Qureos Mentor

Victoria's Secret

<div><div><b>Description</b><p></p><div><p><b>
Who are we?</b></p>
<p>
Victoria&rsquo;s Secret &amp; Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. VS&amp;Co comprises two market-leading brands &mdash; Victoria&rsquo;s Secret and PINK &mdash; that share a common purpose of inspiring and uplifting our customers in every stage of their lives.</p>
<p><b>
Our Mission</b></p>
<p>
We are committed to empowering our more than 30,000 associates across a global footprint of approximately 1,360 retail stores in approximately 70 countries. We provide our customers with products and experiences that make them feel good inside and out while driving positive change through the power of our products, platform, and advocacy.</p>
<p><b>
Position Overview: Selling Associate</b></p>
<p>
The Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.</p>
<p><b>
What We Offer</b></p>
<ul>
<li>40% Associate Discount</li>
<li>Free Mental Health (EAP) benefits for you and those who live with you</li>
<li>Free Product</li>
<li>Flexible Schedule</li>
<li>Competitive Pay</li>
</ul>
<p><b>Key Responsibilities:</b></p>
<p><i>
When assigned to the sales floor:</i></p>
<ul>
<li>Drives store sales and growth by personally selling to customers</li>
<li>Proactively engages with customers, reads cues and responds effectively</li>
<li>Provides customers with the perfect bra fit by asking effective questions</li>
<li>Converting returns, offers and other promotions into larger sales</li>
</ul>
<p><i>When assigned to the cash wrap:</i></p>
<ul>
<li>Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale</li>
<li>Reinforces customer buying decisions at checkout and encourages purchase of additional items</li>
<li>Recovers cash wrap selling zone and &rdquo;go-backs&rdquo;</li>
</ul>
<p><i>When assigned to processing and replenishment:</i></p>
<ul>
<li>Processes merchandise to be floor ready and maintains back room and under stock to brand standards</li>
<li>Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase</li>
<li>Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process</li>
</ul>
<p><i>When assigned to floorset activity:</i></p>
<ul>
<li>Executes floorset proficiently</li>
<li>Understands and adheres to brand standards</li>
<li>Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment</li>
</ul>
<p>All associate roles at Victoria&rsquo;s Secret are responsible for:</p>
<ul>
<li>Driving top line store sales results and growing the business through action and productivity</li>
<li>Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our &quot;Best at Bras&quot; culture</li>
<li>Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures</li>
<li>Taking initiative to recover and replenish merchandise, so it is available to sell</li>
<li>Understanding and adhering to visual merchandising brand standards</li>
<li>Assisting in housekeeping of sales floor and communicating maintenance issues</li>
<li>Keeping an awareness of, and building personal capability in, loss prevention</li>
<li>Reinforcing store strategy to reduce shrink</li>
<li>Supporting all activities related to providing a safe working environment</li>
<li>Understanding and demonstrating Company values</li>
<li>Building loyalty through our Rewards Program</li>
<li>This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks</li>
</ul>
<p>Click here for benefit details related to this position.</p></div></div><p></p><div><b>
Minimum Salary:</b> $12.00<br>
<b>Maximum Salary:</b> $14.75</div><p></p><div><p>
VS&amp;Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.</p></div><div><b>
Qualifications</b><p></p><ul>
<li>
Exhibits an authentic desire to exceed the customer&rsquo;s expectations</li>
<li>Proven ability to meet or exceed goals preferred</li>
<li>Demonstrates a sense of urgency</li>
<li>Has a healthy, competitive spirit, while maintaining a team focus</li>
<li>Is resilient and bounces back quickly from setbacks</li>
<li>Pursues opportunities to take on more responsibility</li>
<li>Seeks out coaching from leaders and peers to improve productivity; leads own learning</li>
<li>Schedule flexibility that includes evenings, weekends, holidays, and non-business hours</li>
</ul>
<p>We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.</p>
<p>
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual&rsquo;s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.</p></div></div>

Selling Associate-Apache Mall

<div><div><b>Description</b><p></p><div><p><b>
A Victoria&rsquo;s Secret &amp; Co Customer Experience Manager</b> is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager.</p>
<p><b>
Primary Responsibility:</b></p>
<p>
The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability.</p>
<p><b>
Direct Reports as assigned:</b></p>
<p>
Customer Experience Lead(s) and / or Associates</p>
<p><b>
All Store Leadership Team responsibilities include:</b></p>
<ul>
<li>Leading and demonstrating company values within the store.</li>
<li>Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.</li>
<li>Conducting associate observations and associate coaching.</li>
<li>Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.</li>
<li>Linking results to behaviors and actions to drive top-line sales.</li>
<li>Independently managing labor hours within the store to drive top line sales and profit.</li>
<li>Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.</li>
<li>Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.</li>
<li>Demonstrating and leading company policy and procedures.</li>
<li>Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.</li>
<li>This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.</li>
</ul>
<p>Click here for benefit details related to this position.</p></div></div><p></p><div><b>
Minimum Salary:</b> $36.25<br>
<b>Maximum Salary:</b> $57.60</div><p></p><div><p>
VS&amp;Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.</p></div><div><b>
Qualifications</b><p></p><ul>
<li>
Passion for Victoria&rsquo;s Secret Brand.</li>
<li>Ability to improve customer satisfaction and drive customer loyalty.</li>
<li>Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.</li>
<li>A sense of self-awareness with an interest in seeking feedback to improve and develop.</li>
<li>Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.</li>
<li>Ability to monitor/track progress and incorporate feedback into decision-making.</li>
<li>Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.</li>
<li>Experience with influencing cross-functional partners in informal and formal settings to get things done.</li>
<li>Ability to work nights, weekends, and a flexible schedule.</li>
<li>Ability to stand for long periods and frequently bend, kneel, and lift.</li>
<li>Ability to use technology (headsets, mobile devices, computers).</li>
<li>3+ years of retail leadership experience preferred.</li>
</ul>
<p>We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.</p>
<p>
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual&rsquo;s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.</p></div></div>

Customer Experience Manager (Operations) - Victoria's Secret - Fifth Ave/Mid-Town - New York, NY

Join Victoria's Secret and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Victoria's Secret

ABOUT_COMPANY

Selling Associate-Apache Mall

Customer Experience Manager (Operations) - Victoria's Secret - Fifth Ave/Mid-Town - New York, NY