Qureos Mentor

VieMed, LLC

<div>Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
<ul>
<li>Reports directly to the Oxygen Delivery Manager.</li>
<li>Become familiar with all DOT and FDA regulations as they pertain to oxygen.</li>
<li>Delivers equipment and supplies from inventory as prescribed on patient/client delivery tickets.</li>
<li>Assures proper segregation of clean and dirty equipment in the delivery vehicle.</li>
<li>Loads the equipment, oxygen systems, and related supplies into vehicle.</li>
<li>Determines or obtains the best daily route, then drives delivery vehicles on that route, to deliver home medical equipment, oxygen, and supplies to home care patients/clients in a timely manner.</li>
<li>Completes route sheet accurately and returns in a timely manner.</li>
<li>Provides patient/client orientation, instructing on the proper use, maintenance, and safety of equipment.</li>
<li>Works with patients/clients to solve a variety of problems, thereby acting as a company field representative.</li>
<li>Returns and unloads returned rental equipment, assuring proper segregation of clean and dirty equipment.</li>
<li>Completes delivery and pick-up paperwork promptly and accurately, including route sheets, manifests, and patient/client documentation, returning paperwork to the appropriate facility personnel.</li>
<li>Assists in cleaning and disinfecting rental equipment.</li>
<li>Assists in minor repair work on home medical equipment within the scope of training.</li>
<li>Requests additional stock for inventory as needed.</li>
<li>Assists in inventory count as needed.</li>
<li>Maintains a professional appearance and appears in proper company uniform.</li>
<li>Assists in tracking down paperwork, signatures, charts, etc. as needed to complete orders.</li>
<li>Promotes teamwork among co-workers, including in assisting respiratory therapists and patient care coordinator as needed.</li>
<li>Takes &quot;on-call&quot; time on an agreed upon basis.</li>
<li>Performs all office maintenance tasks as required.</li>
<li>Demonstrates timeliness, courtesy, sincerity, and patience when dealing with patients/clients.</li>
<li>Markets the company in a positive and professional manner at all times.</li>
<li>Assumes other duties within scope of training as assigned by the Respiratory Operations Manager.</li>
<li>Other duties as assigned.</li></ul> 


Qualifications:
<ul>
<li>High School Diploma preferred.</li>
<li>1-3 years of EMT and/or Medical Delivery Driver experience preferred.</li>
<li>Excellent communication skills, both written and verbal to interact knowledgeably with customers/clients.</li> 
</ul>
Physical Demands:
<ul>
<li>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</li>
<li>EE must frequently lift and/or move up to 10 pounds.</li>
<li>EE must occasionally lift and/or move up to 50 pounds.</li></ul> 


Work Environment:
<ul>
<li>This job will require the employee to go into patient homes and hospitals for the set-up and service of medical devices.</li></ul> 


Skills:
<ul>
<li>Problem Solving/Analysis</li>
<li>Time Management</li>
<li>Communication Proficiency</li>
<li>Technological Capability</li>
<li>Customer/Client Focus</li>
<li>Collaboration</li></ul> 


You will be expected to work Monday through Friday, 8:00 a.m. to 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.</div>

Oxygen Delivery Technician

<div>Essential Duties and Responsibilities:
<ul><li>Answer calls from patients and other stakeholders</li>
<li>Communicate effectively in both English and Spanish to assist patients with their inquiries</li>
<li>Coordinate with other teams to ensure first call resolution</li>
<li>Provide support such as explaining services and billing to patients</li>
<li>Solid understanding of the products and services offered by the company to assist callers</li>
<li>Provide translation to other members of the VieMed team who are engaging with Spanish speaking patients</li>
<li>Address patient concerns and de-escalate issues when necessary</li>
<li>Follow up with patients to ensure their needs are met and are satisfied with the service</li>
<li>Perform Quality Assurance audits on call recordings in the phone system to provide feedback to department leaders for coaching and guidance to teams.</li></ul> 


Minimum Qualifications:
<ul>
<li>High School Diploma or equivalent.</li>
<li>Outstanding customer service skills as evidenced by prior experience.</li>
<li>1-3 years&rsquo; work-related experience in a health care setting preferred.</li>
<li>Language Proficiency: Fluent in both English and Spanish with excellent verbal and written skills in both languages required.</li></ul> 


Preferred Knowledge, Skills, and Abilities:
<ul>
<li>Excellent communication skills, both written and verbal, to interact knowledgably with patients, physicians, etc.</li>
<li>Strong interpersonal and emotional intelligence skills to effectively problem solve and present solutions</li>
<li>Understands and adheres to confidentiality requirements in relation to patient information</li></ul> 


You will be expected to work during regular business hours, Monday through Friday, 8:00 a.m. &ndash; 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties and responsibilities may change at any time with or without notice.</div>

Bilingual Patient Relations Specialist

<div>Essential Sales Duties and Responsibilities:
<ul>
<li>Market VieMed&rsquo;s OSA and Sleep program to potential and existing referral sources</li>
<li>Develop sales territory action plans and call strategies to maintain ongoing business with current accounts and apply working knowledge of clinical, consultative, and strategic selling skills to drive new market potential to grow the business within assigned territory</li>
<li>Coordinate and provide educational presentations and in-services for healthcare providers</li>
<li>Responsible for account activity, sales documentation, reports, and territory management</li>
<li>Partners with all clinical, managerial, sales staff, and other internal departments within to promote and market our P services to all referral sources to drive sales growth</li>
<li>Required to provide availability for patient contact and response to patient needs</li>
<li>Maintain a level of performance that meets or exceeds the sales quotas</li>
<li>Other duties/projects as assigned</li>
</ul>
Competencies:
<ul>
<li>Demonstrated ability to build and maintain solid working relationships with internal and external referral sources geographically located within assigned territory</li>
<li>Exhibits effective oral and written communication with physicians, location staff, patients, and all referral sources to ensure questions and concerns are processed promptly</li>
<li>Ability to plan, implement, and execute strategies independently to achieve sales goals effectively</li>
<li>Exhibit a sense of urgency for goal achievement with a strong commitment to results</li>
<li>Builds relationships with referral sources, patients, and caregivers</li>
<li>Strong organizational, prioritizing, and territory management skills</li>
<li>Be flexible, self-driven, accountable for results, autonomous, yet supportive of team efforts</li>
</ul>
Requirements:

The qualified candidate:
<ul>
<li>Must be a resourceful problem solver who thrives in a fast-paced environment.</li>
<li>Must be well-connected and have established relationships with the Sleep Specialists within the territory (required)</li>
<li>Must be able to provide three informal letters of recommendation from a physician/provider (required)</li>
<li>Must have a current, valid, active state driver&rsquo;s license with a clean driving record and own reliable transportation is required</li></ul> 


Sales Experience:
<ul>
<li>A proven track record of successful sales experience in a health care setting, and experience working with physicians, and nurses.</li>
<li>Two or more years demonstrated full life medical sales experience from lead generation, educating the referral source, persistent follow-up, and follow through on all leads, issues, and success stories7</li>
<li>Formal sales training preferred</li>
</ul>
Work Environment:
<ul>
<li>Sales: This job operates in the field by calling on, marketing to both existing and potential referral sources: 

</li><li>i.e., Pulmonologist, Sleep Specialists, Cardiologists, Internal Medicine, Family Practice, and Ear Nose and Throat</li></ul> 


VieMed Offers:
<ul>
<li>Competitive Base Salary</li>
<li>Uncapped Commissions</li>
<li>Excellent Orientation Program</li>
<li>Health, Dental, &amp; Vision Insurance</li>
<li>PTO</li>
<li>401K Retirement Plan</li>
<li>Monthly Cell Phone Allowance</li>
<li>Marketing Allowance</li>
<li>Life Insurance</li>
<li>And Much More!</li>
</ul>
You will be expected to work during regular business hours, Monday through Friday, 8:00 a.m. &ndash; 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties and responsibilities may change at any time with or without notice.</div>

Sleep Sales Representative

Join VieMed, LLC and explore 12   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

VieMed, LLC

About Company

Oxygen Delivery Technician

Bilingual Patient Relations Specialist

Oxygen Delivery Technician

Sleep Sales Representative

Oxygen Delivery Technician

Oxygen Delivery Technician

Oxygen Delivery Technician