
 
 Job Overview
 
 
 
 The Deputy General Manager - Tourism will be responsible for managing general administration and marketing activities effectively while proactively maintaining records of day-to-day tasks. Additionally, the role entails managing the responsibility of sourcing, procuring, maintaining, and processing invoices for office supplies and other facilities and amenities.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 <ul>
 <li>
 Manage day-to-day tourism operations, administration and coordination activities while ensuring cost control on regular expenses.
 </li>
 <li>
 Support the team across regions with all operational, admin and coordination work.
 </li>
 <li>
 Manage &amp; coordinate admin activities including liaison with vendors and VFS Global internal Stakeholders.
 </li>
 <li>
 Ensure implementation of the contract negotiated with service providers/clients.
 </li>
 <li>
 Responsible for provision of stationery, food, corporate gifts, etc. as per requirement given by Business Units/ Management.
 </li>
 <li>
 Maintain records of vendor bills to ensure timely payment of bills after seeking approvals. Process bills to accounts for payments and maintain receipts of invoices. Ensure filing of claims and recovery.
 </li>
 <li>
 Handle petty cash. Manage day-to-day requirements for petty cash by preparing vouchers and making reports for payments to cellular service providers, entertainment facilities providers and other vendors.
 </li>
 <li>
 Co-ordinate with employees, housekeepers, vendors etc. for procurement, repair &amp; maintenance of day-to-day office facilities.
 </li>
 <li>
 Support all tourism accounts across regions with daily operations and back-end support.
 </li>
 <li>
 Monitor and track all operational activities across regions.
 </li>
 <li>
 Reporting of activities as required by business.
 </li>
 <li>
 Act as the primary point of contact for assigned clients, ensuring strong relationships and effective communication.
 </li>
 <li>
 Document and share all client interactions for team accessibility.
 </li>
 <li>
 Monitor regional operations and report activities as required.
 </li>
 <li>
 Compile financial data, prepare reports, and assess client account health.
 </li>
 <li>
 Manage monthly, quarterly, and annual account reconciliations.
 </li>
 </ul>
 
 
 Sustainability
 
 
 <ul>
 <li>
 Promote judicious use of natural resources.
 </li>
 <li>
 Adhere to the organisation's environment, health, and safety policies, objectives, and guidelines
 </li>
 </ul>
 
 
 Anti Bribery Management Systems (ABMS)
 
 
 <ul>
 <li>
 Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual.
 </li>
 </ul>
 
 a. Understanding of ethical standards and the importance of integrity in business practices.
 
 
 b. Ability to identify and evaluate risks related to bribery in various business contexts. For more detailed explanation, follow the ABMS manual.
 
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Postgraduate / Graduate or global equivalent degree.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 10-12 years of relevant experience
 </li>
 </ul>
 
 
</div>

Deputy General Manager

As a seasoned Broadcast Journalist, you will serve as a strategic storyteller and media liaison, shaping the organization’s public narrative across broadcast and digital platforms. You will leverage your journalistic expertise to craft compelling content that aligns with corporate messaging, enhances brand reputation, and engages internal and external stakeholders. Key Responsibilities:<ul><li>Strategic Content Development Create high-impact video and audio content for internal communications, public relations, and executive messaging Translate complex corporate initiatives into engaging broadcast segments Develop scripts, storyboards, and production plans for corporate announcements and campaigns</li><li>Media Relations & Crisis Communication Act as a spokesperson during media interactions and crisis situations Coordinate with PR teams to manage media coverage and ensure consistent messaging Prepare executives for interviews and public appearances</li><li>Internal & External Broadcasting Host and produce internal news bulletins, leadership interviews, and employee engagement videos Collaborate with marketing and HR to support employer branding and recruitment efforts Manage live broadcasts for corporate events, product launches, and stakeholder briefings</li><li>Editorial Oversight & Compliance Ensure all broadcast content adheres to journalistic ethics, corporate policies, and regulatory standards Maintain editorial calendars and oversee production timelines Monitor audience engagement and optimize content based on analytics</li></ul>

Broadcast Journalist