Qureos Mentor

VNS Health

<div>Overview: Performs administrative, clerical, customer service, data entry and processing, and coordination activities, which support patient service delivery. Works under direct supervision. Responsibilities:
<p><b>
What We Provide</b></p><ul><li><p>
 Referral bonus opportunities
</p></li><li><p>Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays
</p></li><li><p>Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
</p></li><li><p>Employer-matched 401k retirement saving program
</p></li><li><p>Personal and financial wellness programs
</p></li><li><p>Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program</p></li><li><p>
Generous tuition reimbursement for qualifying degrees
</p></li><li><p>Opportunities for professional growth and career advancement and CEU credits<br>
</p></li></ul><p></p><p><b>What You Will Do</b></p><br>
<p></p><ul><li>
Acts as liaison between assigned team/unit, customers, VNS Health staff and vendors. Responds to, researches and resolves routine and more complex customer service issues and requests for information in an accurate/effective/timely manner. Refers clinical/difficult issues to appropriate staff, as necessary.</li><li>
Coordinates/performs administrative and clerical support functions such as opening/routing mail, maintaining files and schedules, word processing documents, performing data entry, etc.</li><li>
Reviews referrals and obtains information for patient demographics, patient services, or other required data. Prepares and forwards information, including referrals to appropriate personnel. Sets up and maintains patient records, including electronic medical record.</li><li>
Monitors patient service documentation for completeness and timeliness; labels and logs documents for electronic storage; and advises appropriate staff of missing and overdue documents.</li><li>
Reviews and corrects audit reports and updates system, as appropriate.</li><li>
Participates in department meetings, as required.</li><li>
Participates in special projects and performs other duties as assigned.</li></ul>
Qualifications: <b>Education:
</b><br>
Associate's Degree in related field OR equivalent work experience required<br>
<br>
<b>Work Experience:</b>
<br>
Minimum of two years of administrative/general office experience, which includes heavy customer interaction required
<br>
<br>
Pay Range: USD $26.05 - USD $26.05 /Hr.</div>

Weekend Business Service Coordinator

<div>Overview: Manages and oversees the administration of a Behavioral Health Services (BHS) program, including the appropriate utilization and management of staff and the quality of program participants care with an emphasis upon an inter-disciplinary team approach to the delivery of care. Works under general direction. Responsibilities:
<div><p><b>
What We Provide</b></p></div><div><ul><li><p>
Referral bonus opportunities
</p></li><li><p>Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays</p></li><li><p>
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
</p></li><li><p>Employer-matched retirement saving funds</p></li><li><p>
Personal and financial wellness programs</p></li><li><p>
Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care</p></li><li><p>
Generous tuition reimbursement for qualifying degrees</p></li><li><p>
Opportunities for professional growth and career advancement</p></li><li><p>
Internal mobility, CEU credits, and advancement opportunities</p></li><li><p>
Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals</p></li></ul></div><p></p><div><p><b><br>
What You Will Do</b></p></div><ul><li>
Provides clinical supervision to staff including assigning, monitoring and evaluating cases for clinical team(s). Conducts regularly scheduled team meetings. Provides back-up coverage for program leadership as required.</li><li>
Manages triage and case assignment procedures, new referrals, liaison activities, and staff scheduling to insure adequate coverage at all times.</li><li>
Collaborates with other team members and Behavioral Health Services (BHS) leadership in formulating clinical and administrative policies and procedures, preparing policy and procedure manuals, implementing and maintaining established policies and procedures, and proposing modifications and revisions of policies and procedures, as indicated.</li><li>
Collects, tracks, and monitors progress and outcomes for all staff assigned to the team(s); produces and maintains detailed reports for all data pertinent to the program. Reports relevant data to funders and central administration as needed.</li><li>
Oversees the maintenance of updated case records for team(s) through EMR and coordinates effective electronic communication throughout all provider databases, as needed. Maintains case records in accordance with program policies/procedures, as well as VNS Health, city, and state standards and regulatory requirements.</li><li>
Monitors the program budget and is knowledgeable of all financial aspects of the program, including, but not limited to, reimbursement and purchasing.</li><li>
Ensures volume and productivity meet program standards and operations.
<br>
Oversees compliance of quality and performance indicators, and supervises staff to achieve goals. Performs internal audits to ensure compliance with policies and procedures and takes corrective action, as necessary to address deficiencies.</li><li>
Provides clinical subject matter expertise and serves as a resource to supervisors, clinicians and staff.</li><li>
Provides assessment, direct services to program participants and families in the community; advises and consults in case conferences, staff meetings, and discharge planning as needed.</li><li>
Promotes positive relationships within VNS Health and other community service organizations. Serves as program liaison to other community agencies, negotiating formal liaison and organizing consultation and education for referral sources.</li><li>
Participates in 24/7 on-call coverage schedule and performs on-call duties, as required.</li><li>
Investigates complaints registered by program participants, completes Incident Reports and other safety and quality reports within required time frames.</li><li>
Collaborates with program leadership and other staff in the development and implementation of in-service education programs.</li><li>
Performs all duties inherent in a supervisory role. Ensures effective staff training, interviews candidates for employment, evaluates staff performance and recommends hiring, promotions, salary actions, and terminations, as appropriate.</li><li>
Oversees the development of systems and records for billing each MCO.</li><li>
For CCBHC and Central Intake program only:</li><li>
Serves as primary liaison to external community-based organizations and referral sources. Assists VP, CCBHC in establishing and negotiating formal MOUs and DCO agreements.</li><li>
Ensures education and training on all VNS Health BH services to both internal and external organizations, including eligibility criteria and referral procedures. Collaborates with program leadership and other staff in the development and implementation of in-service education programs.</li><li>
Collaborates with Clinic leadership team to manage triage and case assignment procedures, new referrals, liaison activities, and staff scheduling to ensure adequate coverage at all times.</li><li><ul><li>Fulfills the role of Super-user in EMR system &amp; is responsible for training of all new and existing employees. Oversees the maintenance of case records for team(s) within the EMR and coordinates effective communication throughout all external provider databases, as needed.</li></ul></li><li>
Maintains case records in accordance with program policies/procedures, as well as VNS Health, city, state, and federal standards and regulatory requirements.</li><li>
For Outreach and Engagement (Behavioral Health) only:</li><li>
Leads outreach and engagement strategies, developing and managing community partnerships.
<br>
Monitors referral pipelines and productivity and collaborate with Marketing and Growth teams.</li><li>
Oversees Central Intake workflows to support program expansion and access to care.
<br>
Participates in special projects and performs other duties as assigned.</li></ul>
Qualifications:
<p><b>
Licenses and Certifications:</b>
<br>
Valid New York State driver&rsquo;s license may be based on program needs required License and current registration to practice as a Nurse, Social Worker, Psychologist, Marriage and Family Therapist, Mental Health Counselor or other related license in the State of New York required For IMT: LCSW required For BHCT:LCSW required<br>
<br>
<b>Education:
</b><br>
Master's Degree degree in Social Work, Psychology, Marriage and Family Therapy, Mental Health Counseling, Nursing or other related field required<br>
<br>
<b>Work Experience:</b>
<br>
Minimum of five years of supervisory and administrative experience with demonstrated competency in program management, budget management, and community relations required Strong interpersonal and leadership skills required. Knowledge of Microsoft applications required</p>
Pay Range: USD $77,200.00 - USD $96,500.00 /Yr.</div>

Program Manager, Outreach and Engagement

<p>Overview: Works as a member of an interdisciplinary care team at a NORC (Naturally Occurring Retirement Community) or Senior Living Retirement Community location and is responsible to coordinate a broad range of health and social services to help support older residents to age in their own homes. NORCs do so by facilitating and integrating the health and social services already available in the community while organizing additional services and supports necessary to help meet the goal of enabling older adults to remain in their community. Locations available throughout NYC. Works under general direction Responsibilities: &bull; Collaborates with the Site staff to ensure residents engage in self-care management health strategies. &bull; Provides health focused outreach to seniors who may benefit from supportive services provided by the program. &bull; Promote and encourage healthcare activities such as health screening, health assessments, health care linkages, and health presentations. &bull; Makes telephone calls and home visits to individual residents aimed at assessing their needs and supporting successful community living activities. &bull; Makes referrals to appropriate health services based on the assessed needs of the resident. &bull; Provides Health Care Advocacy by acting as a liaison between the various healthcare systems during times of transition. &bull; Assist residents needing direct patient care to connect with their physician or other appropriate health care services to address their individual needs. &bull; Documents all nursing interventions provided as required by site location. &bull; Participates in special projects and performs other duties as assigned. Qualifications: <b>Licenses and Certifications:</b>
<br>
License and current registration to practice as a Registered Professional Nurse in New York State required CPR/BLS Certification required
<br>
<br>
<b>Education:
</b><br>
Associate's Degree in nursing required and Bachelor's Degree in nursing preferred<br>
<br>
<b>Work Experience:</b>
<br>
Minimum of two year of experience working as an RN in LHCSA or CHHA. required and Prior experience working with an aging population and providing clinical assessments of their health needs. required
<br>
<br>
Pay Range: USD $40.95 - USD $51.19 /Hr.</p>

NORC Nurse - Per Diem Brooklyn

<div>Overview:
<p>
Provides financial leadership and direction for enterprise-wide agency grants from Federal, State, City and private funds. This includes coordinating and overseeing all accounting duties associated with enterprise grants and financial reporting functions. Ensures compliance with all applicable City, State and Federal accounting and financial reporting requirements. Assists in the budget development process and performs analyses as assigned by Finance senior leadership. Works under general supervision.</p>
Responsibilities:
<div><b>
What We Provide</b></div><ul><li>
Referral bonus opportunities
</li><li>Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
</li><li>Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
</li><li>Employer-matched retirement saving funds
</li><li>Personal and financial wellness programs
</li><li>Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
</li><li>Generous tuition reimbursement for qualifying degrees
</li><li>Opportunities for professional growth and career advancement
</li><li>Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities</li></ul><div></div><div><b><br>
What You Will Do</b></div><p></p><ul><li><br>
Ensures compliance with the rules and regulations administered by the grantor; oversees audits conducted by the grantors of all grants.</li><li>Oversees functions of financial administration and reporting to include, but not limited to reviewing the preparation and timely submission of grant applications, application amendments and budget transfers, developing and adjusting of associated budgets, coordinating of budgeted funds, and screening and processing requests for expenditures and ensuring timely filing of applications for reimbursement from funders.</li><li>Keeps abreast of and ensures that enterprise wide grant program staff are aware of any new/changing regulations and standards. Ensures compliance with orders or directives issued by governmental/regulatory agencies or third party payers including financial and billing reporting procedures.</li><li>Collaborates with senior leadership from Community Mental Health, Children and Family Services, Research.</li><li>Oversees the utilization of standard enterprise systems to maintain and produce financial statements, special reports, receivable tracking, and fiscal year reports.</li><li>Ensures accurate accounting records are maintained for all grants and monitors and addresses budget variances in the general ledger and planning systems.</li><li>Confers regularly with Grant Fiscal Management staff to evaluate activities/projects/systems/policies, exchange information, investigate and resolve problems, provide technical advice and assistance, etc.</li><li>Oversees financial reporting prepared for Board and Advisory Committee meetings.</li><li>Serves as the financial liaison with Federal funding and regulatory agencies, City, State agencies, sub-grantees, financial institutions, vendors, and consultants.</li><li>Oversees the recognition and recording of payer-based revenues for all Behavioral Health programs.</li><li>Oversees the assessment and records the accurate and timely reserves based on the open accounts receivable for all payer-based Behavioral Health programs.</li><li>Maintains compliance with relevant City, State and Federal requirements as it pertains to grants and awards.</li><li>Performs all duties inherent in a management role. Ensures effective staff training, evaluates staff performance, provides input for the development of the department budget, and hires/promotes/terminates staff and recommends salary actions, as appropriate.</li><li>Participates in special projects and performs other duties as assigned.</li></ul>
Qualifications:
<p><b>
Licenses and Certifications:</b><br>
CPA preferred<br>
<br>
<b>Education:
</b><br>
Bachelor's degree in business, finance or other related discipline, or the equivalent work<br>
experience required<br>
MBA preferred<br>
<br>
<b>Work Experience:</b></p><ul><li>
Minimum five years financial and grant management experience required; experience within a non-profit environment required</li><li>
Strong understanding of non-profit business operations and Federal/State grant and contract funding<br>
mechanisms required</li><li>
Demonstrated accounting and financial management systems knowledge and skills required</li><li>
Strong planning, administrative, organizational and budget management skills required</li><li>
Ability to work effectively with staff at all levels required</li></ul>
Pay Range: USD $122,300.00 - USD $164,000.00 /Yr.</div>

Grants Accounting Director

<div>Overview:
<div>
The Cloud Data Engineer in VNS Health&rsquo;s Data Architecture Services Group designs, engineers and administers an enterprise data warehouse serving business and clinical units across VNS Health. Responsible for cloud data warehouse administration.</div>
Responsibilities:
<div>
Key job duties include:</div><ul><li>
Preps technical design documents from functional requirements; designs and engineers ELT/ETL framework; sets up application schemas, develops database code, conducts unit and system testing of end-to-end integration; handles release management and production support as needed.</li><li>
Works closely with data and analytics team to build greater functionality into data systems; builds and maintains system infrastructure required for optimal extraction, transformation and loading of data from sources across VNS Health, using SQL and AWS.</li><li>
Optimizes data pipeline architecture for greater scalability; integrates large, complex data sets to meet business requirements.</li><li>
Works with stakeholders Agency-wide to address tech issues, supports data-related IT infrastructure needs, streamlines and updates business logic and processes.</li><li>
Identifies, designs, builds and implements internal process improvements; automates manual processes; optimizes data delivery, ensures data integrity; designs and builds analytics tools using data pipeline, to provide insights into customer acquisition, operational efficiency, and other KPIs.</li></ul><div>
This position is fully remote; may work from anywhere in the U.S. Annual salary is $128,750.</div>
Qualifications:
<div><b>
Education:</b> Master&rsquo;s in Computer Science, MIS, Electronics Engineering or related field.</div><div></div><div><b><br>
Experience:</b> Requires 2 years&rsquo; experience with: cloud database engineering, replication, integration, manipulation and transformation; managing Role Based Access Control and proficiency writing complex SQL queries; AWS Cloud Services, data pipeline and workflow management tools, data modeling for Change Data Capture and Slowly Changing Dimensions, including logical, conceptual and physical modeling of data warehouse projects; version controlling GitHub, &amp; healthcare datasets, e.g. Members, Claims and Risk Adjustment.</div><div></div><div><br>
Compensation: $128,750- $128,750</div><div></div><div><br>
DNI-LI</div>
Pay Range: USD $128,750.00 - USD $128,750.00 /Yr.</div>

Cloud Data Engineer

<div>Overview: Provides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email, web, etc., to determine needs and to facilitate timely and appropriate services. Provides timely and effective customer service to prospective, external consumers and internal staff in accordance with departmental and VNS Health standards. Displays VNS Health's care and commitment to its members and patients by creating a positive consumer experience. Works under direct supervision. Responsibilities:
<ul><li>Supports three VNS Health lines of business after acquiring specialty knowledge in three LOBs.</li><li>Receives and responds to consumer inquiries. Resolves non-clinical inquiries and complaints related to customer service across VNS Health. Establishes effective working relationships and communications with customers, physicians, hospitals, and internal contacts to ensure problem resolution.</li><li>Displays empathy towards, actively listens to, and clearly communicates with consumers to ensure their needs are understood and addressed to create a positive experience.</li><li>Establishes effective customer-focused working relationships with consumers to ensure issue resolution.</li><li>Keeps up with all organizational changes and updates through on-going training, coaching and educational materials.</li><li>Adheres to general contact center standards and metrics (e.g., call handling parameters).</li><li>Operates in a team-oriented and collaborative culture by actively sharing best practices and identifying opportunities for improvement to further enhance the consumer experience.</li><li>Sets up, coordinates and tracks services provided by the LOB, its contractors, and other community agencies and institutions. Follows up to ensure services are scheduled and provided, and ensures services are within the defined program parameters.</li><li>Establishes effective working relationships and communications with consumers and internal contacts to ensure problem resolution.</li></ul><p>
&bull; Acts as liaison to VNS Health staff, departments and programs to trouble shoot problems and ensure that information received is accurate and updated. &bull; Participates in outreach programs that promote consumer retention, improved quality, and updates records on activities for management for review.</p><ul><li>Assists with planning and implementation of customer service and telephone responsiveness activities and initiatives. Tracks, organizes, and maintains records of service logs, performance reports and other data, as needed by management for review.</li><li>Enters required data and reconciles input with documentation.</li><li>Participates in special projects and performs other duties as assigned.</li></ul>
Qualifications:
<p><b>
Education:
</b><br>
High School Diploma or equivalent required.</p><p>
Bachelor's Degree in Communications, English, Public Relations or related field, or the equivalent preferred.<br>
<br>
<b>Work Experience:</b>
<br>
Minimum of two years of customer service experience, preferably in a health care setting.</p><p>
Excellent oral/verbal communication and customer service skills required.</p><p>
PC skills including Microsoft Office required.</p><p>
Bilingual skills may be required as determined by operational needs<br>
<br>
<br>
</p>Pay Range: USD $20.98 - USD $26.23 /Hr.</div>

Contact Center Agent III- Bilingual Chinese speaking

<div>Overview: The SciTech organization at VNS Health is seeking an experienced Analytics Data Engineer to join our team. This hybrid role combines data engineering and analytics engineering &ndash; with the ideal candidate working end to end on ingestion, transformation, and data modeling workflows to power VNS's advanced analytics and machine learning products. The Data Analytics Engineer will initially focus on developing the Care Transitions Platform, ensuring reliable ingestion and transformation of claims and membership data for downstream analytics and ML scoring. Responsibilities:
<p><b>
What We Provide</b></p><ul><li>
Referral bonus opportunities
</li><li>Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
</li><li>Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
</li><li>Employer-matched retirement saving funds
</li><li>Personal and financial wellness programs
</li><li>Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
</li><li>Generous tuition reimbursement for qualifying degrees
</li><li>Opportunities for professional growth and career advancement
</li><li>Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities</li></ul><p><b>
What You Will Do</b></p><ul><li>
Develop and orchestrate scalable ETL/ELT processes using AWS B2B Data Interchange, Glue, Step Functions, and Redshift, ensuring data integrity, reliability, and performance.</li><li>
Apply advanced knowledge of healthcare data standards (e.g. EDI 834/835/837, FHIR) to build compliant data interfaces.</li><li>
Implement automated data quality checks and validation processes to ensure completeness and accuracy of raw and transformed healthcare data.</li><li>
Collaborate with data scientists and analysts to design clean, reusable, and well-documented data marts that support ML pipelines and other advanced analytics, including Generative AI and large language model applications.</li><li>
Implement, document, and deploy data marts to Redshift and Snowflake using dbt.</li><li>
Manage source control, testing, and deployment using GitLab CI/CD, supporting collaborative, version-controlled data development.</li><li>
Apply Infrastructure as Code (IaC) and DevOps principles to automate and scale data pipeline deployment across environments.</li><li>
Support and enhance the data pipelines powering VNS Commercial Analytics products, ensuring consistent service levels.</li><li>
Work collaboratively within an agile development environment, participating in sprint planning, code reviews, and backlog grooming.</li><li>
Ensure compliance with data security, privacy, and governance standards, particularly those applicable to PHI and HIPAA.</li><li>
Participates in special projects and performs other duties as assigned.</li></ul>
Qualifications:
<p><b>
Licenses and Certifications:</b>
<br>
AWS Certified Data Engineer preferred
<br>
<br>
<b>Education:
</b><br>
Bachelor's Degree in Computer Science, Statistics, Informatics, Information Systems or a related field required Master's Degree preferred<br>
<br>
<b>Work Experience:</b></p><ul><li>
Three plus years in data engineering, analytics engineering, or equivalent experience required Experience building robust ETL/ELT pipelines that conform to industry data standards (e.g., HL7, X12), for healthcare or a related sector (e.g., finance, insurance) required</li><li>
Advanced SQL skills and experience with data modeling concepts (SCDs, normalization, dimensional modeling) required</li><li>
Proficiency in Python (for data manipulation, automation, or orchestration) required</li><li>
Experience with Git-based collaboration and CI/CD automation (preferably GitLab CI) required</li><li>
Experience with cloud data engineering (AWS, GCP, or Azure), with a preference for prior AWS Data Engineering experience (e.g., using S3, Glue, Lambda, Step Functions, Redshift) required</li><li>
Experience working in agile environments with cross-functional data teams required</li><li>
Familiarity with data governance, role-based access controls (RBAC), and HIPAA compliance preferred Significant experience working with healthcare data in industry preferred</li><li>
Standard formats (HL7, X12), and familiarity with healthcare data sources (e.g., EMR data, claims) preferred</li></ul>
Pay Range: USD $98,200.00 - USD $130,800.00 /Yr.</div>

Senior Engineer, Data Analytics Warehousing

Join VNS Health and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.