Qureos Mentor

Vision Eye Centre

Greet and counsel patients and their families regarding the diagnosis, treatment plans, and surgical or procedure options in an empathetic and professional manner.Explain treatment procedures, outcomes, costs, payment modes, and consent forms clearly to patients.Guide patients through registration, consultation, diagnostics, and admission/discharge processes.Coordinate with doctors, nurses, and administrative and TPA departments to ensure a smooth patient journey.Encourage patients to follow recommended treatments and surgeries, resolving doubts or fears they may have.Maintain and update patient records accurately, including counseling notes and follow-up plans.Provide emotional support to patients, especially for serious diagnoses or long-term treatments.Immediate Joining Required.Follow up with patients post-visit to ensure adherence and satisfaction.Handle patient complaints or concerns professionally and escalate when necessary.Educate patients on health conditions, prevention strategies, and medication adherence.Explaining patients pre and post operative instructions.Preparing OT listEducation: Graduate in any discipline (Bachelor&rsquo;s in Psychology, Social Work, or Healthcare preferred).Experience: 2-5 years of experience in a healthcare setting (Ophthalmology preferred).Skills:Excellent communication and interpersonal skills.Empathetic and patient-centric approach.Ability to handle emotional or distressed patients calmly.Familiarity with medical terms and healthcare processes.Basic computer proficiency (MS Office, HIS software).Job Type: Full-timePay: ₹25,000.00 - ₹30,000.00 per monthWork Location: In person

Patient Counselor

Join Vision Eye Centre and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Vision Eye Centre

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Patient Counselor