Qureos Mentor

VLCC

<div>
 
 Skills:
 
 
 Team Leadership, P&amp;L Management, Sales, Aesthetic Treatments, Brand Positioning, Beauty Industry Trends,
 
 
 Dear Candidates,
 
 
 We are seeking a visionary experienced Beauty Head for our VLCC Clinic. To provide a wide range of exceptional beauty services to clients, enhancing their appearance and well-being while adhering to VLCCs standards and creating superior customer satisfaction.
 
 
 
 Profile
 
 - Beauty Head
 
 
 
 Location
 
 - Delhi / Gurgaon
 
 
 
 Experience
 
 - Minimum of 4-5 years of experience in a similar field
 
 
 
 Education
 
 - Doctor/ Dermatologist/ Cosmetologist with additional qualifications in hair &amp; skin
 
 
 (BDS may also be considered, as would relevant others working in the Beauty industry as trainers or in direct sales).
 
 
 
 Preference
 
 - Female
 
 
 
 Skills
 
 
 
 Excellent communication, Sales, Leadership, organizational, and decision-making skills. Strong understanding of healthcare regulations, standards, and best practices.
 
 
 
 HR Contact Person
 
 - 8954099115
 
 
 Interested candidate can share their CV on the below mentioned email ID- hemendra.yadav@vlccgroup.com
 
 
 
 Key Responsibilities
 
 
 
 
 Technical &amp; Operational Excellence
 
 
 
 <ul>
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 Verify safe handling &amp; maintenance of all equipment of the Beauty section.
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 Study Beauty cards of booked clients for planning appointments &amp; conduct first skin analysis.
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 Ensure Beauty cards are filled with client signature, comments, &amp; photographs. Also ensure all consent forms wherever required are duly signed by the customers.
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 Track &amp; ensure the consumption of products as per SOPs (with zero pilferages).
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 Assist and plan to maintain Beauty staff individual productivity as per company standards.
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 Ensure cleanliness of the Beauty section, therapy rooms, &amp; salon.
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 Supervise maintenance of all Beauty appliances (&amp; inform CH/ABH/ RH Corporate about machines requiring repair).
 </li>
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 Ensure Beauty stock ordering at the Centre &amp; Physical verification of stock as per defined guidelines. Forecast of the same to be given to the Accountant for final compilation of the total stocks and order placement after approval from the Centre Head. Follow policy of FOFO for product consumption.
 </li>
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 Confirm implementation of zero session &amp; subsequent session process for all Beauty customers.
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 Ensure regular follow-up of clients on break to minimize the unexecuted packages and inform all clients on package validity.
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 Oversee results &amp; follow the escalation matrix process (if required) to deliver the desired outcomes to the customers.
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 Track &amp; ensure room SOPs &amp; SOP Service protocols are followed by all execution staff.
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 Confirm all executions are timely entered in the software on daily basis.
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 Ensure all Beauty appointments are entered in the software as per defined guidelines.
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 To ensure a Beauty Therapist, Nurse/ Self is provided to assist the Doctor on Dermat procedures.
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 To ensure rotation of work to all staff for all new clients and maintain record.
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 To personally supervise maintenance of all Beauty machines. To inform the CH / ABH/ AH and Corporate about Beauty machines requiring repair.
 
 
 </li>
 </ul>
 
 Sales Excellence
 
 
 
 <ul>
 <li>
 Achieve the sales &amp; execution targets of Beauty Derma Services &amp; Products (including targets for self).
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 Improve RBS /Upselling of Beauty Derma Fixed and Custom Packages/ Cross-selling of Slimming Packages.
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 Plan &amp; execute sales events in coordination with ABH/RH/Corporate.
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 To be a key resource in daily client connect with Rekindle calling program and do defined calls per day
 
 
 </li>
 </ul>
 
 Customer Excellence
 
 
 
 <ul>
 <li>
 Drive customer excellence by ensuring high standards of service by the Beauty team.
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 Ensure regular follow-up of clients &amp; execution of packages within validity.
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 Address client concerns proactively &amp; ensure client satisfaction.
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 Implement corporate policies &amp; SOPs, conducting audits &amp; reviews for compliance.
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 Liaise with the Corporate Office for updates, technical inputs, &amp; stock availability.
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 Send required information to RH/ ABH/ Corporate Office including the number of clients booked, completed packages beauty assessment, walk in, transfer and HNI VIP clients, &amp; other reports.
 
 
 </li>
 </ul>
 
 Leadership &amp; Team Management
 
 
 
 <ul>
 <li>
 Conduct recruitment, induction, &amp; orientation of new Beauty staff as per SOPs.
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 Lead &amp; develop the Beauty team to enhance performance, service delivery, &amp; service efficacy (Inform Beauty Staff about the monthly promotional offers &amp; incentive policy).
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 Conduct regular meetings with staff for sorting out grievances &amp; taking suggestions for improvement.
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 Check attendance (plan for absenteeism), work allocation (Beauty bookings &amp; distribution/rotation of work) &amp; manage weekly off days for Beauty staff.
 </li>
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 Responsible for grooming, training, discipline, &amp; welfare of Beauty staff.
 
 
 </li>
 </ul>
 
 Reports to:
 
 Centre Head
 
 
 
 Compensation &amp; Benefits
 
 
 
 Competitive salary with performance-based incentives, health benefits, &amp; other benefits as per company policy.
 
 
 
 (NOTE: Willing to work in shifts, accept additional responsibilities, comfortable with transfers to other locations).
 
</div>

Beauty Head

A. Purpose and ScopeTo be responsible for service delivery, in house revenue generation and optimal productivity in Ayurvedic services under the general guidance and supervision of the Doctor &amp; Center Head. To focus on Ayurvedic treatments and services as per hygiene, safety, SOPs whilst leading to excellent service delivery and quality executions.B. Responsibilities and Duties&middot; To ensure service excellence as per VLCC Protocol&middot; To achieve slimming results via the highest standards of excellence maintaining customer satisfaction as the core.&middot; To ensure compliance in all SOPs &amp; corporate policies related to Massage &amp; Beauty Services&middot; Ensure Zero Session for all new clients are completed on time as per Standard Operating Procedures (SOP).&middot; To ensure all beauty &amp; Massage programs are executed within their respective validity periods.&middot; To resolve escalated client issues and proactively target and reduce possibility of causes of complaints by Customer&middot; To maintain hygiene and grooming of staff, cleanliness calibration &amp; upkeep of appliances and the Beauty &amp; massage Section.&middot; Ensure accuracy of all relevant financial and operational data that is maintained / reported.&middot; Record detailed personal and family medical history including chief complaints in chronological order with detailed symptoms of disease if any through completion of the Medical Assessment. The history of obesity related diseases is to be elicited and any contra-indication to the VLCC program, to be intimated to the Slimming In-Charge.&middot; Every new beauty &amp; massage client is to be medically examined.&middot; To rule out any disease, disabilities he/ she may be suffering.&middot; The drugs or the medicine he/she is taking.&middot; Any ailment or any surgical or medical procedure he/she had in the recent past.&middot; Advise clients to complete appropriate routine investigative tests as needed through their family physician.&middot; Inform each client&rsquo;s family physician about the VLCC Wellness Program and share theirprogress on a regular basis. Follow up with them with respect to need for investigations andreviews of medications for further course of action. Brief the Slimming In-Charge/ATH on the same.&middot; Review all beauty &amp; massage clients every month and help the counsellor/Slimming In-Charge with the medical assessment of plateau cases.&middot; Take an active part in Group counselling. Reinforce to clients the diet modifications suggested by Dietician.&middot; Actively participate in the events organised to promote VLCC. Maintain rapport with practicing doctors in the area.&middot; Send all medical reports of concerned clients to Corporate.&middot; Complete appropriate documentation with signature after the initial medical examination and each follow up.&middot; Ensure that the client program record of the clients is properly maintained, and consent has been taken.&middot; Participate/support in organizing events within and outside the centre.&middot; To achieve PMS target on monthly basis sales target equivalent to 4 times of salary and Execution target equivalent to 50000 AED per month. The targets are subject to change as per business requirement with prior intimation to employee.C. Job Specifications1. Qualification, Knowledge, Experiencea) Academic Qualification &amp; Professional Qualification in relevant field.b) Experience (minimum preferred)&middot; Total 3+ years of experience required.2. Technical Requirements&middot; Expertise in related filed of physiotherapy.&middot; Good in hands-on services.&middot; English Proficiency is mandatory.&middot; Excellent Grooming.3. Key Competencies&middot; Communicates strategically &amp; Influencing (Both written &amp; verbal).&middot; Building Partnerships/Networking/Relationship/Customer Loyalty.&middot; Judgment and Decision Making.Job Type: Full-timePay: AED5,000.00 - AED5,500.00 per monthExperience:<ul><li>Massage Therapy: 3 years (Required)</li><li>Beauty Therapy: 3 years (Required)</li></ul>License/Certification:<ul><li>HAAD / DOH (Required)</li></ul>Location:<ul><li>Al-Ayn (Preferred)</li></ul>Application Deadline: 25/08/2025

Beauty Therapist

Join VLCC and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

VLCC

ABOUT_COMPANY

Beauty Head

Beauty Therapist