Qureos Mentor

Virgin Megastore MENA

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 The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.
 
 
 
 
 
 
 Responsibilities
 
 
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 Detect, anticipate, and regularly report on customer needs, market trends, and competitor activities impacting the region or market.
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 Greet customers, offer assistance, and promptly address their needs and complaints in line with quality and customer service standards, fostering customer loyalty and enhancing the portfolio.
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 Ensure that store licenses and certificates are up to date, and that employees' official documents are valid and compliant with local regulations.
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 Ensure a smooth and efficient receiving process for items and shipments, while monitoring all inventory activities, including cycle counts, stock movements, transfers between shops, transfers to/from the warehouse, damaged items, devolutions, and shrinkage.
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 Analyze hourly, daily, and weekly sales performance; monitor top-selling items; identify missing sizes and items; and manage collection rotation in coordination with relevant stakeholders to determine replenishment needs.
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 Place accurate orders, meet stock performance objectives, and maximize sales and sell-out.
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 Prepare staff schedules based on budgeted hours, visitor traffic, daily sales targets, events, and operational needs (including shipments, stock counts, sales, etc.). Ensure effective communication of sales plans and set daily and hourly targets for the shop/department team.
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 Log and update all commercial and operational information, as well as various requests, on provided platforms (such as help-desks, events, and loss prevention applications) in a timely and accurate manner.
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 Manage the annual allocated budget by monitoring expenditures within set limits, optimizing and reducing costs where possible, and reporting variances against the budget.
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 Oversee the shop's image and ensure compliance with the brand&rsquo;s standards. Verify and follow up on the cleanliness, display, and maintenance of the shop, including the windows, cash registers, and stock rooms.
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 Develop comprehensive reports on key performance indicators (KPIs), sales trends, inventory levels, and team productivity to facilitate informed decision-making.
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 Monitor and analyze sales data to pinpoint trends and opportunities for expanding or adjusting departmental offerings. Optimize inventory levels and product assortment to efficiently meet customer demand.
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 Remain informed on the latest trends and advancements in technology, lifestyles, music, and literature to offer knowledgeable recommendations to customers and enhance sales initiatives.
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 Recruit, train, motivate, and evaluate the team to ensure that the department has the necessary skill base, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company. Conduct daily Japanese meetings to keep the staff informed and engaged.
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 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 High school education or equivalent experience
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 Russian speakers are preferrable
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 2+ years' store management experience
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 Customer centric with a positive attitude
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 </ul>
 
 
</div>

Store Manager

<div>
 
 
 JOB PURPOSE:
 
 
 
 The E-Commerce Web Merchandiser is responsible for overseeing merchandising, animation, product release scheduling, and implementing brand marketing plans in alignment with the strategies and objectives for online stores.
 
 
 
 
 
 
 RESPONSIBILITIES:
 
 
 
 - Ensure the online store is consistently updated with the latest releases, campaigns, and promotions, aligning with the strategies of the physical stores.
 
 
 - Consistently enhance website navigation and user experience, considering the current product assortment, seasonality, and themes.
 
 
 - Create and publish compelling content related to scheduled themes and campaigns by collaborating with the marketing, product, and e-commerce teams.
 
 
 - Initiate and distribute newsletters to support the merchandising plans of the online store, collaborating closely with relevant stakeholders.
 
 
 - Collaborate with the marketing team to plan upcoming campaigns and shape the visual aesthetics of the online store in accordance with the campaign strategies.
 
 
 - Track KPIs and assess daily website performance to optimize merchandising, enhance conversion rates, and increase average order value to meet established targets.
 
 
 - Remain informed of the latest regional and international trends in lifestyle websites, online omni-channel shopping, and the brand's product release schedules.
 
 
 - Monitor search results and optimize them by creating sorting rules.
 
 
 - Collaborate closely with the content team to propose and enhance product page content, aiming to improve the website's customer experience and
 
 
 - Develop and circulate weekly KPI reports, sales analyses, and conduct monthly competitive assessments.
 
 
 
 
 
 
 Language Proficiency:
 
 
 
 - Fluency in English. Arabic is preferred.
 
 
 
 
 
 
 Technical Skills:
 
 
 
 - Proficiency in MS Office.
 
 
 - Proficiency in Algolia/Algonomy/Shopify/Magento/Smart Edit/Hybris/Predigo/Google Analytics
 
 
 
 
 
 
 Experience:
 
 
 
 - Two to four years of experience in Retail, or E-Commerce, or a similar role.
 
 
 
</div>

E-Commerce Web Merchandiser

<div>
 
 The Buying Lead is responsible for managing the buying process for designated categories, ensuring optimal product selection, supplier management, and commercial negotiations to drive business performance. He/she leads a team of buyers and specialists, overseeing purchasing strategies, pricing, and supplier partnerships while ensuring alignment with the company's commercial objectives.
 
 
 
 
 
 - Develop and implement category buying strategies based on market trends, customer insights, and business objectives.
 
 
 - Establish and maintain strong relationships with key suppliers, ensuring high-quality partnerships and ongoing business growth.
 
 
 - Negotiate commercial terms with suppliers, ensuring competitive pricing, favorable margins, and strong return policies.
 
 
 - Ensure suppliers adhere to company standards, policies, and contractual agreements.
 
 
 - Oversee the analysis sales data and market conditions to optimize product selection and inventory levels. Monitor competitor pricing, trends, and assortment to maintain a competitive edge in the market.
 
 
 - Ensure efficient processing of purchase orders, supplier payments, and contract compliance.
 
 
 - Work closely with merchandising, operations, and finance teams to ensure smooth procurement and stock management.
 
 
 - Identify and implement process improvements to enhance the efficiency and accuracy of the buying function.
 
 
 - Recruit, train, motivate, and evaluate the team to ensure that the department has the necessary skill base, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company.
 
 
 
 
 
 Language Proficiency
 
 
 - Fluency in English.
 
 
 
 
 
 Technical Skills
 
 
 - Proficiency in Microsoft Office.
 
 
 - Proficiency in Dynamics 365 and Power BI is a plus.
 
 
 
 
 
 EDUCATION
 
 
 - Bachelor&rsquo;s degree in a related field.
 
 
 
 
 
 EXPERIENCE
 
 
 - Six to eight years of experience in a similar role.
 
 
 - Three years of experience in a managerial role
 
</div>

Buying Lead

Join Virgin Megastore MENA and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Virgin Megastore MENA

ABOUT_COMPANY

Store Manager

E-Commerce Web Merchandiser

Buying Lead