Qureos Mentor

Vigo care

The Key Account Manager (KAM) is responsible for day-to-day customer relationship management and operational coordination at the clinic/hospital level.This is a field role focused on account servicing, customer retention, clinic engagement, and supporting BDMs in execution of outreach and expansion activities.Key Responsibilities :Ensure high levels of customer satisfaction and support retention efforts. Maintain daily account discipline with scheduled visits and check-ins.Conduct regular doctor and clinic visits to build rapport and resolve minor issues. Follow up on usage patterns, support tickets, and customer queries.Provide on-ground support during patient monitoring or deployment scenarios.Take structured feedback from customers and communicate it upstream.Assist BDMs in engagement activities such as CMEs, training programs, and campaigns. Core Traits &amp; Qualities. Process-oriented and able to replicate proven field models Reliable, punctual, and disciplined in follow-upsWillingness to travel extensively within the cluster Friendly, approachable, and proactive in dealing with healthcare professionals Team-oriented and open to feedback EligibilityQualifications : 1&ndash;2 years of experience in field operations, medical sales, diagnostics, or customer facing roles Bachelor's degree in any field (Life Sciences, Pharma, Nursing, Commerce preferred)Proficient in local language and basic spoken English Comfortable using smartphone apps, email, and basic reporting toolsInterested can share their resumes to prasad.d@vigocare.com or can reach at 8019232805Job Type: Full-timePay: &#8377;35,000.00 - &#8377;45,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Application Question(s):<ul><li>How many years of experience do you have in visiting hospitals </li><li>How many years of experience do you have in meeting doctors </li><li>This is a Field sales job are you comfortable or not </li></ul>Language:<ul><li>Telugu &amp; English (Preferred)</li></ul>Work Location: In person

Key Accounts Manager

Join Vigo care and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Vigo care

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Key Accounts Manager