Qureos Mentor

Vinayaka Mission Super Specialty Hospitals

Job SummaryThe Patient Coordinator/Translator is responsible for assisting patients and their families with registration, appointments, documentation, and communication with doctors. The role includes translating conversations between patients and medical staff in Bengali&ndash;English / Hindi&ndash;Bengali to ensure clear understanding and smooth patient care.2. Key ResponsibilitiesPatient Handling<ul><li>Greet patients and guide them through registration and OPD process.</li><li>Assist in scheduling appointments, follow-up visits, and diagnostic tests.</li><li>Provide support for admission and discharge processes.</li><li>Explain hospital procedures, policies, and billing information in simple Bengali.</li></ul>Translation &amp; Communication<ul><li>Translate doctor&ndash;patient conversations from English/Hindi to Bengali and vice versa.</li><li>Support international/north Indian patients who need language assistance.</li><li>Ensure accurate and sensitive translation of medical information.</li></ul>Operational Support<ul><li>Coordinate with doctors, nursing staff, and departments (lab, radiology, pharmacy).</li><li>Maintain and update patient records in system/EMR.</li><li>Help patients with consent forms, insurance documents, and reports.</li></ul>Patient Experience<ul><li>Resolve patient queries politely and promptly.</li><li>Ensure patients receive timely updates regarding reports, procedures, and waiting times.</li><li>Collect patient feedback and escalate concerns whenever required.</li></ul>3. Required Skills<ul><li>Fluent in Bengali and English; Hindi added advantage.</li><li>Strong communication and interpersonal skills.</li><li>Knowledge of medical terms (basic level preferred).</li><li>Good computer skills (MS Office, hospital software).</li><li>Ability to handle patients with empathy and patience.</li></ul>4. Qualifications<ul><li>Any graduate (preferably BA / BSc / BCom).</li><li>Experience in hospital / healthcare customer service is preferred.</li><li>Freshers with strong language skills can also apply.</li></ul>5. Work Conditions<ul><li>Rotational shifts depending on hospital policy.</li><li>Front desk / OPD / ward assistance roles as required.</li></ul>Job Type: &#2347;&#2364;&#2369;&#2354;-&#2335;&#2366;&#2311;&#2350;Pay: &#8377;15,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>&#2346;&#2375;&#2350;&#2375;&#2306;&#2335; &#2357;&#2366;&#2354;&#2368; &#2331;&#2369;&#2335;&#2381;&#2335;&#2367;&#2351;&#2366;&#2305;</li><li>&#2346;&#2381;&#2352;&#2377;&#2357;&#2367;&#2337;&#2375;&#2306;&#2335; &#2347;&#2364;&#2306;&#2337;</li><li>&#2348;&#2368;&#2350;&#2366;&#2352; &#2361;&#2379;&#2344;&#2375; &#2346;&#2352; &#2354;&#2368; &#2327;&#2312; &#2331;&#2369;&#2335;&#2381;&#2335;&#2367;&#2351;&#2379;&#2306; &#2325;&#2366; &#2346;&#2375;&#2350;&#2375;&#2306;&#2335;</li><li>&#2361;&#2375;&#2354;&#2381;&#2341; &#2311;&#2306;&#2358;&#2381;&#2351;&#2379;&#2352;&#2375;&#2306;&#2360;</li></ul>Work Location: In person

West Bengal Patient Co Ordinator

Staff Nurse Requirements:<ul><li>2+ years experience in clinical area</li><li>Knowledge of nursing practices, policies, and procedures</li><li>Strong organizational skills</li><li>Excellent verbal and written communication skills with ability to interact with all levels, including senior management.</li></ul>Responsibilities:<ul><li>Provides direct, professional nursing care to a specified population of patients in an inpatient or an outpatient setting.</li><li>Prepares equipment and assists physicians during examinations and treatments.</li><li>Performs evaluation of new and existing patients to determine priority and suitability of treatment and/or need for modifications.</li><li>Administers prescribed medications, applies sterile dressings, performs phlebotomy, and monitors vital signs.</li><li>Maintains confidentiality of patient records.</li></ul>Job Types: Full-time, PermanentPay: &#8377;15,000.00 - &#8377;20,000.00 per monthBenefits:<ul><li>Paid sick time</li><li>Provident Fund</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>total work: 2 years (Preferred)</li><li>Nursing: 1 year (Preferred)</li></ul>License/Certification:<ul><li>Nursing License (Preferred)</li></ul>Work Location: In person

STAFF NURSE

Join Vinayaka Mission Super Specialty Hospitals and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Vinayaka Mission Super Specialty Hospitals

ABOUT_COMPANY

West Bengal Patient Co Ordinator

STAFF NURSE