Qureos Mentor

VIVE TECH SOLUTIONS T/A VIVE PRINTING LTD

We are looking for a detail-oriented Quality Assurance Specialist to monitor, evaluate, and improve the performance of our sales team. The ideal candidate will have 4+ years of experience in sales QA, strong analytical skills, and a deep understanding of sales processes, customer interactions, and performance metrics.Responsibilities<ul><li>Monitor and evaluate sales calls, emails, and customer interactions to ensure quality standards are met</li><li>Develop and implement QA frameworks, scorecards, and evaluation criteria for sales teams</li><li>Provide constructive feedback and coaching to sales representatives to improve performance</li><li>Identify trends, gaps, and areas for improvement in the sales process</li><li>Collaborate with sales managers and training teams to design improvement plans</li><li>Ensure compliance with company policies, industry regulations, and sales guidelines</li><li>Track and report QA performance metrics and KPIs</li><li>Conduct regular audits and maintain quality documentation</li><li>Support onboarding and continuous training initiatives for sales teams</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or related field</li><li>4+ years of experience in Quality Assurance, preferably in a sales or call center environment</li><li>Strong understanding of sales processes, customer lifecycle, and conversion funnels</li><li>Experience with CRM systems (e.g., Salesforce, HubSpot)</li><li>Excellent listening, analytical, and problem-solving skills</li><li>Strong communication and coaching abilities</li><li>Ability to handle multiple tasks and meet deadlines</li></ul>Pay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Quality Assurance Specialist (Sales)

Join VIVE TECH SOLUTIONS T/A VIVE PRINTING LTD and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

VIVE TECH SOLUTIONS T/A VIVE PRINTING LTD

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Quality Assurance Specialist (Sales)